Covid kills over 1,000 bank employees as virus ravages India

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Indian banks have lost more than a thousand employees and many more are infected, according to an industry body, underscoring the heavy toll that the virus has taken in the Asian country battling the world’s worst coronavirus crisis.

“We have lost more than 1,000 colleagues already,” S. Nagarajan, General Secretary of the All India Bank Officers’ Association told Bloomberg News over phone on Saturday. “Bank employees are frontline workers and the virus is affecting them.”

With more than 24 million people infected in India and over 266,200 dead amid the world’s fastest-growing outbreak, the bulk of Indian States are in a lockdown with strict stay-at-home orders. But the banking sector is slotted as an essential service and partially exempt from the lockdown orders. Lenders are allowed in some cases to call as much as 50% of their workforce in bank branches to avoid any disruption in banking services.

C.H. Venkatachalam, General Secretary of the All India Bank Employees Association — the largest body of bank workers — told the moneycontrol.com website that 1,200 employees had died due to the virus. “Not all banks are forthcoming in sharing the details and compensation policies for the families of those who died due to this virus,” Venkatachalam said.

Venkatachalam was not immediately available to Bloomberg for comments.

The Press Trust of India on Friday reported that Debasish Panda, a senior federal government bureaucrat wrote to State authorities urging them to vaccinate bank and insurance employees against COVID on a priority basis.

India, which is facing a severe vaccine shortage, has administered more than 180 million COVID shots so far. At this rate, it will take a projected 2.5 years to cover 75% of the population with a two-dose vaccine, according to Bloomberg’s vaccine tracker.

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States, UTs not giving priority to bankers to get vaccinated, says AIBOC

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The All India Bank Officers’ Confederation (AIBOC) has requested the Union Ministry of Health Services & Family Welfare (MoHFW) to suitably intervene so that bank employees and other service providers can avail of Covid-19 vaccination easily and on priority basis.

The Association said despite the Parliamentary Standing Committee on Home Affairs recognising bankers as frontline Covid-19 warriors, till date no perceptible initiative has been taken by any State Government/Union Territory (UT), save and except Arunachal Pradesh, for arranging vaccination to the bank employees/workers and their families on priority basis.

Vaccinate banking and insurance sector staff on ‘priority basis’: FinMin to States

‘Undue procrastination’

Emphasising that bankers are rendering yeoman service to the nation during the pandemic to keep the wheels of the economy moving, Soumya Datta, General Secretary, AIBOC, said: “As per information available, nearly 1,500 bankers have succumbed to the virus. The toll has been heavy in the resurgent second wave which has wreaked havoc. It is extremely unfortunate that several young employees and officers below the age of 45 have succumbed to this pandemic.”

Banks roll out special schemes to protect, treat employees amidst Covid surge

Datta observed that had these bankers been vaccinated in time along with other frontline workers, number of precious lives could have been saved.

“This undue procrastination has caused deep angst and resentment across the nation amongst bankers. While all State Governments and UTs arranged for vaccination for the frontline workers particularly for healthcare workers and police department, the bank employees and officials continue to be ignored,” he said.

In a letter to Rajesh Bhushan, Secretary, MoHFW, Datta requested him take up the issues with appropriate authorities in States and UTs for procuring sufficient quantity of vaccine for Bankers, their family members and all service providers, including casual/ contractual workers, business correspondents, workers in cash logistic companies and cash-in-transit companies connected with banks, ATM maintenance personnel, banking correspondents, and security guards on priority basis.

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RBI Governor Shaktikanta Das to make unscheduled speech today, BFSI News, ET BFSI

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By Jeanette Rodrigues

Reserve Bank of India said Governor Shaktikanta Das will make a speech Wednesday, an unscheduled appearance as ferocious new coronavirus wave devastates the country.

The address will be broadcast at 10 a.m. local time, the RBI said on Twitter, without providing further details.

