Recurring card payments to be hit from next month, BFSI News, ET BFSI

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Some cardholders might see standing instructions for payment on their credit card fail from next month. These could be for subscriptions with online content platforms, edtech companies or standing instructions for online advertisement payments. Some of these merchants are yet to comply with RBI’s new requirement of additional factor authentication (OTP) for recurring payments through cards though the deadline is less than a week away.

According to sources, around 75% of the banks have put in place the technology to meet RBI’s directive. However, there are some banks and merchants who are still in wait-and-watch mode. Banks are writing to customers, warning that some transactions may fail: “Effective October 1, 2021, the bank will not approve any standing instruction (e-mandate on cards for recurring transactions) given at merchant website/app on HDFC Bank credit/debit card, unless it is as per RBI-compliant process.” The bank has recommended that customers use its bill-pay option for utilities or pay on the biller’s website using OTP.

According to Razorpay, which processes close to a third of all recurring payment transactions, a dozen banks have already put in place the new setup where even for repeat payments the bank will alert the customer a day in advance and also provide them with a link to discontinue the mandate. “In the short term, there may be some disruption but, in the long term, this move by the RBI can take growth in recurring payment mandates off the charts,” said Razorpay chief technology officer and co-founder Shashank Kumar.

Kumar says the RBI directive addresses two key issues. Earlier, discontinuing a standing instruction to a merchant could be extremely cumbersome with some asking for a letter to be sent by post asking to discontinue the subscription. Second, debit cards were a grey area and recurring payments were done largely in credit cards. Incidentally, even after October 1, international mandates will continue as neither banks nor the RBI has jurisdiction over international billers.

“There are 900 million debit cards in India and their inclusion could increase the market multifold,” said Kumar. According to Kumar, by empowering customers to stop the payments at any time, the RBI has increased the confidence level. This could also make online education or entertainment more affordable as the availability of this facility will encourage providers to have a monthly debit model rather than recover annual fees.

Besides requiring banks to alert customers, the RBI has capped automatic debits at Rs 5,000 per month. This would mean that billers, like insurance companies, with large instalments, would need to increase the frequency to enable auto-debit. In the case of utilities, many online payers use their bank’s bill payment platform for standing instructions and will have no impact.



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Recurring card payments to be hit from next month, BFSI News, ET BFSI

[ad_1]

Read More/Less


Some cardholders might see standing instructions for payment on their credit card fail from next month. These could be for subscriptions with online content platforms, edtech companies or standing instructions for online advertisement payments. Some of these merchants are yet to comply with RBI’s new requirement of additional factor authentication (OTP) for recurring payments through cards though the deadline is less than a week away.

According to sources, around 75% of the banks have put in place the technology to meet RBI’s directive. However, there are some banks and merchants who are still in wait-and-watch mode. Banks are writing to customers, warning that some transactions may fail: “Effective October 1, 2021, the bank will not approve any standing instruction (e-mandate on cards for recurring transactions) given at merchant website/app on HDFC Bank credit/debit card, unless it is as per RBI-compliant process.” The bank has recommended that customers use its bill-pay option for utilities or pay on the biller’s website using OTP.

According to Razorpay, which processes close to a third of all recurring payment transactions, a dozen banks have already put in place the new setup where even for repeat payments the bank will alert the customer a day in advance and also provide them with a link to discontinue the mandate. “In the short term, there may be some disruption but, in the long term, this move by the RBI can take growth in recurring payment mandates off the charts,” said Razorpay chief technology officer and co-founder Shashank Kumar.

Kumar says the RBI directive addresses two key issues. Earlier, discontinuing a standing instruction to a merchant could be extremely cumbersome with some asking for a letter to be sent by post asking to discontinue the subscription. Second, debit cards were a grey area and recurring payments were done largely in credit cards. Incidentally, even after October 1, international mandates will continue as neither banks nor the RBI has jurisdiction over international billers.

“There are 900 million debit cards in India and their inclusion could increase the market multifold,” said Kumar. According to Kumar, by empowering customers to stop the payments at any time, the RBI has increased the confidence level. This could also make online education or entertainment more affordable as the availability of this facility will encourage providers to have a monthly debit model rather than recover annual fees.

