Reserve Bank of India – Tenders

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Reserve Bank of India, Chennai invites e-Tenders for the work – “Comprehensive Annual Maintenance Contract (CAMC) for providing Housekeeping services to Bank’s 03 Residential Colonies Located at Anna Nagar, Besant Nagar and C.H Road for the year 2021-22”. The tendering process will be done only through the e-Tendering portal of MSTC Ltd (http://mstcecommerce.com/eprochome/rbi). All interested bidders shall, register themselves with MSTC Ltd, through the above-mentioned website to participate in the tendering process.

The schedule of e-Tender is as follows:

e-Tender No. RBI/Chennai/Estate/349/20-21/ET/514
Description of Work Comprehensive Annual Maintenance Contract (CAMC) for providing Housekeeping services to Bank’s 03 Residential Colonies Located at Anna Nagar, Besant Nagar and C.H Road for the year 2021-22
Mode of Tender e-Tender
(Online Part I – Techno-Commercial Bid and Part II – Price Bid) through https://www.mstcecommerce.com/eprochome/rbi
Estimated Cost for 12 months ₹ 97 Lakh (Rupees Ninety-Seven Lakh only)
Earnest Money Deposit(EMD) ₹ 1,94,000/- (Rupees One Lakh Ninety-Four Thousand only)
Performance Bank Guarantee 5% of the contract value (to be provided in the form of Bank Guarantee by the successful Agency)
Liquidated damages subject to a maximum of 10% of contract value
Date of NIT (Notice Inviting Tender) available to parties for download 16:00 Hrs. of February 8, 2021 onwards.
Pre-Bid Meeting Offline at 11:00 Hrs. on February 23, 2021 (Venue: Reserve Bank of India, Estate Department, 2nd Floor, Rajaji Salai, Fort Glacis, Chennai 600001).
Last Date of submission of EMD 14:00 Hrs. of March 02, 2021.
Date of Starting of e-Tender for submission of on line Techno-Commercial Bid and price Bid 16:00 Hrs. on, February 24, 2021
Date of closing of online e-tender for submission of techno-commercial bid & price bid 15:00 Hrs. on March 02, 2021.
Date of opening of Part-I (techno-commercial bid) 16:00 Hrs. on March 02, 2021.
Date of opening of Part-II (price bid) If no special conditions are put forth by the bidders, Part II (Price Bid) of the tender shall also be opened thereafter on the same day or else Part II (Price Bid) shall be opened on a subsequent date which shall be intimated to the bidders.
Transaction fee Payment of Transaction fee as mentioned in the MSTC portal through MSTC payment gateway/NEFT/RTGS in favour of MSTC LIMITED.

The Bank is not bound to accept the lowest tender and reserves the right to accept either in full or in part any tender. The Bank also reserves the right to reject all the tenders without assigning any reason thereof.

The Regional Director
Reserve Bank of India
Chennai

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Reserve Bank of India – Press Releases

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April 14, 2015





Dear All




Welcome to the refurbished site of the Reserve Bank of India.





The two most important features of the site are: One, in addition to the default site, the refurbished site also has all the information bifurcated functionwise; two, a much improved search – well, at least we think so but you be the judge.





With this makeover, we also take a small step into social media. We will now use Twitter (albeit one way) to send out alerts on the announcements we make and YouTube to place in public domain our press conferences, interviews of our top management, events, such as, town halls and of course, some films aimed at consumer literacy.




The site can be accessed through most browsers and devices; it also meets accessibility standards.



Please save the url of the refurbished site in your favourites as we will give up the existing site shortly and register or re-register yourselves for receiving RSS feeds for uninterrupted alerts from the Reserve Bank.



Do feel free to give us your feedback by clicking on the feedback button on the right hand corner of the refurbished site.



Thank you for your continued support.




Department of Communication

Reserve Bank of India


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Reserve Bank of India – Tenders

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Reserve Bank of India, Chennai invites e-Tenders for the work – “Comprehensive Annual Maintenance Contract (CAMC) for providing Housekeeping services to Bank’s 03 Residential Colonies Located at K.K Nagar, P.H Road and SAF-Koyambedu for the year 2021-22”. The tendering process will be done only through the e-Tendering portal of MSTC Ltd (http://mstcecommerce.com/eprochome/rbi). All interested bidders shall, register themselves with MSTC Ltd, through the above-mentioned website to participate in the tendering process.