The Covid-19 wave that has slammed India in recent weeks will probably worsen before it starts to taper off sometime later this month, forecasters warn. Pressure from industry groups has begun mounting on Prime Minister Narendra Modi to impose lockdowns to stem its spread, a move he has so far resisted to avoid the economic damage suffered last year.

RBI Governor @DasShaktikanta at 10:00 am today, May 05, 2021.YouTube: … https://t.co/mK8nIUhfjW” data-createdat=”1620178540000″ data-id=”1389755643620298754″>

The RBI has augmented fiscal support measures from Modi’s government with loan holidays and cash injections, as well as by cutting interest rates. It has pledged to keep monetary policy loose though its room to act has been constrained by inflation concerns.

Read: RBI steps up fight against Covid-19 second wave

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UBS expects record IPO year for India despite Covid-19 crisis, BFSI News, ET BFSI

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By Baiju Kalesh

India’s sharp surge in Covid-19 cases will not prevent the country’s markets from setting a record for initial public offerings in 2021, as a cohort of technology companies make their much-anticipated debuts later in the year, according to UBS Group AG.

Last year companies amassed $4.6 billion from IPOs, according to data compiled by Bloomberg, and Anuj Kapoor, head of investment banking at UBS India, believes the figure will be easily eclipsed.

“I would say we will surpass twice the money we raised in 2020 through IPOs,” Kapoor said.

Before the arrival of the coronavirus pandemic’s second wave, India’s markets were full of optimism. So far in 2021, IPOs in India have raised nearly $3 billion, the best start to the year since 2018, the data show. The activity was aided by ample liquidity, with foreign investors as well as retail stock-pickers looking for new ideas to invest in, Kapoor said.

The latest outbreak of Covid-19 cases has had a serious impact on the equities market, and there has been a decoupling of Indian versus global markets since March, Kapoor said. The benchmark Sensex index has risen 2.2% this year, compared to the 9.3% gain year to date in the MSCI World index.

Overseas investors sold $1.4 billion worth of Indian stocks in the month to April 29, the biggest monthly outflow since March last year when the nation imposed one of the strictest lockdowns in the world to curb the spread of the pandemic.

“We will see a few more tough weeks ahead before Covid-19 plateaus and starts declining,” said Kapoor, who is also on the board of UBS India. “Hopefully, this should not linger beyond June.”

Kapoor expects tech companies to start hitting the market in the second half of the year. He predicts fewer than five will list this year, however that figure could more than double in 2022.

Online food delivery startup Zomato Ltd. recently filed its initial prospectus with the regulator for an IPO that could raise as much as 82.5 billion rupees ($1.1 billion). Other tech-based businesses waiting in the wings include cosmetics retailer Nykaa E-Retail Pvt and insurance aggregator Policybazaar, Bloomberg News has reported.

On the mergers and acquisitions front, Kapoor sees more deal activity from local companies and foreign players buying Indian firms than in domestic firms targeting assets overseas.

Global private equity funds have a strong interest in the health-care and pharmaceutical sectors, he said. Last year saw KKR & Co. buy a majority stake in J.B. Chemicals & Pharmaceuticals Ltd. in a $371.3 million deal that completed in November. A month earlier, Carlyle Group Inc. closed a transaction to acquire a 20% interest in Piramal Pharma Ltd. for $466 million.

Locally, some of the largest investors in tech companies will push the firms toward consolidation.

“We are going to see this theme play out as business models mature,” he said. He also sees combinations occurring in areas such as financial services.

Kapoor’s bullishness stems from his unit’s performance in 2020, UBS’s best year ever in India by revenue, driven primarily by equities activity, he said. The firm added new junior banker roles in March, and will recruit talent judiciously, he said.

“This year we will have a healthy mix of capital markets and M&A,” he said. “2021 should be better for deal activity than 2020.”



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Banks roll out special schemes to protect, treat employees amidst Covid surge

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With bank employees continuing to service customers at branches amidst surging Covid-19 cases, banks have initiated special measures to ensure their safety and provide medical help.

