RBI imposes ₹2 cr penalty on Tata Communications Payment Solutions

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The Reserve Bank of India (RBI) has imposed monetary penalty on Tata Communications Payment Solutions(TCPSL) (₹2 crore) and Appnit Technologies Pvt Ltd (ATPL) (₹54.93 lakh) for non-compliance with directions it issued under the Payment and Settlement Systems Act, 2007 (PSS Act).

The central bank’s statement, said: “It was observed that TCPSL was non-compliant with the directions issued by RBI on White Label ATM deployment targets and net-worth requirement.”

“ATPL was non-compliant with the directions issued by RBI on maintenance of escrow account balance and net-worth requirement.”

Observations by RBI

RBI observed that as these were offences of the nature referred to in Section 26(6) of the PSS Act, notices were issued to the entities.

Also read: Banks, ATM operators seek RBI to review penalty scheme for dry ATMs

As per Section 26(6) of the PSS Act, if any provision of this Act is contravened, or if any default is made in complying with any other requirement of this Act…then, the person guilty of such contravention or default, as the case may be, shall be punishable with fine which may extend to ₹10 lakh and where a contravention or default is a continuing one, with a further fine which may extend to ₹25,000 for every day, after the first during which the contravention or default continues.

After reviewing their written responses and oral submissions made during the personal hearing, RBI concluded that the aforesaid charges of non-compliance with its directions were substantiated and warranted the imposition of monetary penalty.

RBI underscored that the penalties have been imposed in exercise of powers vested in it under the provisions of the PSS Act.

“These actions are based on deficiencies in regulatory compliance and are not intended to pronounce upon the validity of any transaction or agreement entered into by the entities with their customers,” the central bank said.

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Capri Global and Union Bank to co-lend to MSMEs

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Capri Global Capital Limited (CGCL) has entered into a co-lending agreement with Union Bank of India (UBI) to offer loans to micro, small and medium enterprises (MSMEs) across 100-plus touch points pan-India.

Loan disbursement under this arrangement would commence from December 2021, Capri Global Capital Limited said in a statement.

Financial inclusion

CGCL emphasised that the co-lending agreement aims to enhance last-mile credit and drive financial inclusion to MSMEs by offering secured loans between ₹10 lakhs to ₹1 crore.

The co-lending arrangement will entail joint contribution of credit to prospective MSME customers in Tier 2 and Tier 3 markets.

Rajesh Sharma, Managing Director, Capri Global Capital Limited, observed that through this partnership, the aim is to reach out to a large section of society by offering easy, convenient, and efficient credit solutions and empowering them to be key contributors to fiscal growth.

“Our focus is to support the grassroots entrepreneurship that creates economic value,” he said.

Also see: Equitas SFB ties up with HDFC Bank for co-branded credit cards

Rajkiran Rai G, MD and CEO, Union Bank of India, said, “The partnership with Capri Global Capital Limited is part of UBI’s strategy to support the MSMEs by providing tailor-made financial solutions and accelerating the growth of MSMEs to contribute to the country’s economic development.”

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TRAI proposes nil charges on USSD

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The Telecom Regulatory Authority of India (TRAI) on Wednesday has proposed to remove charges on Unstructured Supplementary Service Data (USSD) messages for mobile banking and payment services to promote digital transactions.

The USSD messages get displayed on the screen of mobile phones and are not stored like SMSes. This technology is widely used to display balance deduction in mobile phones where a message pops-up on the device screen after a call or outgoing SMS.

At present, the sector regulator has capped the price of a USSD session at 50 paise where each session can be completed in eight stages.

“The present tariff per USSD session for mobile banking offered by telecom service providers (TSPs) is several times higher than the average tariff for one minute of outgoing voice call, or one outgoing SMS. The relatively high charge for USSD is thus acting as an impediment in increasing the number of transactions despite significant improvement in success rate of transactions,” TRAI said in the draft ‘Telecommunication Tariff Order, 2021’.

Considering the decline in charges for other services, the rationalisation of USSD charges is required to increase the number of USSD transactions, it said.

The recommendations

The suggestion to remove charges has been made by a high-level committee on deepening of digital payments constituted by the Reserve Bank of India (RBI) with a view to encouraging digitalisation of payments and enhancing financial inclusion

The recommendations made by the committee are supported by the Department of Financial Services (DFS).

TRAI said following a request from the DFS to the Department of Telecommunications (DoT) in this regard, it has analysed the issue from various aspects and is of the view that in order to protect the interests of the USSD users and promote digital financial inclusion, rationalisation of USSD charges is required.

“In line with the foregoing, the Authority proposes to revise the framework for USSD based mobile banking and payment services by prescribing a “Nil” charge per USSD session for mobile banking and payment service, while keeping the remaining aspects unchanged. The Authority may review the charge after a period of two years, based on experience gained,” it added.

