Uday Kotak, BFSI News, ET BFSI

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Asserting that Indian banks have been behind the curve in tapping payments technology, Kotak Mahindra Bank Managing Director Uday Kotak on Friday said they need to wake up before large parts of the traditional financial markets move out from them. Indian bankers have been short-sighted on the payments business in the last couple of years as they saw no money in payments, Kotak said at Infinity Forum organised by the International Financial Services Centres Authority (IFSCA) and Bloomberg.

As a result, they have allowed the growth of unified payments interface (UPI) payments monopolised by two players, Google Pay and PhonePe which have got 85 per cent market share, he said.

Therefore, it’s a wake-up call for Indian banking, he said: “Wake up, you will see large parts of the traditional financial markets move out.”

Having said that, he said, “We have to keep in mind that consumer tech companies have revenue models outside of finance. For instance, the advertising model or the e-commerce model. Banks, by law, under Section 6 of the Banking Regulation Act cannot get into non-financial business as defined.”

Therefore, there are serious issues about how you are going to draw the lines and simultaneously, there is an issue about financial stability, he said.

“I was reading an article which said that when you put a regulated entity into competition with a fintech or a consumer tech, the standard approach of the consumer tech is to play fast and loose on regulation and gain market share at great speed.

“I am not against competition. All that I’m saying is we need to make sure that in the name of better competitive service, we don’t have a systemic and a stability challenge at the same time,” he said.

Recalling Prime Minister Narendra Modi’s assertion that the most important aspect of digital growth is consumer trust that has to be protected at all costs.

“So, we need to make sure that as we go for fintech and grow it, we must also be clear that we do not betray trust,” he said.

On the homegrown payments ecosystem, Kotak said UPI payments as well as Aadhaar unique identity basis for transactions are remarkable innovations and they could be exported globally.



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Kotak, BFSI News, ET BFSI

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Mumbai: Veteran banker Uday Kotak on Friday raised several concerns over the domination of Google Pay and PhonePe in the payments business. He said that while banks have been caught napping, policymakers also need to look at the issue from a financial stability point of view.

Speaking at an event organised by India’s International Financial Services Centres Authority and Bloomberg at GIFT City, Kotak said that Indian banks have been behind the curve and have allowed the growth of UPI payments to be monopolised by Google Pay and Walmart-owned PhonePe, who have got 85% of the market.

“It is a wake-up call for Indian banking: Wake up, or you will see a large part of the financial market move out. From a policy and financial stability point of view, which policymakers have to look at,” said Kotak. He said that bankers were shortsighted in the last two years. “They said there is no money in payments and let the payment market be taken by these two-three companies.”

Kotak said that bankers need to keep in mind that consumer tech companies have revenue models outside finance. “For example, the e-commerce model. Banks under section 6 of the Banking Regulation Act cannot get into non-financial business. There are serious issues of how we are going to draw the line and simultaneously there is an issue of financial stability,” said Kotak.

The chief of the country’s third-largest private bank also made a reference to the raising of deposits by payment platform Google Pay and to the central bank’s move to ban first loss default guarantees provided by lending platforms. He said that there was a need to establish who was responsible for the deposits and who was bearing the risk on loan assets.

According to Kotak, a competition between a regulated entity and a fintech or consumer tech usually ends up with the tech company being fast and loose on regulation and gaining market share at great speed. “I am not against competition. All I am saying, in the name of competitive service, we do not have a systemic and stability challenge at the same time,” he said. He urged authorities to take UPI and the Aadhaar-Enabled Payment Systems global. He said that there is already a partnership with Singapore, but there was a need to take this to other developing markets such as Bangladesh and African countries.



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Uday Kotak, BFSI News, ET BFSI

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Veteran banker Uday Kotak has said that Indian banks have been behind the curve on payments and two players Google Pay and PhonePe have a monopoly with an 85% of the market share.

“Indian banks saw it happen in front of them. It’s a wake-up call for Indian banking. Wake up or you will see large parts of traditional financial markets move out,” said Uday Kotak, MD & CEO of Kotak Mahindra Bank, at a discussion at the Infinity Forum, organised by Bloomberg and IFSCA.

