Reserve Bank of India – Tenders

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Human Resource Management Department, Central Office, Reserve Bank of India invites e-tenders through MSTC (https://www.mstcecommerce.com/eprochome/) for Group Motor Vehicle Insurance Policy for Insurance of Motor Vehicles owned by employees of the Bank for April 01, 2021 to March 31, 2022. Please visit Tender section on our website www.rbi.org.in for details.

Chief General Manager-In-Charge
HRMD, Reserve Bank of India

Date: February 18, 2021

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Reserve Bank of India – Tenders

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Regional Director, Reserve Bank of India, Bengaluru invites e-Tender through MSTC for Empanelment of vendors and award of work for Annual Maintenance Contract (AMC) and Facility Management Service (FMS) of Computer Hardware, Software and Peripherals at RBI, Bengaluru. The e-Tender along with the detailed tender notice is available at MSTC website https://www.mstcecommerce.com/eprochome/rbi and the website of the RBI at https://www.rbi.org.in under the menu “Tenders”.

2. All interested bidders must register themselves with MSTC through the above referred website to participate in the e-Tendering process.

3. The estimated cost of the work is ₹19.00 lakh (approx.), however the actual amount may vary.

4. The schedule for the e-Tendering process is as under:

A E-Tender No. RBI/Bengaluru/Estate/377/20-21/ET/579
B Mode of Tender e-Procurement System
(Online Part I – Techno-Commercial Bid and Part II – Price Bid through www.mstcecommerce.com/eprochome/rbi)
C Date of NIT available to parties to download February 18, 2021 after 11.00 Hrs.
D Earnest Money Deposit Rs.38,000 from all the bidders in the form Demand Draft / Bank Guarantee / NEFT to the Bank (Please refer “Schedule of Tender” in e-tender)
E Last date of submission of EMD March 22, 2021 at 12:00 Hrs
F Start Bid Date February 18, 2021 after 11.00 Hrs
G Date of Pre-Bid Meeting Due to ongoing Covid-19 situation, it is not possible to conduct Pre-bid meeting. Hence all bid related queries shall be sent by Bidders through email at ditbangalore@rbi.org.in on or before 3.00 p.m. March 11, 2021. Replies will be consolidated and placed on Bank’s website and MSTC Portal by 12.00 p.m. of March 12, 2021.
H Last date for submission of DD/NEFT March 22, 2021 at 12:00 Hrs
I Last Date for submission of the tender March 22, 2021 at 15:00 Hrs
J Date of opening of Part I (Technical Bid) of tender March 22, 2021 at 16:00 Hrs

5. The Part-II i.e. price bid will be opened on the same day or at a later date as intimated by the Bank in respect of only those contractors/bidders who satisfies all criteria stipulated in Part-I. The Bank reserves the right to accept or reject any or all e-Tenders without assigning any reasons thereof.

Note: All the tenderers may please note that any amendments / corrigendum to the e-Tender, if issued in future, will only be notified on the RBI and MSTC Website as given above and will not be published in the newspaper.

Regional Director
Bangalore

February 18, 2021

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Reserve Bank of India – Press Releases

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The following State Governments have offered to sell securities by way of an auction, for an aggregate amount of ₹23,906 Cr. (Face Value).

Sr. No. State Amount to be raised
(₹ Cr)
Additional Borrowing (Green shoe) Option
(₹ Cr)
Tenure
(Yrs)
Type of Auction
1. Andhra Pradesh 1314 16 Yield
2. Assam 500 6 Yield
1000 10 Yield
3. Chhattisgarh 1000 8 Yield
4. Goa 200 10 Yield
5. Gujarat 1000 10 Yield
6. Haryana 1000 20 Yield
7. Jharkhand 1000 400 14 Yield
8. Karnataka 1000 17 Yield
1000 18 Yield
1000 19 Yield
9. Madhya Pradesh 3000 Re-issue of 7.03% Madhya Pradesh SDL 2031 issued on February 17, 2021 Price
10. Maharashtra 1000 10 Yield
11. Puducherry 150 5 Yield
12. Punjab 500 Re-issue of 7.05% Punjab SDL 2031 issued on February 10, 2021 Price
13. Rajasthan 500 20 Yield
14. Sikkim 100 10 Yield
15. Tamil Nadu 2500 Re-issue of 6.95% Tamil Nadu SDL 2031 issued on February 17, 2021 Price
16. Tripura 142 15 Yield
17. Uttar Pradesh 4000 10 Yield
18. West Bengal 2000 20 Yield
  Total 23906      

