Reserve Bank of India – Speeches

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Edited excerpts:

Since the last monetary policy statement, have you seen any positive signs in the economy?

Whatever I said in my last interview, by and large, holds good even today. There are signs of recovery; there are signs of some of the fast moving indicators improving.

Passenger vehicles, sequentially, have improved marginally. Several of the fast moving indicators that include GST collections, e-way bills, railway freight, have improved over the position a month ago.

Manufacturing PMI has come back to the expansion zone, as per the latest data. Services PMI is still in the contraction zone. Though below 50, it is sequentially better than the previous data.

So, on the economic activity and the revival front, whatever was stated in my statement on August 6, holds good and it is showing the kind of momentum and revival we were expecting. The latest inflation print for July is also on expected lines. We expected it to moderate from a high of 6.3 per cent in May and 6.26 per cent in June. It has now moderated to 5.6.

So, therefore, by and large, things are on expected lines so far. But having said that, we are constantly watchful of the situation because things can change rapidly.

Your 5.7 per cent CPI inflation projection for FY22 is very close to the MPC’s upper tolerance level. You also said inflationary pressures are transitory. Is there a risk in following the “look through” approach of the other central banks on inflation?

Now, first thing is that our monetary policy is determined primarily by domestic factors. We do watch the kind of stance or policy the US Fed or the ECB or the central banks of other advanced economies and the emerging market economies take. We do keep a watch because that has certain spillovers to our economy also. But I would like to re-emphasise that our monetary policy is determined primarily by domestic macroeconomic considerations. At this point of time, I would like to highlight three points.

One, the process of economic revival is very delicately poised. And ever since the pandemic began, we have carefully endeavoured to nurture and revive the process of growth. We have provided congenial financial conditions in the financial markets. The bond markets and the money markets, which were almost frozen last year, in March and April, we de-freezed that. Not only that, we revived the activity in the bond market. Last year (FY21), the corporate bond issuances were higher than the previous year. Each sector or sub-sector witnessed temporary shocks. But the activities, broadly speaking, in the financial markets revived, thanks to the kind of policy the RBI has adopted.

Apart from the financial markets, there is the larger real economy. We have contributed a lot to reviving the real economy also. So, together with the government policies, the fiscal policies and the monetary policy, we have ensured that the real economy also kept functioning. We have endeavoured our best to see that the revival of economic activities is nurtured. So, at this critical time, anything that we do has to be very carefully calibrated and well-timed.

Two, with regard to inflation, as stated in the MPC and the Governor’s statements, we do expect the inflation spike to moderate in the coming quarters. Currently, the inflation is largely driven by supply-side factors. So, we should give the supply-side factors some chance and some time to correct themselves and restore the demand-supply balance.

Three, it’s an extraordinary situation that we are dealing with and the situation can change in no time. On April 7, when I made my monetary policy statement, the things looked so good.

But on May 5, I made an unscheduled announcement of measures because in that one month, infections had suddenly surged. So, therefore we have to be careful.

It is also the prime responsibility of the RBI to maintain financial stability. So, we don’t want to do anything hastily which may undermine financial stability in the medium term.

We need to wait for the growth signals to become more sustainable. We need to see that the growth signals, the economic revival, you know, the fast moving indicators are not just fast moving, but take some roots. So, the process of revival becomes more sustainable.

All that I am saying is that any policy action by the RBI, particularly monetary policy action, has to be very carefully calibrated and well-timed.

So, from the consumption point of view, what more can be done?

Our responsibility is to provide congenial financial conditions to create an ecosystem where the economic revival and restoration of growth will be assisted. And credit offtake is just one segment. We took various measures last year such as the LTROs, the TLTROs and liquidity support to Nabard, NHB, and SIDBI. And then we announced liquidity support to the stressed sectors, identified by Kamath committee, to the healthcare sector and the contact intensive services sector.

So, we are doing whatever is in our domain and it will definitely contribute to the creation of aggregate demand.

Demand creation is only one of the determinants of monetary policy, not the sole one. Monetary policy also takes into account several other aspects. For example, when we reduce the rates or take an accommodative stance and the market rates come down, it gets reflected in the G-Sec segment which, in turn, transmits to the bond markets. It also translates itself into the interest rates adopted by the banks. The housing loans are at an all-time low in several years. And naturally, several experts have told me that the revival of activity in the real estate sector and, in particular, in the housing sector, has been largely facilitated because of the RBI’s monetary and liquidity policies.

We are providing an ecosystem and I think it seems to be working. If you just pick up one of the items and say that it doesn’t work, well, it may not be working. I am not saying that it works everywhere because demand revival will depend on so many factors. Aggregate demand is still low. There is still a lot of slack in the economy; it is catching up.

