Bank of Baroda bets on new digital platform to expand retail lending, BFSI News, ET BFSI

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State-owned Bank of Baroda (BoB) is making a bold move to expand its retail lending through a self made digital lending platform which assesses credit risk through varied public and private data points like bank account statement, tax statements and consumption trends.

Akhil Handa, head fintech and digital lending said the bank has already disbursed Rs 1000 crore through this new platform since it was launched at the end of November and expects half of the bank’s retail loans to be originated through this platform by the end of the fiscal ended March 2022.

BoB has offered 1.25 lakh loans so far, roughly 80% od which are personal loans. The personal loans are capped at Rs 50,000 and are currently offered to only the bank’s customers. Handa said BoB plans to increase the maximum ticket size to Rs 2 lakh and also offer the loans to non customers of the bank before the end of the month.

“The programme was targeted to a very narrow base when it was launched. We have 14 crore liability customers which we could look at by using their vintages like screens, balances and churns. We have now seen repayments in it for three to four months and it gives the confidence that its working fine. Of course we still have to season it but we are at a level that can be scaled up further,” Handa said.

The bank will use over 1200 data points and a 100 digital documents like income proofs, income tax returns and a bank statement which is mandatory.

“There are 50 external integrations like utility bills, mapping addresses and 50 internal integrations including fraud reports that we have done to built a data profile around the customer….It is a risk based dynamic approach…not everyone will be requested for everything…bank account statement will give us a purchase history, income profile, ability to repay…if I am unable to built some of those I will ask for more,” Handa said claiming that BoB is the first to use a completely digital lending for new to bank customers.

BoB’s push into retail comes even as the job and salary cuts caused by the Covid-19 pandemic has increased fears of loan defaults especially in the uncollateralised personal loans.

BoB CEO Sanjiv Chadha himself had warned about rising stress in retail and micro, small and medium enterprises (MSMEs) in a conference call following the bank’s third quarter results.

However, Handa the bank’s experience in the last three months makes him confident of these loans.
To be sure at just Rs 1000 crore the current loan book build through this platform is just above 1% of its Rs 1.16 lakh retail loan book.

However BoB also plans to launch new digital lending products for MSMEs over the next one month including loans up to Rs 10 lakh under the Mudra scheme and also gradually move all yearly MSME renewals online.

“We expect 50% of our retail origination and 25% to 30% of SME loans by amount to happen digitally by FY22,” Handa said. Currently about 18% of retail loans are done through this platform.

BoB’s move comes even as RBI has clampdown on non bank digital lending platforms cautioning the public against the use of “unauthorized” lending apps and reiterating that only RBI licensed banks and NBFCs can participate in lending activities.



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Early identification of stress, capitalisation augur well for banks, BFSI News, ET BFSI

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Somasekhar Vemuri, Senior Director, CRISIL Ratings

Banks have improved the granularity of their loan books by focusing more on retail asset classes and reducing potential asset-quality shocks due to defaults by large entities. The share of medium and large industries in non-food credit of banks fell from ~40% in fiscal 2012 to ~27% in fiscal 2020, while that of personal loans rose from 18% to 28%.

While granular loans to retail borrowers and micro, small and medium enterprises (MSMEs) can result in elevated stress during the pandemic, given the unprecedented impact on household incomes and small businesses, policy mitigations announced would limit the impact to some extent.

Rama Patel, Director, CRISIL Ratings
Rama Patel, Director, CRISIL Ratings

Crucially, measures such as moratorium on loans, relief in interest on interest, one-time debt restructuring, and emergency credit line guarantee schemes have thrown many a lifeline to businesses and households. They also helped banks, especially those with diversified portfolios, thwart significant slippages.

The other major reason for systemic resilience is capital infusion. Public sector banks (PSBs) have raised ~Rs 3.4 lakh crore of equity in the past five years, bulk of it from the government.

That has shored up systemic capital adequacy ratio to 14.7% last fiscal and further to 15.8% as of September 2020 – almost on a par with advanced economies such as the US (15.9%) and South Korea (15.3%). Private sector banks are in a better position, reflected in their capital adequacy ratio of 16.7%, compared with 13.1% for PSBs as of March 2020.

To be sure, NPAs would rise in the pandemic aftermath and necessitate high capitalisation levels.

Robust capitalisation facilitates timely recognition and quick resolution of pandemic-related stress and faster recovery of credit growth. The different trajectories of banking systems in the US and the euro area after the GFC demonstrate this. Higher recapitalisation of US banks compared with the euro area enabled faster resolution of stress and facilitated quicker recovery of credit growth after the GFC in the US.

While it is natural for credit growth to be muted during a crisis due to lower demand and risk aversion, it is important that the pace improves once uncertainty abates and demand returns.

There are two reasons for this. One, bank credit growth significantly influences the growth trajectory of a developing country like India where credit to the private non-financial sector is underpenetrated at ~58% of GDP, compared with over 150% in the US, euro area, South Korea or even China.

Two, it is an essential condition for banking system resilience. Banks need to grow and diversify their loan books to enhance profitability that, in turn, is the key to building capital buffers against future risks and growth. Profitability can be sustained only through credit growth, backed by robust risk management and appropriate pricing.

As the pandemic-related stress continues to unfold, the improved resilience of Indian banks will be tested. A continued focus on shoring up capital to withstand asset-quality pressures will pave the way for credit growth as recovery gathers pace.

Click here to read all ETBFSI blogs.

DISCLAIMER: The views expressed are solely of the author and ETBFSI.com does not necessarily subscribe to it. ETBFSI.com shall not be responsible for any damage caused to any person/organisation directly or indirectly.



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