How Saral Jeevan Bima fares among term plans

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Term plans are supposed to be simple products in the life insurance space. But life insurers add different features, pay-out options and other conditions, making the selection of a term plan difficult, prompting the regulator, IRDAI, to come up with Saral Jeevan Bima.

The objective of this standard term policy is to offer simple basic life cover for policyholders across income categories. With a few insurers introducing the standard term policy in their menu, we discuss their offerings.

Cost of the cover

Saral Jeevan Bima is a plain vanilla term cover that pays the sum assured (SA) in lump sum to the nominee in case of death of the policyholder during the policy term. The policy is offered for a minimum SA of ₹50,000, up to a maximum of ₹25 lakh.

According to industry experts, the underwriting process is one of the main factors influencing the pricing of these standard products, given that the coverage is the same across insurers. For instance, Saral Jeevan Bima offered by SBI Life would cost a 30-year old individual — with a sum assured of ₹25 lakh — a premium of ₹12,479 per year. SBI Life requires an individual to undertake a physical medical check-up.

On the other hand, PNB Met Life’s premium for the same cover works out to ₹6,278 per year and doesn’t require any medical assessment. Some insurers offer tele medical facility. For instance, ICICI Pru Life, for the same ₹25-lakh cover (30-year individual), conducts a tele medical check-up before issuing the policy and the premium works to ₹9,428 per year. While medical assessment benefits the policyholder (by reducing the chance of rejection of claim in the future on medical grounds), it bumps up the premium.

The pricing of the policy is not only based on medical assessment but also depends on the income category (whether salaried or self-employed), profession and age. The higher your age, the higher will be your premium.

However, if you compare Saral Jeevan Bima with other term plans in the market, the premium seems high. For instance, the premium for Edelweiss Tokio Life’s term plan Zindagi Plus is ₹4,434 for a ₹25-lakh cover (30-year individual), while that for Saral Jeevan Bima under the same insurer works out to ₹8,259.

According to Indraneel Chatterjee, Co-Founder and Principal Officer, RenewBuy, “The premium for the standard product appears relatively high because the other term planscater to individuals usually in higher income brackets, for whom insurers will be in a position to absorb the underwriting costs and risks, given the higher coverage.” The minimum cover offered by most term policies in the market is over ₹25 lakh whereas for the standard product, the maximum coverage is itself only ₹25 lakh. For instance, in SBI Life’s eShield plan, the minimum cover is ₹35 lakh, with no limit for maximum cover.

Chatterjee further adds, “ Saral Jeevan Bima caters to those in the low and mid-income category, mostly self-employed, which explains the stark difference in the premium, though the on-boarding process is simple.”

 

Our take

You can consider this standard term plan for basic protection if you are self-employed or belong to a lower income category.(say, earning less than ₹5 lakh a year)

Though most insurers offer term plan for a minimum cover of ₹30 lakh, a few do offer SA starting at ₹25 lakh, including Max Life, PNB Met Life, Kotak Life and Aegon Life. Then in such cases, it makes sense to compare premium offered by other term plans by the insurer for more or less the same or additional cover.

But remember, as a general rule, it is good to have a cover that is at least 10-25 times your annual income. This should also be reviewed periodically, as and when your income and liabilities increase.

Although two riders — accident death and permanent disability benefit — can be offered with the standard cover, so far, no insurers have offered these.

So, all things considered, do compare the coverage, riders and other features of different offers before signing up a term policy.

For a detailed analysis of Saral Jeevan Bima, look up All you wanted to know about Saral Jeevan Bima (https://tinyurl.com/Saralbima)

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Find out the real returns on a traditional insurance plan

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Most folks starting out on their career end up committing to hefty premium payments on traditional insurance plans because they’re somehow led to believe that they offer much better returns than plain vanilla products such as bank deposits. But they’re making a mistake. Traditional insurance plans usually offer low returns that are obscured by the truckloads of jargon that insurance firms and agents use to describe their ‘benefits’. Here are four tips to decipher the true returns.