All the policies the RBI has taken have worked over the last one-and-a-half years and they continue to work even now. That is why I have used the word — should we pull the rug? Should we reverse now? Should we change course now? Changing of course has to be very, very carefully done because there is a larger economy outside. The RBI being an institution responsible for financial stability in the country, we have to be very mindful of that. Even monetary policy says, the Act also says, that target 4 per cent inflation, while keeping in mind, the objective of growth. And RBI is a full service central bank.

Though you have flooded the market with liquidity, credit demand is tepid and there are pressures on the NPA front. So how do you deal with this situation?

There is credit demand in certain segments. For example, I mentioned about retail housing loans. But yes, in terms of aggregate numbers, bank credit growth is about 6 per cent. A point to be noted is that the liquidity is not just coming out of the RBI injecting liquidity through G-SAP or through TLTRO. Liquidity is also coming out of our forex interventions to maintain the stability of the rupee. We have to do that intervention.

In January this year, we normalised our liquidity management policy. In February 2020, we released our liquidity management policy in which we said that this 14-day variable rate reverse repo (VRRR) operations that we do is the standard liquidity management operating instrument. . In January this year, we started with ₹2-lakh crore of absorption every 14 days. Now, every fortnight we are increasing it by ₹50,000 crore. So, by end- September, the size of VRRR — the fortnightly auction size — will be ₹4-lakh crore.

We have already started normalising our liquidity operations and I would like to emphasise normalising. It is different from draining out liquidity because VRRR money also remains a part of the surplus liquidity. Even at the end of September, with ₹4-lakh crore of VRRR, the system liquidity will still be in the order of about ₹4-lakh crore at least. Therefore, normalisation of liquidity management operations has commenced and, going forward, the evolving macroeconomic situation will determine our future approach and how we deal with it.

But aren’t NPAs getting masked due to the loan restructuring?

They are not getting camouflaged. Because of the moratorium followed by the Supreme Court stay on asset classification, which got lifted in the third week of March, the position was not clear. But by March 31, we had a clear picture of the NPA situation. For restructuring, we had given a time limit till June 30. All the cases, which had to be restructured have been restructured. We have the exact numbers with us and the situation with regard to NPAs is definitely well under control.

Everybody talks about relief for borrowers but no one talks about the depositors, who are getting negative real interest rate. Why is it not a concern?

There are two points. First, it is a trade-off and you have to do a balancing act. On the one hand, the legitimate desire of depositors to get higher interest rates and, on the other hand, the legitimate requirement of business and industry is to get loans at a more reasonable rate to carry on with business activity. During the pandemic, the balance naturally tilted somewhat in favour of economic activity because economic activity has to go on, otherwise thousands of people will face a situation of zero income.

This aspect had to be given importance and that is what we have done over the last year-and-a-half. It’s a trade off and the trade off will depend on the prevailing situation — the situation that prevailed in the last one-and-a-half-years or even a little before, because we had started the rate-cutting cycle prior to the pandemic. In the last one-and-a half or two years, the balance has tilted somewhat in favour of keeping the lending rates low.

Second, the small-saving schemes, which are offering higher interest rates, should be seen as a kind of a fiscal support being provided by the government to the depositors. The rates that are prevailing with regard to the small-saving schemes are much higher than the Shyamala Gopinath committee recommendation.

Depending on evolving macroeconomic conditions, we definitely keep in mind the requirement of depositors and with regard to regulation and supervision of the banking sector, the interest of the depositors is of highest importance

Professor JR Verma said the reverse repo rate should not find the mention in the MPC and only the Governor should speak about it. Your thoughts on this?

We released the Report on Currency and Finance or RCF in January, which focused on monetary policy. There, it has been explained that the reverse repo rate is a part of the RBI’s liquidity management toolkit. It is not in MPC’s domain. It is the RBI which decides the reverse repo rate.

Second, if you look at all the MPC minutes from 2016, in every one of them, the reverse report rate is mentioned. We have to maintain consistency with the past trend. Also, the repo and reverse repos are the two supporting pillars of the monetary and liquidity policy approach of the central bank.

So for the sake of consistency and completeness of the monetary policy statement, that it is a statement of the committee and not the Governor’s statement, the reverse repo is also mentioned. But it is well understood that reverse repo is decided by the RBI.

There is the feeling that the RBI is entering a dangerous territory by trying to duel with the market in trying to manage the yield curve. Your thoughts?

Primarily, you are asking if we are interfering in the market? Right through the pandemic, even before and more during the pandemic, we have tried to be as transparent as possible. Therefore, I explicitly stated that evolution of the yield curve is a public good. And why I said and I have said it earlier also, the G-Sec yields act as a benchmark for the cost of borrowing in the market. And in a situation that the RBI was confronted with following the onset of the pandemic, we had to keep the markets running. We said what is important is orderly evolution of the yield curve and towards that we give very specific communication. We gave forward guidance. We also backed it up with our actions in terms of supporting the market with liquidity. So it was not just our communication.