Besides requiring banks to alert customers, the RBI has capped automatic debits at Rs 5,000 per month. This would mean that billers, like insurance companies, with large instalments, would need to increase the frequency to enable auto-debit. In the case of utilities, many online payers use their bank’s bill payment platform for standing instructions and will have no impact.



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India needs 4-5 more large banks of SBI’s size: Finance minister Nirmala Sitharaman

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The minister asked the IBA to conduct a digitised mapping of bank branches in each district of the country. (File)

Finance minister Nirmala Sitharaman said on Sunday India requires at least 4-5 more large banks like State Bank of India (SBI) to support the growing credit appetite of a fast-recuperating economy in the post-Covid world.

Addressing the 74th annual general meeting of the Indian Banks’ Association (IBA) in Mumbai, the minister said the economy is on a reset mode after the devastation caused by the pandemic. Banks, being the backbone of the financial system, would have to continue to play a critical role in supporting the economy’s resurgence, the minister said. Non-food credit growth remained far from satisfaction and stood at 6.2% in July 2021, against 6.4% a year earlier.

Already, the wide-scale consolidation exercise in the public-sector banking space in recent years has created some large lenders with strong balance-sheet to lend to big projects. Thanks to the amalgamation exercise, the number of state-run banks has come down from 27 in 2017 to 12 now.

She also asked lenders to firm up models to better focus on exporters.

“Be nimble, agile, adaptive, it is a must for attaining $2-trillion export (both goods and services) target for 2030,” she told bankers.

As for funding infrastructure projects, the minister said the proposed development financial institution is coming up soon.

Banking activities need to be scaled up substantially to ensure all business centres in the country are covered with physical or digital banking presence.

In the post-pandemic world, banks need to change the way they undertake their businesses. Since digitisation has changed the way of doing businesses, banks will have to innovate and keep pace with evolving technology, she said.

The minister asked the IBA to conduct a digitised mapping of bank branches in each district of the country. This would help identify the areas that need greater banking presence.

Sitharaman said: “Not necessary to have physical banking presence everywhere. The country’s optic fibre network has covered two-third of about 7.5 lakh panchayats. This could be used to deliver banking services in unconnected areas as well.”

“If we look at post-Covid scenario, India’s banking contour will have to be very unique to India, where there has been an extremely successful adoption of digitization. While banks in many countries could not reach out to their clients during the pandemic, the level of digitization of Indian banks helped us to transfer money to small, medium and big account holders through DBT and digital mechanisms,” she said.

The minister appreciated the efforts of the public-sector banks in implementing the amalgamation exercise even during the pandemic period and completing it without causing any inconvenience to customers.

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Infrastructure NBFCs: On stable footing amidst a crisis

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Summing up, the future of NBFC-IFCs is promising despite concerns.

By Manushree Saggar & Deep Singh

Infrastructure finance non-bank companies (NBFC-IFCs) have remained largely resilient to the Covid-19 crisis. While growth of NBFC-IFCs moderated over the last two years, the asset quality indicators have improved and, with a higher provision coverage (64% as of March 31, 2021, the strongest level since March 2016), their solvency too has improved. Moderate growth and healthy internal accruals have led to a decline in leverage, giving the entities further headroom for growth in the medium term. Improved systemic liquidity and consequent softening of cost of borrowings has also supported the earnings profile. Thus, the outlook for the sector is ‘Stable’ despite a challenging operating environment.

With infra credit penetration to GDP estimated at 10.9% as of March 31, 2021 compared to 12.4% in 2015 and 10-year average of ~11.4%, the growth potential is encouraging. This growth will be well supported by the government of India’s investment target of Rs 111 lakh crore under the National Infrastructure Pipeline (NIP) till 2025. A stronger NBFC-IFC balance sheet therefore will enable them to be a partner in this evolving growth story. At the same time, timely resolution of existing stressed assets would be critical for sustained improvement in the credit profile of these entities.

As for recent trends for NBFC-IFCs, their portfolio growth was flat in Q1FY2022, after improving in H2FY2021. In FY2021, while IFCs reported healthy credit growth of 16%, banks reported just 4% growth; the former were also helped by the Centre’s liquidity package for discoms, besides continued growth in IRFCs assets under management. Consequently, IFCs’ share in total infrastructure credit increased to 54% as of March 31, 2021 (from 39% five years ago) vis-a vis banks’ share of 46%.

