Padmaja Reddy questions collection efficiency of Spandana Sphoorty in Q2

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Padmaja Reddy, founder and former Managing Director of Spandana Sphoorty Financial, has questioned the collection efficiency figures for the second quarter of the fiscal and has claimed that no loans have been disbursed by the microfinance player in November.

Spandana had reported standalone collection efficiency for the quarter ended September 30, at 105 per cent and 113 per cent for the month of September, including pre-payments. Excluding these, the standalone collection efficiency was 97 per cent for the entire quarter and 99 per cent for the month, respectively.

Former Spandana MD Padmaja Reddy questions high salary being paid to new MD and CEO

However, Reddy said the actual collection efficiency, excluding overdue collections (funded by new loan disbursements), even after not considering the demand of 22.6 per cent of the loans restructured, was 92.5 per cent and 92.4 per cent for the second quarter and the month of September, respectively.

“If the demand of restructured loans is considered, collection efficiency for the quarter was 75.7 per cent,” she said.

The company had restructured 5.2 lakh borrower accounts with an outstanding of ₹1,602 crore till September 30, she further said.

Noting that no loans have been disbursed from November 1 till date, Reddy said that if the situation prevails, the collection efficiency, which is less than 80 per cent in November would get further impacted.

She also said processing of insurance claims too has come to standstill.

“We get approximately 3,000 insurance claims a month. Not even a single insurance claim has been sent to the insurance company since November 2,” she said.

Spandana’s response

In response to an e-mail query from BusinessLine, the board of Spandana Sphoorty said it is working diligently to ensure a smooth transition that will continue to build on a fundamentally strong business.

“The board is in touch with all stakeholders to address any concerns. It is unfortunate that Reddy, who resigned as MD on November 2, and continues to be a director, is issuing such communications. While it is possible to assume she is disgruntled at her term as MD not being extended from May when her current employment contract expires, her resigning immediately on being told about the board’s decision not to renew her employment agreement, and then making such statements is, in the company’s opinion, uncalled for and potentially harmful to the company she has built over the past nearly 20 years,” it further said.

It also stressed that one individual’s comments cannot undermine the board’s fiduciary responsibility to all stakeholders.

“If Reddy was really concerned about the company and its future, she as a board member has the ability to constructively participate in all strategic discussions. Unfortunately, she is not doing so in the recent past,” it further said.

The micro finance company is yet to announce its second quarter results, but expects to do so shortly.

Healthy performance

In a business update on November 22, Spandana had said the company has demonstrated healthy performance in the quarter that ended September 30.

“For the partial month of November, till November 16, the company collected approximately ₹400 crore (standalone basis), which includes approximately ₹30 crore of advance collections done at the end of October related to loan instalments due in November,” it had said.

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IndusInd Bank board yet to decide on Shalabh Saxena, Ashish Damani’s resignation from Bharat Financial Inclusion

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The top honchos of Bharat Financial Inclusion Ltd — Shalabh Saxena and Ashish Damani — have resigned from their positions but the board has decided to defer the consideration of the decision to relieve them until an ongoing review is completed, IndusInd Bank said on Monday.

A review of disbursal of nearly 84,000 loans without customer consent due to a technical glitch at BFIL is at present going on at the microfinance company.

“Shalabh Saxena and Ashish Damani, currently employed with BFIL in the capacity of the Managing Director and CEO and the Executive Director and CFO, respectively, have tendered their resignations pursuant to e-mails addressed to the Chairman of the Board of BFIL on November 25, 2021,” the private sector lender said in a stock exchange filing on Monday.

IndusInd Bank objects to Saxena, Damani joining Spandana Sphoorty

The announcement comes after Spandana Sphoorty (SSFL) had on November 22 announced the appointment of Saxena as its new Managing Director and CEO and Damani as the President and Chief Financial Officer.

BFIL is the wholly owned microfinance subsidiary of IndusInd Bank.

Global audit firm

Both of them have offered to assist in the ongoing review of transactions related to BFIL, for which the bank has appointed an international audit firm to conduct independent review and ascertain the veracity of the anonymous complaints, the bank further said.

“The board of BFIL has deferred consideration of the decision to relieve them until the completion of the ongoing review,” IndusInd Bank said.