Death vs Survival benefits

The first step to understanding returns from a traditional insurance plan is to separate the two kinds of benefits it offers – the death benefit and survival benefit. Death benefit is the sum that your nominees will get if you die during the policy term. Survival benefits are what you’ll receive when the policy matures.

While product brochures and benefit illustrations may list both the death and survival benefits side-by-side, it stands to reason that you will never receive both at the same time.

Take the case of LIC’s Bima Jyoti, a recently launched savings-cum-insurance plan. The plan is available for terms ranging from 15 to 20 years and you’ll pay premiums for five years less than the policy term you choose. Consider 35-year-old Rao who buys a Bima Jyoti plan for 20 years. He’ll pay an annual premium of ₹78,770 plus GST (at 4.5 per cent for the first year and 2.25 per cent thereafter) for 15 years for a ₹10 lakh basic sum assured. The basic sum assured is the amount of life insurance that he chooses to buy.

This plan offers survival benefits in two forms. If he lives until 55, as he is quite likely to, he will get back his basic sum assured plus guaranteed additions at the rate of ₹50 for every ₹1000 basic sum assured, for every policy year. In effect, at 55, Rao would have paid ₹12.09 lakh as annual premium by 55 (₹82314 for the first year and ₹80542 for 14 years after including GST). He will receive ₹20 lakh as a lumpsum payment in return at 55. This will consist of ₹10 lakh in basic sum assured and Rs 10 lakh by way of guaranteed additions (calculated as ₹50/1000*1000000*20) that have been accruing each year. This ₹20 lakh return at maturity is what he should be looking at to evaluate this plan. Applying an IRR (Internal Rate of Return) to the survival benefits, the effective return for Rao works out to about 4 per cent.

Rao needs to be less bothered about the complicated death benefit calculations. The plan promises death benefits as “sum assured on death plus guaranteed additions till date”. Here, the “sum assured on death” is the higher of 125 per cent of basic sum assured, 7 times annual premium or 105 per cent of total premiums paid. So, if Rao unfortunately passes away at age 50, his nominees will receive Rs 20 lakh ((1.25*10,00,000) + (50/1000*10,00,000*15)). But this is irrelevant to him if he is mainly looking at this as an investment product.

Guaranteed or Participating

When traditional insurance products are pitched to you, insurers often make a big deal out of the attractive bonuses offered by the plan. However, you may not know that these bonuses, like the ones that you get from your employer, are conditional on the insurance company doing well.

Traditional plans usually offer three kinds of bonuses – simple reversionary bonus, final maturity bonus and loyalty additions. All three are paid out only if the insurer’s balance sheet is found to contain a surplus over its future liabilities, at the end of each year. At the end of each year, insurance companies hire an actuary (a professional mathematician) to calculate if their current funds (Life Fund) accumulated by way of life premiums will be sufficient to meet future claims from policyholders. Any surplus that the actuary finds is distributed to policyholders as the Simple Reversionary Bonus. In place of the Simple Reversionary Bonus, some plans may accumulate these surpluses and pay them as Loyalty Additions at the end of the policy term.

Yet other plans may also promise a Final Additional Bonus as a one-time payout at the policy maturity. While you can get a rough idea of the bonus rates declared by an insurer based on history, do note that there’s no guarantee that future bonus rates will be the same as the past.

While comparing traditional plans, be sure to distinguish between plans that offer guaranteed additions (which are not dependent on the insurer’s surpluses) and those that offer bonuses, which are optional. If you find the word ‘participating’ in the description, you’re buying a plan that depends on bonuses for returns.

Simple vs Compound interest

One of the key pitches to market such plans is that they offer steady guaranteed additions in a declining interest rate environment. Bima Jyoti’s Guaranteed Additions of ₹50 per thousand, for instance, are pitted against the 5 per cent interest on a bank FD. Many a time, agents point to the reversionary bonus rates of ₹40-50 per thousand declared by LIC to ‘prove’ that they are superior to other fixed income products. This is a fallacious comparison.

