IDBI Bank launches Video KYC facility for savings account customers, BFSI News, ET BFSI

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LIC backed lender IDBI Bank launched a Video KYC Account Opening (VAO) facility for its savings account owners, which allowed a contactless and paperless mode of onboarding customers. Through the facility, IDBI Bank’s prospective customers could open a savings account remotely, without having to visit a branch nor fill forms, as the VAO allowed account openings through homes and offices.

IDBI Bank’s Deputy Managing Director, Suresh Khatanhar, during the launch of the facility also inaugurated a centralized Video-KYC hub, in Mumbai. Speaking at the launch, Khatanhar said “VAO – Video KYC Account Opening is yet another step in creating more digital journeys benefiting the customers. This comes close on the heels of the “I Quick” mobile app based account opening and “WhatsApp Banking” facilities the Bank had launched recently.”

Since the COVID-19 pandemic, numerous public and private lenders have launched remote KYC facilities which allow customers to open accounts without having to visit the physical branches of lenders. These include Axis Bank, Kotak Mahindra Bank, IndusInd Bank, IDFC First Bank, ICICI Bank, and YES Bank.



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LIC IPO: Govt appoints Milliman Advisors to determine ’embedded value’ of the insurer

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The Government on Thursday took one more step towards Initial Public Offer (IPO) of Life Insurance Corporation of India (LIC) by appointing Reporting Actuary.

“Government has selected Milliman Advisors LLP India as the Reporting Actuary for the Embedded Value of LIC,” Secretary of Department of Investment and Public Asset Management (DIPAM), Tuhin K Pandey said in a tweet. Further, he mentioned that work to start soon. Apart from Milliman, EY Actuarial Services LLP and Willis Towers Watson Actuarial Advisory LLP were in the fray.

 

According to the Indian subsidiary of US-headquartered Milliman, the firm claims to be among the world’s largest providers of actuarial and related products and services. The firm has consulting practices in healthcare, property & casualty insurance, life insurance, financial services, and employee benefits. Founded in 1947, it is an independent firm with offices in major cities around the globe.

DIPAM is a department under the Finance Ministry and is responsible for disinvestments and working together with the Financial Services Department for selling part of Government’s share in LIC.

Indian Embedded Value

Earlier, DIPAM floated a Request for Proposal (RFP) to appoint an actuary for determining the Indian Embedded Value (IEV) for LIC. The IEV is a measure of the consolidated value of shareholders’ interest in the life insurance business within the meaning of the Insurance Act, 1938, and applicable IRDAI regulations. It is one of the pre-conditions of the initial public offer (IPO) for LIC, and it needs to be determined by an independent actuary.

IRDAI regulations require an applicant company to file the ‘Embedded Value’ before an IPO. The valuation report needs to be prepared by an independent actuary and peer-reviewed by another professional.

In her FY 2020-21 Budget speech, Finance Minister Nirmala Sitharaman proposed to sell a part of its holding in LICI by way of Initial Public Offer (IPO). This IPO is critical to meet the ₹2.10 lakh crore proceed. O-ut of this target ₹90,000 crore is to be collected through selling stakes in LIC and IDBI Bank while ₹1.10 lakh crore is to be mobilised through stake sales, buyback etc. of Central Public Sector Enterprises (CPSEs).

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Life cover for young: Term plan or plain-vanila policy?

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I am 34-year-old, single, male, earning ₹30,000 per month. I don’t have term insurance . I searched some term plans on internet and other sources and got confused and can’t make out now which term plan is suitable. All term insurance plans have riders or add-ons. Is it useful to buy riders? Are returns of premium term plans worth the money? Which term insurance is suitable for me?

Arunkumar J

Given that you are young, a plain-vanilla life insurance policy should do. These plans will pay out the sum assured to your nominee in case of your death during the term of the insurance cover. On you surviving the policy term, the premium will not be returned. Note that in pure term plans, the premium even for a large sum insured (say ₹50 lakh/₹1 crore) is nominal. For instance, for a 30-year-old male, the premium for ₹1 crore sum assured (SA) policy will be below ₹18,000 per annum.

Among term life covers, you may look at policies of LIC, HDFC Life, MAX Life or ICICI Prudential as these are insurance companies with highest claim settlement record in the industry. If you are looking for plans with the lowest premium, you can go online to aggregator websites to see the options.