The lender has nominated J Sridharan as Executive Director on the Board of BFIL and appointed Srinivas Bonam to oversee the day-to-day functioning of BFIL, it further said.

“MR Rao continues to be associated as an advisor to BFIL bringing his years of experience in microfinance and scaling up BFIL,” IndusInd Bank said, adding that it has also appointed KV Rao, who is the former Chief Operating Officer and Head Member Services for 11 years at BFIL, as an advisor for strengthening the field processes.

Previously, on November 23, the bank had said that Saxena and Damani had not yet resigned from BFIL and had cited a non-compete clause in their contracts that prohibited them from accepting employment at a competitor of the microfinance company.

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Bharat Financial top management resignations: Board defers relieving them till completion of review, says IndusInd Bank

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The top management of Bharat Financial Inclusion Ltd – Shalabh Saxena and Ashish Damani have resigned from their positions, but the board has decided to defer the consideration to relieve them until an ongoing review is completed, IndusInd Bank said on Monday.

A review of disbursal of nearly 84,000 loans without customer consent due to a technical glitch at BFIL is going on at the microfinance company.

“Shalabh Saxena and Ashish Damani, currently employed with BFIL in the capacity of the Managing Director and CEO and the Executive Director and CFO, respectively, have tendered their resignations pursuant to emails addressed to the Chairman of the Board of BFIL on November 25, 2021,” the private sector lender said in a stock exchange filing on Monday.

The announcement comes after Spandana Sphoorty (SSFL) had on November 22 announced the appointment of Saxena as its new Managing Director and CEO and Damani as the President and Chief Financial Officer.

BFIL is the wholly-owned microfinance subsidiary of IndusInd Bank.

Both of them have offered to assist in the ongoing review of transactions related to BFIL, for which the bank has appointed an international audit firm to conduct an independent review and ascertain the veracity of the anonymous complaints, the bank further said.

“The Board of BFIL has deferred consideration of the decision to relieve them until the completion of the ongoing review,” IndusInd Bank said.

The lender has nominated J Sridharan as Executive Director on the Board of BFIL and appointed Srinivas Bonam to oversee the day-to-day functioning of BFIL, it further said.

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Former Spandana MD Padmaja Reddy questions high salary being paid to new MD and CEO

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Padmaja Reddy, founder and erstwhile Managing Director of Spandana Sphoorty, has raised questions about the high salary being offered to the new MD and CEO Shalabh Saxena, arguing that it goes against the social objectives of microfinance companies.

“How can we achieve social objective when CEOs are given ₹6 crore?” Reddy asked during a recent conversation with BusinessLine, adding that loan officers who work at the ground level are paid a much lower salary.

“ Loan officers who work at the ground every day and night work with the social objective… we get our revenue from poor women,” she said, adding that microfinance companies cannot provide salaries as high as those given by banks.

BusinessLine has sent an e-mail query to Spandana on the issue and is awaiting a reply.

New appointment

Spandana Sphoorty had on November 22 announced the appointment of Saxena as its new MD and CEO and Ashish Damani as the President and Chief Financial Officer.

In a regulatory filing, Spandana had said that Saxena has been appointed for a period of five years. It, however, did not disclose his salary.

Also read: Spandana Sphoorty appoints Shalabh Saxena as new MD and CEO

According to Spandana’s annual report, Reddy had a fixed salary component of ₹3 crore, apart from a variable salary component based on the company’s profit.

Reddy had stepped down from Spandana, which is country’s second largest microfinance lender, following a disagreement over a proposal to sell the company to Axis Bank.

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IndusInd Bank: Shalabh Saxena, Ashish Damani yet to resign from BFIL to join Spandana Sphoorty

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IndusInd Bank on Tuesday said Shalabh Saxena, the Managing Director and CEO of Bharat Financial Inclusion Ltd, and Ashish Damani, Executive Director & Chief Financial Officer of BFIL, are yet to resign and as per their terms of contract, they are prohibited from accepting employment at a competitor of the microfinance company.

Further, they cannot be relieved from the services of the company until an ongoing review into the disbursal of nearly 84,000 loans without customer consent due to a technical glitch at BFIL is completed.