Traditional insurance products pay out their guaranteed additions and reversionary bonuses as simple additions to your sum assured. When a traditional insurance plan offers a guaranteed addition of ₹50 per thousand, it will add ₹50,000 a year to your kitty on a ₹10 lakh sum assured. But this sum does not compound or earn interest on interest. Interest rates on cumulative bank FDs or bonds, in contrast, earn interest on all your previous balances including your interest receipts. Given that compounding makes a huge difference to your long- term wealth from any investment product, comparing simple and compound return-earning products is like comparing chalk and cheese.

While most investment products pitched to you showcase the returns they’ll on the sums you invest, traditional insurance plans often don’t do this. They have a strange practise of promising ‘benefits’ not on the premiums you pay, but on the sum assured, which is usually the life cover you’re buying. Usually, guaranteed additions, reversionary bonuses and loyalty additions are all calculated on the sum assured you sign up for.

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Home loans: Banks unleash rate war towards year-end

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Banks have unleashed a rate cut war in the home loan space on the last lap of the current financial year (FY) 2021 to bulk up their retail portfolio.

State Bank of India (SBI) was the first off the blocks, announcing on March 1 around noon that the minimum interest rate at which it will offer home loans will start at 6.70 per cent (against 6.80 per cent earlier) for a limited period — up to March-end 2021.

Late evening, Kotak Mahindra Bank (KMB) went one better, announcing that the lowest interest rate at which it will offer home loan will be 6.65 per cent (up to March-end 2021) against 6.75 per cent earlier.

Also read: Residential realty recovers on consolidation: ICRA

The move to pare home loan interest rate just for a month seems two-fold. Firstly, banks want to grow their topline due to year-end considerations. Secondly, they are probably signalling to prospective borrowers that home loan interest rates have bottomed out (could rise in the new FY) in the context of rising Government Security (G-Sec) yields.

The move by SBI and KMB could trigger a matching response from other lenders as they may not want to lose business to rivals.

“Banks want to increase their topline towards the year end. Normally, in February and March, they will be in campaign mode for promoting their products.

“Along with the home loan, there will be cross-sell of life insurance policy. If you take a car loan, insurance will come along with that,” said V Viswanathan, banking expert.

He said that banks will try to offset the effect of lower interest rate on home loans through cross-sell of life insurance, which is tacked to the loan.

Moreover, sanctioning loans towards the year end will also help banks to do part-disbursal in the first half of next FY, which is typically a lean season, in respect of stage-based release of installments.

“With low interest rates and various income tax exemptions available on home loans, there will be many people who will want to take a home loan,” said Viswanathan.

That interest rates could be headed north could be gauged from the jump in the yield on the benchmark 10-year G-Sec (carrying 5.85 per cent coupon). The yield on this G-Sec has risen about 33 basis points since January-end 2021.

Ravi Prakash Jaiswal, General Manager, Canara Bank, said: “The outlook for home loans is very good. In the wake of the pandemic, work from home has gained ground. People who were earlier advocating rental housing are now going for their own house.

“And people having their own house are going for bigger house. So, they are disposing off/ renting out their smaller house and going for bigger house.”

Canara Bank kick-started a mega retail expo across the country from February 22 to March 16, 2021 to grow its retail loans such as home, vehicle and education loans.

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LIC launches individual savings plan

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Life Insurance Corporation of India has introduced a new non-linked, non-participating, individual, savings plan which offers an attractive combination of protection and savings

The plan — LIC’s Bima Jyoti — provides guaranteed lumpsum payments at maturity and financial support to the family in case of the unfortunate death of the policyholder during the policy term.

It can be purchased offline through an agent or other intermediaries as well as online from the LIC website.

“Guaranteed additions at the rate of Rs 50 per thousand basic sum assured will be added to the policy at the end of each policy year,” LIC said in a statement on Monday.

The minimum basic sum assured is Rs 1 lakh with no upper limit.

“In the current scenario of rapidly declining interest rates, the guaranteed additions offered along with risk cover is an attractive feature in LIC’s Bima Jyoti,” the insurer said.

The policy can be taken for a term of 15 to 20 years with the premium paying term calculated as the policy term minus five years, it further said.

Loan facility is also available to meet liquidity needs.