The auction will be conducted on the Reserve Bank of India Core Banking Solution (E-Kuber) system on February 23, 2021 (Tuesday). The Government Stock up to 10% of the notified amount of the sale of each stock will be allotted to eligible individuals and institutions subject to a maximum limit of 1% of its notified amount for a single bid per stock as per the Scheme for Non-competitive Bidding Facility.

Both competitive and non-competitive bids for the auction should be submitted in electronic format on the Reserve Bank of India Core Banking Solution (E-Kuber) system on February 23, 2021 (Tuesday). The non-competitive bids should be submitted between 10.30 A.M. and 11.00 A.M. and the competitive bids should be submitted between 10.30 A.M. and 11.30 A.M.

In case of technical difficulties, Core Banking Operations Team (email; Phone no: 022-27595666, 022-27595415, 022-27523516) may be contacted.

For other auction related difficulties, IDMD auction team can be contacted (email; Phone no: 022-22702431, 022-22705125).

Only in the event of system failure, physical bids would be accepted. Such physical bids should be submitted to the Public Debt Office (email; Phone no: 022-22632527, 022-22701299) in the prescribed form obtainable from RBI website (https://www.rbi.org.in/Scripts/BS_ViewForms.aspx) before the auction timing ends.

The yield percent per annum expected by the bidder should be expressed up to two decimal points. An investor can submit more than one competitive bid at same/different rates of yield or prices in electronic format on the Reserve Bank of India Core Banking Solution (E-Kuber) system. However, the aggregate amount of bids submitted by a bidder should not exceed the notified amount for each State.

The Reserve Bank of India will determine the maximum yield /minimum price at which bids will be accepted. Securities will be issued for a minimum nominal amount of ₹10,000.00 and multiples of ₹10,000.00 thereafter.

The results of the auction will be announced on February 23, 2021 (Tuesday) and payment by successful bidders will be made during banking hours on February 24, 2021 (Wednesday) at Mumbai and at respective Regional Offices of RBI.

The State Government Stocks will bear interest at the rates determined by RBI at the auctions. For the new securities, interest will be paid half yearly on August 24 and February 24 of each year till maturity. The Stocks will be governed by the provisions of the Government Securities Act, 2006 and Government Securities Regulations, 2007.

The investment in State Government Stocks will be reckoned as an eligible investment in Government Securities by banks for the purpose of Statutory Liquidity Ratio (SLR) under Section 24 of the Banking Regulation Act, 1949. The stocks will qualify for the ready forward facility.

Rupambara
Director   

Press Release: 2020-2021/1126

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Reserve Bank of India – Tenders

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RBI/Mumbai/Others/18/20-21/ET/528

1. Reserve Bank of India, Protocol & Security Establishment, Mumbai Regional Office, Mumbai (RBI) invites E-tenders from FMS Companies/Horticultural Firms /Agencies “TENDER FOR ANNUAL MAINTENANCE CONTARCT OF GARDEN, HEDGES, LAWNS AND PROVIDING HOLTICULTURAL SERVICES AT BANKS RESIDENTIAL COLONIES AND OFFICES OF RESERVE BANK OF INDIA, MUMBAI”. The period of contract will be up to March 31, 2022 from 01-04-2021 / date of award of work (issue of the work order) as per laid down contractual obligations (The Tender along with the prices shall remain valid initially for a period of 3 months from the date of opening of technical bid). The work is estimated to cost Rs. 3,49,00,000/-(Rupees Three crore forty nine lakh only) all taxes inclusive (including GST).

2. All Pre-Qualification papers shall be uploaded on MSTC site and same will be downloaded at the time of opening part-I of tender for examination by the Bank.

