After retail, ICICI eyes digital opportunities in corporate sector, BFSI News, ET BFSI

[ad_1]

Read More/Less


As retail loans, the mainstay of banks reeling under bad loans, for many years shows pandemic stress, lenders are turning back to corporates.

ICIC Bank, which has been cautious on bulky corporate lending, is looking to increase exposure to companies as it sees them benefiting from the Covid pandemic recovery. Corporate loans constitute 45% of the bank’s Rs 7.33 lakh crore loan book.

ICICI STACK

To tap the corporate loan pie, the company has launched a digital solution, aimed at profiting by offering a wider set of services to high-value clients.

The second-largest private sector lender also said that the corporates are slower in adopting digital solutions as compared to the retail segment, and added that the solution focuses on tech-based new age offerings.

A corporate needs a trusted partner, who will handhold and help manage business holistically.

Its newly launched ‘ICICI STACK will provide digital banking solutions to corporates, their channel partners, employees and other stakeholders.

The bank expects corporate demand also to pick up in the next economic cycle. The bank has doubled the number of current accounts in the last year, The bank has launched a new digital banking product that will provide transaction services, credit facilities, advisory and M&A services for companies and their vendors. It will also offer savings bank accounts to the company employees which will help it build its deposits.

Comprehensive product

The new comprehensive digital offering will help the bank connect with companies their vendors and also employees providing it with valuable information to assess the financial health of their clients besides multiplying opportunities for business.

The bank will offer this new product to 15 industries initially, like information technology, pharmaceuticals, steel and financial services. It has opened eight dedicated branches, five in Mumbai and three around Delhi to serve these customers. Another four branches focussed on these services will be launched later this fiscal.

The lender is not looking at it from a line-by-line perspective and expects the initiative to play into the overall profits.

About 90 per cent of the bank’s retail transactions have moved away from paper-based systems like cheques and termed the adoption of digital alternatives among corporates as “low”. Corporates have doubled up on digital transactions, but have a long way to go on it.

Corporate loan growth

The bank feels India will grow after the ravages of the pandemic and the same will come from both investment and consumption.

In such a scenario the corporate loan demand will also fire up, and added that its corporate loan book is a function of the opportunities in the market.

The bank had witnessed a 13 per cent growth in corporate advances in the March quarter as against 20 per cent on the retail front, and overall domestic loan growth of 18 per cent.

It can be noted that even before the pandemic, corporate loan growth was trailing for banks, which shifted focus to the more resilient retail segment amid asset quality reverses on the large value loans. Some experts say with demand affected, corporates are unlikely to up their investment activities, which typically result in loan growth.



[ad_2]

CLICK HERE TO APPLY

ICICI Bank’s digital outreach nets 15 lakh users from other banks, BFSI News, ET BFSI

[ad_1]

Read More/Less


India’s second largest private bank, ICICI Bank’s iMobile Pay has onboarded 15 lakh users who are non-ICICI Bank customers since the launch in December 2020 and has seen high customer engagement through repeat usage of features like Pay2Contact, scan to pay and among other options.

Apart from this it has also invested in expanding its merchant ecosystem and has put in place a payment stack. The transactions with Eazypay have increased four times between June 2020 to March 2021.

On FASTag it also partnered with PhonePe to issue FASTag using UPI on PhonePe’s application.

The lenders digital channels across internet, mobile banking and PoS accounted for 90% of savings account transactions in FY2021 and volume of mobile banking transactions increased by 61% year-on-year in Q4-2021.

ICICI bank also witnessed the value of merchant acquiring transactions on UPI increasing by 149% and its electronic toll collection also grew by 51% year-on-year with a market share of 37% by value in Q4-2021.

The bank said its micro market strategy to tap opportunities based on the market potential and 360-degree customer coverage using ICICI STACK has played a significant role in expanding their franchise and deepening relationships with their customers. The bank is also looking to participate both through directly their own platforms and partner with third party players in the P2P and P2M space of the UPI ecosystem.

The bank also sold 33% of the term life insurance policies online and 56% of fixed deposits and 64% of mutual fund SIPs were done digitally in FY2021.

The bank is also building a vast data lake to derive insights into customer behavior, build new use cases to improve their product penetration, increase customer stickiness and improve net promoter scores.

ICICI bank said it is investing in new journeys and innovating existing journeys for high value transactions through NEFT and RTGS which are at the core of high value financial transactions.



[ad_2]

CLICK HERE TO APPLY