‘We have a lot of experience from the last fiscal’

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Nitin Chugh, MD & CEO, Ujjivan Small Finance Bank

The impact of the second wave of Covid is far widespread than that of the first wave, when there was not much impact in rural areas and not much loss of livelihoods and radical reduction in collection efficiency, observes Ujjivan Small Finance Bank MD & CEO Nitin Chugh. In an interviw with Mithun Dasgupta, Chugh says the bank will have to estimate how much loan restructuring would be needed for microfinance portfolio, going forward. Excerpts:

Ujjivan Small Finance Bank’s net profit for the fourth quarter last fiscal jumped 86.5% year-on-year. However, its total income and net interest income (NII) fell during this quarter. What are the reasons behind these decreases?
There is only one reason. We had recognised the pro forma GNPAs as GNPAs after the Supreme Court vacated the stay (on banks for classifying loans which were standard as on August 31, 2020, as non-performing assets). That led to the reversal of interest income on GNPAs or de-recognising of the income to the extent of around `75 crore. And, that led to reduction in income as well as reduction in net interest margin (NIM).

Going forward, how do you expect the interest income growing?
I think as long as the loan book continues to grow. Last fiscal we grew by 7%, but that was largely because of we started to push the businesses only from the December onwards. We are now confident that since we were able to grow the book by nearly 11% quarter-on-quarter in the fourth quarter, as and when things get normalised, which we are hoping will happen hopefully by the end of the current quarter, then we should go back to rebuilding the businesses and growing. So, the income will, therefore, continue to grow as the book grows.

How much provisions did you set aside towards Covid-related risks?
In Q3, we had taken the accelerated Covid provision of Rs 547 crore making the aggregate provision to Rs 1,029 crore at the balance sheet level. From Rs 1,029 crore, we had written off Rs 74 crore in Q4 which is also the total write-off during the year, that brings down the provisions level to Rs 955 crore. That is what we are holding even now. We have free provisions of Rs 172 crore, and the balance is provided on account level, which makes our provision coverage ratio (PCR) of 60%. We had made provision of Rs 25 crore on interest accrued on proforma GNPA in Q3, which got reversed post the Supreme Court order.

Amid the second wave of Covid, how do you see the asset quality for the bank’s microfinance portfolio in the future?
The bank had made the upfront provisions due to the deterioration of the asset quality that we saw in the last financial year. Obviously, there is continuing stress. A lot of our customers had not even recovered from the first wave. This time around the infections keep spreading in rural areas as much as in the cities. So, the impact is far widespread than ever before. Last time, we did not see much impact in rural areas, we did not see loss of livelihood and radical reduction in collection efficiency. But, it does look like that the second wave will probably get resolved in the next 30-45 days the way the cases are coming down now. The RBI has very timely announced a lot of measures, especially for the small finance banks. So, we have those framework available to us to operate efficiently and responsibly, in terms of restructuring, etc. We have a lot of experience from the last financial year. We do know that what kind of things will work for collections and disbursal. At the end of March 2021, 96% of our microfinance customers were paying, fully or partly. In April collection efficiency dropped to 88%. At the moment, everywhere across the country, collections are lower than April.

How much bad loans did you write off for microfinance portfolio last fiscal? And, what is the outlook for restructuring, going forward?
For the whole year, we wrote off Rs 74 crore, and of that microfinance was around Rs 60 crore. All these accounts were NPAs as of February. We did not do any restructuring in microfinance loans. We did minor restructuring in housing and SME loans, which were less than Rs 30 crore. This time around we will have to estimate how much restructuring will be needed for the microfinance loan and we are working on the available policy frameworks.

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Q1 is challenging but we expect 3 good quarters this fiscal: Ujjivan SFB

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Even as the second wave of Covid-19 infections affects collection efficiencies and hampers credit demand, Ujjivan Small Finance Bank is hopeful of a recovery by June-end.

“We are hopeful that now that cases have started to decline, the situation should become normal in another 30 days or by the end of June, and there would be a gradual restoration of business activities, including in rural areas,” said Nitin Chugh, Managing Director and CEO, Ujjivan SFB.