It has invited views of stakeholders on the draft proposal by December 8.

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BoB’s arm launches credit card powered by mobile app

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BOB Financial Solutions Ltd (BFSL), a wholly owned subsidiary of Bank of Baroda (BoB), has partnered with OneCard, to launch a co-branded mobile-first credit card.

The virtual credit card, powered by a mobile app, will be delivered in under three minutes and the metal card will be delivered in three to five days, BFSL and OneCard said in a joint statement.

The internationally valid credit card will be issued by BFSL and managed by OneCard on VISA’s Signature platform.

Also read: Bank of Baroda signs MoU with NCDEX e-Markets

OneCard has been launched by FPL Technologies, a fintech start-up. It allows users to control all aspects of the card, including locking the card, enabling offline and online tractions, enabling domestic and international transactions, and paying the bill from an app.

The statement emphasised that the card comes with benefits such as lifetime validity, zero joining and annual fee, instant virtual card issuance, instant issuance of reward points, and easy redemption among others, within the app.

Shailendra Singh, MD & CEO, BFSL said, “BFSL is currently on its transformation journey, investing in technology, processes and people to ensure we offer best-in-class credit cards to our customers under the Bank of Baroda brand.

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SBI CIO Pandey, BFSI News, ET BFSI

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FinTechs and banks are not competitors, they are collaborators creating an ecosystem that ensures customers are getting the best of what they deserve, said Ravindra Pandey, deputy managing director and chief information officer of State Bank of India.

“We assume that fintechs have the idea, while banks have the data and trust, and both are working on how to marry these three into the absolute product,” said Pandey at a fireside chat with Amol Dethe, Editor, ET BFSI, at the 2nd edition of ET BFSI Converge.

Shedding light on how banks onboard fintechs, he said that the basic model of engagement is to nurture fintechs by having an independent technical evaluation committee, a team of bankers to evaluate the concept of the idea, handhold in journey of engagement, among refinements. Additionally, the bank year marks a certain amount of money for fintechs to develop their products.

No fixed benchmark

“There can’t be a fixed benchmark for a fintech company to be able to collaborate with banks, since by nature, they represent doing things in a new and better manner. The engagement can vary from reactive sourcing, where the fintech approaches the bank or organizing talent hunts like hackathons,” Pandey said.

Highlighting the success and the extent of these collaborations, he said that since 2017, by collaborating with Singzy, there are now 11 fintechs working with SBI to create value for themselves, the bank and the ecosystem. “SBI is going all out, for instance, we are now tying up with an agriculture based fintech, and based on the satellite imagery, we can finance the consumer by knowing all about the land, which crop is what, what is the right bet etc. These are the new and fresh ideas that banks are willing to explore today,” he said.

FinTechs have ideas while banks have data, trust: SBI CIO Pandey

According to Pandey, doing business with fintechs does not necessarily mean creating a new asset or a product, but improving the operational efficiency is also a major reason to collaborate. He is of the strong opinion that banks when interacting with fintech firms need to carefully listen and understand their ideas in order to start brainstorming about how to fit it into the bank’s scheme of things. “Bank’s can’t expect fintechs firms to tell them where their ideas will work and if they do, they are no more fintechs but technology companies,” he added.

Challenges faced by larger banks in collaborating with FinTechs

“Banks are no more averse to receiving news ideas, we have been here for more than 200 years and the time speaks for itself we continuously evolve outside challenges. Initial challenges due to the rules and regulation have to be there since banks are depository of the public trust and money and they cannot just whittle it away without being thorough,” Pandey said.

There are four major obstacles that might occur, first one being the resource constraints because fintechs while initiating the journey usually think that a three man team can work on the project only to realize later that they need more hands on the job. Secondly, the discontinuous nature of fintechs might become problematic, because banking is a business where if invested and integrated in the system, continuity becomes important, Pandey highlighted.

“In today’s world, no idea or technology can be built in isolation. So if their product and services are not customizable, it creates a problem. The fourth problem, which may be very peculiar to larger banks like SBI, is the scale. Sometimes the case is that we like the idea, but when it comes to our scale of operations, it falters,” he said.



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YES Bank CIO, BFSI News, ET BFSI

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Automation will become an imperative rather than a good-to-have in the next 2-3 years while hyper-personalisation will see a lot of innovations after six to eight months, according to Mahesh Ramamoorthy, Chief Information Officer, Yes Bank.

If any bank wants to get into new service or product enhancements it will need straight-through processing or zero ops. A lot of learning will come from some of the good fintech companies that have enabled themselves and have dedicated to building the scale at a very low human footprintMahesh Ramamoorthy, Chief Information Officer, YES Bank, at the Fireside Chat during ETBFSI Converge.