With daily Covid -19 caseload at over three lakh, lenders have rolled out more measures this time around, than last year beyond, rostering of employees and limiting banking hours to 10 am to 2 pm.

“We are using a lot of analytics to identify containment areas, high risk areas and are using Artificial Intelligence and Machine Learning for rostering of employees. We are shifting transactions digitally. We have to understand that the number one priority is to keep everybody safe,” said Anup Bagchi, Executive Director, ICICI Bank.

HDFC Bank has converted three of its training centres based out of Bhubaneswar, Pune, and Gurugram into isolation facilities for Covid positive employees.

“These facilities have been equipped with first line assistance and will have round the clock nurses and visiting doctors. Immediate medical help from a nearby hospital will be made available if required,” it said in a recent statement.

Last week, Axis Bank released a detailed four-page document ‘With You’ that lists helpline numbers, resources, and confidential counselling services for employees and their dependents.

“Our current focus is on employee health and safety. At the start of the crisis last year, we had taken a call that we would transition to a hybrid work model. In regions we are calibrating presence in response to regulatory guidance and implementing rostering where WFH is not feasible,” said Rajkamal Vempati – EVP and Head, Human Resources, Axis Bank.

Bankers point out that while banking is an essential service, bank employees are not treated as frontline workers.

“It is an extremely unfortunate situation. Had bankers been able to get vaccinated, many of the deaths would have been prevented,” Soumya Datta, General Secretary, All India Bank Officers’ Confederation.

Industry estimates peg that there have been about 1,000 Covid-19 related deaths and lakhs bank employees being infected.

“We are an essential services… we are all exposed (to customers). We don’t have the luxury. But we are not allowed vaccinations, not allowed to board trains, not allowed to board buses. So, what kind of essential services we are? More push should be there,” Bagchi had told reporters in a media call on April 29.

The Indian Banks’ Association has advised banks to curtail working hours and also said that they should only carry out essential services at branches including cash deposits and withdrawals, clearing of cheques, remittances and government transactions.

But Datta said many states are yet to allow this move. He also pointed out that about 30 per cent bank branches in the country are single officer branches. In such branches, it is difficult to do rostering as there is no back up officer available.

Earlier this month, the Finance Ministry had written to the Ministries of Home Affair and Health and Family Welfare for vaccination against Covid-19 of employees of all banks and the National Payments Corporation of India, irrespective of their age, on an urgent basis.

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SBI to recruit 6,344 junior associates

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Here’s some good news for job-seekers in the current pandemic-ravaged times. State Bank of India (SBI) has just announced vacancies for recruiting 6,344 Junior Associates (Customer Support & Sales).

This recruitment drive comes in the backdrop of the possibility of companies slowing hiring due to the adverse impact of Covid-19 on their operations as well as demand for goods & services. So, there is likely to be fierce competition for the vacancies.

Though under the essential academic qualifications, India’s largest bank has prescribed “graduation in any discipline from a recognised University or any equivalent qualification recognised as such by Central Government”, it is likely that many with professional qualifications, including engineering, law, management, among others, will have a shot at the exam.

This time around the number of vacancies, including regular, backlog and special recruitment drive, advertised are about 35 per cent less vis-a-vis last year.

The age criteria for the general candidates to take the exam is “not below 20 years and not above 28 years” as on April 1, 2021. For the other categories, there is relaxation in the upper age limit.

The starting Basic Pay for Junior Associate is now higher at ₹19,900 against ₹13,075 earlier.

This hike in Basic Pay follows the signing of the industry-wide 11th Bipartite Wage settlement in November 2020, whereby bank employees — officers, staff and sub-staff — got a 15 per cent hike in the payslip component.

BankBazaar to add 600 new hires to support growth and expansion in FY22

As per SBI’s recrutiment advertisement, the total starting emoluments of a Clerical Cadre employee payable in a metro like Mumbai will be around ₹29,000 per month (₹26,000 earlier).

