Only 60% banks ready with new auto debit system, customers to face inconvenience, BFSI News, ET BFSI

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Bank customers are set to face disruptions in their auto debits after new RBI norms kicked in on Friday as only about 60% of banks are ready with the new system.

Private sector lenders, including HDFC Bank, ICICI Bank, Citibank, Axis Bank, IDFC Bank are ready with the new systems. IndusInd Bank, Bank of Baroda, RBL Bank and YES Bank are also set to meet the deadline.

However, public sector banks are still working on putting the new system in place.

Dashing messages

Banks are sending communications to customers saying that they will not process the recurring payments and customers will have to make payments directly to merchants. Below are some text messages received by customers:

> “Attention! From 1st Oct’21, as per RBI guidelines on e-Mandate on cards, we will decline Non Compliant recurring txn at Merchant Web/App on your Credit/Debit Card. Alternate Solution – Retry regular payment on Merchant Web/App authenticated via OTP or Pay via AutoPay in BillPay on our NetBanking for your Electricity /Water/Gas/ Landline/Postpaid mobile/Broadband/Insurance billers,” said a message to customers by HDFC Bank.

> “In compliance with the regulatory requirements, we are currently building a solution to seamlessly manage all your domestic standing instructions for recurring payments. This solution will be available soon for you. Starting October 1, any existing standing instruction for domestic and international recurring transactions on your card account will not be processed. We request you to make these payments directly to the service providers to avoid any interruptions,” American Express said in a recent message to customers.

How does the new system work?

Under the proposed system, as a risk mitigating and customer facilitation measure, the card-issuing bank will have to send a pre-transaction notification to the cardholder, at least 24 hours before the actual charge or debit to the card. While registering e-mandate on the card, the cardholder shall be given the facility to choose a mode among available options (SMS, email, etc.) for receiving the pre-transaction notification from the issuer. On receipt of the pre-transaction notification, the cardholder shall have the facility to opt-out of the particular transaction or the e-mandate. For transactions above Rs 5,000, banks will also be required to send one time passwords to customers.

What is a standing instruction?

A standing instruction is a service offered to customers of a bank, wherein regular transactions that the customer wants to make are processed as a matter of course instead of initiating specific transactions each time.

This service relates to transactions like renewing subscription to OTT platforms, newspapers and magazines, and utility bill payments.

The issue

Large lenders and payment entities including State Bank of India, ICICI, Citi, HDFC, Axis, HSBC, Visa and Mastercard had asked the Reserve Bank of India (RBI) to postpone the deadline for putting in place a new system to alert customers on ‘standing instruction’ transactions.

The banks were asked to set up the system by March 31, 2021.

The lenders also wanted RBI to exclude transactions against pre-existing standing instructions and those with international merchants from the new conditions for e-mandates on cards for recurring transactions.



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RBI may signal policy normalisation on Oct. 8, StanChart says, BFSI News, ET BFSI

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The Reserve Bank of India is likely to signal the start of an unwinding of its accommodative monetary policy, introduced to cushion the economic impact of the pandemic, at a meeting next week, economists at Standard Chartered Bank wrote in a research note on Friday.

The consensus view is that the RBI will leave interest rates unchanged at its Oct. 8 MPC meeting and only start to unwind its accommodative monetary policy by reducing the gap between the repo and reverse repo rates early next year.

Some economists, including those at StanChart, however have brought forward their policy normalisation expectations amid concerns of rising domestic inflation from high oil and global commodity prices and a sharp increase in the pace of vaccination.

“We now expect India‘s Monetary Policy Committee (MPC) to hike the reverse repo rate by 40 basis points to 3.75% at the December 2021 and February 2022 policy meetings; we had earlier expected the hikes in February and April 2022,” the Standard Chartered economists said.

They expect the MPC to raise the key repo rate only in August 2022 but said the risk of an earlier hike has increased. They also acknowledged the risk of a nominal increase in the reverse repo rate on Oct. 8, on account of the higher cut-offs at recent variable rate reverse repo auctions.

“Unlike VRRR cut-offs/sizes and tenor, a reverse repo rate hike is a firmer signal of policy normalisation, in our view,” the economists said.

“We think a firmer signal is warranted when the risk of another surge in infections is largely ruled out. Additionally, with India entering the festival season, supportive monetary policy is likely to help sentiment and demand,” they added.