Hyper-personalisation

Hyper-personalisation, he said, was at a nascent stage and a lot of banks are on that journey. There are a lot used cases for hyper-personalisation such as if a customer is doing a purchase and wants money, the bank should be able to triage customer location, profile request along with banking risk and give the customer the money. Another use case is the dispute journey where the transaction could be invalid, incorrect leading to reversal. If we could service the customer using automation or give the customer the progress of the dispute giving another self-experience it would be a defining moment, he said

Saving costs

With automation banks can, on one hand, save costs on the other drive the business. It creates more availability for the customer that increases the standing of the bank in the market. Creating efficiencies in the back office leads to more business in the front office, which leads to driving growth of not just accounts but also balances, Ramamoorthy said.

Despite automation, there are instances where manual intervention is needed, such as customer queries where multiple touchpoints are needed to be addressed, the banking could pull in the information but the service would be needed to be done manually.

He said the bank is open to understanding how fintech firms create accelerated journeys, deployments, service enhancement. “We have a huge focus on partnerships. most of the automation that the fintechs have brought to the table especially when thy use latest tools there have been good learnings,” he said.

Automation’s objective is to move to zero ops, with effective means and very minimum manual intervention. identifying critical processes, to create customer experience, efficiency with a sufficient amount of risk control.



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Sundaram Finance raises ₹200 cr in third tranche of High Yield Secured Real Estate Fund

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Buoyed by the earlier performance, Sundaram Finance has raised ₹200 crore in the third tranche of its High Yield Secured Real Estate Fund within a month of its launch and targets mopping up ₹700 crore in coming days.

The fund will seek to use its focused and robust credit policy to create risk-adjusted returns and periodically distribute cash to reduce risks and provide a current income model for its investors.

Risk mitigation strategies

Karthik Athreya, Head of Strategy, Alternate Credit, said the funds have significant risk mitigation strategies that are differentiated in the market in terms of underwriting methods and diligence focus.

Sundaram Finance Holdings: Why you should accumulate this oft-ignored small-cap stock

The real estate space is exhibiting growth — sales numbers reaching pre-Covid levels, prices remain in line in the company’s key markets and supply is managed. The growth is aided by the low interest rates offered by banks, attractive pricing, and incentives offered by developers, he said.

ESG compliance

Harsha Viji, Executive Vice-Chairman, Sundaram Finance, added, “Our focus across various investment strategies, going forward, is to also transition our portfolio into ESG compliance over the next few years, reflecting the strong vision of Sundaram Group as a responsible corporate citizen.”

Sundaram Finance eyes ‘decent’ growth in FY22 amid limited stress

The third series of AIF Cat II funds will invest in senior secured credit of real estate developers based out of South India. Fund III follows the better performance of the earlier two similar funds that raised over ₹840 crore and built a diversified asset book of 18 investments to date that are generating 18-20 per cent gross IRRs.

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Kerala to send delegation to Centre over RBI guidelines on cooperative sector, BFSI News, ET BFSI

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The Kerala Cabinet on Wednesday expressed deep concern over the Reserve Bank of India‘s statement cautioning the public against cooperative societies using ‘bank’ in their names as well as accepting deposits from people who are not their members.

The Cabinet meeting, held under Chief Minister Pinarayi Vijayan here, has decided to send a delegation to meet all those concerned at the Centre to see that similar statements should not be put out as they create panic in the state, where the cooperative sector is flourishing.

State Cooperative Minister V.N. Vasavan has already gone on record to state that this move will “destroy” the flourishing cooperative sector in the state and it will be dealt with strongly using all means like discussions with the Centre, holding protests and considering seeking legal redress.

The RBI order that came out on Tuesday stated that after the amendment in the Banking Regulation Act, 1949, effective September 29, 2020, cooperative societies cannot use the words “bank”, “banker” or “banking” as part of their names, except as permitted under the provisions or by the RBI.

Union Home Minister Amit Shah also holds the portfolio of the Cooperative Minister. The Ministry was created in July this year with the aim to strengthen the cooperative movement in the country.

–IANS

sg/svn/bg



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Govt of India, Asian Development Bank sign $300 million loan to improve primary health care in the country, BFSI News, ET BFSI

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NEW DELHI: The government of India (GOI) and Asian Development Bank (ADB) has signed a 300 million dollar loan to improve primary health care in urban areas of 13 states that will benefit over 256 million urban dwellers including 51 million from slum areas.

As per an official release by the Ministry of Finance, “Rajat Kumar Mishra, Additional Secretary, Department of Economic Affairs in the Ministry of Finance, signed for the GOI the agreement for Strengthening Comprehensive Primary Health Care and pandemic preparedness in Urban Areas Program while Takeo Konishi, Country Director of ADB’s India Resident Mission, signed for ADB.”