It was also forward guidance. It was time-based guidance, it was our action, in terms of announcing TLTRO support, G-SAP, doing OMO or operation twist and it was also in terms of signals that we were giving to the market sometimes through devolvement or cancellation of auctions. It is not to subjugate the market, it is only to ensure that the yield curve has an orderly evolution and it evolves in an orderly fashion which is reflective of the fundamentals of the macroeconomic conditions. That is our endeavour. All our actions have been very transparent; it was towards achieving this orderly evolution of the yield curve. The objective behind it is to ensure better monetary policy transmission.

I think the market and the central bank need to understand each other better. There is a congenial atmosphere prevailing now. At times, there might have been some devolution or cancellations but that was more to give a signal. Suddenly, when you see the yields going up steeply, naturally, we were not in a position to accept. And we are the debt manager of the Government…Historically, last year saw the highest-ever borrowing by the Government of India and the State government at about ₹22-lakh crore. We managed that in a very orderly fashion. Our effort is to always manage the government borrowing at a low cost and minimising the rollover risks. So, there is no duel.

The issue starts when you are trying to artificially rein in rates to your comfort level…

The market players are independent entities; they take their own decisions. We keep on giving signals and it is not as if every bond auction we have cancelled or devolved… From time to time, we take certain measures towards the objective of ensuring the orderly evolution of the yield curve. I again and again restate that point. So, towards that objective, we do intervene from time to time and measures like the G-SAP or the Operation Twist or the OMO, they are more to support the market players.

There are calls for using the huge forex reserves for infrastructure development or recapitalisation of public sector banks. What do you think of these kinds of demands?

Such expectations are not new. They have come earlier also. Our forex reserves are not emanating from current account surplus. We are still a current account deficit country. Our forex earnings are not the trade surplus, it’s not from the current account surplus. That is the major difference between our foreign exchange reserves and the reserves of other countries, which have created sovereign wealth funds. Secondly, much of it has come through capital flows.

Capital, which flows in, can also flow out. That also has to be kept in mind. And the purpose of building a forex reserve is to provide a buffer for the domestic currency markets, a buffer for the domestic financial system. In times when international factors turn adverse, or when due to international policy action like US Fed tightening or some other international development, when there is a reverse flow, it is the forex buffer which helps, which gives stability to our currency and stability to our financial system. Reserves are essential, they’re essentially meant to ensure stability of the domestic currency and financial markets. They have a certain role and they should play that role.

So, you prefer that the reserves should remain untouched?

Yes, because all of it doesn’t belong to the country. For a capital flow somebody has created or invested here, there is a liability outside.

The Government says it will go by the RBI’s advice on cryptocurrency. What are your thoughts on that and the central bank digital currency?

I have articulated it earlier. We have major concerns around private cryptocurrency from the point of view of financial stability. Private cryptocurrency is different from distributed ledger technology (DLT) or blockchain. They should not be mixed up. DLT or blockchain technology is nothing new. It’s an open source technology. It is being used even today by several corporates for their business operations. The technology part can continue to be used and exploited without a private cryptocurrency. You don’t need a private cryptocurrency or a private cryptocurrency market to support the growth or utilisation or exploitation of that technology. The technology is well known; the technology has been there; the technology is being used; and the technology can and will grow without private cryptocurrencies. We need to differentiate between both. A private cryptocurrency which is traded is our concern.

The cryptocurrency market is in chaos and all sorts of players are coming. Shouldn’t the RBI address this issue?

We have conveyed our concerns to the government and I think the matter is under consideration. So, I would expect some policy action to come from the government side.

But in the meanwhile, would you like to use the levers that you have in the commercial banks to cut off flow into these?

We had issued a circular which the Supreme Court struck down. We issued a circular on May 31 in which we clarified that banks cannot refer to that earlier circular because that has been already struck down. They cannot take action on the basis of a circular already struck down by Supreme Court. And in the second paragraph, we have mentioned as a guidance to the banks that they are required to follow all the due diligence requirements with regard to KYC and other aspects while opening an account, including accounts for doing crypto business. That is the only guidance we have given. It is for investors who are now investing to sort of be very careful.

When will retail participation in government securities via Retail Direct Scheme start?

We have already announced the guidelines last month. The technology platform is almost getting finalised. I would not like to give a timeline but the technology platform is in advanced stage of finalisation. For any new platform we create, we have to do a lot of dry run, a lot of testing, retesting, so that after it is launched, it will not face any glitches. And the customers should not be put into any inconvenience.

Small finance banks want to turn into universal banks. Your thoughts?