Nomura also expects a 40 bps reserve repo rate hike in December and a total of 75 bps repo and reverse repo rate hikes throughout 2022.

“We still believe that RBI’s normalisation strategy will hinge upon the growth outlook, and not inflation,” Rahul Bajoria, economist at Barclays said in a research note.

“Macro indicators show that India’s activity levels have begun to normalise, and with the economy recovering faster than anticipated, the RBI has more options to calibrate an exit, both through communication and actions, in our view,” he added. (Reporting by Swati Bhat. Editing by Jane Merriman)



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RBI adds ‘displeasure’ notes to regulatory action against banks, BFSI News, ET BFSI

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Along with taking penal action against banks, the Reserve Bank is making its displeasure over their functioning known to them.

The central bank has been issuing ‘displeasure’ letters to expressing dissatisfaction over their functioning, according to a report. These letters are issued by the Department of Supervision, which does not take any enforcement action.

The intent of these letters is not to interfere in the functioning of the banks, but to suggest changes that are deemed necessary for course correction. The letters have had the desired effect and prod the boards to make necessary changes.

Regulatory action

The Reserve Bank of India (RBI) took enforcement action against 41 regulated entities by imposing an aggregate penalty of Rs 61.15 crore between July 1, 2019, and June 30, 2020, the bank said in its annual report.

The actions were taken against regulated entities for non-compliance of various regulations, the RBI said in its annual report. Enforcement actions were also undertaken against contravention of the directions pertaining to third-party account payee cheques; non-compliance with directions contained in risk mitigation plan (RMP); and failure to comply with the provisions of Section 10B of the Banking Regulation Act, 1949, among others.

The RBI undertook enforcement action and imposed fine for non-submission of compliance to risk assessment reports’ (RAR) findings; non-compliance with/ contravention of directions on fraud classification and reporting; not adhering to discipline while opening current accounts, etc.

As many as 26 penal actions were taken against public sector banks with an aggregate fine of Rs 38.35 crore, while eight were initiated against private sector banks with an aggregate fine of Rs 8.55 crore. With regard to cooperative banks, it said 13 penal actions were taken with imposition of Rs 9.18 crore, it said. During the period, it said, a total fine of Rs 5 crore were imposed on two foreign banks.



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UPI transaction value doubled to Rs 6.06 lakh crore in July, BFSI News, ET BFSI

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Unified Payments Interface (UPI) transactions more than doubled in value in July over the year-ago period, outstripping payment by cards, which went up 42%, according to the latest Reserve Bank of India (RBI) data.

UPI transactions by value touched their highest ever in July at Rs 6.06 lakh crore, surpassing the previous record of Rs 5.47 lakh crore in June and up from Rs 2.91 lakh crore a year ago. Card spending at Rs 1.36 lakh crore in July, on the other hand, was the highest since April and rose from Rs 95,883 crore in the year earlier as the economy recovered.

UPI platforms saw a 109% jump as consumers took to digital payments for daily essentials at local stores as well as premium purchases.

“We are observing that a majority of online payments are through UPI platforms and apps such as Cred,” said Riyaaz Amlani, chief executive of Impresario Handmade Restaurants, which runs the Social, Smoke House Deli and Salt Water Café chains. Amlani said UPI adoption is rising as average order value at outlets has increased 20% after the pandemic’s second wave.

While the economy shows signs of recovery, discretionary spending using cards has grown but couldn’t match UPI, executives said.

Banks, Retailers Note Trend

Digital payments made on wallets and UPI platforms by volume rose to about 3.25 billion in July, from 1.5 billion a year ago. The number of payments using cards was 520 million, compared with 450 million a year earlier.

Le Marche Retail chief executive Amit Dutta said the premium grocery chain has observed the trend within stores as well as in-home transactions. “UPI payments are showing increased traction in the past year, driven by convenience and the transactions being contactless, compared to card swiping, where contact points are higher,” he said. Consumers not previously comfortable with UPI payments have overcome their initial hesitation, Dutta said.

Banks executives said card payments are also growing, though UPI platforms are growing faster.

“UPI growth rate is and will outstrip cards, and it comprises both peer-to-peer and merchants payments,” said Axis Bank head for cards and payments Sanjeev Moghe. “Cards are only for payment to merchants. As long as the cards segment is growing at over 30-40%, it is quite healthy.”