Bankers were shortsighted over the last three years and they let the payments market be taken over by two or three players. Their standard response was there is no money in payments, he said, adding that however, consumer tech have revenue models which are outside finance, for example, advertising or e-commerce models.

“Banks under Section 6 of Banking Regulation Act cannot get into non-financial business as defined. There are serious issues about how we are going to draw the line. Simultaneously there is an issue about financial stability,” he said, adding that in the name of better competitive service there should not be any systemic and stability challenge.

On payment companies raising deposits on the behalf of banks, he said the issue really is who is raising the deposits. “Is it the consumer tech companies, which are the front end and who are going to the customers, marketing the deposits and risking the underlying asset? We need to make sure that as we grow into fintechs, we do not betray trust. The most important aspect is consumer trust that has to be protected at all costs.”

MSME lending

On MSME lending, Kotak said the time has some sort of transformation in MSME lending, particularly the turnaround times.

He said the power of data can give a Msme clarity on loans in minutes if not seconds. MSMEs should be able to get to know if they will get money in a day rather than the few weeks they have to wait now. He said GST is an extremely powerful tool, which needs to be leveraged and democratised. “While you protect privacy you need to make data available with consent and work on that with speed.”

On NRI banking

Stressing the need to bring NRIs and PIOs under UPI, he said NRIs have to go through a lot of friction for opening an operative account in India.

“NRIs should be able to do all their transactions at the offshore centre and we must build that with speed.”

Identifying tech, talent and customer as three key components for the Indian financial system to get into the new age, Kotak said the focus has to be on the customer, with technology being the translation and talent the translator.

“We need to have a sales and service oriented and customer-first approach and all the solutions at the click of a button,” he said.

On Gift City, he said it should be built on the lines of London, Dubai, Singapore. There should be a united approach to regulation and policymaking cutting across all regulators.

Digital-only banks

On digital-only banks, he said the current policy doesn’t stop anyone from setting up digital-only banks. only it needs fit and proper and appropriate people setting up the bank. The time has come for some entrepreneurs to make an application to RBI for a digital-only bank, he said.

He said Kotak Mahindra Bank was excited about the digital space and was focused on creating start-ups within the organisation, a different culture, a squad approach and letting these start-ups have their power of imagination and execution. “We are hiring appropriate talent and giving them the ability to go ahead and experience in the financial world even if there are some risks. What we are not compromising is on security and regulation,” he said.



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Corporate exclusion from banking shrinks buyer pool for PSBs, BFSI News, ET BFSI

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The Reserve Bank of India’s decision to keep corporates away from bank licences will help the government sidestep allegations that it is selling banks to big business. However, the number of prospective buyers for public sector banks (PSBs) will shrink.

In the absence of any deep-pocketed corporate house, the bidders for PSU banks would have to be either private or multinational banks, or private equity investors who would be in a position to come up with a couple of billion dollars to buy a bank. The challenge in the case of private equity investors is that they would look for an exit after a few years, while multinational banks are increasingly reducing their retail exposure as retail banking is becoming a domestic activity because of compliance costs.

Private players like HDFC Bank, Kotak, ICICI and Axis have the equity-raising capacity, but the pension liabilities would be a deterrent. In March this year, finance minister Nirmala Sitharaman had said that the salary and pension of bank employees will be protected in the case of privatisation. “The deal-breaker would be the pension liabilities of these banks,” said a private banker. The fact that the pension is inflation-linked makes it worse for any buyer.

The source added that this is the reason why the banks are trading at low valuations despite having cleaned up their loan books.

For private banks, a bank licence or a branch network does have the same appeal that it would have for a corporate house. More so given the disruption that digital is causing. “Unlike in the past when a domestic bank licence would draw a lot of interest, there was only one serious bidder for Lakshmi Vilas BankDBS. When the RBI was looking for someone to take over PMC Bank, despite the lure of a licence of a Mumbai-headquartered bank, there was again only one bidder,” pointed out a banker.