With regard to full service commercial banks, we have guidelines in terms of capital, networth and it is on tap. Anybody can apply to become a full service or scheduled commercial bank, including SFBs. And if the SFBs meet the requirements — all the financial parameters and also the fit and proper test — it is open and anybody can apply. It’s an emerging area. So far, no SFB has applied to become a universal bank. Hypothetically, if some SFB wants to become a universal bank, it is vacating some space. And in any case there is still more space for new SFBs to come.

So, new players will come in. It’s a dynamic field. If somebody vacates a space, either one of the existing players or new players will fill that vacuum. I would also like to draw your attention to the report of the expert committee on urban cooperative banks, which the RBI released in the public domain, inviting comments and observations from all the stakeholders.

One interesting thing that the report says is that they are calling it neighbourhood banks of choice. UCBs should eventually become the neighbourhood banks of choice. That is a very good signal that the committee has given. We want the UCB sector to function in a much more robust manner, much more professionally. Then there are SFBs and scheduled commercial banks or universal banks.

Are there any measures that the RBI is looking at to ensure that India is included in the global bond index?

Both the government and RBI are in constant dialogue with the bond market index entities. It’s a process and it’s still going on. We are still in dialogue with them. There is also Euroclear for international settlement of bond trading. That is also parallelly going on.

In the last one-and-a half years, what was the toughest decision you took as RBI Governor?

It is very difficult to single out because for any central bank, surprises are always there. But the question is how big is the surprise. The Covid-19 pandemic has been a big surprise for every one under the sun — not just for the central bank in India, but for those across the world, for governments, for people. So it’s very difficult to say which is the toughest single decision. But it’s a part of the job, we go on.

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‘ICICI Pru Life witnessing renewed interest in ULIPs on back of buoyant equity markets’

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In the post-pandemic world, ICICI Prudential Life Insurance has quickly adapted to the new normal, leveraging on technology and prioritising digital engagement with customers. In Q1 FY22, 95 per cent of new business applications were logged digitally, reflecting the ease of use offered by the company’s device agnostic digital platform, says Amit Palta, Chief Distribution Officer, ICICI Prudential Life Insurance. Excerpts:

What are the kind of products that are seeing demand in post-Covid world? Are there

new product

launches in the pipeline?

The pandemic has accelerated awareness of having a sound financial plan, which encapsulates the elements of protection and long-term savings to provide financial security to self and family. This has resulted in increased traction for term insurance products, coupled with critical illness benefits. Likewise, the demand for non-linked saving products, too, has grown since they provide safety of capital and stable returns.

Also, as people live longer, they have access to better healthcare and outlive their savings. This has resulted in increased demand for annuity products. This is reflected in the 159 per cent growth in our annuity business segment in Q1 FY22, compared to same period last year.

In the annuity segment we offer ICICI Pru Guaranteed Pension Plan, which provides customers the flexibility to choose between immediate and deferred annuity, joint life annuity, return of purchase price and increasing annuity. We believe these trends will continue as Covidhas re-emphasised the need for protecting life and income.

Our product development strategy is to identify the latent needs of customers and develop products which addresses this need-gap.

Even after the recent market volatility, ICICI Pru Life witnessed growth in

all product segments, including ULIPs. What

is the reason for this?

Our well-diversified product mix has resulted in a robust growth in Q1 FY22. Our non-linked saving business registered a strong growth of 66.1 per cent year-on-year. Products such as ‘ICICI Pru Guaranteed Income for Tomorrow (GIFT)’ offer safety of capital while providing customers with an array of income options to choose from. With buoyant equity markets we are witnessing renewed interest in unit-linked products, and this segment registered a growth of 49 per cent in Q1 FY22 over the same period last year.

In Q1 our protection Annualised Premium Equivalent (APE) grew by 26 per cent year-on-year to ₹270 crore. Also, demand for group term products rose sharply as corporates ensured their employees and families had a safety net in these challenging times. By responding proactively to this opportunity early, we grew the group term segment by 80 per cent in Q1 year-on-year.

Significantly, by providing relevant solutions on the protection and savings platform, superior customer service and brand familiarity, the company has achieved an overall market leadership position in terms of new business sum assured, with a market share of 14.7 per cent in Q1 FY22, up from 12.5 per cent in FY21.

ICICI Prudential Life Insurance has concluded various partnerships/ tie-ups. How is it helping the growth of the

business and aiding customer servicing?

We understand customers want to transact where and how they feel most comfortable, including at times using multiple channels during the same purchase. Our multi-channel distribution architecture provides customers the flexibility to choose their preferred mode of purchasing products and placing service requests while offering a seamless experience across each touchpoint.

At present, we have about 700 distribution partnerships across traditional and non-traditional channels. These partnerships have helped in expanding the distribution footprint, making life insurance easily accessible to a cross section of customers, thereby spurring growth.

Lately, we tied up with AU Small Finance Bank, IDFCFirst Bank and RBL Bank, while our new-age distribution partnerships include PhonePe and NSDL Payments Bank, among others. Specifically, our 23 bancassurance partnerships have enabled us expand our reach to 162 million bank customers with a footprint of about 12,000 branches.