Going forward, as resolution/recoveries gather pace, the improvement in asset quality indicators is expected to continue. The reported stage 3% for these entities declined to 4.1% as of March 31, 2021 (peak level of 7.3% on March 31, 2018) and remained stable at the end of Q1FY22. However, stage 2%, which is driven by state sector customers, was volatile and at elevated levels even as incremental slippages were controlled. As of March 31, 2021, the proportion of IFC portfolio restructuring was less than 1%; and the impact of the second wave has been negligible. This, coupled with further resolution of pending stressed assets in the near term, could lead to a further improvement in IFCs’ asset quality indicators.

In terms of portfolio vulnerability, solar and wind projects backed by relatively weaker credit promoter group and higher exposure to state discoms with extended receivable cycles, remain a monitorable. Also, NBFC-IFCs continue to face high concentration risks, thereby making them prone to lumpy slippages.

The ALM profile of IFCs, which was characterised by sizeable cumulative negative mismatches in the up to one-year buckets, improved in recent quarters, with long-term funds replacing short-term borrowings, supported by favourable systemic rates and higher on-balance sheet liquidity. However, the trend may not continue over the longer term. Hence, the liquidity profile of these entities is expected to remain dependent on their refinancing ability. Significantly, most IFCs maintain adequate sanctioned but undrawn bank lines to plug the ALM mismatches and enjoy healthy financial flexibility given their strong parentage.

With favourable borrowing cost trajectory and steady decline in non-performing loans, Public-IFCs achieved better RoA of 1.8% in FY2021 (six-year average 1.7%); however, the profitability of Private-IFCs remains considerably lower with a sub-par RoA of 1.19% (five-year average 1.21%).

Summing up, the future of NBFC-IFCs is promising despite concerns.

Manushree Saggar is Vice President & Sector Head and Deep Singh is Vice President, ICRA

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Is it still too early to judge the success of IBC?

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There is still a debate on whether the IBC has been a success. The view here is that it may be still too early to judge, but credit should be given to the Insolvency and Bankruptcy Board of India (IBBI) for having this system in place. And, more importantly, we need to have this structure, which could be fine-tuned, if required.

The path has not been smooth for sure as defaulters do not want to give up on their assets and believe that it is okay to not service loans. The RBI had to fight a battle here (the famous February 12, 2018 notification) with the government, and the courts had ruled that this could not be driven by the central bank.

Onus on banks

The RBI had to retreat and dilute its circular, and finally put the onus on banks to ensure that defaulters are taken to the IBC. Therefore, the modified rules now increase the provisions that must be made by banks in the absence of a resolution plan not being implemented in a timely manner. Recovery through the IBC has been higher in FY20, according to the RBI, at 46 per cent, compared with SARFAESI, DRTs or Lok Adalat.

This number came down in FY21 and, as of June 2021, was at 36 per cent, which was again expected, given that the government had provided relief for six months for companies, which was extended in September 2020 by another three months. The IBC was to have a benchmark of 180 days, with another extension of 90 days, to resolve the cases before insolvency proceedings were invoked. It is again not surprising that it has been pointed out that over 75 per cent of the ongoing cases are over 270 days, especially due to the pandemic, and the various measures taken for restructuring assets as well as moratorium provided last year.

The metric which can be used to measure the success of insolvency resolution is the recovery rate. In the past it was in the region of 20 per cent, which means that 40 per cent-plus according to the IBC is good. True, when the dirty dozen was sifted to begin with, the recovery rates were impressive at 70 per cent-plus, but this is exactly where the conundrum lies. As proceedings get delayed, the realisation will fall, especially if the plants are not operational to the full extent as the value comes down under such conditions.

Global recession

Further, markets have changed significantly due to the global recession last year, and the pandemic has altered the way of doing business. Again, a change in ideology, especially towards ESG, means that conventional power-generating companies are no longer attractive. The same holds for industries that contribute to a rise in emissions. This means that progressively buyers will get scarce leading to bigger haircuts. This will come in the way of further resolution of NPAs.