UPI, payment platforms and wallets account for 10-15% of sales at leading electronics retail chain Vijay Sales, said its director Nilesh Gupta, up from almost nil just a year ago. “Consumers are even buying high-ticket items through such modes. These platforms often offer cashback incentives to entice customers,” he said.

Digital Adoption

The government and the RBI have been focusing on facilitating digital adoption by enhancing acceptance infrastructure and introducing innovative payment options to deepen the reach of payment systems.

“UPI transactions have moved the needle substantially in the past 12-15 months for neighbourhood grocery stores, riding on three reasons — convenience, instant credit and contactless transactions,” said Prem Kumar, founder of Ratan Tata-backed retail tech company SnapBizz, which devises technology for over 30,000 kirana stores and does business transactions of over $1 billion a year.

RBI said in its latest annual report that efforts were also directed toward ensuring smooth functioning of all payment systems despite disruptions in movement and access to infrastructure caused by the Covid-19 lockdown, with varying intensity and duration across various locations in the country.

Remittances also contributed a chunk of UPI volume. The platform is expected to see more traction once all banks develop systems to support inward remittances on UPI platform, said Emil Ruban, country manager India at Ria Money Transfer. “Many banks are yet to develop cross-border money transfer facilities,” he said.

A Euromonitor report said the trend is expected to continue, with increasing acceptance of UPI. “A large number of consumers started using UPI transactions for daily shopping activities especially at local retail stores, with the outbreak of the pandemic,” said Euromonitor consultant Vishnu Vardhan.



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How digital cash can lift gross national happiness, BFSI News, ET BFSI

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The tiny Himalayan kingdom of Bhutan, landlocked between the teeming multitudes of China and India, shot to global fame in the 1970s with gross national happiness: a broad measure of overall welfare it prefers over the more traditional metric of gross domestic product, which only includes production of goods and services, even those that ultimately leave us miserable.

More recently, the hydroelectric-powered nation decided to become not just carbon neutral — but carbon negative, its pristine forests acting as a sink-hole to absorb the greenhouse gases released by its coal-burning neighbors.

And now Bhutan wants a digital currency.

Will a new payment instrument make the 800,000-strong, mostly Buddhist society happier than it already is? My answer: It might.

Cash is a relatively new construct in Bhutan. Up until the 1950s, the people were still bartering in rice, butter, cheese, meat, wool, and hand-woven cloth. Even civil servants accepted their pay in commodities. Seven decades later, the Royal Monetary Authority has announced a pilot with San Francisco-based Ripple for a national currency running on distributed electronic account-keeping.

The open-source XRP ledger claims to be carbon neutral and 120,000 times more efficient than proof-of-work blockchains. Unlike El Salvador, which has chosen to use the volatile and energy-guzzling Bitcoin as money alongside U.S. dollars, Bhutan wants to retain the ngultrum, the national currency. The bet is that a paperless version of the central bank’s liabilities would be a more attractive alternative to bank deposits for a sparse population scattered across a rugged, mountainous terrain.

Big gains are expected from the monetary authority making its IOUs available to the public directly, as electronic cash that can be spent or saved without requiring a commercial bank in the middle. The goal of 85% financial inclusion by 2023 is a substantial jump over the 67% of adult Bhutanese who have bank accounts. Only a fifth of the population has any credit facility.

Bhutan is moving to test wholesale, retail and cross-border applications of its central bank’s tokens, even as advanced nations are still debating their utility. The Federal Reserve is yet to make up its mind; research that will reveal its assessments of the pros and the cons of a digital dollar is eagerly awaited around the world. Among larger economies, China’s e-CNY plans are the most advanced.

That creates a bit of a problem for the government in Thimphu, the Bhutanese capital. The ngultrum is pegged 1:1 to the Indian rupee, which also circulates freely. Since India is the main trading partner by far, the arrangement works fine. But already, 97% of the population has access to the Internet, most of them via their mobile phones. Any sudden preference among the people to use the e-CNY because it’s convenient to send and receive via smartphones could be destabilizing. With the Reserve Bank of India in no hurry to start offering a digital rupee, Bhutan is perhaps right to press ahead with its own plans.

In fact, the $2.5 billion economy would be doing its 1,000-times bigger neighbor a favor. Bhutan’s pilots would be extremely valuable to the Reserve Bank in Mumbai. That’s because the digital ngultrum will be an exact representation of the Indian currency — only twice removed. Important questions about the future rupee tokens, such as whether they will rob commercial banks of deposits, can be answered by looking at how the Bhutanese people use them.