While the PSBs are in better financial shape, a buyer would need to put in more capital and probably see a hike in the cost of funds as the government ownership, which provides a cushion to depositors, will no longer be there. Since liberalisation, the central bank has taken the safe route of issuing bank licences to financial institutions. The first round of banks that got their licence was largely sponsored by financial institutions, including HDFC, ICICI, UTI, IDBI and some non-banking finance companies such as Centurion, Kotak Mahindra and Bandhan. The experience in granting licences to professionals has not been good (Global Trust Bank and Yes Bank). The absence of private non-bank financial institutions makes the divestment more challenging.



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Kotak Mahindra Bank completes acquisition of 10 pc stake in KFin Tech, BFSI News, ET BFSI

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Kotak Mahindra Bank on Wednesday said it has completed the acquisition of a nearly 10 per cent stake in KFin Technologies for around Rs 310 crore. In September, the bank had informed about subscribing to 1,67,25,100 equity shares in KFin Technologies Pvt Ltd for a consideration of approximately Rs 310 crore, translating into an equity shareholding of 9.98 per cent.

“We would like to inform you that the bank has completed the said transaction on November 10, 2021,” Kotak said in a regulatory filing.

General Atlantic-backed KFin Technologies is an investor and issuer serving platform that provides financial technology solutions across asset classes like mutual funds, alternatives, insurance, and pension.

It serves 25 mutual funds and has a 35 per cent share in equity assets under management.

Kotak stock closed at Rs 2,076.80 apiece on BSE, down 0.97 per cent from the previous close. PTI KPM BAL BAL



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Kotak Mahindra Bank launches Micro ATMs across India, BFSI News, ET BFSI

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To deliver essential banking services conveniently to a larger section of consumers living in relatively far-off areas, private lender Kotak Mahindra Bank Ltd on Tuesday announced the launch of Micro ATMs across the country.

Customers of all banks who possess a debit card can use a Kotak Micro ATM for key banking services such as cash withdrawals and checking account balances. A mini version of an ATM, micro ATMs are small handheld devices. The bank will use its extensive Business Correspondents (BC) network to launch micro ATMs.

“The micro ATM is a simple, innovative and highly effective solution to deliver essential banking services such as cash withdrawals in a convenient manner to people residing in relatively remote locations,” said Puneet Kapoor, President – Products, Alternate Channels and Customer Experience Delivery, Kotak Mahindra Bank. “It is a viable alternative to a regular ATM, allowing for faster expansion and increasing banking touchpoints for consumers. Kotak’s network of micro ATMs across the country will help customers of all banks (Kotak and non-Kotak customers) get easy access to their bank accounts and promote financial inclusion.”

At the end of August, there were 2.13 lakh ATMs in the country, up from 2.09 lakh same time last year, a meagre growth of 1.5%. On the flip side, micro-ATMs have grown to 4.94 lakh as against 3.07 lakh in August last year, a rise of over 60%.

In the first phase, Kotak Mahindra Bank is introducing micro ATMs in the outskirts of the top 8 metro cities – locations where the demand for cash withdrawal services is high but the prevalence of ATMs is low.



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Kotak Mahindra Group acquires vehicle finance portfolio of Volkswagen Finance, BFSI News, ET BFSI

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Kotak Mahindra Bank on Thursday announced the acquisition of German carmaker Volkswagen‘s captive vehicle finance business for an undisclosed sum. The deal involves the private sector lender’s in-house NBFC Kotak Mahindra Prime acquiring the passenger car and two-wheeler portfolio, while Kotak Mahindra Bank Limited (KMBL) will acquire the commercial vehicles portfolio from Volkswagen Finance (VF), as per an official statement.

Kotak will gain access to over 30,000 high-quality customers with a total loan outstanding with VWFPL of around Rs 1,340 crore, the statement said, adding all these loans have been classified as “standard loans”.

Apart from this, the deal also involves the acquisition of VF’s non-performing assets, it said, without spelling out the size of the book.

“The strategic intent behind this acquisition is to further strengthen Kotak’s vehicle financing loan portfolio and expand our market share,” D Kannan, the bank’s group president for commercial banking, said.

He said VF, which had been in India since 2009, has built a strong portfolio, and added that the long term prospects of the Indian vehicle market are very attractive.

Kannan assured a seamless transition for VF customers to Kotak Group, and added that they will also get access to a wider suite of products and services.

“The sale of our retail portfolio aligns to our new strategic focus towards a refined digital strategy through our subsidiary, the digital platform KUWY,” VF’s managing director and chief executive Aashish Deshpande said.