‘Bad bank’

The National Asset Reconstruction Company is now being formed and will soon be operational as a bad bank. The idea is not new as the asset reconstruction companies that were in operation were not able to do complete justice to the task, which led to the IBC. Now, with the NARC coming up, there will be diversion of proposals potentially from the IBC to NARC.

The issue is in the realm of game theory. All sellers of bad assets want the best realisation, while the buyer wants to pay the lowest amount. This leads to the bargaining game, which, so far, has been in favour of the buyer.

The IBC tries to change the dynamics by forcing such assets to be put on the table and, more importantly, keeping it time-bound. NARC being owned by the public sector should work as PSBs were always scared of selling assets to the asset reconstruction companies as audit at a later date could jeopardise their stance.

Owners of assets will always drag their feet and look for legal recourse, which was the case earlier. The point made by the defaulting companies is straight forward. If all NPAs are going to be auctioned after 270 days, then the incentive to invest will come down as will risk-taking ability. The fear of failure will come in the way of setting up new enterprises. Therefore, the banking system must be tolerant, especially when the failure of business is due to the economic environment and is not a ‘willful action’. The argument is strong, but given that banks deal with deposit holders’ money, there is a moral dilemma.

When the IBC came up with numbers like 180 days with an extension of 90 days, it was done after careful deliberation. Now, it is 330 days. In 2015, the World Bank Doing Business Indicators highlighted that it took 4.3 years for resolution of insolvency with a recovery of 25.7 per cent. For China, it was 1.7 years with recovery of 36 per cent.

Therefore, the progress made has been more than satisfactory over the years. All such processes, which involve legal issues as well as sentiment tend to run into the law of diminishing returns wherein once the low hanging fruits are plucked, it gets progressively difficult as one climbs up.

The IBBI has reported that of the 4,541 CIRPs admitted since June 2016, around 63 per cent have been closed, which is quite impressive, given the number that is involved. This is notwithstanding the various hiccups that have been encountered starting with the availability of professionals to companies seeking recourse to courts to protect their assets. The recovery rates could come down further with time, which can moderate to around 30-33 per cent. But having the IBC is essential to hold out a credible threat to companies.

Bond market

Also, as there is serious talk of growing the corporate bond market, the success of a resolution system is important. When there are NPAs the problem is for bankers who must make provisions and chase the borrowers.

However, when it comes to the bond market, there is no system of recourse except the legal system, and an individual bond holder will not know what to do in case of a default. Therefore, the country has to work hard to ensure that the resolution processes get stronger, including all institutions such as IBBI (IBC), DRT, ARCs, as the future growth of the economy has to come from the bond market, which cannot get out of the shell of being only a platform for AAA and AA-rated companies as 80 per cent of the corporates do not have such ratings.

(The writer is Chief Economist, CARE Ratings, and author of Hits & Misses: The Indian Banking Story. Views are personal)

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India needs 4-5 SBI-size banks to meet growing needs of economy: Sitharaman

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India needs at least four or five different State Bank of India (SBI) size banks to meet the growing needs of the economy, said Finance Minister Nirmala Sitharaman. She also urged Indian Banks’ Association (IBA) to develop a digitised district-wise map of bank branches so that locations with no banking presence are identified to ensure that they either have a physical or digital footprint.

“One of the driving forces for the amalgamation (of banks) was that we need to scale up banking to meet the new changing and growing requirements of the economy. But that was thought of even before the pandemic. Now all the more reason why we would need four or five SBIs in the country,” Sitharaman said at the 74th AGM of the Indian Banks’ Association.

SBI is India’s largest bank with total deposits of ₹37.20 lakh crore and gross advances of ₹25.23 lakh crore as at June-end 2021.

“Amalgamation is a very important exercise because the way in which the economy is shifting to a different plane altogether, the way in which the economy, together with the industry, is also looking at various ways of adapting to a post-pandemic era, there are ever so many challenges. And, in fact, even before the pandemic, one of the driving forces for the amalgamation was that India needs a lot more banks, a lot more big banks,” she said.