Coming to riders, note that these are nothing but add-on covers for additional premium. A popular rider that comes with term insurance is accidental death. In this, if an accident results in death of the insured, then, coupled with the base SA, an additional sum is paid to the nominee – some insurers even offer to pay double the SA for accidental death. For a small additional premium, it can be attractive to go for this rider that gives you higher SA. However, note that add-ons such as critical illness riders are expensive and do not offer a comprehensive cover.

Now, coming to your question on return of premium (ROP) term plans, while it looks like these products are offering insurance for free, it is not so the case. ROP term plans charge a high premium (almost double the premium of regular term covers) as they are guaranteeing to return the premium.

Also, though insurers promise to return all premiums paid in ROP term plans, it does not include premium on riders and the tax (Goods and Services Tax ) you paid for the total premium. So, when money comes back, it will be less than what you coughed up originally.

If one buys a plain vanilla term insurance plan and invests the balance in a bank fixed deposits , at the end of 30/40 years, he/she would have accumulated a bigger corpus.

Thus, the opportunity cost of returns one foregoes on the money invested in return of premium term plans is high.

 

Send your queries to insurancequeries@thehindu.co.in

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How to revive a lapsed LIC policy?

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To offer some respite to life insurance policyholders, LIC recently launched a revival campaign to ensure benefits of the policy continue. The revival campaign encourages people to renew their policy by offering concession on late fees. So, if you have a policy with LIC, then you can revive your (individual) policies between August 10 and October 9, 2020. It is applicable for eligible plans subject to certain terms and conditions. Here is what you should know.

A life insurance policy offers continued financial security to you and your family, provided you, as a policyholder, pay the premium regularly. If the premium dues are left unpaid over a long period of time, the policy may lapse and you may lose all or part of its benefit. As part of its claim clearance offer, LIC is also encouraging policyholders to get their maturity amounts if they have missed making a claim on time.

Revival

Until premium dues are settled, with interest (penalty) chargeable by the insurer as a late fee (from the due date) along with the premium amount due, the policyholder will not receive the benefits of a life policy. A policy is said to have lapsed if the premium dues are not paid even after the grace period (30 days for yearly, half-yearly and quarterly premium payment and 15 days for monthly premium payment). In case of death of the policyholder when a policy has lapsed, if the policy has acquired surrender value, then claims will be settled to that extent by the insurer. If not, the policy loses all its benefits and no claims would be settled.

Usually, insurers allow you to revive your life policies within a period of five years along with penalty. Note that the penalty will vary with each insurer. For instance, LIC charges 9.5 per cent per annum as late fee penalty on premium dues. HDFC Life, too, charges 9.5 per cent per annum as interest on premium outstanding. At the time of revival, policyholders will have to pay total premiums due plus the penalty (interest) amount to reinstate the policy benefits.

Your policy document will state whether your policy is eligible for revival if it has lapsed. Beyond five years, insurers may allow for policy revival on a case-to-case basis.

In the case of LIC, in its recent revival campaign, you get to revive certain policies within five years from the date of the first unpaid premium (from the date you stopped paying premium). It is not applicable for high risk plans, including some term insurance, health insurance and multiple risk policies. High risks policies are those that, for instance, involve repayment of double/triple sum assured on maturity. LIC is offering late fee discounts to encourage policyholders to make the premium payment. If your total premium is up to Rs 1 lakh, then you get a late fee discount of 20 per cent (on late fees) with maximum concession amount limited to Rs 1,500. For premium amount between Rs 1 lakh and Rs 3 lakh, the late fee discount is 25 per cent (maximum concession is up to Rs 2,000) and for premium above Rs 3 lakh, the late fee discount is 30 per cent (concession capped at Rs 2,500).

How to revive

Policyholders can revive the policy with the insurer directly by paying the interest charges for late payment. Keep in mind that it is left to the discretion of the insurer to accept or reject the policy (although rejection is rare). Once the policy is revived, the benefits from the policies are also reinstated.

In the case of LIC policies, you can contact the agents or visit the branch to complete the revival process. It is more or less the same for other insurers as well. You can also call your insurer’s customer care to find out about revival procedures.

But, generally, it is better to keep the policy active by paying premium dues on time. Insurance companies usually send a premium reminder through mail or message or both.

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