This is inclusive of Dearness Allowance, other allowances at the current rate and two additional increments for newly recruited graduate junior associates. Allowances may vary depending upon the place of posting.

Women Business Correspondents: Agents of change in India’s financial inclusion

According to the bank, the new recruits will be on probation for a minimum period of 6 months. They will be required to complete e-lessons during the probation, for getting confirmed in the bank, failing which their probation will be extended till completion of the same.

Further, before the probation period comes to an end, their performance will be evaluated and the probation period of those employees whose performance fails to meet the bank’s expectation, may be extended.

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How you can insure yourself from Covid

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With the second wave of Covid raging across the country, many are looking to buy a health cover or enhance the same. According to data from Policybazaar.com, 90 per cent of their customers who have an existing health cover of about ₹5 lakh are porting to a higher sum insured of ₹10-15 lakh. While you must make it a point to follow all Covid protocols to avoid getting infected, here’s how you can financially shield yourself against Covid if you unfortunately fall sick.

 

Date extended for Covid-plans

In addition to taking toll on your health, Covid-19 infection can dent your savings as well.

Keeping this in mind, the insurance regulator, IRDAI has recently extended the validity for sale and renewal of short-term Covid specific health insurance policies – Corona Kavach and Corona Rakshak – till September 30, 2021. This was previously available up to March 31, 2021.

The insurance regulator in July 2020 had mandated that all general and standalone health insurers offer Corona Kavach health policy.

This (Corona Kavach) is an indemnity policy which pays for the hospitalisation of the insured affected due to Covid-19, provided he/she is hospitalised for a minimum period of 24 hours. It also offers cashless facility to its policyholders, provided hospitalisation is from the insurer’s list of network hospitals.

Hospitalisation cover includes expenses such as room rent, boarding, nursing, ICU, ambulance service up to ₹2,000, medical practitioner and consultant fees, operation theatres, PPE kit, gloves, etc.

It covers for home care treatment expenses as well, up to the sum insured (SI) for a maximum period of 14 days. All general and standalone health insurers offer this policy.

There are complaints that some hospitals are not granting cashless facility for treatment of Covid-19 despite policyholders being entitled for the same. The insurance regulator has recently clarified that wherever insurers have an arrangement with the hospitals for providing cashless facility, such hospitals are obligated to provide cashless service for all treatments including treatment for Covid-19. In the event of denial, policyholders can file a complaint with the insurer concerned.

Another plan introduced by IRDAI, but not mandatory to be offered by all insurers, is Corona Rakshak. It is a benefit policy, where the insurer will pay 100 per cent SI upon positive diagnosis and the policy shall terminate thereafter.

As both are standard policies, the coverages and exclusions across insurers will be the same, including the policy name. Both policies can be availed for a period of 105 days (3.5 months), 195 days (6.5 months) and 285 days (9.5 months) and can be renewed to ensure the benefit of the policy continues.

The minimum SI under both policies is ₹50,000; the maximum SI offered under Corona Kavach is ₹5 lakh and for Corona Rakshak ₹2.5 lakh. The minimum and maximum age of entry is 18 and 65 years respectively, and only single premium payment mode is allowed under both policies.

Regular health policies cover hospitalisation due to Corona virus among other diseases/accidents. At the beginning of the outbreak of the pandemic, there were problems over providing cover for associated costs such as personal protection equipment (PPE) kits.

These expenses formed part of consumables which were not usually covered by most insurers. Those who did cover, applied ‘proportionate deduction’ clause based on the type of hospital room availed.

In June last year, to reduce the burden of the policyholders and to standardise the claim settlement, IRDAI, ordered that medical expenses including cost of pharmacy, consumables, implants, medical devices and diagnostics to be covered as part of health policies without being subject to the ‘proportionate deduction’ clause. Covid-related expenses in the above-mentioned heads such as PPE kits will reap the benefit of this move.

Further, if you have a health policy which covers for out-patient (OPD) medical expenses – known as comprehensive cover – you can reimburse your Covid-19 related home treatment medical expenses too, if you are under home quarantine.