This is a step towards the evolution of the customer journey in the digital space by offering a simplified and agile solution to both our customers and dealerships, while aligning effectively to support the VW India 2.0 strategy, he added.

The Kotak Mahindra Bank scrip closed 1.87 per cent higher at Rs 1,905.75 a piece on the BSE on Thursday, as against gains of 0.71 per cent on the benchmark.



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Ujjivan SFB tumbled 32% in six days. Here’s what analysts said, BFSI News, ET BFSI

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NEW DELHI: Shares of Ujjivan Small Finance Bank (SFB) tanked 10 per cent in Monday’s trade, in addition to a 19 per cent decline on Friday, to take its losing streak into the sixth straight session. The sharp fall in the stock has occurred ever since Nitin Chugh, who had joined the bank in August 2019 and was elevated to MD & CEO’s position in December 2019, tendered his resignation, citing personal reasons.

Analysts are not convinced that the resignation of Chugh, whose three-year term would have ended in December 2022, was due to personal reasons. But their price targets suggest the stock has mostly factored in the negative event.

Chugh’s exit came in the backdrop of exit of multiple board members and management executives at Ujjivan SFB. That included the CFO’s resignation a month ago.

Emkay Global said the impression from the analyst call was that the resignation of Chugh, an ex-digital banking head at HDFC Bank, was mainly due to the bank’s persistent underperformance on the asset-quality front, delayed recognition of NPAs in MFI and large-scale attrition at the lower-middle level.

Other than the underperformance, some niggling issues with the old management and his incompatible new-age management style in the still MFI-dominated old school bank could also have contributed to the resignation, Emkay said.

“Ujjivan’s current situation is probably an extreme version of challenges that smaller/newer banks have faced when undergoing leadership transition or entry of external talent at senior management level. Rebuilding and motivating the team will be critical so that the bank can recover lost ground and benefit from a possible recovery in asset quality and loan growth over the next 12 months,” Kotak Institutional Equities said.

The brokerage, however, felt this is not an underwriting issue and is a lot more operational in nature. While the medium-term challenge will be to identify the next suitable CEO, such transitions, Kotak said, are rarely smooth.

The stock fell 9.64 per cent to hit a low of Rs 17.80 in Monday’s trade. The scrip is down 31.93 per cent over August 12’s closing of Rs 26.15.

A decision on the appointment of an interim CEO will be taken in the board meeting on August 25, Wednesday. Chugh’s resignation will be effective from September 30.

“The churn in the management team and board of directors is likely to have a knock-on effect on the growth strategy of the bank, as Chugh was spearheading the digital initiatives of the bank. Considering the uncertainty in terms of incoming top management and the future growth outlook, we are putting Ujjivan SFB “under preview,” said Edelweiss Securities.

The bank has on-boarded four directors, including Samit Ghosh and erstwhile CEO/CFO Sudha Suresh, to strengthen the board, oversee the management transition and make an attempt to resurrect the bank.

Ghosh is a common director with the holding company Ujjivan Financial Services.

As MD & CEO, Chugh’s Ujjivan faced 4 major challenges: holding company dilution, opex control, retail deposit build-up, and improving secured loan share. Analysts said the bank was on the path to sorting out three of these four issues.

“On the hold-co dilution issue, the RBI via letter dated July 9 permitted SFBs and holding companies to apply for reverse merger, which signalled that Ujjival Financial Services could be reverse merged with Ujjivan SFB. During Chugh’s tenure, the bank did well on deposits, as CASA ratio consistently increased from 11.6 per cent in December quarter to 20.3 per cent in June quarter. Opex was also controlled, with opex to assets in FY21 seeing a sharp reduction to 6.2 per cent from 8.2 per cent in FY20,” said Centrum Broking.

The brokerage said while the transition towards a secured loan profile was progressing well, with the secured share rising from 21 per cent to 32 per cent on a YoY basis in June quarter, material exposure (nearly 80 per cent of loans) to MFI and secured SME severely affected asset quality.

