Tag: Netbanking

These transactions on HDFC Bank Net Banking, mobile app won’t be available during this time, BFSI News, ET BFSI

Banking & Finance

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In an email sent to its customers, HDFC Bank has said that as part of “our ongoing effort to provide you with a seamless, best-in-class digital banking experience, we are undergoing scheduled maintenance.”

According to the email, between August 7, 6 pm and August 8, 10 pm customers will not be able to view/download credit card statements on the Net banking and mobile banking app platforms. On August 11, between 12.30 am and 6.30 am. debit and credit card related services will not be available. HDFC Bank sent this mail to its customers on August 6, 2021 .

Added to this, according to the HDFC Bank website, all accounts, deposits, fund transfers, payment related services and online shopping services from 2.30 am to 5.30 am on August 8 will not be available on the Net banking and mobile banking app platforms. Further, the net banking and mobile banking app platforms will not be available from 4.30 am to 5.15 am on August 8. “Debit card related transactions will not be available on NetBanking and MobileBanking App on 7th Aug’21 from 12:30 AM to 04:30 AM,” stated the HDFC Bank website.



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These transactions on HDFC Bank Net Banking, mobile app won’t be available during this time, BFSI News, ET BFSI

Banking & Finance

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Read More/Less


In an email sent to its customers, HDFC Bank has said that as part of “our ongoing effort to provide you with a seamless, best-in-class digital banking experience, we are undergoing scheduled maintenance.”

According to the email, between August 7, 6 pm and August 8, 10 pm customers will not be able to view/download credit card statements on the Net banking and mobile banking app platforms. On August 11, between 12.30 am and 6.30 am. debit and credit card related services will not be available. HDFC Bank sent this mail to its customers on August 6, 2021 .

Added to this, according to the HDFC Bank website, all accounts, deposits, fund transfers, payment related services and online shopping services from 2.30 am to 5.30 am on August 8 will not be available on the Net banking and mobile banking app platforms. Further, the net banking and mobile banking app platforms will not be available from 4.30 am to 5.15 am on August 8. “Debit card related transactions will not be available on NetBanking and MobileBanking App on 7th Aug’21 from 12:30 AM to 04:30 AM,” stated the HDFC Bank website.



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HDFC Bank netbanking outage attracts customer outrage, BFSI News, ET BFSI

Banking & Finance

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Private lender HDFC Bank’s netbanking and mobile banking platforms suffered an outage on Tuesday, leading to customers of the bank complaining on various social media platforms. The outage comes amidst the lender being under scrutiny of the Reserve Bank of India (RBI) for repeated digital outages, for which the regulator had barred HDFC Bank from the issuance of new credit cards as well as digital business activities.

HDFC Bank in a tweet confirmed the outage, saying “Some customers are facing intermittent issues accessing our NetBanking/MobileBanking App. We are looking into it on priority for resolution,” The lender further added “We apologize for the inconvenience and request you to try again after sometime. Thank you.”

Customers of the bank expressed their anguish with the outage on the lender’s platforms through various social media posts.

The RBI had in December asked HDFC Bank to stop all digital launches, as well as source new credit card customers. The order came in light of numerous outages across the lender’s electronic banking services, for which the regulator had asked the management to examine lapses. Between 2018 and 2020, HDFC Bank suffered three outages across its platforms, with the most recent outage, attributed to a power outage at the lender’s primary data centre, taking place in November 2020.

HDFC Bank in February 2021 had submitted a plan to the RBI to stop its glitches across its technology platforms, according to a report by The Economic Times (ET). The plan included various short term and long term measures – which would take upto three months to implement.



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Airtel Payments Bank adds third layer authentication for net banking, BFSI News, ET BFSI

Banking & Finance

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Airtel Payments Bank on Wednesday said it has added third layer of authentication, Airtel Safe Pay, based on network intelligence to prevent online banking frauds for its customers. At present, banking companies use double factor authentication, which includes online banking password and a one-time password that is sent through SMS on registered mobile number.

“As digital payments become the norm, especially in the post-pandemic world, we also have to solve for the challenge of frauds that are growing rapidly.

“We are happy to leverage Airtel‘s core telco strengths to bring to the market this unique capability that ensures that our customers have full control over their transactions. This sets a new benchmark in the Indian digital payments space by making security paramount,” Airtel Payments Bank MD and CEO Anubrata Biswas said in a statement.

Airtel Safe Pay is completely free of charge and can be activated through Airtel Thanks app home screen or from the banking section, the statement said.

The firm claimed that Airtel Safe Pay can protect customers from potential frauds such as phishing, stolen credentials or passwords, and even phone cloning.



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