Financial inclusion

On the need to expand banking to achieve financial inclusion, Sitharaman said, “Even today, there are very many districts in which even big panchayats don’t have a physical bank. I am not saying that everywhere you need to have physical, brick-and-mortar banks. Digitisation has saved a lot of cost for you even without compromising on the service you provide. But even then there are such parts of this country which cannot but have at least one brick and mortar [bank],” Sitharaman said.

The minister observed that almost two-thirds of the panchayats have already been given optical fibre connections under the government’s optical fibre connectivity programme.

However, there are heavy economic activity dominant areas in which not even one bank prevails. The minister asked the bankers to closely look at the centres of economic activities, even if they are completely in rural areas.

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New auto-debit rules: Banks, merchants working on a common platform

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Banks are working on a common industry-wide platform to comply with the Reserve Bank of India’s norms on auto-debit which will come into effect from October 1.

While banks including Kotak Mahindra, ICICI, HDFC and Axis are individually putting in place mechanisms to meet the deadline, they are working with merchants to make the new platform live for customers at the earliest.

In a communication to customers, HDFC Bank said until the platform goes live, customers can pay directly at the merchant website or app, use net banking to register with BillPay, or set auto-pay (Standing Instructions) on debit and credit cards via BillPay.

BillDesk and Razorpay are the two companies working with banks to meet the auto-debit norms.

A Kotak Mahindra group spokesperson said, “To ensure a smooth transition, the merchant and merchant aggregators’ ecosystem also needs to be in a state of readiness. The bank is closely working with merchant/merchant aggregators to ensure minimal disruption for customers.” Similarly, in a communication to customers, ICICI Bank has also updated them on standing instructions on credit and debit card, adding that there will be Mandatory Additional Factor Authentication for a bill amount higher than ₹5,000 or if the bill amount is greater than the deductible limit set.

Authentication factor

The Reserve Bank of India had, in March, extended the deadline for banks to comply with norms for processing recurring online transactions by six months to September 30.

With an objective to making online transactions secure, the RBI has introduced an additional factor authentication for cards, wallets, prepaid instruments and UPI during registration and first transaction (with relaxation for subsequent transactions up to a limit of ₹5,000), as well as pre-transaction notification and facility to withdraw the mandate.

However, many banks had failed to comply by the earlier deadline of March-end following which the RBI had decided to extend the deadline to prevent any inconvenience to the customers.

UPI-enabled mandates

Meanwhile, the UPI AutoPay option has been gaining popularity among customers who are grappling with the change as well.

Kotak Mahindra Bank said it is also already live on UPI-based mandates and the initial user adoption is encouraging.

“We expect a surge in card and UPI-based mandates as more merchants start offering and more consumers start setting up e-mandates,” it said.

Earlier this month, PhonePe said it has registered over 10 lakh UPI-enabled AutoPay mandates since the feature was launched in June this year.

“UPI AutoPay has been enabled on PhonePe for varied use cases such as mutual funds SIPs, Wallet Auto top-ups and for OTT subscription renewals,” it had said.

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G-secs react to the beginning of Fed taper

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Three things happened last week that made happy bond traders trim their long positions, at least, to a certain extent ahead of the second half borrowing calendar set to be released this week.

US treasury yields shot up after the Federal Reserve stated it could cut back on its bond purchases beginning November and conclude the process by the middle of 2022. The 10-year treasury yield climbed to 1.45 per cent on Friday from 1.37 per cent, the week before. The proximity of the taper process and the expectation of US Fed Funds rate to be increased by the end of 2022, brought forth risk-off trades in bond markets. The G-sec yields too rose from 6.14 to 6.19 per cent after the FOMC meeting. As one bond trader described, “When the US sneezes, the rest of the world catches a cold.”

And as if that wasn’t enough, crude prices continued to rise for the third straight week and hit close to three-year highs over global output disruptions, tightening inventories and persisting demand.

Key events back home

Higher crude prices tend to negatively impact bond prices due to the impact they have on fuel inflation and monetary policy decisions. On the domestic front, the Reserve Bank of India did come out with the much awaited G-SAP auction. The Central bank announced a simultaneous purchase and sale of securities which means the net liquidity injection into the market was nil. The Central bank conducted purchases of long tenor bonds maturing in 2028, 2031, and 2035, cumulatively amounting to ₹15,000 crore while selling short-tenor bonds maturing in 2022, also amounting to ₹15,000 crore. Next week too, the RBI will be conducting a similar operation of simultaneous purchase and sale of long and short tenor bonds, respectively. Bond market participants say that although it was a minor dampener, they have come to terms with the fact that the RBI may not be too comfortable with the high amount of liquidity prevailing in the market.