The schedule of e-Tender is as follows:

e-Tender No. RBI/Chennai/Estate/351/20-21/ET/517
Description of Work Comprehensive Annual Maintenance Contract (CAMC) for providing Housekeeping services to Bank’s 03 Residential Colonies Located at K.K Nagar, P.H Road and SAF-Koyambedu for the year 2021-22
Mode of Tender e-Tender
(Online Part I – Techno-Commercial Bid and Part II – Price Bid) through https://www.mstcecommerce.com/eprochome/rbi
Estimated Cost for 12 months ₹ 86 Lakh (Rupees Eighty-Six Lakh only)
Earnest Money Deposit (EMD) ₹ 1,72,000/- (Rupees One Lakh Seventy-Two Thousand only)
Performance Bank Guarantee 5% of the contract value (to be provided in the form of Bank Guarantee by the successful Agency)
Liquidated damages subject to a maximum of 10% of contract value
Date of NIT (Notice Inviting Tender) available to parties for download 16:00 Hrs. of February 8, 2021 onwards.
Pre-Bid Meeting Offline at 11:00 Hrs. on February 23, 2021 (Venue: Reserve Bank of India, Estate Department, 2nd Floor, Rajaji Salai, Fort Glacis, Chennai 600001).
Last Date of submission of EMD 14:00 Hrs. of March 02, 2021
Date of Starting of e-Tender for submission of on line Techno-Commercial Bid and price Bid 16:00 Hrs. on, February 24, 2021
Date of closing of online e-tender for submission of techno-commercial bid & price bid 15:00 Hrs. on March 02, 2021
Date of opening of Part-I (techno-commercial bid) 16:00 Hrs. on March 02, 2021
Date of opening of Part-II (price bid) If no special conditions are put forth by the bidders, Part II (Price Bid) of the tender shall also be opened thereafter on the same day or else Part II (Price Bid) shall be opened on a subsequent date which shall be intimated to the bidders.
Transaction fee Payment of Transaction fee as mentioned in the MSTC portal through MSTC payment gateway/NEFT/RTGS in favour of MSTC LIMITED.

The Bank is not bound to accept the lowest tender and reserves the right to accept either in full or in part any tender. The Bank also reserves the right to reject all the tenders without assigning any reason thereof.

The Regional Director
Reserve Bank of India
Chennai

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Reserve Bank of India – Press Releases

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April 14, 2015





Dear All




Welcome to the refurbished site of the Reserve Bank of India.





The two most important features of the site are: One, in addition to the default site, the refurbished site also has all the information bifurcated functionwise; two, a much improved search – well, at least we think so but you be the judge.





With this makeover, we also take a small step into social media. We will now use Twitter (albeit one way) to send out alerts on the announcements we make and YouTube to place in public domain our press conferences, interviews of our top management, events, such as, town halls and of course, some films aimed at consumer literacy.




The site can be accessed through most browsers and devices; it also meets accessibility standards.



Please save the url of the refurbished site in your favourites as we will give up the existing site shortly and register or re-register yourselves for receiving RSS feeds for uninterrupted alerts from the Reserve Bank.



Do feel free to give us your feedback by clicking on the feedback button on the right hand corner of the refurbished site.



Thank you for your continued support.




Department of Communication

Reserve Bank of India


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Reserve Bank of India – Tenders

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April 14, 2015





Dear All




Welcome to the refurbished site of the Reserve Bank of India.





The two most important features of the site are: One, in addition to the default site, the refurbished site also has all the information bifurcated functionwise; two, a much improved search – well, at least we think so but you be the judge.





With this makeover, we also take a small step into social media. We will now use Twitter (albeit one way) to send out alerts on the announcements we make and YouTube to place in public domain our press conferences, interviews of our top management, events, such as, town halls and of course, some films aimed at consumer literacy.




The site can be accessed through most browsers and devices; it also meets accessibility standards.



Please save the url of the refurbished site in your favourites as we will give up the existing site shortly and register or re-register yourselves for receiving RSS feeds for uninterrupted alerts from the Reserve Bank.



Do feel free to give us your feedback by clicking on the feedback button on the right hand corner of the refurbished site.