3. The Earnest Money Deposit (EMD) of Rs. 6,98,000/- (Rupees Six lakhs ninety eight thousand only) may be remitted through NEFT or furnish the Bank Guarantee in respect of the said amount. The Bank Guarantee (from Scheduled Commercial Bank) submitted towards Earnest Money deposit has to be valid for the validity period of the tender plus additional 45 days. Documentary evidence in support of remittance shall be submitted in sealed cover addressed to The Regional Director, Reserve Bank of India, Protocol and Security Establishment, Mumbai-400 001 so as to reach P&SE Office up to 2:00 PM on 18/03/2021 super scribing as “EMD for TENDER FOR ANNUAL MAINTENANCE CONTARCT OF GARDEN, HEDGES, LAWNS AND PROVIDING HOLTICULTURAL SERVICES AT BANKS RESIDENTIAL COLONIES AND OFFICES OF RESERVE BANK OF INDIA, MUMBAI.

4. Online tenders will be available for viewing /download from 3.00 PM on 18/02/2021 from the website www.mstcecommerce.com.

5. A pre-bid meeting (off-line mode) of the intending Tenderers will be held on 23/02/2021 at 11.00 AM.

6. Place of Pre Bid meeting:

Protocol & Security Establishment, Reserve Bank of India, Mumbai Regional Office, First Floor, Main Building, SBS Road, Fort, Mumbai- 400001.

7. Place, Time and date before which written queries for Pre-bid meeting must be received:

Protocol & Security Establishment, Reserve Bank of India, Mumbai Regional Office, First Floor, Main Building, SBS Road, Fort, Mumbai- 400001 by 05:00 PM on or before 22/02/2021.

8. The duly filled in tender documents shall be uploaded on MSTC site. (Date of Starting of online submission of e-tender from 26/02/2021 at 3:00 PM and Date of closing of online submission of e-tender is 18/03/2021 up to 5:00 PM)

9. Part I of the tenders will be opened on-line at 2.30 PM on 19/03/2021 in the presence of the authorised representative of the Tenderers who choose to be present. Part-II (Price bid) of the eligible Tenderers shall be opened on a subsequent date which will be intimated to the Tenderers in advance.

10. RBI is not bound to accept the lowest tender and reserves the right to accept either in full or in part any tender. The Bank also reserves the right to reject any or all the tenders without assigning any reason there for.

Regional Director

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Reserve Bank of India – Tenders

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Corrigendum

The Pre-bid meeting for the captioned tender was held on February 16, 2021 at 3:00 PM at RBI Chandigarh. The meeting was chaired by Shri Vinod Kumar, General Manager and attended by following officials from IT Cell and prospective bidders.

a) The following Bank’s officials and representative of prospective bidder were present during the pre-bid meeting:

Sr No. Name and Designation of RBI Officials
1 Shri Vinod Kumar, General Manager
2 Shri Mahesh Kumar, Assistant General Manager
3 Shri Robin, Assistant Manager

b) Prospective Bidders present during the pre-bid meeting:

Sr No Prospective Bidders Representative Name
1 M/s Aforeserve.com Ltd., Shri Rajeev Shori
2 M/s Bharti IT Services Shri Satbir Singh
3 M/s LRS Services Pvt. Ltd. Shri Ashwani
4 M/s Ensure Services Shri Deepak
5 M/s Karvy Innotech Shri Puneet Sharma
6 M/s Sysnet Global Shri Dilaver
7 M/s Rapidtech IT Services Pvt. Ltd. Shri Sanjay Dhanotia

2. Shri Vinod Kumar, General Manager welcomed all participants (Annex I) and requested the participants to raise the queries, if any. A brief introduction of the tender was also given to the participants. The queries raised by the representatives of prospective bidders were replied by Shri Vinod Kumar, General Manager and Shri Mahesh Kumar, AGM.

3. The queries raised by the prospective bidders during the meeting along with our clarifications and comments are given below.

Queries and Clarifications/Comments
Sr. No Query Clarification/ Comments
1 Whether company is required to have Registered Office in Chandigarh? It was clarified that Registered Office may be anywhere in India. However, the company should have a full-fledged service centre / office in Tricity – Chandigarh, Mohali and Panchkula as stipulated at para 6 of the Section II (Eligibility Criteria)
2 As per extant guidelines of Govt of India, the Performance Bank Guarantee has been capped at 3% of Contract Amount? It was decided to continue with 10% of contract value for PBG as stipulated at para 5 of Section IV (Submission of Bids).