Digitizing the currency may only be the first step. A far more ambitious idea, which was discussed in a conference late last year attended by the local financial industry as well as United Nations officials, is to tokenize happiness.

A digital commodity in happiness could be like cap-and-trade carbon credits, with all 20 districts — or dzhongkhags — given quotas based on the gross national happiness index, an aggregate of nine indicators including education, health, psychological well-being, governance and culture. The laggards would have to obtain tokens from the overachievers. The “price” of happiness could create an incentive for the strugglers to perform better.

Far fetched? For now, perhaps. But Bhutan is a neat little laboratory. With just five banks, there isn’t much by way of entrenched traditional finance. Only 6.5% of the population has all three: a savings account, insurance and some credit. Bank of Bhutan Ltd., which had roughly 300,000 deposit accounts in 2019, more than any other lender, had only 140,000 mobile banking customers.

The central bank’s desire to take cash digital could create opportunities for blockchain-based decentralized finance. Hopefully, it won’t use up too much energy and will leave people happier than they are now. Especially in remote places like the northernmost dzhongkhag of Gasa, which has all of two ATMs.

(Views are personal)



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RBI imposes Rs 2 crore penalty on RBL Bank for offending regulatory orders, BFSI News, ET BFSI

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The Reserve Bank of India has imposed a penalty of Rs 2 crore on RBL Bank for offending regulatory directions, and being non-compliant with the provisions of the Banking Regulation Act, 1949.

The penalty has been imposed because of contravention of directions on interest rate and deposits, and failure of compliance with the provisions of the Act, pertaining to the extent of opening five savings accounts in the name of co-operative banks, and composition of the bank’s board.

“This action is based on deficiencies in regulatory compliance and is not intended to pronounce upon the validity of any transaction or agreement entered into by the bank with its customers,” the central bank said in a press release.

The decision came after the central bank conducted a Statutory Inspection for Supervisory Evaluation in 2019, and a Risk Assessment Report and Inspection Report based on the ISE.

The RBI has issued a notice to the bank, asking for reasons why the penalty should not be imposed.

The fine comes right after nearly 100% of RBL Bank’s shareholders approved the reappointment of Vishwavir Ahuja as the MD and CEO for the fourth term, starting June 1.

Though the board had approved his fourth 3-year term, the RBI in June had only cleared his reappointment only for one year.



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RBI revamps loan transfer and securtisation rules, BFSI News, ET BFSI

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The Reserve Bank has issued Master Direction on loan transfer, requiring banks and other lending institutions to have a comprehensive board-approved policy for such transactions.

Loan transfers are resorted to by lending institutions for various reasons, ranging from liquidity management, rebalancing their exposures or strategic sales. Also, a robust secondary market in loans will help in creating additional avenues for raising liquidity, the RBI said.

The provisions of the direction are applicable to banks, all non-banking finance companies (NBFCs), including housing finance companies (HFCs), NABARD, NHB, EXIM Bank, and SIDBI.

Minimum holding period

The Master Direction has also prescribed a minimum holding period for different categories of loans after which they shall become eligible for transfer.

“The lenders must put in place a comprehensive Board approved policy for transfer and acquisition of loan exposures under these guidelines.

“These guidelines must…lay down the minimum quantitative and qualitative standards relating to due diligence, valuation, requisite IT systems for capture, storage and management of data, risk management, periodic Board level oversight, etc,” said the Master Direction.

Draft guidelines on Reserve Bank of India (Transfer of Loan Exposures) Directions, 2021, were released for public comments in June last year.

The final direction has been prepared to take into account inter alia the comments received. The direction, the RBI said came into effect immediately.

As per the direction, “a loan transfer should result in immediate separation of the transferor from the risks and rewards associated with loans to the extent that the economic interest has been transferred”.

In case of any retained economic interest in the exposure by the transferor, the loan transfer agreement should specify the distribution of the principal and interest income from the transferred loan between the transferor and the transferee(s), it added.

‘Transferor’ means the entity which transfers the economic interest in a loan exposure, while ‘transferee’ refers to the entity to which the economic interest in a loan exposure is transferred.

It further said a transferor “cannot re-acquire” a loan exposure, either fully or partially, that had been transferred by the entity previously, except as a part of a resolution plan.