Thank you for your continued support.




Department of Communication

Reserve Bank of India


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The Reserve Bank of India (RBI) today released the Annual Report of the “Ombudsman Schemes of the Reserve Bank for the year 2019-20”. The Banking Ombudsman Scheme (BOS) was first notified by the Reserve Bank in 1995 under Section 35 A of the Banking Regulation Act, 1949. It is administered by the Reserve Bank through 22 Offices of Banking Ombudsman (OBOs) covering all states and union territories. The Annual Report covers the activities under the Banking Ombudsman Scheme (BOS), the Ombudsman Scheme for Non-Banking Financial Companies (OSNBFC) and the Ombudsman Scheme for Digital Transactions (OSDT); the developments in the area of consumer protection and the way forward.

The grievance redress machinery of the Reserve Bank functioned with round-the-clock availability, leveraging on the capabilities of the state-of-the-art Complaint Management System (CMS). The CMS platform, which was launched in June 2019, brought all stakeholders namely the Reserve Bank, the Regulated Entities (REs) and their customers on one web-based platform; and digitalised the entire process of handling of customer grievances by the Reserve Bank.

Some highlights from the Annual Report are as follows:

A. Activities under BOS, OSNBFCs and OSDT – July 1, 2019 to June 30, 2020

i) There was an increase of 64.97 per cent in the receipt of complaints under the three Ombudsman Schemes, from 2,00,362 complaints in 2018-19 to 3,30,543 complaints in 2019-20. Of these, 86.19 per cent were received electronically i.e. through the CMS online portal and email. Despite surge in receipt of complaints, disposal rate of more than 92 per cent was achieved. 72.27 per cent of the maintainable complaints were resolved through mediation and conciliation.

ii) The major grounds of complaints at OBOs were: (a) ATM/Debit Cards; (b) Mobile/Electronic banking; (c) non-observance of Fair Practices Code (FPC).

iii) The major grounds of complaints under OSNBFC were (a) non-observance of regulatory guidelines; (b) lack of transparency in contract/ loan agreement; (c) levy of charges without notice.

B. Important developments during July 1, 2019 to June 30, 2020

i) The Internal Ombudsman (IO) Scheme was extended to non-bank system participants with more than one crore outstanding prepaid payment instruments as of the end of the previous financial year.

ii) Root cause analysis of the complaints received was undertaken to identify the major concerns, systemic issues and to formulate remedial measures to address the concerns.

C. Way Forward

As announced in the Monetary Policy Statement on February 5, 2021, the three Ombudsman Schemes are being merged and integrated into a single scheme which will be rolled out starting from June 2021. The capabilities of the CMS will be enhanced for more efficient grievance redress. A framework for consumer education will be put in place to meet the needs arising from increased digitalisation in the banking space.

(Yogesh Dayal)     
Chief General Manager

Press Release: 2020-2021/1068

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Reserve Bank of India – Annual Report

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April 14, 2015





Dear All




Welcome to the refurbished site of the Reserve Bank of India.





The two most important features of the site are: One, in addition to the default site, the refurbished site also has all the information bifurcated functionwise; two, a much improved search – well, at least we think so but you be the judge.





With this makeover, we also take a small step into social media. We will now use Twitter (albeit one way) to send out alerts on the announcements we make and YouTube to place in public domain our press conferences, interviews of our top management, events, such as, town halls and of course, some films aimed at consumer literacy.




The site can be accessed through most browsers and devices; it also meets accessibility standards.



Please save the url of the refurbished site in your favourites as we will give up the existing site shortly and register or re-register yourselves for receiving RSS feeds for uninterrupted alerts from the Reserve Bank.



Do feel free to give us your feedback by clicking on the feedback button on the right hand corner of the refurbished site.



Thank you for your continued support.




Department of Communication

Reserve Bank of India


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Reserve Bank of India – Tenders

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The Reserve Bank of India, Kanpur intends to prepare a panel of vendors for translation of Notifications, Speeches and Press Releases in Urdu for Bank’s Multilingual Website for a period of three years, i.e., from April 01, 2021 to March 31, 2024, subject to satisfactory performance.

