Bank Holidays November 2021: Banks to remain shut for up to 17 days; check full list here

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There is also going to be one long weekend in states where banks are closed for Guru Nanak birthday on 19 November 2021.

2021 Bank Holidays in November: Banks will be closed for up to 17 days across the country in November 2021. The banks remain open on the first and third Saturdays every month and close on the second and fourth. There is also going to be one long weekend in states where banks are closed for Guru Nanak’s birthday on 19 November 2021. Except for Bengaluru, all the banks will observe a holiday on Diwali Amavasya (Laxmi Pujan). It may be noted that apart from the weekly offs, banks will not be closed for all 17 days for all states as these are state-specific holidays for different occasions.

Bank holidays in November 2021

1 November 2021: Kannada Rajyostsava/Kut
3 November 2021: Naraka Chaturdashi
4 November 2021: Diwali Amavasaya (Laxmi Pujan)/Deepavali/Kali Puja
5 November 2021: Diwali (Bali Pratipada)/Vikram Samvant New Year Day/Govardhan Pooja
6 November 2021: Bhai Duj/Chitragupt Jayanti/Laxmi Puja/Deepawali/Ningol Chakkouba
10 November 2021: Chhath Puja//Surya Pashti Dala Chhath (Sayan ardhya)
11 November 2021: Chhath Puja
12 November 2021: Wangala Festival
19 November 2021: Guru Nanak Jayanti/Karthika Purnima
22 November 2021: Kanakadasa Jayanthi
23 November 2021: Seng Kutsnem

On 1 November, banks in Karnataka and Manipur Kannada will be closed. Banks in Karnataka will be closed on 3 November. On Deepawali Pujan day, banks will be closed in all states except Karnataka. On Bali Pratipada, banks will be closed in Gujarat, Karnataka, Uttar Pradesh, Uttarakhand, Sikkim and Himachal Pradesh. While on Bhai Duj, banks in Sikkim, Manipur, and Uttar Pradesh will be closed.

Banks in Bihar will observe a holiday on account of Chhath Puja on 10 November and 11 November 2021. While banks in Meghalaya will remain on 12 November 2021. On Guru Nanak Jayanti, banks will be closed in states such as Maharashtra, Delhi, Uttar Pradesh, Jharkhand, Jammu and Kashmir, among others. Bank in Karnataka will remain closed on 22 November and those in Meghalaya will remain closed on 23 November.

Weekend Bank Holidays in November 2021

07 November 2021: Sunday
13 November 2021: Second Saturday
14 November 2021: Sunday
21 November 2021: Sunday
27 November 2021: Fourth Saturday
28 November 2021: Sunday

Even as banks will remain shut on the above-mentioned days, customers can avail online services. Moreover, mobile and internet banking will remain operational. The Reserve Bank of India (RBI) has categorised holidays under three categories — Holiday under Negotiable Instruments Act; Holiday under Negotiable Instruments Act and Real-Time Gross Settlement Holiday; and Banks’ Closing of Accounts. The list of holidays given below has been notified by RBI.

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Rupee Co-op Bank seeks govt intervention to resolve problems

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The Rupee Cooperative Bank has notified the scheme of the Deposit Insurance and Credit Guarantee Corporation (DICGC) to refund account holders up to Rs 5 lakh.

The administrator of the Rupee Cooperative Bank, CA Sudhir Pandit, met Union minister for state for finance & banking Bhagwat Karad, urging him to intervene to resolve issues being faced by the bank.

According to Pandit, although 99% depositors will get a refund of their entire deposits as per the amended Deposit Insurance and Credit Guarantee Corporation (DICGC) Act, high-value depositors with deposits of more than Rs 5 lakh will lose 65% of their deposits if the bank goes into liquidation. “A majority of these depositors are senior citizens and entire liquidity of around Rs 800 crore will be exhausted once deposits below Rs 5 lakh are fully refunded,” he explained. If the bank’s liquidity is exhausted, no other bank will come forward for a merger, he pointed out.

“A resolution plan or revival will ensure that larger depositors do not lose most of their money, because if the bank is liquidated, large depositors may collectively lose Rs 375 crore,” said Pandit.