Under fire, IndusInd Bank begins review of microfinance subsidiary

“…the continued employment of Shalabh Saxena and Ashish Damani at BFIL is critical to the closure of such process. Accordingly, they cannot be relieved from the services of BFIL, until completion of the said review,” IndusInd Bank said in a stock exchange filing.

BFIL is a wholly-owned subsidiary of IndusInd Bank.

Clarification

“Neither Shalabh Saxena nor Ashish Damani have tendered their resignation from the services of BFIL. As per the terms of their employment, once the resignation is tendered, it is subject to acceptance by the Board of Directors of BFIL (Board). Upon acceptance by the board, a specified notice period is also required to be served. However, as neither of them have tendered their resignations to BFIL, such due process has not been initiated,” it further said.

IndusInd Bank’s ‘technical glitch’: RBI examining portfolio as part of an ongoing audit

Its clarification comes a day after Spandana Sphoorty (SSFL) announced the appointment of Saxena as its new Managing Director and CEO and Damani as the President and Chief Financial Officer.

“Both Saxena and Damani will join Spandana soon,” it had said.

IndusInd Bank further said that as per their contractual terms of employment Saxena and Damani are also prohibited from accepting employment at a competitor of BFIL (such as SSFL), unless approved in writing by the Board of BFIL.

“As stated above, as resignation from BFIL has not been tendered to the board by Shalabh Saxena and/or Ashish Damani, any purported acceptance by them of employment at SSFL will be in contravention of the terms of their employment with BFIL,” it said.

BFIL and IndusInd Bank are in the process of evaluating and undertaking appropriate steps and actions, including strengthening the management of BFIL to continue its usual business operations under the able guidance of its management and the bank, the lender said.

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Microfinance sector: Average collection efficiency improves to 95% in Q2 from 85% in Q1

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Talking to FE, Satish said collection efficiencies in Assam and Kerala improved in the second quarter compared to the first, but the figures lagged far behind the national average due to “external issues”.

The country’s microfinance sector saw a significant improvement in loan repayments in the second quarter of the current fiscal year, when average collection efficiency for micro loans increased to over 95% from around 85% in the first quarter.

Asset quality of the lenders of the sector improved on a sequential basis with portfolio at risk (PAR) above 30 days falling to 10.18% as on September 30 from 16.56% as on June 30, 2021, according to the quarterly review of the sector by Sa-Dhan, a self-regulatory organisation for the sector.

At the end of the second quarter, this fiscal year, the micro credit portfolio of the lenders stood at Rs 2,25,331 crore, down by 1.1% year on year. Total disbursement of all lenders, however, grew 95.4% YoY to Rs 66,694 crore in the second quarter of FY22 compared to Rs 34,135 crore during the same period of FY21. Average ticket size also rose to Rs 35,106 from Rs 34,756.

Sa-Dhan executive director P Satish said, “The sector which was affected in Q1 of this financial year due to the second Covid wave, has seen improvement in repayments and fresh disbursements. The decline is slowing down, although there remains stress on fund access and operations of mid- and small- MFIs.”
Satish said Sa-Dhan hoped and expected a gradual recovery by the third quarter as borrowers’ incomes further stabilised. “We have written to the government to sanction an additional `7,500 crore under the Credit Guarantee Scheme for the sector,” he said.

Talking to FE, Satish said collection efficiencies in Assam and Kerala improved in the second quarter compared to the first, but the figures lagged far behind the national average due to “external issues”.

The Assam government has started the process of providing the one-time relief to the stressed microfinance borrowers in the state after it had signed a memorandum of understanding with microfinance lenders in August for implementation of the relief scheme. For Kerala, high number of Covid positive cases and the recent flood impacted loan repayments.

For the industry as a whole, portfolio at risk (PAR) above 60 days improved to 4.72% as on September 30 from 6.41% as on June 30, 2021. And, PAR above 90 days stood at 2.96% at the end of the second quarter as against 3.01% at the end of the first quarter this fiscal year.

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‘Microfinance lenders should not put profit above social objectives’

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Lenders in the microfinance space should not mimic mainstream finance strategies as they need to balance social objectives with their lending operations, said M Rajeshwar Rao, Deputy Governor, Reserve Bank of India (RBI).