Mishra said, “the programme supports the Government of India’s key health initiatives – Ayushman Bharat Health and Wellness Centres (AB-HWC) and Pradhan Mantri Atmanirbhar Swasth Bharat Yojana (PM-ASBY) – which has been renamed as Pradhan Mantri Ayushman Bharat Health Infrastructure Mission (PM-ABHIM) – by expanding availability and access to quality primary health care services particularly for vulnerable populations in urban areas.”

Ayushman Bharat programme, launched in 2018, aims to improve access to comprehensive primary health care as a key strategy to achieve universal health coverage in India. With the spread of the coronavirus disease (Covid-19) pandemic that put additional pressure on the country’s health system, the government launched PM-ASBY later renamed as PM-ABHIM in October 2021 to adopt a long-term approach to system strengthening to prepare for future pandemics and other emergencies.

“Ensuring equitable access to non-COVID-19 primary health care is critical amid challenges posed by the coronavirus pandemic to India’s health system,” said Konishi.

The programme will be implemented in urban areas across 13 states: Andhra Pradesh, Assam, Chhattisgarh, Gujarat, Haryana, Jharkhand, Karnataka, Madhya Pradesh, Maharashtra, Rajasthan, Tamil Nadu, Telangana, and West Bengal.

Besides the pandemic response, interventions through the program promote increased utilization of urban HWCs with the provision of comprehensive primary health care packages including non-communicable diseases and community outreach services such as awareness-raising activities on health care options, particularly for women.

Delivery and health information systems for primary health care will be upgraded through digital tools, quality assurance mechanisms, and engagement and partnership with the private sector.

The programme is supported by a 2 million dollar technical assistance grant from ADB’s Japan Fund for Poverty Reduction to provide support for programme implementation and coordination, capacity building, innovation, knowledge sharing and application of scalable best practices across the healthcare system.



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CARE Ratings revises ratings of AT I Bonds of 4 public banks

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CARE Ratings has revised the ratings of AT I Bonds of four public sector banks including Canara Bank, Indian Bank, Punjab National Bank and Union Bank of India. It considered the strengthening in the overall credit profile of the banks including improvement in capital cushions over the minimum regulatory requirement, improvement in both profitabilities as well as the distributable reserves position.

While rating instruments are issued by public sector banks (PSB), CARE Ratings assigns high weightage to support from the Government of India (GoI) due to its majority shareholding and the systemic importance of these banks in the Indian financial system.

Considering the significant size and financial franchise of the banks, a default by a PSB would have material economic consequences for the government as well as regulators, hence, the importance of PSBs for GOI and the economy as a whole cannot be undermined. Additional Tier I (AT I) Bonds are perpetual debt instruments that banks are allowed to raise under the Basel III capital framework and form a part of Tier I capital for banks. These instruments have several unique features, which make them very different from other types of debt instruments and provide them equity.

The issuing bank has full discretion over coupon payments at all times on these instruments. Therefore, if a bank does not have sufficient distributable reserves to service the coupon on AT I Bonds, it may not pay the coupon. These bonds also have loss-absorption features through conversion/writedown/ write-off on breach of pre-specified trigger on capitalisation requirement or at the point of non-viability (PONV) which may be decided by the Reserve Bank of India (RBI).

As per CARE Ratings’ criteria for rating of hybrid instruments issued by banks, CARE Ratings has been notching down the AT I Bonds issued by the banks by one to several notches below the Tier II Bonds rating depending on the expected adequacy of eligible reserves, cushion over minimum regulatory capital and other credit risk assessment parameters of the individual bank to factor in the additional risk in these instruments on account of several unique features.

In the last few years, PSBs have received significant government as well as regulatory support. GOI has initiated consolidation of the sector by amalgamation of relatively weaker and smaller banks into anchor banks which have gained significant scale increasing their economic and systemic importance and has further recapitalised these banks.

“With the strengthening of the resolution of NPAs under the Insolvency and Bankruptcy Code (IBC) process, the banks have seen recoveries in some of the large NPAs. The banks also have made higher provisioning on bad assets and additional provisioning in anticipation of expected losses due to Covid-19 which has increased the provision coverage ratio (PCR) and provided strength to the balance sheets of these banks,” the rating agency said.

“Further, instances of GOI and regulatory support by way of broadening of the definition of distributable reserves to include more categories of reserves as distributable reserves and allowing accumulated losses to be set-off against the share premium account which has increased the ability of PSBs to service the coupons of AT I Bonds, reiterate that the stance to extend support even to hybrid instruments. PSBs are expected to receive capital support well in advance so that the coupon payment trigger is not breached in future,” it added.

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