Significantly, the Reserve Bank of India (RBI) has refused to sanction the merger of the Rupee Cooperative Bank with the Maharashtra State Cooperative Bank (MSSB). The proposal of merger with the MSCB was submitted in view of the latter’s wish to diversify into the retail business. MSCB is the apex cooperative bank that lends money mostly for agriculture and agri-businesses.

The Rupee Cooperative Bank has notified the scheme of the Deposit Insurance and Credit Guarantee Corporation (DICGC) to refund account holders up to Rs 5 lakh. Rupee Cooperative Bank administrators said they will forward all claims made under the scheme to DICGC by October 15, 2021, after which approved claims will be settled by the DICGC within a period of 90 days.

“The DICGC told us to maintain expenses to run the bank for the next six months, within which hopefully there will be a resolution plan for the bank whether it is a merger with a larger bank, or its revival. We even met Union finance minister Nirmala Sitharaman,” he said.

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New umbrella entities explained: Why India has delayed their retail payment systems

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The NUE license shall be granted by RBI according to the power of authorization of payment operations conferred under Section 4 of the Payment & Settlement Systems Act (‘PSSA’), 2007.

By Trisha Shreyashi

In a bid to boost the Retail Payment System (‘RPS’), Reserve Bank of India (‘RBI’) had come up with the proposal of “New Umbrella Entities” (‘NUE’), similar to Unified Payments Interface (UPI). While NUEs promote private participation, it became pertinent to ensure that consumer data is secured. Further, it is essential that sustainable financial principles are followed so that the motto of de-risking payments ecosystem is achieved in essence. NUE is seen as an alternative mechanism to India’s flagship processor, the National Payments Corporation of India (NPCI).

The NUE license shall be granted by RBI according to the power of authorization of payment operations conferred under Section 4 of the Payment & Settlement Systems Act (‘PSSA’), 2007. In consonance, RBI announced a draft framework to authorise pan-India NUE for RPSs. It mandates a minimum of INR 300Cr. be maintained as reserves at all times. These NUEs shall be duly registered under the Companies Act, 2013. Further, only entities owned and controlled by Indian residents staying in India in preceding financial year for more than 182 days, shall be eligible to apply as promoter/promoter group. This indicates the intention to limit the role of foreign entities, while allowing foreign investment under diktat. It is also subject to corporate governance norms and RBI retains the right to approve/appoint Directors to the Board.

These NUEs would be primarily responsible in developing new payment systems, standards and technologies, clearing and settlement mechanisms, while monitoring, addressing and preventing relevant risks and frauds. It would diversify easy payment options beside boosting transaction volumes with tremendous expansion of e-commerce. Thus, NUE could also become instrumental in furthering financial inclusion and promotion of fintech.

However, the NUE authorization has been shelved citing data storage and localization issues despite being proposed with a view to minimize concentration risks in RPS. A five member committee under the chairmanship of P. Vasudevan, Chief General Manager, RBI has been directed to review license applications, analyse macroeconomic impact and security risks in light of the proposed framework. Announced about a week ago, it shall also put forth recommendations to address the concerns thus arising.

Other impediments must also be considered to evaluate the adverse impact, if any, on the banking ecosystem. For instance: Capital, infrastructural costs, technology requirements in deploying products, settlement management & operations, rise in risks due to reconciliation & security issues, liquidity costs to support free flow of funds by customers etc. It also seems prudent to examine the impact on smaller banks. Forced to deploy additional payment instruments modeled on zero pricing strategy, they’d end up bleeding more.

Commercial banks had vehemently opposed the NUE proposal. They had urged rather to strengthen the domestic NPCI. While the idea of NUE is to expand the competitive landscape of RPS, the issue of data transfer and security involving foreign entities is indeed a bonafide objection. Moreover, the array of events that unfolded in the recent past make it prudent to notice that the concerns are not unfounded. For instance:- Failure by Mastercard, Amex & Diners Club in furnishing audit reports certifying compliance with Indian norms in regard to data storage rules.