How has Covid-19 transformed your business, and are you now at

pre Covid-19 level

in terms of growth?

Apart from enabling Work From Home, employees in frontline sales and our distribution partners have been equipped with various collaboration tools to provide customers a contactless and frictionless onboarding experience.

Our digital enablers comprising WhatsApp, Mobile App, Website and chatbot LiGo have ensured uninterrupted delivery of service to our customers. Besides, by leveraging digital tools, we have ensured that our claims settlement process remains unaffected.

Our suite of products, distribution strength, robust technology, superior customer service and risk management architecture, enabled us to remain on track to achieve our objective of doubling the FY19 Value of New Business (VNB) by FY23. VNB, we believe, is the most pertinent measure of profitability of a life insurance company. In Q1 FY22 the company registered a strong growth of 78 per cent in its VNB year-on-year and stood at ₹358 crore, and the new business premium grew by 71 per cent to ₹2,559 crore over the same period last year.

What kind of distribution mix (agency versus bancassurance) is the company looking at currently?

We have a well-diversified and balanced distribution mix, which, we believe, is one of the best in the industry. Of the total APE in Q1, bancassurance contributed 38.6 per cent, agency 22.5 per cent, direct 13.1 per cent, group 17.4 per cent and partnership distribution 8.4 per cent.

We are constantly looking at further strengthening our distribution network as well as creating new distribution channels. For instance, while we have more than 191,000 advisors, we recruited over 7,000 agents in the first four months of FY22.

What percentage of your overall sales does online/digital channel account for? What is the aspiration here?

For Q1, our direct business channel contributed 13.1 per cent of the total APE. The direct business comprises of our proprietary sales force and the online channel. This includes the demand generated on our website and our partners’ digital platforms.

In Q1, 95 per cent of new business applications were logged digitally, reflecting the ease of use offered by our device agnostic digital platform.

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Financiers line up green deposits as investors ready as ESG concerns trump yield chase, BFSI News, ET BFSI

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As investors become environmentally conscious and look to put their money in green projects, financiers are rising to the cause.

They are offering green deposits to customers which will be used to fund environmentally friendly projects.

UK-based Hong Kong and Shanghai Banking Corp (HSBC) has raised $400 million of green deposits in India and identified financing opportunities to use those funds.

Under its strategy, the bank first finds avenues to finance before raising the resources. The loans are extended for renewable projects, biodiversity linked initiatives, clean transportation and pollution control.

Once the loans are sanctioned they are matched with deposits.

While HSBC will offer deposits and lend the money raised to companies, HDFC plans to raise these funds through retail depositors.

HSBC has opened these deposits only for corporate clients currently, but there is no differentiation in interest rates with normal deposits. The bank is currently offering a tenure ranging from 90 days to five years.

HDFC bonds

Last week, India’s largest private-sector mortgage financier announced the launch of a new green deposit plan to attract environmentally conscious depositors.

The company plans to raise these deposits from individuals to lend to projects by retail borrowers.

It plans to use these funds to lend to standalone homes which use environment-friendly practices, like putting up solar panels and water recycling, or even to women borrowers or self-help groups.

These deposits to be raised from retail and HNI investors will carry interest rates up to 6.55 per cent, while the maturity period would vary from three to five years.

Senior citizens (60 years+) will be eligible for an additional 0.25 per cent per annum on deposits up to Rs 2 crore.

HDFC Chairman Deepak Parekh said, “Today, sustainability is no longer about doing less harm, but about doing more good.” HDFC anticipates growing demand for green solutions and has launched green and sustainable deposits offering for our customers who can grow their wealth while they contribute to serving the needs of a changing world, he said, adding that HDFC is committed to supporting India’s efforts for a sustainable and green low-carbon economy.

At present, HDFC has a total deposit base of Rs 1.54 lakh crore as of June end and even 1% of this the new fundraising will amount to over Rs 1,500 crore.



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Reserve Bank of India – Press Releases

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I. T-Bill 91 days 182 days 364 days
II. Total Face Value Notified ₹9,000 Crore ₹4,000 Crore ₹4,000 Crore
III. Cut-off Price and Implicit Yield at Cut-Off Price 99.1850
(YTM: 3.2958%)
98.3093
(YTM: 3.4490%)
96.4885
(YTM: 3.6493%)
IV. Total Face Value Accepted ₹9,000 Crore ₹4,000 Crore ₹4,000 Crore

Ajit Prasad
Director   

Press Release: 2021-2022/739

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How Max Life wants to leverage AI/ML to improve customer experience

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Max Life Insurance, a private life insurer, wants to leverage Artificial Intelligence (AI) and Machine Learning (ML) to ensure that at least 70-75 per cent of the policies are auto underwritten for retail business, a top official said.