2. Accordingly, the Reserve Bank of India invites applications from tenderers who fulfil the eligibility criteria and agree to the terms and conditions mentioned in the tender document. The application in the prescribed form should reach the Regional Director, Reserve Bank of India, Kanpur on or before 05:30 p.m. of March 01, 2021. The Reserve Bank of India reserves the right to accept any application or reject any or all of the applications received without assigning any reasons.

3. The schedule for the Tendering process is as under:

Date of Tender notice available to parties to download February 8 to March 1, 2021.
Start Date of submitting Tender February 8, 2021.
Last Date of submitting Tender March 1, 2021 up to 17:30 hrs
Date & time of opening of Tender March 2, 2021; 11:30 hrs.

Detailed terms and conditions and the tender document are available in the Tender Section of the Reserve Bank’s website www.rbi.org.in.

Note: All the tenderers may please note that any amendments / corrigendum to the Tender, if issued in future, will only be notified on the RBI Website as given above.

Regional Director
Reserve Bank of India
Kanpur
Date: February 08, 2021

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E-Tender No.: RBI/RBSC//465/2020-21/ET/465

The Pre-bid meeting for the captioned tender was held on February 03, 2021 at 11.30 a.m. in the Seminar Hall at Reserve Bank Staff College, Chennai, chaired by Shri Sirin Kumar, Deputy General Manager. Officials from Administration section, Protocol & Security cell and representative of prospective bidder participated in the meeting.

Shri D. Kamatchi Pandian, Manager (Administration), welcomed the participants (List attached – Annexure A) to the meeting and invited queries from the prospective bidder regarding the captioned tender.

The queries raised by the prospective bidder during the meeting along with clarifications and comments of the College are tabulated below:

SL No. Query Clarifications and Comments
1 Whether MSME certificate holders are eligible for any relaxation / exemption for EMD and SD? The bidder is required to remit EMD and the successful bidder is required to remit SD as specified in the tender document irrespective of their category.

Note – The EMD amount in figure mentioned in para 6 of Section – IV (General instructions of the Tender) may please be read as Rs.1,05,000/- and not as given.

2 Whether Banker’s Solvency Certificate already obtained in relation to another tender can be submitted by the bidder for the captioned tender? The bidder has to submit a fresh Solvency Certificate as per the format given in Annexure – XVII.
3 Whether the firefighting personnel deployed by the existing contractor has to be retained? The deployment of firefighting personnel on award of contract is at the discretion of the contractor complying with all tender conditions.
4 Whether the bidder is required to submit Labour License? The bidder has to submit documents as per para 3 (iii) of the Checklist of the Documents to be uploaded in Part I of the tender document.
5 Whether bidder needs to quote ESI, EPF, Bonus, reliever charges etc separately? No separate provision has been given in the tender document for quoting ESI, EPF, Bonus, reliever charges, etc., separately. However, the bidder may please refer to the requirements mentioned as ‘Note’ in Annexure – V of Part – II – Price (Financial) Bid.

No other charges except GST will be paid on the invoice amount by the College.

Note – The General Shift timings mentioned in the heading of Para 4 of Section III – Broad Scope of work may please be read as 9.30 a.m. to 5.30 p.m. and not as given.

Manager (Administration) thanked the participants for attending the meeting. The meeting ended at 12.00 p.m.

R. Kesavan
Chief General Manager
Reserve Bank Staff College, Chennai


Annexure – A

Bank’s Representatives Firm’s Name / Representatives
Shri Sirin Kumar
Deputy General Manager
M/s Firstman Management Services
Shri Prakash. V, Business Development Manager
Shri Shaji Thomas
Assistant General Manager
 
Shri D. Kamatchi Pandian
Manager
 
Shri Saroj Kumar Singh
Manager, Protocol & Security
 
Smt Smriti Sagar
Assistant Manager
 

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(Amount in ₹ crore, Rate in Per cent)