(The clarification was given based on the Legal Cells opinion obtained by Estate Department wherein it was clarified that the provisions of General Financial Rules (GFR) are not applicable to Reserve Bank of India).

3. Whether MSEs are exempted from submission of EMD? It was clarified that the MSEs are exempted from submission of EMD only in cases where the estimated cost of procurement (Goods, Services or Work Contracts) is upto Rs. 10 Lakh (including all taxes, duties etc.). In the extant case the estimated cost of the tender is more than Rs. 10 lakh and therefore submission of EMD is compulsory.
4 Can a company submit details of qualified engineers available at locations other than Chandigarh? It was clarified that the company may submit details of qualified engineers from other locations also. However, they must be resident in Chandigarh – Tricity on award of the Tender.
5 Whether RBI will pay additional charges for the engineers deputed on holidays? The minimum wages have been calculated considering 26 days in a month as per prevalent practice. Normally, RBI remains closed on holidays/Sundays and Non-working Saturdays. The RE shall be compensated by the company suitably with compensatory offs if their deployment is done on holidays and ensure that total number of working days does not go beyond 26 days in a month.

Therefore, services shall be required to be provided on holidays/Nonworking Saturdays/ Sundays whenever required at no additional cost as mentioned at para 16. 11 of Section I (Scope and Important Terms & Conditions).

6 Whether the minimum wages prescribed will be revised as per the Govt of India notifications? Such provision has been duly prescribed in the Tender document itself. The revision in wages is binding on both the parties. In case the minimum wages are reduced, the wages will be paid by RBI on reduced rates and vice-a-versa
7 The physical damage of IT Assets shall not be the responsibility of vendor. It was clarified that the physical damage due to normal wear and tear has been covered under Comprehensive AMC. However, in cases where the physical damage is due to mishandling by RBI’s user, the actual cost of the component may be paid to the company and no service charges for such repairs will be paid. For the purpose, the physical damage has be justified before undertaking the repairs and in the presence of user.
8 Whether Original Equipment Manufacturer (OEM) certificate is mandatory for the vendor? The vendor is required to give L1 Support for assets under warranty and therefore, OEM Certificate is required.
9 Whether Client Certificate should be as per the format specified in the tender document? Yes. The format has been prescribed to keep uniformity and avoid any ambiguity in the Client Certificate.
10 Whether private companies would be considered under reputed concerns? Yes. Only reputed private companies would be considered under reputed concerns and a copy of TDS certificate need to be submitted for establishing that services have been provided to the private reputed company.

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Reserve Bank of India – Tenders

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Minutes of Pre-bid Meeting

Tender No. : RBI/CHANDIGARH/DIT/14/20-21/ET/546

Existing Clause Amended Clause
Section IV – Submission of Bids

5. Vendor shall deposit an Earnest Money Deposit of Rs. 30,000/- by NEFT in Bank’s A/c No. Beneficiary Ac No: 186003001, IFSC — RBIS0CGPA01 (5th and 10th digit being zero) on or before 16:00 Hrs of March 05, 2021 (Kindly Mention UTR transaction detail as given in Annexure IX) which will be refunded in the event of (i) Completion of financial/commercial bid evaluation for vendors other than L1 or (ii) Commencement of AMC and submission of 10% Performance Bank Guarantee in case of L1 vendor. Interest will not be paid on the EMD. Bids submitted without EMD are liable to be rejected. However, all the Micro and Small Enterprises (as defined in the Micro, Small and Medium Enterprises Development Act 2006 are exempted from depositing EMD amount. The eligible firms claiming exemption under Micro and Small Enterprises need to submit Certificate of Registration under Ministry of Micro, Small and Medium Enterprises, Govt of India.