This is part of the company’s aspiration to build an industry-best underwriting capability that would help it manage underwriting risks better without compromising on issuance speed to customers, Manu Lavanya, Director and Chief Operations Officer, Max Life Insurance, told BusinessLine.

Sharing the various facets of the AI/ML initiatives of the company that are being embedded in its underwriting and onboarding processes, he said currently, the company manages to do auto underwriting for about 55-60 per cent of policies. “We are also the only company in the industry that does auto underwriting for protection (policies),” he said.

The key AI/ML initiatives that are embedded in the processes of the company are Vision AI for fraud detection of prospective sales to check for existing comorbidities; Using ML for Diagnostic centre fraud detection; Leverage of intelligent ICR and OCR for seamless recognition of onboarding documents and Intelligent analytics for upfront auto underwriting of new business.

“These initiatives are driving significant improvement in straight-through processing that in turn uplifts our ability to reduce issuance turnaround time for the customers,” he said.

Intelligent Sales Management platform

Meanwhile from September 1 rollout (phase 1), Max Life will launch its new Intelligent Sales Management platform that will leverage AI and ML to drive higher sales productivity and process excellence. “ This will make sure we have customised nudges, customised pings to our front end sales agents, measuring their learnings and progress, doing analytics on it and predicting their success”, he noted.

“What we are trying to do is instead of focusing on offline AI, can I do the decision making at the point of transaction. Can I embed AI to be part of the transaction event itself. I don’t think AI by itself will not be a differentiator. What will be the differentiator is who builds the smarter model and smarter context and who has better scalable data infrastructure to truly gain the benefit of AI. Will AI itself become a differentiation, I don’t think so,” he said.

He highlighted that Max Life Insurance — striving to be a digital-first company—was an early adopter of AI and had set up a dedicated team (AI Works) as early as 2011. Over the last decade, the company has come up with several digital-led initiatives for serving customers and using AI for the purpose of improving customer experiences.

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Effitrac Solutions partners RazorpayX to empower MSME customers, BFSI News, ET BFSI

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Effitrac, an end-to-end business process technology SaaS platform that helps small and medium businesses to optimize their time, money, and resources, on Wednesday announced its partnership with RazorpayX.

RazorpayX is a new-age business finance platform from Fintech giant Razorpay. The banking platform will empower Effitrac customers with payout links, book-keeping in autopilot mode, automated TDS, and give them access to capital services when needed through Effitrac’s Neobooks. Businesses can even integrate with Razorpay payment gateway to accept the incoming payments.

“The partnership with RazorpayX will help our customers open a fully accessible digital current account, like a bank. With a hassle-free transaction experience, seamless book keeping and highly secured easy user interface, business owners can focus on growing their business rather than worrying about digitalizing their financial processes. RazorpayX will improve the capabilities of our Neobooks and will make it a one-stop solution to meet all business transaction needs of such businesses,” Logesh Velusamy, Founder & CEO of Effitrac, said.

He said neo-banks are a boon for MSMEs in India for its simple account-opening procedures, low-cost, user-friendly interface, and unified solutions to monitor the money movement from vendors to customers. It also will help them drastically reduce their time consumed in financial tasks including, reconciliation, monthly compliance payments, checks and approvals, sending/receiving money, and recording transactions.

The Coimbatore-based company is the technology growth partner for over 500 MSME clients and helps over 30,000 users across 13 verticals. Effitrac said it is on track to reach one million MSMEs in three years and that the association with RazorpayX aligns with the company’s goal of being a technology growth partner to every MSME in the country.



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Enforcement Directorate gets special court okay to quiz Rana Kapoor, BFSI News, ET BFSI

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A special court has permitted the Enforcement Directorate (ED) to question banker Rana Kapoor who was arrested in a money laundering case.

The case pertains to a loan taken by Oyster Buildwell Pvt Ltd., a holding company of Avantha Realty Ltd., from Yes Bank Ltd. (YBL), and its alleged misappropriation between 2017 and 2019.

The ED had registered a money laundering case based on the predicate offence registered by the Central Bureau of Investigation (CBI) against Kapoor, his wife Bindu Kapoor, and Avantha Group promoter Gautam Thapar for “illegal gratification in lieu of favours extended in connection with official work”.

The agency has pegged the loss caused to the bank at Rs 466.51 crore.

While the court on August 20 had allowed the federal agency’s plea to interrogate Kapoor between August 25 and 27at the Taloja Central Prison, the promoter of YBL on Monday filed an application to recall the order on the ground of not being heard.

Kapoor also pleaded that he should be interrogated only under audio-visual surveillance and in the presence of his legal representatives.