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How to get your insurance complaints addressed

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Insurance products, be it life, health or motor-related can be somewhat difficult to understand in terms of coverage, exclusions and other aspects such as sub-limits, co-payments and no claim bonus. While the awareness about insurance products is slowly improving, it is still low compared to the same in developed nations. This leaves room for misrepresentation, mis-selling and sometimes even fraud.

For instance, recently some “policyholders” of Bajaj Allianz General Insurance company tried to make a claim on their motor insurance policy. But the insurer didn’t settle their claims as the policies held by them were fake. Though the insurance company claims to have taken the necessary steps against the fraudsters, it was the “policyholders” who were left in the lurch. While these individuals will have to fight it out in court, others who hold a genuine policy have recourse in case of any issues.

So, if you are an aggrieved policyholder, here is how you can file a complaint.

First step

If you have any issue or a complaint against an insurer, the first step is to inform the respective insurance company’s grievance redressal cell. All life and general insurance companies provide details contact personnel (phone number and email address) on their website and the policy document. You can reach out to insurers through their digital platforms as well. With offices/branches of insurers temporarily were closed or working at minimum capacity, post pandemic , insurance companies have taken initiatives to encourage policyholders to access their services through digital touch points such as WhatsApp, mobile apps, chatbots and e-mails.

Alternatively, you can directly connect with the insurer and raise a complaint by calling the toll-free number provided on the website and in the policy document.

Insurers update you on the status of the complaint through SMS or email.

Time limit

The insurer should acknowledge the complaint within three days and provide a solution within 15 days or as per the time limit set by the insurance regulator, IRDAI. The regulator has defined the maximum turnaround time (TAT: time taken for completing a task or process) for different services provided by the insurers. For instance, the maximum TAT for life insurers when it comes to settlement of maturity claim or survival benefit or penal interest not paid is 15 days. Similarly, TAT is 30 days for settlement of death claims without investigation requirements and is six months in cases with investigation. You can get the details on TAT from the websites of the respective insurers or IRDAI.

A few insurers such as Digit Insurance provide detailed TAT for each of their services. For premium-related issues, the maximum TAT is 10 days. These issues include premium paid but the receipt not received by the policyholder or premium charged wrongly by the insurer.

If your issue is unresolved at these levels, you can write to the grievance redressal officer of the respective insurer. Again, the contact details (email/phone) will be available in your policy document and on the insurer’s website.

Escalation

If your complaint is still not addressed within the time limit or you are not satisfied with the resolution offered, you can contact IRDAI directly. You can register your complaint in one of the three ways.

First, call the toll free number (details available on the IRDAI website as well on the insurers’ websites). Two, send an e-mail along with the resolution offered by the insurer, if any, along with your policy document or policy number and other relevant supporting documents, if any. Three, you can register your complaint online and keep track of it using Integrated Grievance Management System (IGMS). Alternatively, you can write to the regulator’s grievance cell along with the requisite documents. For this, you need to fill the complaint registration form (available online on IRDAI’s website) and post the same to the Consumer Affairs Department- Grievance Redressal Cell, IRDAI.

Beyond this, you have the right to lodge your complaint with the insurance ombudsman or a consumer/civil court. The details of the insurance ombudsman are available on the respective insurers’ websites and your policy document. You can approach the office nearest to you.

If both parties agree for mediation, the ombudsman gives a recommendation within one month from the date of complaint. Otherwise, the ombudsman passes judgement within three months from the date of receipt of all requirements from the complainant. Keep in mind that you must approach the ombudsman within a month from the date of sending a written complaint to the insurer (to which there is no reply) or within one year from rejection by the insurer.

However, before you escalate the matter with IRDAI or the ombudsman, you must first write to your insurer.

Do note that, you don’t have to pay a fee for making a complaint.

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Debenture holders of Reliance Capital approve asset monetisation proposal

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The debenture holders of Reliance Capital have approved the asset monetisation proposal of the company, which includes 100 per cent stake sale in its general insurance business and broking arm as well as exiting its life insurance subsidiary.

The decision was taken at a meeting of the debenture holders of Reliance Capital on January 5.