The benchmark yield hit 6.19 per cent last week having risen from the lows of 6.12 per cent seen the week before.

Going forward, the second half borrowing calendar and the monetary policy outcome in early October will be key events. In case the second half borrowing figure comes below ₹5-lakh crore, the benchmark yield could retest the 6.1 per cent level. However, if the borrowing figure is higher than ₹5.5-lakh crore, the 10-year yield could breach the 6.23 per cent level, traders say.

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As China bans cryptocurrencies, Indian exchanges ‘feel the heat’

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China’s blanket ban on crypto mining and transactions resulted in a 9.26 per cent fall in the global cryptocurrency market capitalisation on Sunday and a 29.8 per cent decrease in trading volume. Indian crypto trading ecosystem, too, witnessed a slowdown in trading volume by about 30 per cent.

For example, CoinSwitch Kuber saw its total crypto transactions over the weekend plunge by nearly 30 per cent, while there was a 50 per cent decrease in the volume of transactions compared to the average monthly trade volume.

‘Had more buying orders’

Sharan Nair, CBO, CoinSwitch Kuber, sees this as a short-term trend. “In my experience in the industry over the years, it always bounces back. Many older investors who have been invested in the crypto market for over a year were looking for better deals on cryptos as the prices dived during the weekend. A few of the newer ones who have recently joined, say about four to five months back, were panicking a bit and were trying to sell, but overall we still had more buying orders,” he told BusinessLine.

“As the price of Bitcoin and Ethereum dropped by around 7-10 per cent, the prices of other smaller cryptocurrencies fell by 20 per cent or more. Many utilised the opportunity to buy more Bitcoins, while others bought alternative cryptocurrencies at much lower prices, Gaurav Dahake, founder and CEO, Bitbns, told BusinessLine.

“Cryptocurrencies such as Solana and Terra Luna found more buyers. This was a short-term reaction, the prices have already started going up,” he added.

As of Sunday evening, Bitcoin still continued to trade in red, reaching $43,316.17 against $45,059.20 on Friday when the announcement came out.

Total market cap

Around the same time, total market capitalisation recovered slightly to reach $1.942 trillion and the volumes touched 200.128 billion, though still away from Friday’s market cap of $2.03 trillion and volume of $240.099 billion, according to numbers on TradingView.

Kapil Rathi, Co-Founder and Chief Executive Officer at Cross Tower, said: “The tether stablecoin, USDT, is trading below its market price, indicating an outflow from China. Normally, USDT trades at a 1.5 per cent negative premium to its equivalent value in the Chinese Yuan.

“In last 24 hours, we have seen it trading as low as 4.3 per cent below those averages on OTC markets in Asia.”

“Some panic selling will happen, but it is a knee-jerk reaction. It will get corrected to some extent. One must realise this is not the first time something like this has happened,” said Sathvik Vishwanath, co-founder of cryptocurrency exchange Unocoin.

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HDFC to double its rural reach to 2 lakh villages in the next 18-24 months

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Private sector lender HDFC Bank plans to expand its reach to 2 lakh villages over the next 18 to 24 months.

“The bank plans this expansion through a combination of branch network, business correspondents, business facilitators, CSC partners, virtual relationship management and digital outreach platforms,” it said in a statement on Sunday, adding this would increase its rural outreach to about a third of the country’s villages.

HDFC Bank currently offers its products and services to MSMEs in over 550 districts and its rural banking services extend to 1,00,000 villages. It aims to double this to 2,00,000 villages. As a part of this plan, it plans to hire 2,500 more people in the next six months.

“India’s rural and semi-urban markets are under-served in credit extension. They present sustainable long-term growth opportunities for the Indian banking system. Going forward we dream of making ourselves accessible in every pin code,” said Rahul Shukla, Group Head – Commercial and Rural Banking, HDFC Bank.

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