Advocate Vijay Agarwal, along with advocate Ayush Jindal, appeared for Kapoor in the matter. “In view of the fact that the accused had not been afforded an opportunity to be heard which is directly in contravention with his fundamental rights and as principles of Natural Justice were not obeyed,” Kapoor’s counsels contested.

The ED has contested the application.

The Mumbai court, while rejecting the recall application, observed, “In order to record his (Kapoor’s) statement under 50 PMLA, permission of this court is necessary. Granting such permission by this court doesn’t make its order voi-ab-initio to recall as prayed by this application.”

The court, however, allowed his lawyer to be present while Kapoor’s statement is recorded.



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Bank duped of Rs 1.15 crore using forged cheques, BFSI News, ET BFSI

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AHMEDABAD: An unidentified man forged bank cheques of a university in Patna in Bihar, and a private firm in New Delhi having total worth of Rs 1.15 crore, deposited them with the help of two Angadias and took cash from the Angadias — who have been made accused in the two cases.

Officers of Navrangpura police said that a man identified as Mahesh, whose whereabouts are not known, took help of the Angadias — a Vasna resident Ajay Chauhan, 35, who runs a vegetable business and a Paldi resident, Vijay Nayak, 30, who runs a private construction firm — and conducted the fraud.

Manager of the private bank in which the two forged cheques were deposited filed two FIRs of forgery and producing of forged documents against the two Angadias whose help was taken by the accused.

In the first complaint, manager of Navrangpura branch of the Indian Bank, Kartikeya Thirunanasamanthan, said that Chauhan had opened an account in his bank branch on March 24, 2021.

He opened the account in the name of his vegetable firm having its address near Geeta Mandir and submitted his Pan and Aadhaar card details.

On April 29, 2021, he deposited a cheque worth Rs 62 lakh issued by a university in Patna and the money was finally deposited in Chauhan’s account.

On July 17, 2021, Patna zonal office of the bank approached the bank branch in Ahmedabad and informed that someone had withdrawn money using a forged cheque. The cheque submitted by Chauhan was a forged one using which the money was withdrawn, said the FIR.

Similarly, Nayak had also opened his bank account on December 17, 2020 in the name of KD Enterprises. On April 23, 2021, a cheque worth Rs 42.80 lakh issued by a firm named TDI Infrastructure from New Delhi was deposited in the bank.

On June 21, 2021, the corporate branch of New Delhi sent an email to the Ahmedabad branch saying that the transaction from the Delhi firm was also fraudulent and it was done using forged cheque.



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ICICI Bank files cheating case against Karvy Stock Broking Ltd, BFSI News, ET BFSI

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A case has been registered against Karvy Stock Broking Ltd promoter C. Parthasarathy and others for allegedly cheating ICICI Bank to the tune of Rs 563 crore.

According to a press release issued by the police on Tuesday night, the case was booked under Sections 406 (criminal breach of trust), 420, r/w 34 ( cheating) of IPC against the accused. Funds raised by KSBL by pledging shares of its six bankers were transferred to the firm’s own bank accounts, and not into ‘Stock Broker Client Account’, which is in contravention with the SEBI guidelines, the police said. “Further, all pledges on securities were closed without approval… and securities were transferred to end clients of KSBL thereby severely impacting security of all lenders including ICICI Bank,” it said.

The case was transferred to Economic Offences Wing of Cyberabad and a special team was formed for the investigation. Parthasarathy was arrested by the city police here on August 19 on charges of defaulting on a Rs 137 crore loan taken from IndusInd Bank.

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Reserve Bank of India – Press Releases

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(Amount in ₹ crore, Rate in Per cent)