“This quarter is going to be challenging but we are hopeful that as things return to normal, hopefully by the end of the quarter, we should have three good quarters in the year,” he told BusinessLine.

The SFB reported 94 per cent collection efficiency in March this year, though it has declined to 89 per cent in April 2021.

“May collection efficiency is lower than that in April. We will be able to see some recovery by the month-end,” Chugh said, but added that the level of infections amongst customers and the bank’s staff is high compared to the last time.

Rising infections and localised lockdowns have also impacted credit demand.

“We are cautious in credit disbursement, but there has also been a collapse of demand, people are not willing to meet anybody and are not doing business,” he noted.

The bank’s disbursement for the fourth quarter of 2020-21 stood at ₹4,274 crore as against ₹3,254 crore a year ago.

On concerns about asset quality, Chugh said Ujjivan SFB did not exect gross non-performing assets to come down and it was well within estimates.

The bank’s GNPA shot up to Rs 1,070.6 crore or 7.07 per cent of gross advances as on March 31, 2021 as against 0.97 per cent on March 31, 2020.

“Our proforma GNPA for December was 4.84 per cent. The accounts which were already stressed by that time did not recover fully well, we offered restructuring to a part of the better quality portfolio but there were customers who were unable to pay,” he said, adding the lender had also highlighted areas such as Maharashtra, West Bengal, Assam.

“In our estimate, GNPA was not expected to come down, it is well within our estimate. If we had resorted to write-offs, it would have been in the range of 5 to 5.5 per cent,” he said.

The bank is also looking to launch gold loans as well as credit cards on a white label basis this fiscal.

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Fincare SFB to file IPO papers this week, BFSI News, ET BFSI

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Mumbai: Bengaluru-based Fincare Small Finance Bank will file its draft red herring prospectus (DRHP) with the market regulator Sebi for an initial public offer (IPO) this week.

The issue size is said to be in the range of Rs 1,200-Rs 1,400 crore and would comprise of a fresh issue and offer for sale by the existing shareholders, according to market sources. Fincare SFB backed by investors such as True North, TA Associates, Tata Opportunities Fund and SIDBI, is the latest small finance bank (SFB) to announce plans to go for initial public offering.

ICICI Securities, Axis Capital, and Ambit Capital are the book running lead managers for the issue.

TPG-backed Jana Small Finance Bank, ESAF Small Finance Bank and Utkarsh Small Finance Bank have already filed DRHP with the regulator for IPOs and are expected to hit the market over the next couple of months.

Fincare SFB was one of the 10 micro finance institutions that received RBI permission to convert into a small finance bank. Under RBI norms, SFBs are required to list within three years of reaching a net worth of Rs 500 crore and Fincare SFB has to list before September 2021 as per RBI rules for small finance banks.

SFBs were in the limelight recently as RBI has decided to allow the classification of priority sector lending for loans given by small finance banks to micro-finance institutions (MFI) for on-lending to individuals. The decision has been taken to address the liquidity issues amid the severe Covid crisis. SFB stocks like Ujjivan Small Finance Bank and Equitas Small Finance Bank have been performing well on the bourses on the back of strong investor interest in the sector.



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Ujjivan SFB partners with NIRA to provide personal loans, BFSI News, ET BFSI

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Ujjivan Small Finance Bank announced its collaboration with fintech NIRA as a part of its strategy of leveraging its API Banking platform for fintech partnerships.

Through this partnership, salaried customers can apply for a Personal Loan by using the NIRA app which is available in the play store.

NIRA is a Bangalore based fintech that helps to fund the salaried class, starting at incomes as low as Rs. 15,000 per month. This partnership will help Ujjivan SFB to on-board customers for Personal Loans.

Dheemant Thacker, Head – Digital Banking, Ujjivan Small Finance Bank said, “A robust API Banking framework to enable fintech partnerships such as NIRA is at the core of our digital strategy and helps augment our digital expansion. Collaboration with fintechs like NIRA plays a vital role in the financial ecosystem, especially to serve the mass market. Such partnerships will help us to reach out to more customers with better products and offerings with ease and convenience.”