Further, “the transferee(s) should have the unfettered right to transfer or otherwise dispose of the loans free of any restraining condition to the extent of economic interest transferred to them”.

Loans not in default

The master direction also provides a procedure for the transfer of loans that are not in default.

Meanwhile, the RBI also issued Master Direction on the securitisation of standard assets to facilitate their repackaging into tradable securities with different risk profiles.

Observing that complicated and opaque securitisation structures could be undesirable from the point of view of financial stability, the RBI said, “Prudentially structured securitisation transactions can be an important facilitator in a well-functioning financial market in that it improves risk distribution and liquidity of lenders in originating fresh loan exposures”.

In its ‘Master Direction – Reserve Bank of India (Securitisation of Standard Assets) Directions, 2021’, the central bank has specified the Minimum Retention Requirement (MRR) for different classes of assets.

For underlying loans with an original maturity of 24 months or less, the MRR shall be 5 per cent of the book value of the loans being securitised. It will be 10 per cent for loans with an original maturity of more than 24 months.

In the case of residential mortgage-backed securities, the MRR for the originator shall be 5 per cent of the book value of the loans being securitised, irrespective of the original maturity.



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Banks may sell Rs 1 lakh crore of fraud-hit loans to NARCL, ARCs, BFSI News, ET BFSI

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Banks may offload about Rs 1 lakh crore of accounts with fraudulent activities to National Asset Reconstruction Company Ltd (NARCL) and other ARCs with the Reserve Bank of India allowed lenders to sell such loans.

In the last three years, banks have declared loan frauds amounting to Rs 3.95 lakh crore.

The new rule is part of the RBIs final norms on the transfer of loan exposures.

The move has opened a new avenue for ARCs, which till now were allowed to take over non-performing assets as well as loans which are in default for 60 days.

This bad loans that ARCs can take over include loan exposures classified as fraud as on the date of transfer provided that the responsibilities of the transferor with respect to continuous reporting, monitoring, filing of complaints with law enforcement agencies and proceedings related to such complaints shall also be transferred to the ARC, the central bank said. The transfer of such loan exposures to an ARC, however, does not absolve the transferor from fixing the staff accountability as required under the extant instructions on frauds.

Banks have to make 100% provision in four quarters for accounts tagged in the fraud category. In the case of non-performing assets without delayed recovery, 100% provisioning effectively happens over eight quarters.

Swiss challenge

Banks may sell Rs 1 lakh crore of fraud-hit loans to NARCL, ARCs

The RBI has clarified on the called Swiss Challenge Method, applicable while transferring stressed loans by lenders. The RBI had proposed de-regulate price discovery by departing from Swiss Challenge auction method, where the highest bid in the first round or unsolicited bid received becomes the base for seeking counter offers.

The central bank said that in cases where the aggregate exposure of lenders to a borrower whose loan is being transferred is above 1 bln rupees, Swiss Challenge method must be followed. In all other cases, the bilateral negotiations shall be subject to the price discovery and value maximisation approaches adopted by the transferor as part of the board approved policy, which may also include Swiss Challenge method, it said However, in case of such transfers used as means for resolution under the RBI’s Jun 7, 2019 circular, Swiss Challenge method would be mandatory irrespective of the exposure threshold.

The RBI said that lenders must have a board-approved policy on the adoption of Swiss Challenge method. The policy could include parameters such as a tolerance limit on haircut required by the lenders in the base-bid and minimum mark-up for over the base for seeking counter offers, the RBI said. Such minimum mark-up, difference between the challenger and the base-bid expressed as a percentage of the base-bid, must not be less than 5% and not be more than 15%.

The bad bank

Banks may sell Rs 1 lakh crore of fraud-hit loans to NARCL, ARCs

Finance Minister Nirmala Sitharaman on Thursday announced a Rs 30,600 crore government guarantee for the National Asset Reconstruction Company Limited (NARCL) for acquiring stressed loan assets, paving the way for operationalisation of the bad bank.

The finance minister in Budget 2021-22 announced the setting up of a bad bank as part of the resolution of bad loans worth about Rs 2 lakh crore.

The bad bank or NARCL will pay up to 15 per cent of the agreed value for the loans in cash and the remaining 85 per cent would be government-guaranteed security receipts (SRs). The government guarantee would be invoked if there is a loss against the threshold value.