“..we wish to inform that all the resolutions have been passed by the debenture holders with requisite majority,” it said in a regulatory filing on Monday.

Also read: Reliance Capital: 10 more bids submitted

They were to consider and approve proposals for the asset monetisation process, enabling enforcement of security interest, and acknowledgement and ratification for the reimbursement of costs incurred by the debenture trustee.

The monetisation process is under the aegis of the Committee of Debenture Holders and the Debenture Trustee Vistra, which represents 93 per cent of the total outstanding debt of the company.

Reliance Capital had, on October 31, floated an expression of interest (EoI) for selling stake in its subsidiaries as part of the process to pay off its dues to creditors and become debt-free.

It plans to sell off its entire stake in both Reliance General Insurance and Reliance Nippon Life Insurance. Besides, it also plans to sell 100 per cent stake in Reliance Securities, Reliance Financial and Reliance Health.

It also proposes to sell off its 49 per cent stake in Reliance Asset Reconstruction, 20 per cent holding in ICEX as well as other PE investments like Naffa Innovations and Paytm E-Commerce.

Meanwhile, separately, Reliance Home Finance and Reliance Commercial Finance are also undergoing resolution under the IBC process, and are expected to be completed by March 31 this fiscal.

Bank of Baroda is the lead banker under the ICA resolution process for both companies.

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PhonePe launches Term Life Insurance plans for users

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PhonePe, India’s digital payments platform, today announced the launch of Term Life Insurance plans on its platform, in association with ICICI Prudential Life Insurance Co Ltd.

According to the official release, with this launch, millions of PhonePe users can now avail of term life insurance starting from ₹149 per annum.

This policy can be availed instantly on the PhonePe app without any health check-up and paperwork through an all-digital customer experience, PhonePe noted.

The report noted that India’s population has an insurance penetration of just 2.73 per cent and PhonePe, with its over 250 million user-base, aims to improve awareness and penetration of term life insurance products.

All of PhonePe’s users aged between 18 and 50 years and earning ₹1 lakh per annum or above can avail of this policy instantly on the platform.

Furthermore, this policy insures the user for a sum ranging from ₹1-₹20 lakh. The sum depends on the premium amount, and can be renewed seamlessly upon expiration on the PhonePe app, the report added.

Also read: PhonePe introduces voice notification feature for Business app

Commenting on the launch, Gunjan Ghai, VP & Head of Insurance at PhonePe said in the official release: “Insurance as a product has remained largely unpenetrated in India especially in the geographies, age and income groups that need it the most…We at PhonePe are excited to partner with ICICI Prudential to help solve this problem and also to help our user base with a unique product specially tailored for their needs.”

Steps to avail term insurance plan

Users of PhonePe can obtain their term life insurance in a few steps. In the My Money section of the app (both Android & iOS) they can visit the Insurance section and proceed by selecting Term Life Insurance and select the sum they would like to be insured for.

After providing basic details of the person being insured and their nominee, the user can complete their purchase by paying instantly online through PhonePe.

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Edelweiss Financial Services closes ₹100-crore NCD issue early

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Edelweiss Financial Services Ltd (EFSL) has decided to close its public issue of secured redeemable non-convertible debentures (NCDs) on January 4, 2021 against the scheduled close of January 15, 2021.

EFSL’s NCD issue, amounting to ₹100 crore (base issue), with an option to retain oversubscription up to ₹100 crore aggregating to a total of ₹200 crore, opened for subscription on December 23, 2020.

The debenture fund raising committee has decided to exercise the option of early closure and to close the issue on January 4, 2021, the company said in a regulatory filing.

Also read: Mixed reactions to RBI panel proposal for conversion of large NBFCs to banks

EFSL, in a statement issued on December 21, 2020, said its NCDs offer an effective yield (cumulative) of 9.95 per cent per annum for 120 months tenure, 9.35 per cent per annum for 36 months tenure and up to 9.80 per cent per annum for 60 months tenure.

Seventy five per cent of the funds raised through this issue will be used for the purpose of repayment /prepayment of interest and principal of existing borrowings of the company.

