How does no claim bonus work

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Two friends, Dom and Kabir, meet over a cup of tea and find themselves discovering some goodies in vehicle insurance.

Kabir: I see that your new car is well maintained even after a year. Congratulations.

Dom: Yes, not a scratch in the past year. My family is finally convinced that I can drive. And judging by the premium charged for renewing my car insurance, even my insurer seems happy with my performance.

Kabir: Why, did he waive your payment?

Dom: No, but he did give me a good discount. While going through the renewal rates, I found that I automatically got what is called a ‘no claim bonus’. This brought down my premium by 20 per cent. This got me curious, and after some reading I found that as a reward for not making any claims during a year, you get a discount on the premium you pay. The initial 20 per cent discount gradually increases up to 50 per cent, after five continuous years of making no claims on your policy.

Kabir: So, a sizeable discount on your premium, which must come to ₹12,000-15,000 per year, I believe.

Dom: Not so fast, this discount is applicable only on own damage cover, which is only a portion of your premium charge. Depending on individual policies, a large part of the premium will be towards the compulsory third party insurance cover, which is not taken into account for no claim bonus discount calculations.

Kabir: Do you have to stick with the same insurer over the entire five-year period to enjoy the discount?

Dom: No, that is not so. ‘No claim bonus’ is owned by the policyholder and is transferable to any insurance provider of his choice and also to any new vehicle that the policy holder may insure while replacing his earlier vehicle. The policyholder has to generate a certificate proving that no claims have been made in the past year and get a relevant discount on his/her premium. Note, the bonus cannot be transferred to another policyholder who acquires the vehicle. That person will be charged according to the rates relevant to his/her policy.

Kabir: Ok, sounds fair. But you stand to lose the discount after a claim. Right?

Dom: Yes, the discount resets to zero after you make a claim. So you have to make a calculated call on the benefit from the claim versus the loss of discount on your next renewal price. But, I came across an add-on feature that a few insurance providers are offering that can let you keep your no claim discount even when you make a claim up to a certain pre-determined limit.

Kabir: So, in effect, responsible and accident-free use of a vehicle will be rewarded through lower premiums. A fair practice, indeed.

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How no-claim bonus works – The Hindu BusinessLine

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These neighbours’ daily routine of watering plants lead to a conversation on how a no-claim bonus works

Bindu: Soon these plants will start flowering — a reward for all the good care.

Sindu: Yes, if it pays my bills, why not!

Bindu: You can earn rewards from paying bills, too, sometimes.

Sindu: Is that so? How?

Bindu: Well, take motor insurance, for instance. Your insurer will reward you if you have been a good driver the previous year.

Sindu: My insurer will pay me cash if my vehicle wasn’t involved in any accident, is it!

Bindu: Ha ha! You’re expecting too much! The insurer will give you a discount on your motor insurance policy. It’s really not about having an accident either. You’ll get a discount as long as you haven’t made a claim in the past year. This is called no-claim bonus, or NCB.

Sindu: Does that mean I don’t have to pay any premium at the next renewal?

Bindu: No, no. You get a 20 per cent NCB discount if there is no claim filed by you during the first year. After that, you get an additional 5 per cent discount from your second year.

If you did not make any claims for a few years, you could earn discounts of up to 50 per cent at the end of five years.

Sindu: This is good. But surely there must be strings attached?

Bindu: Clever of you! This is only available on your own-damage cover and not on the third-party portion of it.

Sindu: But what happens to my reward if I sell my vehicle?

Bindu: NCB is for the policyholder and not the vehicle. Therefore, even if you replace your existing car or bike, as long as you have been renewing the motor insurance policy, you get to retain your NCB. NCB is not transferable. This means that if you sell your vehicle, you can retain your NCB by obtaining an NCB retention certificate from your insurer. This will help you get a discount on the premium when you buy the next vehicle. Check with your insurer about the validity of this certificate. It is usually valid up to three years.

Sindu: So, NCB will only benefit me if I haven’t made any claim. But my car always takes a few knocks — you know how people drive!

Bindu: Well, there is a solution for that as well. Some insurance companies, such as ICICI Lombard and Reliance General Insurance, offer NCB add-ons to protect the benefit you receive.

So, if you opt for this add-on cover, it allows you to keep the NCB discount even if you raise any claim request, up to a certain limit.

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