Section IV – Submission of Bids

5. Vendor shall deposit an Earnest Money Deposit of Rs. 30,000/- by NEFT in Bank’s A/c No. Beneficiary Ac No: 186003001, IFSC — RBIS0CGPA01 (5th and 10th digit being zero) on or before 16:00 Hrs of March 05, 2021 (Kindly Mention UTR transaction detail as given in Annexure IX) which will be refunded in the event of (i) Completion of financial/commercial bid evaluation for vendors other than L1 or (ii) Commencement of AMC and submission of 10% Performance Bank Guarantee in case of L1 vendor. Interest will not be paid on the EMD. Bids submitted without EMD are liable to be rejected. Registered Micro and Small Enterprises (as defined in the Micro, Small and Medium Enterprises Development Act 2006) are also required to deposit the EMD amount.

Regional Director

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70 bps decline in price of 10-year G-Sec

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Price of the benchmark 10-year Government Security (G-Sec) declined by about 70 basis points, with its yield rising about 10 basis points, as two of the four G-Secs devolved on primary dealers (PDs) at the auction held on Thursday.

The central bank devolved about 97 per cent of the notified amount of ₹11,000 crore at the auction of the 2025 G-Sec (coupon rate: 5.15 per cent).

It also devolved about 99 per cent of the notified amount of ₹11,000 crore at the auction of the 2030 G-Sec (coupon rate: 5.85 per cent).

PDs’ bid to underwrite various amounts in G-Sec auctions at different commission rates. Market players say the RBI agreed to pay a relatively higher commission for PDs at Thursday’s auction, and the devolvement of the two aforementioned G-Secs on them should be seen in this context.

In the case of auction of the 2022 G-Sec (3.96 per cent), the RBI accepted a greenshoe amount of ₹145.052 crore over and above the notified amount of ₹2,000 crore.

In the case of auction of the 2061 G-Sec (new issuance), the RBI accepted partial amount of ₹3,501.335 crore against the notified amount of ₹7,000 crore.

“Devolvement on PDs and fatigue in the market (about over supply of G-Secs) are the main reasons why yields went up today,” said Marzban Irani, CIO-Fixed Income, LIC Mutual Fund.

Irani observed that yields may nudge up next week as PDs will start selling the G-Secs that devolved on them. The Bond market is closed on Friday on account of Chhatrapati Shivaji Maharaj Jayanti.

In the secondary market, price of the 10-year benchmark (2030/ 5.85 per cent coupon) G-Sec fell 73 paise to ₹97.94 over the previous close, with its yield going up about 10 basis points to 6.1318 per cent.

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‘REs should incorporate secure, safe usage guidelines for digital payments’

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The Reserve Bank of India (RBI) wants regulated entities (REs) to make it mandatory for the consumer to go through secure usage guidelines vis-a-vis digital payment applications.

REs (all Scheduled Commercial Banks,excluding Regional Rural Banks/ Small Finance Banks/Payments Banks/ Credit Card issuing non-banking finance companies) should incorporate secure, safe and responsible usage guidelines and training materials for end users within the digital payment applications, the central bank said.

The regulated entities should also make it mandatory (that is not providing any option to circumvent/ avoid the material) for the consumer to go through secure usage guidelines (even in the consumer’s preferred language), per the RBI’s ‘Master Direction on Digital Payment Security Controls’.

The aforementioned step needs to be taken while obtaining and recording confirmation during the on-boarding procedure in the first instance and first use after each update of the digital payment application or after major updates to secure and safe usage guidelines.

Consumer grievances

The RBI asked REs to mention/ incorporate a section on the digital payment application clearly specifying the process and procedure (with forms/ contact information) to lodge consumer grievances. A mechanism to keep this information periodically updated should also be put in place. The reporting facility on the application should provide an option for registering a grievance.

The RBI wants customer dispute handling, reporting and resolution procedures, including the expected timelines for the RE’s response, to be clearly defined.

REs have to ensure that their customers are provided information about the risks, benefits and liabilities of using digital payment products and its related services before they subscribe to them.

“Customers shall also be informed clearly and precisely on their rights, obligations and responsibilities on matters relating to digital payments, and, any problems that may arise from its service unavailability, processing errors and security breaches.