“Resignation of key managerial personnel could lead to near-term pressure until someone is appointed, though stress formation is partly priced in. We had downgraded FY22E earnings by 76 per cent due to loss in Q1FY22 and likely provisions in FY22. MFI/MSE loan exposure at 80 per cent is affecting USFB, leading to stress build-up and protracted recoveries,” Centrum said while suggesting a target of Rs 31.

Kotak has a target of Rs 24, down from Rs 31 earlier. Emkay finds the stock Rs 17 worth Monday’s low, these targets suggest a limited downside from here on.



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Nischal Maheshwari, BFSI News, ET BFSI

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As we are going back to normalcy, the easy money has already been made in pharma and it is going to be very stock specific, says Nischal Maheshwari, CEO-Institutional Equities, Centrum Broking.

What will be the impact on Vodafone after Mr Birla’s resignation? Also, how exactly would Bharti and Reliance Jio gain and how should one approach the telecom sector now?
I continue to maintain my view that there is trouble for this sector. Even after the number of players came down from 7-8 to 3, we were still not able to increase ARPU. Now, one of the companies is just throwing up its hands saying that they are not able to manage. In the short term, there is more pain. Maybe the government will come out with a package or something delaying the payments. But long term, it could be good. But in the short term, it would be pain.

Why would you say that? As Vodafone is losing market share, the subscribers are not going to stop using mobile phones. They will switch to Bharti or Jio and both will gain market share as a three-player market becomes a two-player market.
That was true earlier also. Vodafone has been hanging by a thread. In the last 12 months, every month Vodafone has lost customers. There has been a question of its survival. But still ARPUs have not increased. Both the top players continue to come with very aggressive numbers though their bottom packs have been raised from Rs 49 to Rs 79. But there are enough discounts out there. At the end of the day, I would look only at the ARPUs and ARPUs do not seem to be increasing and none of the two players are actually going out and saying that they are going to be giving away or taking a backseat as far as competition is concerned.

The world over, it has been a two- three player market. There has never been seven or eight players anywhere else. In India, they were surviving. Now, they have been cut down too and the existing players will continue to compete with each other.

SBI seems to be recovering faster than anticipated and the hit on account of Covid second wave is not as much as the Street was pencilling in or even the industry average. What’s next for SBI?
The results have been good but I would be a little bit worried given that most of the other banks have shown higher slippages as far as the second wave is concerned, especially, on the retail side. I would wait for another quarter because my issue remains that the coverage ratio is very low for SBI. It is only 40 bps which they have provided for unlike most other banks especially on the private side, who have provided for anything between 1% and 1.5%. Otherwise, the bank is doing pretty well. The recoveries have been good and it seems to be on a very solid wicket. So wait for another quarter but definitely it is a buy on dips.

Everyone is bullish on real estate and housing demand but somehow the HFC stocks have done nothing. Why is that?
After the first wave, most of the HFC stocks doubled from the bottom like Can Fin, LIC. HDFC has been a bit of an underperformer but that has also done well. During the second wave, basically everybody seems to have suffered — and the slippages are much higher in companies like LIC Housing Finance. HDFC Limited came up with very good numbers, Can Fin also faced some amount of pressure. So during the second wave, market was worried as far as retail is concerned/

The market is worried what is really going to happen if another wave comes in because the retail seems to be getting much more hit than the corporate book in the banks because the corporates are able to get their people vaccinated and and it so they continue to work but the collections suffer as far as the retail is concerned. That is why the market is a bit worried and wants to wait out for another quarter to see what really happens on the health side.

If everything goes fine, then we will start seeing some action in housing finance companies. But having said that, I believe it is a good time because these stocks have not performed and if real estate rightly is doing well, it is only a matter of time that the housing finance stocks will also start doing well. So we have a buy across the whole sector.

Where within banks are you finding comfort to buy afresh?
The top two banks SBI and ICICI are the ones I would put my money on. As the recovery in the economy happens, most of these banks are showing stronger recovery in their old NPAs. ICICI, Axis and SBI historically have had much higher NPAs in their portfolio. So when the recovery happens, they would be the beneficiaries and that is why one is seeing a strong recovery there. HDFC and Kotak are the better ones of the lot. They never had much problem and that is why they have quoting at 3.5-4 times. During this phase, they may underperform the market.