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G-secs react to the beginning of Fed taper

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Three things happened last week that made happy bond traders trim their long positions, at least, to a certain extent ahead of the second half borrowing calendar set to be released this week.

US treasury yields shot up after the Federal Reserve stated it could cut back on its bond purchases beginning November and conclude the process by the middle of 2022. The 10-year treasury yield climbed to 1.45 per cent on Friday from 1.37 per cent, the week before. The proximity of the taper process and the expectation of US Fed Funds rate to be increased by the end of 2022, brought forth risk-off trades in bond markets. The G-sec yields too rose from 6.14 to 6.19 per cent after the FOMC meeting. As one bond trader described, “When the US sneezes, the rest of the world catches a cold.”

And as if that wasn’t enough, crude prices continued to rise for the third straight week and hit close to three-year highs over global output disruptions, tightening inventories and persisting demand.

Key events back home

Higher crude prices tend to negatively impact bond prices due to the impact they have on fuel inflation and monetary policy decisions. On the domestic front, the Reserve Bank of India did come out with the much awaited G-SAP auction. The Central bank announced a simultaneous purchase and sale of securities which means the net liquidity injection into the market was nil. The Central bank conducted purchases of long tenor bonds maturing in 2028, 2031, and 2035, cumulatively amounting to ₹15,000 crore while selling short-tenor bonds maturing in 2022, also amounting to ₹15,000 crore. Next week too, the RBI will be conducting a similar operation of simultaneous purchase and sale of long and short tenor bonds, respectively. Bond market participants say that although it was a minor dampener, they have come to terms with the fact that the RBI may not be too comfortable with the high amount of liquidity prevailing in the market.

The benchmark yield hit 6.19 per cent last week having risen from the lows of 6.12 per cent seen the week before.

Going forward, the second half borrowing calendar and the monetary policy outcome in early October will be key events. In case the second half borrowing figure comes below ₹5-lakh crore, the benchmark yield could retest the 6.1 per cent level. However, if the borrowing figure is higher than ₹5.5-lakh crore, the 10-year yield could breach the 6.23 per cent level, traders say.

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Author Eswar Prasad, BFSI News, ET BFSI

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By the end of 2021, the Reserve Bank of India is likely to launch trials for its digital currency, following the example of several other countries, from China to the Bahamas, which last year launched its Sand Dollar.

The rise of these central bank digital currencies, or CBDCs, essentially virtual versions of currencies backed by the state, will be a major push towards hastening the demise of cash, says Eswar S Prasad, the Tolani senior professor of trade policy and professor of economics at Cornell University. It’s one of the several revolutionary changes under way that Prasad delves into lucidly in his new book, The Future of Money: How the Digital Revolution is Transforming Currencies and Finance (Harvard University Press and HarperCollins India).

Author Prasad, who previously headed the China division of IMF, spoke to Indulekha Aravind on Zoom about the changes sweeping through the world of finance, and his deadline for the death of cash. Edited excerpts:

As someone who has written about the end of the use of cash, how much of it do you use?
You know, I actually still like cash – its tangibility, the personal connection it creates. Very often, I still tip my Uber drivers and food delivery people with cash. But I think even I am beginning to come to terms with the reality that sooner or later, I’m going to have to have an app on my phone to make payments.

In your book, you say it’s only a matter of time before we stop using cash. What’s driving this?
It’s become clear that it’s possible to provide very low-cost and efficient digital payments, even to people who are relatively poor, who may be unbanked. Countries like China, India and Kenya are leading the way in this. So the technology is there, it is easily scalable and that makes it harder to assume cash is going to remain viable. The other important development is that the new financial technologies, especially those underlying cryptocurrencies, have lit a fire under central banks to start issuing their own digital currencies or at least experimenting with them.

I know that India has announced it may start trials towards the end of this year. So if you have digital versions of central bank money available, in addition to low cost private payment systems, I think cash will organically start disappearing simply because people will find the convenience of digital forms of payment substantially override any of the benefits of cash.

RBI deputy governor T Rabi Sankar had said CBDC is something that is likely to be in the arsenal of every central bank. Would you agree?
From the point of view of a government or a central bank, a CBDC has many advantages. First, it brings a lot of economic activity out of the shadows and into the tax net because any transaction that leaves a digital trail is going to be harder to conceal from the authorities. A digital trail also means there is less likelihood that central bank money will be used for nefarious purposes. In addition, it is likely to deter at least cash-fuelled corruption.