Making the choice

Your financial burden is likely to be reduced whether you have Covid-19 specific health covers or a comprehensive health cover. However, if you plan to sign up for one now, do note that all new health insurance policies come with a waiting period of 15 days, only after which your cover will kick in.

Covid specific plans as well as regular health cover have certain exclusions. Any unproven treatment will not be covered.

Coverage under both policies cease if the insured travels (outside the country) to a destination where India restricts travel to or the foreign country restricts entry of travellers from India.

So, if you are looking to buy a plan to protect against Covid, you can skip Corona Kavach if you have a regular health plan covering OPD expenses. Corona Rakshak can be useful if your regular plan does not cover OPD or if you are looking for additional cover. Since Rakshak is a benefit policy, this can come in handy to cover expenses for tests, scans, medicines, etc. for those who are home quarantined.

(This is a free article from the BusinessLine premium Portfolio segment. For more such content, please subscribe to The Hindu BusinessLine online.)

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Break the chain: IBA asks banks to restrict services in view of surge in Covid-19 cases

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The Indian Banks’ Association has asked banks to follow the Covid-19 pandemic related standard operating procedures (SOPs) it issued last year, whereby they will provide only essential customer services, business hours will be shortened, and employees will be called on rotational basis to break the transmission of the coronavirus in the second wave.

Under the SOPs, banks will continue to provide four essential services — cash deposits and withdrawals, clearing of cheques, remittance and government businesses.

The State Level Bankers’ Committee (SLBC) of each State/ Union Territory will review the situation in its area and decide on additional services that can be provided.

The Association said working hours (business hours) could be restricted from 10 AM to 2 PM. Door-step banking activities should be encouraged.

The SOPs recommended that employees may be called on rotational basis or be allowed to work from home as the case may be depending on the nature of job, staff position and size of the establishment.

Ideally, 50 per cent of the employees may be called for “in person” duty on rotation basis.

The SOPs require strict adherence to social distancing, management of customers, health and sanitation, wearing masks and gloves, in the bank premises.

IBA advised banks to explore arrangements with hospitals to provide all emergency medical facilities required for the staff in the event of Covid infection and also for staff requiring intensive medical attention.

Banks may also arrange for emergency medical help kits at the district/city level to ensure immediate support for staff members.

Unlike last year, the states are now issuing guidelines for breaking the chain of the Covid-19 pandemic. According to the Association, depending on the gravity of the local situation, banks may have to follow different Covid protocols in different states/districts.

 

IBA said its list is only indicative and banks are encouraged to adopt additional measures for the safety and security of the employees.

The Association had issued the first SOP on March 18, 2020 to enable banks to draw up business continuity plans. Subsequently, it also issued an appeal to all bank customers to avail of limited services at bank branches so that physical visits to banks were avoided as far as possible.

IBA issued the second SOP on April 28, 2020, guiding banks to resume full-fledged services and at the same time to ensure safety of the staff and customers.

 

The United Forum of Bank Unions (UFBU) had appealed to IBA to issue appropriate instructions to bank managements to restrict banking services to essential activities in view of the second wave of the pandemic.

In a letter to the Association’s Chairman, Rajkiran Rai G, UFBU said the pandemic situation has turned into a matter of grave concern.

“Bank branches, with continued footfalls and across-the-counter connect with customers, are potential hubs of infection,” Sanjeev K Bandlish, Convenor, UFBU, said

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Despite healthy Q4 result, HDFC Bank believes tough times have begun for FY22, BFSI News, ET BFSI

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Amid the second COVID-19 wave, India’s largest private sector lender HDFC Bank reported on Saturday, an 18.2% y-o-y rise in net profit to Rs 8,186.51 crore for the quarter ended March. The Bank had posted a net profit of Rs 6,927.69 crore in the year-ago period. The Bank’s Net Interest Income also witnessed a 12.6% y-o-y rise to Rs 17,120 crore in the quarter under review, as compared to Rs 15,204 crore in the year-ago period.