The Covid bump off for pharma companies is over. Today Cipla will come out with numbers for the quarter gone by. Is market pricing in the normalisation of pharma earnings?
I think so. Last year when Covid hit, the pharma sector came out of five years of underperformance with most of the stocks doubling in a very short period of time. But if you look at a longer time horizon, I think they would have just returned whatever 30-40% kind of a return on a five year time basis. So yes, for a short term, outperformance happened. The API companies started showing 20% plus kind of margins and as the Covid receded or things became normal, most of them have hit below 20% margin and are not even able to hold 17-18% margin.

So as we are going back to normalcy, the easy money has already been made in pharma and it is going to be very stock specific. We may see something like Divi’s outperforming. A new stock which got listed, Gland Pharma, is outperforming. Now it is going to depend on earnings growth and valuations.

Sun has been an underperformer for a long period of time and for two quarters, they have started showing good performance on the specialty portfolio which the market was waiting for. The stock is outperforming now. It is very, very stock specific now. The big move is over in pharma



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Uday Kotak says won’t shy away from taking bolder bets, BFSI News, ET BFSI

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Veteran banker Uday Kotak has said his bank will not shy away from taking bolder bets and will shift its approach significantly to “one of greater aggression” even as he exhorted lenders to focus on sustainable growth and not get swayed by short-term quarterly results.

“The industry also needs to stop postponing the inevitable and kicking the can down the road. Upfront action with an eye on enduring, sustainable growth, not swayed by quarterly, short-term results is a must for the future of a healthy Indian financial sector,” Kotak, the managing director and chief executive officer of Kotak Mahindra Bank said in a message to shareholders in the annual report.

For the financial sector, the disproportionate importance of risk management has come to the fore, Kotak said, adding “The ability to price risks well and having superior underwriting skills is core to the success of a financial services institution.”

Kotak’s comments come at a time when the pandemic has triggered concerns around the asset quality, though the RBI has expressed some relief after seeing lower than expected impairments.

Kotak Mahindra Bank

Kotak said his bank remains focused on building a world-class financial services institution that will deliver long-term sustainable returns for all its stakeholders. For that, he said, the bank will shift its approach significantly to “one of greater aggression”.

“We will not shy away from taking bolder bets. We have a deep conviction in the India growth story and confidence in our risk management capabilities,” he noted.

“We believe the time is right to experiment more, concentrate on segments that we deem offer the best opportunities for returns, he said, reiterating that it will not deviate from its template of risk-adjusted returns.

“Today, we have a much lighter balance sheet and with sufficient capital in our hands, we are ready to grow substantially faster, but on our terms,” he said.

The bank will make higher investments in strengthening our digital and technology platforms and offerings, he said.

“What was once a support function to business, is now the epicentre around which our businesses will revolve,” he said.

India in the Never Normal

Kotak said the pandemic has changed the way consumers and businesses will function. “2020 was a year unlike any that we have seen. And while 2021 brings with it a fair degree of hope and optimism, I believe that we must embrace living in a world where the new normal and never normal coexist,” he said

According to Uday Kotak, India is currently at the same stage as it was in 2003 when it was at the cusp of an investment cycle, and that physical and social infrastructure will be the growth driver for the country.

The veteran banker said the country needs to invest significantly more and move closer to the 3 per cent of GDP mark in healthcare investments over the next 3-5 years.

We are transitioning to a world where ‘location’ will be increasingly irrelevant, but need to redouble efforts in education, Kotak said.

Stating that the future belongs to the educated and skilled, he said, “We have to make structural changes in our educational system to improve the quality of education imparted, invest in teachers and upgrade teaching infrastructure.”

When it comes to digital and technology, we have leapfrogged five years within the span of a year, and there will be some rebalancing when we revert to more in-person interactions, he said, making it clear that there is no going back completely.

Inclusive growth

Stressing the need to redefine priorities, he said, “Growth cannot be just for a select few. Inclusion is our responsibility as well as a business imperative. There will be a premium on sustainable growth. Growth that is inclusive and that takes into account the environment, is socially responsible and scores high on governance and ethics.

Doing good and doing well go hand in hand.”

He also acknowledged that the pandemic has created inequalities in society and sought interventions on this front.



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