There are also certain broader advantages. There are some countries that experimented with the CBDC which view it as a way to increase financial inclusion, the idea being that if the central bank can provide very low cost digital payments, with no barriers to access, then you can bring many more people into the financial system not just by providing easy access to digital payments, but also by using that perhaps as a portal for basic banking services.

In terms of monetary policy, a central bank might find a CBDC attractive during times of major economic or financial crisis. If the CBDC took the form of each household or each individual having effectively an account with a central bank or a digital wallet, that makes certain monetary policy operations easier. For instance, if I wanted to make cash transfers to the population at a time of a very deep recession, you can do it very easily using a CBDC account.

You’ve talked about the advantages of a CBDC. What are some of the risks?
One of the major risks is that a CBDC ends up disintermediating the banking system. What that means is, if people in a country have access to a central bank account, if that’s the form the CBDC takes, they might prefer that to a commercial bank account, even if that CBDC account pays no interest, because they view it as safer.

This becomes a particular problem when there are concerns about the stability of the banking system — you could have a flight of deposits out of the banking system into CBDC accounts, which could precipitate the exact financial instability a CBDC is trying to avoid. Now, in modern economies, commercial banks still play a very important role in creating money, such as by providing loans.

In a country like India, only about 15 to 20% of money that fuels economic activity is created by the central bank. So if commercial banks start facing threats to their existence, then we have to think very hard about who does the job of money creation or credit allocation equally. The second risk is that a CBDC because it is a digital payment system might end up outcompeting with private payment systems, which would squelch private sector innovation. But there are ways around these risks. With the first risk for instance, one could set up a CBDC account with limits on the amount that can be kept in those accounts.

There’s one final, very significant risk, which is to society as a whole. One can think about digital currencies, both private and central bank issued, as being very efficient and making life better in many ways. But the reality is that anything digital is going to leave a trail. So the sort of privacy and confidentiality that cash gives us is going to be difficult to maintain with a CBDC. Whether we want to live in that world is something we all need to think about not just from economic or technocratic terms, but also at the societal level

What are your thoughts on that — I mean, from a societal point of view?
I worry about that a great deal. We need to give this some serious thought rather than getting caught up in the technological razzle dazzle of digital currencies. If we give away the last vestige of privacy afforded through cash transactions, I worry that that could be a world that provides a lot of possibilities, especially for more authoritarian governments, as part of their surveillance of citizens. Most central banks that are talking about CBDC have tried to portray it as a relatively neutral thing, that it will just be a digital replacement for cash, that it will not bear any interest rate, that you could still maintain some degree of privacy. But again, the technology is here for CBDCs to be turned into some form of smart money.

At certain times, this might be useful for economic policies. For instance, if an economy is in a deep recession and you give people money, some might save that money, and then it doesn’t have the sort of effect you would want it to have on economic demand. So you could set up smart money with expiration dates, saying that you either spend this within the next year and that’s going to help the economy or it expires. That might seem like a good thing, but (then) you have different units of central bank money with different purposes and that’s a potential concern.

You could also think of a government, even a seemingly benevolent one, saying it doesn’t want its money used for certain nefarious purposes, such as buying ammunition. So you can very quickly see how we might end up in a situation where you could have central bank money being used not just for economic, but social objectives. This is a very dystopian future I’m painting. But all of these become real possibilities once you have digital money, which is why I think there needs to be a lot of debate and discussion in society before we move forward with CBDCs, and there needs to be appropriate safeguards in place.

What do you make of India’s approach to fintech and how would you contrast it with China’s?
Fintech has a lot of promise in terms of directly connecting savers and borrowers, broadening financial inclusion, giving the masses easy access to digital payments and also as a portal for basic financial services such as edit, savings products and so on. But technology can cut both ways. Network effects, that is, some companies becoming very big and dominating the market, can bite with a vengeance, especially in any sector that uses technology.

So while technology might make it easier for newer operators and small companies to start innovating, one should also be aware of the risks that you could have of the entire system being captured by a handful of major players. There is an interesting contrast between China and India. In China’s case, the government stepped back and let the private sector provide digital payments, which it did very effectively but it’s come at a cost — competition has been deterred and the two dominant companies – WeChat Pay and Alipay — have become economically and politically quite powerful, which is why the government has recently taken steps to cut them down to size.