  Volume
(One Leg)
Weighted
Average Rate
Range
A. Overnight Segment (I+II+III+IV) 4,44,650.24 3.14 1.00-3.50
     I. Call Money 6,799.92 3.15 1.95-3.40
     II. Triparty Repo 3,45,432.05 3.13 3.10-3.37
     III. Market Repo 90,918.27 3.17 1.00-3.35
     IV. Repo in Corporate Bond 1,500.00 3.36 3.30-3.50
B. Term Segment      
     I. Notice Money** 269.00 3.24 2.50-3.30
     II. Term Money@@ 95.27 3.15-3.45
     III. Triparty Repo 77.00 3.11 3.11-3.11
     IV. Market Repo 915.00 2.25 2.25-2.25
     V. Repo in Corporate Bond 724.00 3.39 3.35-3.40
  Auction Date Tenor (Days) Maturity Date Amount Current Rate /
Cut off Rate
C. Liquidity Adjustment Facility (LAF) & Marginal Standing Facility (MSF)
I. Today’s Operations
1. Fixed Rate          
     (i) Repo          
    (ii) Reverse Repo Tue, 24/08/2021 1 Wed, 25/08/2021 5,76,890.00 3.35
    (iii) Special Reverse Repo~          
    (iv) Special Reverse Repoψ          
2. Variable Rate&          
  (I) Main Operation          
     (a) Reverse Repo          
  (II) Fine Tuning Operations          
     (a) Repo          
     (b) Reverse Repo          
3. MSF Tue, 24/08/2021 1 Wed, 25/08/2021 0.00 4.25
4. Special Long-Term Repo Operations (SLTRO) for Small Finance Banks (SFBs)£          
5. Net liquidity injected from today’s operations
[injection (+)/absorption (-)]*
      -5,76,890.00  
II. Outstanding Operations
1. Fixed Rate          
     (i) Repo          
    (ii) Reverse Repo          
    (iii) Special Reverse Repo~ Fri, 13/08/2021 14 Fri, 27/08/2021 4,481.00 3.75
    (iv) Special Reverse Repoψ Fri, 13/08/2021 14 Fri, 27/08/2021 352.00 3.75
2. Variable Rate&          
  (I) Main Operation          
     (a) Reverse Repo Fri, 13/08/2021 14 Fri, 27/08/2021 2,50,029.00 3.43
  (II) Fine Tuning Operations          
     (a) Repo          
     (b) Reverse Repo          
3. MSF          
4. Long-Term Repo Operations# Mon, 17/02/2020 1095 Thu, 16/02/2023 499.00 5.15
  Mon, 02/03/2020 1094 Wed, 01/03/2023 253.00 5.15
  Mon, 09/03/2020 1093 Tue, 07/03/2023 484.00 5.15
  Wed, 18/03/2020 1094 Fri, 17/03/2023 294.00 5.15
5. Targeted Long Term Repo Operations^ Fri, 27/03/2020 1092 Fri, 24/03/2023 12,236.00 4.40
  Fri, 03/04/2020 1095 Mon, 03/04/2023 16,925.00 4.40
  Thu, 09/04/2020 1093 Fri, 07/04/2023 18,042.00 4.40
  Fri, 17/04/2020 1091 Thu, 13/04/2023 20,399.00 4.40
6. Targeted Long Term Repo Operations 2.0^ Thu, 23/04/2020 1093 Fri, 21/04/2023 7,950.00 4.40
7. On Tap Targeted Long Term Repo Operations Mon, 22/03/2021 1095 Thu, 21/03/2024 5,000.00 4.00
  Mon, 14/06/2021 1096 Fri, 14/06/2024 320.00 4.00
8. Special Long-Term Repo Operations (SLTRO) for Small Finance Banks (SFBs)£ Mon, 17/05/2021 1095 Thu, 16/05/2024 400.00 4.00
  Tue, 15/06/2021 1095 Fri, 14/06/2024 490.00 4.00
  Thu, 15/07/2021 1093 Fri, 12/07/2024 750.00 4.00
  Tue, 17/08/2021 1095 Fri, 16/08/2024 250.00 4.00
D. Standing Liquidity Facility (SLF) Availed from RBI$       23,295.80  
E. Net liquidity injected from outstanding operations [injection (+)/absorption (-)]*     -1,47,274.20  
F. Net liquidity injected (outstanding including today’s operations) [injection (+)/absorption (-)]*     -7,24,164.20  
G. Cash Reserves Position of Scheduled Commercial Banks
     (i) Cash balances with RBI as on 24/08/2021 6,02,677.57  
     (ii) Average daily cash reserve requirement for the fortnight ending 27/08/2021 6,27,870.00  
H. Government of India Surplus Cash Balance Reckoned for Auction as on¥ 24/08/2021 0.00  
I. Net durable liquidity [surplus (+)/deficit (-)] as on 30/07/2021 10,95,060.00  
@ Based on Reserve Bank of India (RBI) / Clearing Corporation of India Limited (CCIL).
– Not Applicable / No Transaction.
** Relates to uncollateralized transactions of 2 to 14 days tenor.
@@ Relates to uncollateralized transactions of 15 days to one year tenor.
$ Includes refinance facilities extended by RBI.
& As per the Press Release No. 2019-2020/1900 dated February 06, 2020.
* Net liquidity is calculated as Repo+MSF+SLF-Reverse Repo.
# As per the Press Release No. 2020-2021/287 dated September 04, 2020.
^ As per the Press Release No. 2020-2021/605 dated November 06, 2020.
As per the Press Release No. 2020-2021/520 dated October 21, 2020, Press Release No. 2020-2021/763 dated December 11, 2020 and Press Release No. 2020-2021/1057 dated February 05, 2021.
¥ As per the Press Release No. 2014-2015/1971 dated March 19, 2015.
£ As per the Press Release No. 2021-2022/181 dated May 07, 2021.
~ As per the Press Release No. 2021-2022/177 dated May 07, 2021.
ψ As per the Press Release No. 2021-2022/323 dated June 04, 2021.
Ajit Prasad
Director   
Press Release: 2021-2022/738

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