The balance is proposed to be utilised for general corporate purposes, subject to such utilisation not exceeding 25 per cent of the amount raised in the issue, EFSL added.

Also read: Edelweiss Asset Management raises ₹6,600 crore in ESOF III

EFSL is principally engaged in providing investment banking services and holding company activities comprising development, managerial and financial support to the business of Edelweiss group entities.

It has seven lines of businesses ― corporate credit, retail credit, wealth management, asset management, asset reconstruction company, life insurance and general insurance.

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Flat growth for life insurance industry in FY21: Murlidhar

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The life insurance industry’’s growth in the current fiscal is likely to stay flat amid sharp traction seen in the protection business and ₹5 lakh income tax exemption will have a short term negative impact, a top life insurance official said on Wednesday.

In the private sector players, the additional premium income saw a de-growth of four per cent in the first half of the fiscal while some companies attained healthy growth.

Companies that could offer complete digital onboarding and servicing platforms immediately grew, he said.

“This has been an unprecedented year. The industry is likely to remain flattish. However, we will stay ahead of the industry. In the first half our additional premium had grown by 16 per cent,” Kotak Mahindra Life Insurance MD & CEO G Murlidhar said.

The company was keeping its fingers crossed despite the last quarter (January-March) is typically best for insurance firms for their tax planning. However, companies remain unsure about this year’s behaviour after the government had allowed complete tax exemption for up to ₹5 lakh income.

Murlidhar said this will not be an impediment for growth in the long run and he expects GDP of the country to stay at 7-8 per cent growth in the next five years.

With ₹3,700 crore net worth the Kotak Mahindra owned company was not looking at an IPO to raise capital and said it was well capitalised to meet capital for the next few years.

The asset under management is close to ₹40,000 crore.

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What you need to know about assured income plans

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These products are considered long-term savings plans that offer assured returns at a pre-determined rate at regular intervals. But they may not suit everyone. The premium for these products are on the higher side compared to term plans.

So, before you go for an assured income plan, you must understand the basics of the product to decide if it meets yours and your family’s requirements.

How does it work

Guaranteed income products are usually non-participating, non-linked policies. That means, these products are not market-linked and insurers don’t share profits of the company (in the form of bonus) with the policyholders. Instead of declaring bonus, life insurers provide guaranteed returns (at a pre-determined rate on total annualised premium paid) and sum assured will be paid on maturity.

Many insurers offer the choice on how you want to receive your maturity amount, provided the premiums have been paid regularly. You can receive the pay-out either monthly, quarterly, half-yearly or annually or as a lump-sum.

When it comes to premium, you have the option of paying for a limited period while the policy covers you for the entire period. Most insurers offer 3-4 options for premium payment term. That means, if it’s a 20 year policy, you could pay premium for, say, five years only, and the policy will continue to cover you for another 15 years.

In case of death of the policyholder during the policy period, most policies in the market would pay the sum assured to the nominee, higher of 10 times of annualised premium or 105 or 110 per cent (varies with each policy) of total premiums paid up to the date of death.

Advantages

Guaranteed products come with a few advantages. One, the maturity proceeds from such products are exempt from tax. Two, policyholders get a fixed rate (determined at the time of policy issuance) until maturity of the policy. According to Vivek Jain, Head – Investments (Life Insurance), Policybazaar.com, the top guaranteed products in the market offer 5.5 to 5.8 per cent on average as return. This is in addition to the life cover they offer. On the other hand, guaranteed life insurance plans are suitable mainly for risk-averse individuals. Sarita Joshi, Product Head, Probus Insurance, says, “People who are aged 40-years and above should consider adding guaranteed product to their investment portfolio”

Also, guaranteed products usually entail high premium payments in the initial period when compared to plain vanilla term covers. The maturity proceeds are received only after a long period of, say 15 or 20 years. Your money gets locked-in for a long time and your returns may not always factor in the prevailing inflation.

Today, with interest rates having possibly bottomed out, and expected to rise going forward, you will be locking in to a conservative return for the next 10-15 years. Further, it is advisable to opt for a term plan for protection and consider other financial instruments, if one wants better returns.

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