“The roots and origin of microfinance should not be forgotten and sacrificed at the altar of bottom-line growth. There is no denying the fact that self-sufficiency and financial sustainability are the objectives that the lenders need to pursue.

“However, prioritisation of profitability at the expense of social and welfare goals of microfinance may not be an optimal outcome,” Rao noted in his inaugural address at the Sa-Dhan National Conference.

He emphasised that lenders must remain cognisant of the fact that balance-sheet growth should not be built by compromising on prudent conduct.

Weathering challenges of 2nd Covid wave, microfinance industry grows in Q1FY22

Referring to the negative consequences of over-indebtedness, harsh recovery practices and adverse outcomes from harassment of customers, the Deputy Governor cautioned these will adversely impact the microfinance ecosystem.

“From society’s perspective, there are economic and social implications. While chasing higher asset growth and returns, lenders should not throw caution to the winds.

“Any slip-up through adverse actions of the MFIs [microfinance institutions] may undo the tremendous progress achieved over the decades, and the sector can ill-afford to do that,” he said.

Three sets of criticisms

The Deputy Governor stated that there have mostly been three distinct sets of criticisms against microfinance lenders — they lead borrowers into debt-trap like situations; they charge usurious rates of interest, often disproportionate to their funding and operational costs; and they deploy harsh recovery methods, leading to distress among borrowers.

Lenders must introspect and address these issues to prevent the recurrence of crisis episodes, he said, adding that the consultative document on ‘regulation of microfinance’ tries to address some of these issues through the proposed framework.

S&P upgrades Manappuram Finance’s credit rating to ‘BB-’

Over-indebtedness and multiple lending

Rao said the revised framework proposes to address over-indebtedness by prescribing a common definition of microfinance loans, which will be uniformly applicable to all lenders, and linking loan amount to household income.

It proposes that the payment of interest and repayment of principal for all outstanding loans of the household at any point of time should not exceed 50 per cent of its income.

Pricing of microfinance loans

The revised framework proposes to do away with the prescribed ceiling on lending rate and mandate all lenders to have a board-approved policy on an all-inclusive interest rate for microfinance borrowers.

The lenders would also have to provide borrowers a simplified factsheet on the pricing of microfinance loans along with the disclosure of minimum, maximum and average interest rates.

According to the Deputy Governor, the intention is to bring into play market mechanism to lower the lending rates for the entire microfinance sector and empower the customer through transparent disclosures.

Customer protection

A cap on the loan repayment obligation of a household as a percentage of the household income is expected to address the inability of microfinance borrowers to repay the loan.

It has been proposed to extend the collateral-free nature of microfinance loans, as applicable to NBFC-MFIs, to all lenders in the microfinance space.

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India Ratings retains overall negative outlook for microfinance institutions, BFSI News, ET BFSI

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FILE PHOTO: A customer hands Indian currency notes to an attendant at a fuel station in Mumbai, India, August 13, 2018. REUTERS/Francis Mascarenhas

India Ratings and Research has maintained an overall negative outlook on the microfinance sector for the second half of the current financial year due to liquidity concerns in small and mid non-bank microfinance institutions, which could lead to a constraint in their disbursements.

The ratings agency retained a stable outlook for the large and strong sponsor-backed microfinance institutions, while small and mid non-bank microfinance institutions, including those with over 50% of assets under management in microfinance, were on a negative outlook rating.

Liquidity constraints of small and mid-sized companies could have a larger impact on Kerala and West Bengal, while harmonisation guidelines, government guaranteed loans, mechanism of Assam debt waiver and equity raise by some of these companies in the second half of the year could support sentiment in the near term.

According to the agency, microfinance institutions can be categorised as per their funding access. For most large companies, bank funding lines could continue and they may not face immediate liquidity stress. However, small and mid-size companies would need to conserve their liquidity, which could to a lag in their performance.

“The lower rated (BBB and below category) entities have witnessed a rising trend in incremental cost of borrowing which is not the case with large entities. If they are able to get a disproportionate share in government guarantee backed loans, it could help them in funding cost,” the agency said in its report.

Credit costs for microfinance institutions are likely to be in the range of 5%-10% this financial year, depending on their size and scale, access to liquidity, that is the ability to continue to disburse, and geographic concentration, the ratings agency said.

