Masayoshi Son, BFSI News, ET BFSI

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BENGALURU: SoftBank is the biggest foreign investor in India’s startup ecosystem, the Japanese conglomerate’s founder and CEO Masayoshi Son said on Friday at the Infinity Forum, a thought leadership forum on fintech..

Son said that he had made a commitment to Prime Minister Narendra Modi that he would invest $5 billion in India, but in the last ten years, Softbank has already invested $14 billion. This year alone it has invested $3 billion.

“We are providers of about 10% of the funding to all unicorns in India,” Son said.

SoftBank’s investments in India include those in Flipkart, Paytm, Swiggy, Zeta, among others. “I believe in the future of India. I believe in the passion of young entrepreneurs in India. I tell the young people in India—let’s make it happen, I will support,” he said.

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Banking tech firm Zeta eyes $300 m in revenue by 2025

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With 25 fintechs and 10 banks onboarded, banking SaaS unicorn Zeta is targeting a revenue of $250-$300 million by 2025 followed by an IPO in 2026, co-founder and CEO Bhavin Turakhia told BusinessLine.

Currently present in Vietnam, the Philippines, Brazil, India, Italy, Spain, UK and the US, Zeta plans to hire and appoint presidents for Europe, UK, Latin America and APAC regions this year. The start-up is expanding its sales and marketing team in North America adding 30-35 people and another 40-50 people across regions this year.

Also read: Zeta joins Unicorn club with latest fund raise of $250 m

“Our revenue run rate was around $10 million in 2019. We are looking to grow by 2X in revenue year-on-year. Based on contracts we signed today, will account to $250-300 million revenue in 2025. We are estimating to hit operational profitability in early 2023. And go for an IPO in 2026,” Turakhia said over a Zoom meeting.

‘Full-stack solution’

Zeta differentiates itself to traditional legacy IT companies selling banking software by creating a full-stack solution, Turakhia added.

Zeta’s offerings in the banking space include services like credit card processing, debit card processing, prepaid accounts, loans, core banking solutions, front-end mobile apps, value added services. It has HDFC Bank, Kotak Mahindra Bank, Yes Bank, Axis Bank, and IndusInd Bank as clients in India and has network deals with Visa and Mastercard.

Sudden growth

Founded in 2015, it wasn’t until the pandemic hit in 2020 that the company saw a sudden jump in its client onboarding and a 78 per cent increase in its team size from 450 to 750 at present.

Out of the 25 fintechs and 10 banks it is servicing currently, six banks and 21 fintechs were added in 2020 alone. They added four new regions too.

“The pandemic had accelerated the process of sales as we didn’t have to meet every client in person and meetings would happen over Zoom Calls.It accelerated process of catching up and closing deals faster,” Turakhia said.

Also read: Zeta aims to partner with more banks through the API platform

It is not often that the rather self-sufficient serial entrepreneur Turakhia and his brother Divyank reach out to the market to raise funding. They managed to turn heads after raising $250 million from SoftBank Vision Fund 2 at a valuation of $1.45 billion, a massive surge from a $300 million valuation Zeta earned in 2019 post its first external funding round from Sodexo BRS.

The founders still hold a 70 per cent stake in the start-up.

“We started looking for funding in November last year. By April, we had settled with SoftBank. We were building Zeta as a global scale banking technology company. Getting SoftBank onboard made a lot of sense from a strategy, capital and accelerated growth stand point. We can use their network to make meaningful connections. Also, we signed some really large contracts. Banking landscape is seeing disruption right now and we are at the forefront with a full stack modern banking platform that exist in the market. This caused significant jump in valuation in a short time,” Turakhia added.

Next up, in another two quarters, Zeta will be launching a new credit card offering and a buy-now, pay-later product starting from North America.

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HDFC Bank in talks with FinTechs to upgrade credit card biz, BFSI News, ET BFSI

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HDFC Bank Ltd, India’s biggest private sector lender, is looking to replace its legacy credit card system with a modern technology platform, according to a report.

The bank wants to make the processes more efficient and cost-effective and give customers a better experience and more security.

It is in talks with FinTech firms such as Zeta and Sprinklr for the upgrade.

Zeta, a software service provider for Sodexo’s employee benefits and rewards programme, helps banks to launch modern retail and FinTech products.

HDFC Bank, which has been hit by several digital glitches since the past year, has embarked on a scale changing technology adoption and transformation agenda to help drive its ambitious future growth plans.

RBI ban on credit card issue

The RBI had temporarily barred HDFC Bank in December 2020, from launching new digital banking initiatives and issuing new credit cards after taking a serious note of service outages at the lender over the last two years.

The bank was penalised by the RBI for two major outages, one in November 2018, and the other in December 2019.

Taking a stern view of the repeated outages, RBI Governor Shaktikanta Das had said in December that the regulator had some concerns about certain deficiencies and it was necessary that HDFC Bank strengthens its IT system before expanding further.

Technology transformation

Following this, the bank embarked on a scale changing technology adoption and transformation agenda to help drive future growth plans.

Giving details of the Technology Transformation Agenda, Jagdishan said that the bank has invested heavily in the infrastructure to handle any potential load that it might encounter in the next 3 to 5 years.

“We are also in the process of accelerating our cloud strategy to be on the cutting edge leveraging best in class cloud service providers,” he added.

As part of the agenda, he said, the bank has strengthened the process of monitoring the Data Centre (DC) and has shifted key applications to new DC.

“We have strengthened our firewalls further. We have to be scanning the horizon for potential security issues and be ever prepared to face them. We haven”t had any security issues in the past. But this is always an important area of focus and action plans are underway for further robustness,” the letter said.



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