HSBC remains bullish on India, to grow local biz, BFSI News, ET BFSI

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MUMBAI: HSBC has retained its growth forecasts for India despite the second wave of Covid and has said that it intends to grow its business in the country. The bank, which has around 39,000 employees here, gets a big chunk of revenue from the country and sees it as the third-largest economy by 2030.

Speaking to TOI, HSBC India CEO Surendra Rosha said, “We do not see short-term challenges with regard to things related to Covid dislocating our strategy.” Even as multinational rivals like Citi have announced their exit from the consumer business in India amid the pandemic, HSBC has said that it is going the other way.

While the bank did rationalise its branch operations in India a few years earlier, which gave an impression of shrinking, the customer base in India has grown. This is because of the shift to digital channels. “A positive development is that adoption of digital has increased and the payoff for investment in digital is much better than it was a few years ago,” Rosha added.

Rosha pointed out that HSBC’s number of customers has increased 37% since December 2017 to 10.5 lakh in December 2020. The bank’s pre-tax profits from India have been over $1 billion for 2019 and 2020. He added that India was among the top three markets for HSBC in 2020 and has always been part of the top five.

HSBC has the advantage of having a strong presence in countries where the Indian diaspora is predominant. This includes the UK, Middle East, Southeast Asia, Australia, Canada and the US. As a result, it has been able to target persons of Indian origin as well as Indians looking to invest in these markets or move there for studies.

While the overall economy has shrunk due to Covid, for a multinational bank like HSBC the opportunities have increased in the last 18 months. This is because of some government measures, which include a reduction in the corporate tax rate, production-linked incentives and the disinvestment plan. All of these provide an opportunity to facilitate inward investment. “Covid is a damper, but India is not an unknown quantity to global corporations. It is about telling them the opportunity in the next few years. So, Covid is not going to be a showstopper for foreign investment,” said Rosha.

Despite the second wave, HSBC research has retained its growth forecast of 11.2% for FY22. “We feel that if there is an impact in the first half of the fiscal, it will be made up in the second half. While the situation is evolving, what we have seen is that with the decline in cases there was a strong pick-up in economic activity,” said Rosha. “So, while we feel that growth will be similar to what the projections are, there will be some adjustment between the first half and the second half,” he added.

As part of its strategy of targeting Indians with an international connection, HSBC provides borderless banking services that allow customers to have a consolidated view of accounts across countries and lets them move money across markets.



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Karnataka Bank targets over Rs 1.42 lakh cr business turnover in FY22; says digital the way forward, BFSI News, ET BFSI

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Karnataka Bank has targeted 12 per cent business growth in the current fiscal year, expecting total business of over Rs 1.42 lakh crore.

The lender also said digital banking is the way forward and it is at the cusp of engineering a breakthrough in banking industry as ground has been already laid to be the ‘Digital Bank of the Future’.

Even before the COVID-19 outbreak, the Indian banking industry had been undergoing a paradigm shift from traditional ways of banking with digital technology powering this change, its Managing Director and CEO Mahabaleshwara M S said.

He was speaking to all the staff members and branches across the country virtually on the first day of the current fiscal year (April 1), presenting a broad outline of business goals and strategies for FY22.

The CASA (current account savings account) share of the bank has reached a new high of 31 per cent and the digital transactions have also crossed 90 per cent, the bank said in a release.

“For the new financial year the bank has planned to grow its business at a moderate 12 per cent to take the total business turnover to Rs 1,42,500 crore.

“With a healthy business growth, ‘cost lite’ liability portfolio, strengthened fundamentals etc, the year 2021-22 should be an year of excellence for Karnataka Bank,” Mahabaleshwara said on Thursday.

The advent of payments banks and fintech lenders has accelerated the change in the banking industry and Karnataka Bank took a proactive step in 2017 by initiating a holistic transformation journey ‘Project KBL VIKAAS’, said the lender.

The objective of this journey, founded on digital technology as enabler, is to strengthen the bank’s fundamentals and build long term capabilities to continue to stay ahead of the curve, it added.

The bank has taken many digital initiatives, from establishing a state-of-the-art Digital Centre of Excellence (DCoE) in Bengaluru — a digital innovation hub powering various digital products, to digital loans sanctioning for most of retail products as well as introducing tab banking and web banking for opening savings accounts.

“As the digital is the way forward, we have placed digital banking on fast forward mode to pursue the concept of ‘KBL NxT’.

“With many more digital products lined up for this new financial year under this new set up, Karnataka Bank has a business advantage heading into the new FY 21-22 in a post COVID-19 scenario,” Mahabaleshwara said.



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More companies opting for cyber insurance, hiking limit: Bharat Re Insurance Brokers

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More and more companies are taking up cyber insurance in recent years and those with existing policies are looking to hike their covers, said TL Arunachalam, Director and Head, Cyber and Emerging Risks Practice, Bharat Re Insurance Brokers.

“There has been a good response to cyber insurance in the last two to three years, It has been growing in two aspects — those who had bought a cover in the past are looking for increased limits for insurance. There are also new buyers in sectors apart from banking,” he told BusinessLine.

Companies in sectors like manufacturing, pharmaceuticals, e-publishing and service providers are also now buying cyber insurance, he said.

While companies with clients in Europe or the US now insist on having cyber insurance before any business activity takes place, there has also been an increase in incidences of ransomware, especially during the pandemic, he said.

Most companies in the banking and insurance sector had been taking cyber covers in recent years but other corporates had been slow to adapt, according to industry watchers.

The Insurance Regulatory and Development Authority of India too had recently noted that the economic situation owing to Covid-19 pandemic has seen an exponential increase in cyber attacks across the globe and, in particular, the financial sector. The IRDAI has also formed a committee now to review its insurance and security guidelines.

Meanwhile, commenting on the pandemic and its impact on businesses, Vijay Thyagarajan, Principal Officer and CEO, Bharat Re Insurance Brokers, said it has highlighted the need for business interruption cover.

“Business interruption cover was not being bought even before Covid. The cover should not be looked at only from the point of view of a pandemic,” Thyagarajan said, adding that business interruption could happen even due to other accidents like fire or a flood.

“People are slowly realising this,” he noted, adding that Covid has highlighted that business interruption is a real possibility.

Most business interruption covers globally do not cover the non-damage interruptions such as the Covid-19 lockdown.

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PayPal to shut domestic business in India from April 1

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California-based fintech platform PayPal is closing down its domestic business in India, the company has announced.

Less than four years after the American fintech giant entered the Indian market, the company has decided to shut down its domestic business in the country.

“From April 1, 2021, we will focus all our attention on enabling more international sales for Indian businesses, and shift focus away from our domestic products in India. This means we will no longer offer domestic payment services within India from 1 April,” a company spokesperson said, as quoted by a TechCrunch report.

PayPal did explain why it was winding down its India business in a long statement.

The news comes as a surprise as the company last year has said that it was building a payments service powered by Unified Payments Interface (UPI).

PayPal had previously partnered with various online services as a payments option including BookMyShow, MakeMyTrip and Swiggy.

The company said that it has processed $1.4 billion in international sales for merchants in India in 2020, as per the report.

It further said that it will continue to invest in “product development that enables Indian businesses to reach nearly 350 million PayPal consumers worldwide, increase their sales internationally, and help the Indian economy return to growth,” as quoted by TechCrunch.

India has emerged as one of the most competitive market for digital payments with multiple players including Paytm, PhonePe, Google, Amazon, and Facebook.

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