India Ratings also noted the recovery efforts taken by microfinance institutions. The collection efficiency improved over July-August 2021 from June 2021, given that around 70% of the borrowers were in the essential goods and services segments. The current collection efficiency at the end of June lagged behind March levels by 15%-20%, according to the agency.



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India’s lending market doubles in last five years on personal loans boom, BFSI News, ET BFSI

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India’s loan market has doubled in the last five years — fiscal 2017 to 2021 — to Rs 156.9 lakh crore, according to a report.

“Over the last five years, retail, microlending and commercial lending portfolios have witnessed an increase by 91%, 157% and 93%, respectively. Retail and commercial lending contribute 49% each to total lending in India and microfinance contributes to 2% of the overall lending pie,” CRIF High Mark, a credit bureau, said its How India Lends, FY 2021 report.

The loan matrix

The overall personal loans portfolio witnessed 2.3X growth in originations by value and 3.8X by volume from FY17 to FY21 while the same for small-ticket personal Loans is 3X growth in originations by value and 11.5X by volume, it said

Credit Cards witnessed 2.4X growth in New Card originations from FY17 to FY20 followed by a drop in FY21.

Auto loans

Two-wheeler loan books saw 1.8X growth in originations by value and 1.2X growth in originations by volume.

Auto loans portfolios recorded 23% growth in originations by value from FY17 to FY19 followed by a de-growth in FY20 and FY21.

For the same period, home loans portfolio observed 32% growth in originations by value and 15% growth. Affordable Home loans grew by 17% in originations by value and 6% by volume

Business loans witnessed 17% growth in originations by value from FY17 to FY20, followed by almost 2X Y-o-Y growth in originations by volume from FY20 to FY21.

Navin Chandani, MD & CEO, CRIF High Mark, said, “Our report, How India Lends – FY21, is an attempt to highlight the credit trends in India, from FY17 to FY21. Lending Institutions and the policymakers could benefit from the report and collaborate to promote a favourable lending environment. As the development of credit spurs economic growth, we are committed to study and publish reports that will benefit the lending ecosystem.



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Lenders see 4% drop in microfinance loan portfolio in April-June

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NBFC-MFIs witnessed a decline of around 5%. Banks held a 44% market share in the microfinance segment at the end of June, followed by NBFC-MFIs, which held a 32% share.

Lenders saw their gross loan portfolio (GLP) in the microfinance segment fall 4% year on year (YoY) during the quarter ended June as the second wave of Covid took a toll on loan growth. Industry association Sa-Dhan said despite the ongoing pandemic, the microfinance sector witnessed a disbursement of Rs 25,820 crore by all lenders, though on a sequential basis, the GLP was down 14%. The combined GLP of microfinance institutions (NBFC-MFIs), banks, small finance banks (SFBs), not-for-profit (NFP) MFIs and other NBFCs stood at Rs 2.14 lakh crore as on June 30, down from Rs 2.49 lakh crore as on March 31, 2021.

P Satish, executive director, Sa-Dhan, said though the disbursements during Q1FY22 were higher compared to the corresponding period of FY21, the business of the sector faced major challenges amid lockdowns. “Small MFIs bore the major brunt as access to funds from banks was restrained. However, I must say that we have seen a recovery in microfinance operations since July,” Satish said.

On a Y-o-Y basis, banks witnessed around 4% growth in GLP, while SFBs saw a decline of around 14% in GLP. The highest growth in terms of GLP was seen in the NFP MFI segment, which clocked 15% growth, while NBFCs recorded a 22% decline in their microfinance GLP. NBFC-MFIs witnessed a decline of around 5%. Banks held a 44% market share in the microfinance segment at the end of June, followed by NBFC-MFIs, which held a 32% share.

Sa-Dhan said the industry average of the portfolio at risk (PAR), where repayments have been overdue for more than 30 days, stood at 17.16%. Fourteen states and Union Territories — Lakshadweep, Kerala, Assam, Andaman & Nicobar Islands, Manipur, Meghalaya, Chhattisgarh, Mizoram, Karnataka, West Bengal, Tamil Nadu, Madhya Pradesh, Pondicherry and Nagaland — have a PAR 30+ value higher than the industry average.

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