“The terms and conditions, including customer privacy and security policy applying to digital payment products and services, shall be readily available to customers within the product,” according to the Master Directions

The RBI underscored that all digital channels are to be offered on express willingness of customers and shall not be bundled without their knowledge.

Fraudulent transactions

REs are required to provide a mechanism on their mobile and internet banking application for their customers to, with necessary authentication, identify/ mark a transaction as fraudulent for seamless and immediate notification to his RE.

On such notification by the customer, the REs may endeavour to build the capability for seamless/ instant reporting of fraudulent transactions to the corresponding beneficiary/ counterparty’s RE; vice-versa have mechanism to receive such fraudulent transactions reported from other REs.

The objective of this mechanism is to accelerate early detection and enable the banking/ payment system to trace the transaction trail and mitigate the loss to the defrauded customer at the earliest possible time.

RBI said the alerts and OTPs received by the customer for online transactions shall identify the merchant name, wherever applicable, rather than the payment aggregator through which the transaction was effected.

Per the Directions, REs should set down the maximum number of failed log-in or authentication attempts, after which access to the digital payment product/ service is blocked.

They should have a secure procedure in place to re-activate the access to blocked product/ service. The customer shall be notified for failed log-in or authentication attempts.

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Reserve Bank of India – Press Releases

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Reserve Bank of India announces the auction of Government of India Treasury Bills as per the following details:

Sr. No Treasury Bill Notified Amount
(in ₹ crore)
Auction Date Settlement date
1 91 Days 4,000 February 24, 2021
(Wednesday)
February 25, 2021
(Thursday)
2 182 Days 7,000
3 364 Days 8,000
  Total 19,000    

The sale will be subject to the terms and conditions specified in the General Notification F.No.4(2)-W&M/2018 dated March 27, 2018 along with the Amendment Notification No.F.4(2)-W&M/2018 dated April 05, 2018, issued by Government of India, as amended from time to time. State Governments, eligible Provident Funds in India, designated Foreign Central Banks and any person or institution specified by the Bank in this regard, can participate on non-competitive basis, the allocation for which will be outside the notified amount. Individuals can also participate on non-competitive basis as retail investors. For retail investors, the allocation will be restricted to a maximum of 5 percent of the notified amount.

The auction will be Price based using multiple price method. Bids for the auction should be submitted in electronic format on the Reserve Bank of India’s Core Banking Solution (E-Kuber) system on Wednesday, February 24, 2021, during the below given timings:

Category Timing
Competitive bids 10:30 am – 11:30 am
Non-Competitive bids 10:30 am – 11:00 am

Results will be announced on the day of the auction.

Payment by successful bidders to be made on Thursday, February 25, 2021.

Only in the event of system failure, physical bids would be accepted. Such physical bids should be submitted to the Public Debt Office (email; Phone no: 022-22632527, 022-22701299) in the prescribed form obtainable from RBI website (https://www.rbi.org.in/Scripts/BS_ViewForms.aspx) before the auction timing ends. In case of technical difficulties, Core Banking Operations Team should be contacted (email; Phone no: 022-27595666, 022-27595415, 022-27523516). For other auction related difficulties, IDMD auction team can be contacted (email; Phone no: 022-22702431, 022-22705125).

Rupambara
Director   

Press Release: 2020-2021/1125

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Reserve Bank of India – Notifications

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April 14, 2015





Dear All




Welcome to the refurbished site of the Reserve Bank of India.





The two most important features of the site are: One, in addition to the default site, the refurbished site also has all the information bifurcated functionwise; two, a much improved search – well, at least we think so but you be the judge.





With this makeover, we also take a small step into social media. We will now use Twitter (albeit one way) to send out alerts on the announcements we make and YouTube to place in public domain our press conferences, interviews of our top management, events, such as, town halls and of course, some films aimed at consumer literacy.




The site can be accessed through most browsers and devices; it also meets accessibility standards.



Please save the url of the refurbished site in your favourites as we will give up the existing site shortly and register or re-register yourselves for receiving RSS feeds for uninterrupted alerts from the Reserve Bank.



Do feel free to give us your feedback by clicking on the feedback button on the right hand corner of the refurbished site.



Thank you for your continued support.




Department of Communication

Reserve Bank of India


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