  Volume
(One Leg)
Weighted
Average Rate
Range
A. Overnight Segment (I+II+III+IV) 0.00
     I. Call Money 0.00
     II. Triparty Repo 0.00
     III. Market Repo 0.00
     IV. Repo in Corporate Bond 0.00
B. Term Segment      
     I. Notice Money** 0.00
     II. Term Money@@ 0.00
     III. Triparty Repo 0.00
     IV. Market Repo 0.00
     V. Repo in Corporate Bond 0.00
  Auction Date Tenor (Days) Maturity Date Amount Current Rate /
Cut off Rate
C. Liquidity Adjustment Facility (LAF) & Marginal Standing Facility (MSF)
I. Today’s Operations
1. Fixed Rate          
     (i) Repo          
     (ii) Reverse Repo Sun, 07/02/2021 1 Mon, 08/02/2021 3,238.00 3.35
2. Variable Rate&          
  (I) Main Operation          
     (a) Reverse Repo          
  (II) Fine Tuning Operations          
     (a) Repo          
     (b) Reverse Repo
3. MSF Sun, 07/02/2021 1 Mon, 08/02/2021 408.00 4.25
4. Long-Term Repo Operations    
5. Targeted Long Term Repo Operations
6. Targeted Long Term Repo Operations 2.0
7. Net liquidity injected from today’s operations
[injection (+)/absorption (-)]*
      -2,830.00  
II. Outstanding Operations
1. Fixed Rate          
     (i) Repo          
     (ii) Reverse Repo Sat, 06/02/2021 2 Mon, 08/02/2021 10,384.00 3.35
  Fri, 05/02/2021 3 Mon, 08/02/2021 5,25,264.00 3.35
2. Variable Rate&          
  (I) Main Operation          
     (a) Reverse Repo Fri, 29/01/2021 14 Fri, 12/02/2021 2,00,007.00 3.54
  (II) Fine Tuning Operations          
     (a) Repo          
     (b) Reverse Repo          
3. MSF Sat, 06/02/2021 2 Mon, 08/02/2021 7,285.00 4.25
  Fri, 05/02/2021 3 Mon, 08/02/2021 6.00 4.25
4. Long-Term Repo Operations# Mon, 24/02/2020 365 Tue, 23/02/2021 15.00 5.15
  Mon, 17/02/2020 1095 Thu, 16/02/2023 499.00 5.15
  Mon, 02/03/2020 1094 Wed, 01/03/2023 253.00 5.15
  Mon, 09/03/2020 1093 Tue, 07/03/2023 484.00 5.15
  Wed, 18/03/2020 1094 Fri, 17/03/2023 294.00 5.15
5. Targeted Long Term Repo Operations^ Fri, 27/03/2020 1092 Fri, 24/03/2023 12,236.00 4.40
  Fri, 03/04/2020 1095 Mon, 03/04/2023 16,925.00 4.40
  Thu, 09/04/2020 1093 Fri, 07/04/2023 18,042.00 4.40
  Fri, 17/04/2020 1091 Thu, 13/04/2023 20,399.00 4.40
6. Targeted Long Term Repo Operations 2.0^ Thu, 23/04/2020 1093 Fri, 21/04/2023 7,950.00 4.40
D. Standing Liquidity Facility (SLF) Availed from RBI$       29,770.06  
E. Net liquidity injected from outstanding operations [injection (+)/absorption (-)]*     -6,21,496.94  
F. Net liquidity injected (outstanding including today’s operations) [injection (+)/absorption (-)]*     -6,24,326.94  
G. Cash Reserves Position of Scheduled Commercial Banks
     (i) Cash balances with RBI as on 07/02/2021 4,29,138.94  
     (ii) Average daily cash reserve requirement for the fortnight ending 12/02/2021 4,44,286.00  
H. Government of India Surplus Cash Balance Reckoned for Auction as on¥ 05/02/2021 0.00  
I. Net durable liquidity [surplus (+)/deficit (-)] as on 15/01/2021 8,08,585.00  
@ Based on Reserve Bank of India (RBI) / Clearing Corporation of India Limited (CCIL).
– Not Applicable / No Transaction.
** Relates to uncollateralized transactions of 2 to 14 days tenor.
@@ Relates to uncollateralized transactions of 15 days to one year tenor.
$ Includes refinance facilities extended by RBI.
& As per the Press Release No. 2019-2020/1900 dated February 06, 2020.
* Net liquidity is calculated as Repo+MSF+SLF-Reverse Repo.
# As per the Press Release No. 2020-2021/287 dated September 04, 2020.
^ As per the Press Release No. 2020-2021/605 dated November 06, 2020.
¥ As per the Press Release No. 2014-2015/1971 dated March 19, 2015.
Rupambara
Director   
Press Release : 2020-2021/1067

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