HDFC Bank on Saturday also said that it has set aside ₹500 crore as provisions to cover the Supreme Court-directed compound interest refund to all borrowers during the March-August period.

Srinivasan Vaidyanathan, CFO of the bank, said that while the Indian Banks’ Association (IBA) is still working out the methodology of computing the refund, It is estimated that the waiver bill would be in the range of ₹7,000-7,500 crore. To be sure, the government has borne the waiver cost of ₹6,500 crore for borrowers of up to ₹2 crore in certain sectors announced last October.

In a regulatory Filing the private lender further added that the impact of COVID-19, including changes in customer behaviour and pandemic fears, as well as restrictions on business and individual activities, has led to significant volatility in global and Indian financial markets and a significant decrease in local economic activities.

The slowdown during the year has led to a decrease in loan originations, the sale of third party products, the use of credit and debit cards by customers and the efficiency in collection efforts.

“The extent to which the COVID-19 pandemic, including the current “second wave” that has significantly increased the number of cases in India, will continue to impact the Bank’s results will depend on ongoing as well as future developments, which are highly uncertain, including, any new information concerning the severity of the COVID-19 pandemic and any action to contain its spread or mitigate its impact whether government-mandated or elected by us.” HDFC Bank said in a statement, addressing the recent surge in covid cases in the country.

Lockdowns not only disrupt loan growth but also impact loan repayment collections. Banks are expected to give the true picture of their asset quality in the March quarter after the Supreme Court refused to extend the standstill on reporting of bad loans till August 31.

Early signs of asset quality impact are already visible for HDFC Bank. For the March quarter though, the lender reported gross bad loan ratio of 1.32%, which captures the true picture of asset quality given that judicial standstill on bad loan recognition has been lifted. Investors will now keenly monitor any changes in the lender’s asset quality and its commentary in the wake of the second wave of Covid-19 infections.

Despite healthy Q4 result, HDFC Bank believes tough times have begun for FY22Another major aspect that investors will keenly watch is the impact of the Reserve Bank of India’s order on issuances of new credit cards on the lender’s credit card business. The Reserve Bank of India (RBI) had asked the lender to halt all new issuances of credit cards and digital services offerings till the time it sorts out its technological issues.



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NHB launches ₹10,000-crore Special Refinance Facility-SRF 2021

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National Housing Bank (NHB) has rolled out a ₹10,000-crore ‘Special Refinance Facility-2021’ (SRF-2021) to provide short term refinance support to housing finance companies (HFCs) and other eligible Primary Lending Institutions (PLIs).

This facility is expected to meet the short-term liquidity requirements of the PLIs and will also support them for onward lending to individuals to maintain steady growth in the housing finance sector, according to NHB.

This NHB initiative comes on the heels of the Reserve Bank of India (RBI) extending fresh support ( in the recent monetary policy review) under another Special Liquidity Facility-2 (SLF-2) of ₹ 10,000 crore to the NHB for one year to support the housing sector.

RBI to provide ₹50,000-cr refinance to all-India financial institutions

Post Covid -19, the housing finance sector has revived and showed steady improvement in sanctions and disbursements since the second quarter of FY2020- 21.

It may be recalled that last year during May-August 2020, NHB had provided refinance support of ₹ 14,000 crore under the Special Refinance Facility (SRF) and Additional Special Refinance Facility (ASRF).

This short-term liquidity support for a year was part of Special Liquidity Facility (SLF) granted by the RBI at repo rate to NHB under Aatma Nirbhar Bharat Abhiyaan announced by the Finance Minister.

Return of DFIs

During the period April 1, 2020 to March 31, 2021, NHB had extended an amount of ₹ 42,823.93 crore as refinance to PLIs which includes HFCs, Scheduled Commercial Banks including Regional Rural Banks (RRBs), Small Finance Banks (SFBs), under its various refinance Schemes including SRF and ASRF extended by the RBI.

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