India’s approach of the government creating a public infrastructure that all entrants have easy access to, so that the big players are not privileged, is a much better way for a government to proceed. But it also shows that the government really has a role to play. You cannot leave these things entirely to the private sector. So long as the government does not intrude as a direct competitor but provides the technical infrastructure and then create some guardrails, in terms of the use of data and promoting competition and entry, I think that’s a really constructive role the government can play.

Coming to cryptocurrency, how do you view the frenzy around Bitcoin?
Bitcoin, of course, was created with a very interesting objective in mind, which was to allow parties to undertake transactions without the use of a trusted intermediary, such as a central bank. And the fact that Bitcoin came up in 2009, right after the global financial crisis, when trust in central banks and commercial banks was at a real nadir, I think allowed it to gain traction.

Now, the reality is that Bitcoin has proven to be a rather ineffective medium of exchange. Its promise of digital anonymity has proved to be something of a mirage and it also turns out that Bitcoin is very cumbersome and expensive to use. Most importantly, it has very unstable value – it’s as if you took Rs 1000 into a coffee shop and you could buy a small cup of coffee one day and a whole meal another day.

But cryptocurrencies have had a real impact on the financial ecosystem. First, the technology is really a marvel. The benefits of that technology are becoming apparent in some of the newer innovations we are seeing, largely under the rubric of decentralized finance that will allow for a democratization of finance, by giving people much easier access to a broad range of financial products and services, by making it easy for developers to create those products and services. And largely by reducing the cost and increasing the efficiency of those. So I think the legacy of the Bitcoin revolution is going to be with us in different forms, even if cryptocurrencies don’t exist.

Now the irony of Bitcoin and other such private cryptocurrencies is that instead of becoming an effective medium of exchange, they have become speculative assets. People who hold Bitcoin right now seem to hold it in the belief that its value can go only one way, up. To an economist, that seems like one massive speculative bubble because there is no intrinsic value to Bitcoin. Bitcoin adherents will tell you that the reason it has value is because of scarcity, that ultimately there are going to be only 21 million Bitcoins. But to me, scarcity alone doesn’t seem like a durable foundation of value. So we’re going to see some turmoil in the Bitcoin market, as far as investors are concerned.

Would this turmoil reflect in other cryptocurrencies?
There are some who talk about diversifying their holdings of crypto currencies by holding a basket of cryptocurrencies, rather than one. But the evidence indicates that cryptocurrency prices move very closely together. I suspect that if it turns out there are either technological vulnerabilities or a crisis of faith that hits the cryptocurrency investing community, it will quickly spread through the entire cryptocurrency world.

Facebook is planning to launch a digital currency, now called Diem (earlier, Libra). Do you see more MNCs following suit?
It will almost certainly happen. The notion of using your own digital tokens that can work effectively on your platform but can also be extended to other platforms is a temptation that few major corporations are going to be able to resist. There are already Amazon Coins that can be used on the platform and it’s not hard to see that it can be used on other platforms.

But you have concerns…
When Facebook proposed its crypto currency or stable coin, initially called Libra, it professed very noble objectives because the access to digital payments is still very limited in many economies and cross-border payments in particular are fraught with frictions. But the reality is that you would have a major corporation with very substantial financial resources and a worldwide reach that would effectively be managing a currency.

It would hardly be inconceivable that this currency would quickly gain traction and could lead to a situation where Facebook would no longer have its cryptocurrency, backed up by reserves of hard currencies, it would basically become a monetary authority of its own, even though they have indicated they have no plans to do so.

There are also concerns about whether Facebook would sufficiently closely monitor the activity on the payment network so that it could convince regulators that Diem would not be used for illicit money transfers. And it’s not just the financial risk – it would be one more way for FB to get access to our financial and social lives and that is a very disturbing prospect.

My final question — what’s your timeline for the demise of cash?
That depends on how quickly two things happen: the maturing of the technology underlying cryptocurrency so that it can actually provide more efficient payments, and when central banks start rolling out their digital currencies. My sense is that we are going to see very substantial changes in the next three to five years.

Like I said, no central bank is going to eliminate cash but we’ll organically see the use of cash disappearing very fast. Even in economies where cash is very widely used right now, in the next 10 years or so, the use of cash for legitimate financial transactions is going to be at a minimal level.



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