Manish Kumar Raj, Business Head – Personal Loan, Ujjivan Small Finance Bank said, “We have been actively pursuing this partnership and many others in our quest to serve every segment of customers. NIRA with their very diversified approach gave us this opportunity and we hope this will be a successful collaboration.”

Rohit Sen, CEO and cofounder at NIRA said “After navigating the COVID crises extremely well, we’re now refocusing on our mission to bring credit access to the urban mass market in India.”

“We’ve developed strong expertise in credit scoring and collecting from this group, and in collaboration with banks such as Ujjivan SFB, we can deliver the right product in a timely manner to this segment” added Rohit.

Ujjivan SFB selects fintechs for partnership which identify and solve specific needs of this segment at large. The bank also has an extensive set of APIs for faster integration with fintechs and start-ups.

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‘In Q4, we are looking at growing the business, but methodically’

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The micro-finance sector is showing signs of improvement barring some lagging areas and customer sets. However, there is demand for credit, said Nitin Chugh, Managing Director and CEO, Ujjivan Small Finance Bank. In an interview with BusinessLine, he also spoke on the new products the bank is working on and discussed the third quarter results. Excerpts:

How is the micro-finance sector doing now?

In general things have improved, which is coming up in the collection efficiency of 94 per cent to 95 per cent. We had reported in our second quarter results that we have problems in Maharashtra, Punjab, and West Bengal, and haven’t come back to the pre-Covid level. In Assam, while things were improving, we have had a setback in January due to the loan waiver announcement by political parties, and (that) has resulted in 9 per cent drop in collection efficiency (during the month).

Even in customer segments, there is some divergence. Customers with general stores, and dairy were able to come back rather quickly. Those in small-scale manufacturing are taking longer to come back. Customers like housemaids, drivers, restaurant staff and mall workers were impacted for a much longer time.

Also read: Ujjivan SFB reports net loss of ₹279 cr in Q3

How has the restructuring process been?

You can’t expect or even plan for such things. The moratorium got over on August 31, 2020. September was the first month when customers started making payments. We had a collection efficiency of 83 per cent for payments, which improved to 88 per cent in October. But there are customers who are finding it difficult to pay after the moratorium got over. The whole estimation process started from October; we started talking to customers and did a full detailed survey. We spent December holding individual conversations and completing the whole process.

How is credit demand? You have reported strong disbursement in the third quarter.

Credit demand has started to come back as people started going back to their livelihoods.

Disbursement is even stronger in January. Demand is from all across. We did our highest ever in January in the affordable housing business. In MSME also, we did our ever highest in January. In micro-banking, we are back to pre-Covid level and exactly what we were in January 2020. In fact, in December 2020, we did even better than December 2019 in micro-finance. Likewise in vehicle finance. In the fourth quarter, we are looking at growing the business now but doing it methodically with the appetite for risk that we have.

You are working on gold loans…?

We are still learning the business. We are in pilot stage right now. We started in October with five branches, all of them in Bangalore. The first two months were not very remarkable as we were trying to do this more through word of mouth. We will launch it at scale in the next fiscal year. It is an unmet demand of our customers.

Also read: Assam MFI Bill may hit collections in short term

Any other new areas of lending?

In vehicle finance, we are testing MMCV (micro and mini commercial vehicle) loans. We are likely to make an entry into that segment. We were also evaluating the used car segments but with the Budget announcements on voluntary scrapping policy, we need to do some rethink on that. The segment of customers we deal with, they usually buy five- to seven-year-old vehicles and they buy them for a long period of time.

We are also looking to introduce credit cards in the next financial year. We have a substantially large base of retail, non-micro-finance customers. We have a large base with close to a million customers and the demand for these products is coming from them. We will also look at any other relevant product. Also, maybe lockers in a few of our branches.

Are you worried about stress on your books?

Now, we are not. We have taken all provisions upfront in the third quarter. Stress is emerging right now, the NPAs are at a standstill. We already had a cover on our books of 4.1 per cent to 4.2 per cent in the last quarter. It wasn’t that we were not adequately covered, we had taken provisions in the last three quarters also. We took the decision to upfront everything. Let us not live with any uncertainty and not worry about future credit loss, so that we can focus on growth.

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