To address the concerns, RBI announced extensive guidelines that are mandatory for all entities involved in payments & settlements to follow, to protect and prevent breach or misuse of the customer details in their database. The Personal Data Protection (PDP) Bill, under review before the Joint Parliamentary Committee, might prove to be a game changer in building a robust data storage & processing system. For the time being, India could subscribe to Global Data Protection Regulation (GDPR) to strike a balance between consumer woes and commercial interests, until a germane data protection framework for fintech is enacted.

Disclaimer: The author is a legal professional. Views expressed are personal and not necessarily that of Financial Express Online

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HDFC Bank aims to regain cards market share in 3-4 months

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Also, there is a larger 60 million-strong base available for customers who are sort of keen on taking credit cards.

HDFC Bank is aiming to hit the credit card issuance run rate it had just prior to the embargo issued by the Reserve Bank of India (RBI). It plans to recover its market share in cards outstanding over the next three-four months, the bank said on Monday.

Parag Rao, group head – payments, consumer finance, digital banking & IT, HDFC Bank, said in November 2020, the bank had hit a run rate of incremental issuance of over 3 lakh cards per month. “So, in a quarter, we plan to hit that milestone and post that it would be half a million cards a month which we expect to happen over the next two quarters. Over the next three to four quarters, our clear aim is to regain the market share (by number of cards) which we have lost and are pretty confident with the plan we have in place,” Rao said.

According to a recent report by Motilal Oswal Financial Services, HDFC Bank has lost nearly 0.6 million cards since the date of the embargo in December 2020. On the other hand, ICICI Bank, SBI Card and Axis Bank added around 1.3 million, 0.75 million and 0.3 million new cards, respectively, over the same period. ICICI Bank and SBI Card’s incremental market share rose sharply to 49% and 28%, respectively, during the period, the report said.

Prior to the ban, HDFC Bank held pole position in terms of both number of cards in force as well as card spends.

The bank’s open market strategy before the embargo was 15-18% of its total card base. With the increase in very selective strategic alliances, the share of open market customers could go up to 22-24% in the long run, Rao said. The strategy will still be to reach out to existing bank customers. “We will always have a set of pre-approved liability customers,” he added.

Rao said during the embargo, the lender looked at a number of issues, which customers were facing and took some commercial and technical decisions to make the experience simpler. The bank focused on its existing card portfolio, connecting with them and looking at detailed patterns of their spends.

Over the last eight months, HDFC Bank had been sourcing in excess of 4 lakh accounts every month and it sees that base as available for immediate sourcing. Also, there is a larger 60 million-strong base available for customers who are sort of keen on taking credit cards.

“So even within the bank’s internal base, we have a significant headroom to grow and that’s the reason I said our strategy will continue to be largely focusing on internal customers, customers who have a liability relation with the bank,” Rao said.

For the time being, all new credit cards issued by HDFC Bank will be on the Visa and RuPay platforms as MasterCard and Diners International are currently barred from issuing new cards.

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Lifting of ban on new credit cards partial relief for HDFC Bank

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Analysts viewed the development as a positive for the bank.

The lifting of the regulatory embargo on issuance of new credit cards by HDFC Bank will offer some relief to the lender ahead of the festive season. At the same time, the continuing bar on fresh digital launches and the ban on three-card networks may pose difficulties for the bank.

In a letter to HDFC Bank’s employees on Wednesday, managing director and CEO Sashidhar Jagdishan is understood to have said that the ‘rap on the knuckles’ from the regulator has made the bank reimagine its IT systems and processes and turbo-charge the speed of technology transformation.

“On Digital 2.0, the restrictions will continue till further review by the regulator. We shall continue to engage and ensure full compliance as we move forward,” Jagdishan said, adding that HDFC Bank will regain and grow its credit card customer market share and revenue market share in the time to come.

Analysts viewed the development as a positive for the bank. Motilal Oswal Financial Services (MOFSL) said in a report on Wednesday: “HDFC Bank typically adopts an aggressive stance during the festive season and offers various discounts on consumer durable products to drive spends and accelerated growth in consumer durable financing.” Therefore, the lifting of RBI restrictions before the festive season augurs well and the bank is likely to turn more aggressive on credit cards over the next few months.

In his letter to his colleagues, Jagdishan said in the coming months, HDFC Bank will aggressively go to the market with not just its existing suite of credit cards but also new offerings in the form of co-brands and partnerships.

As per the MOFSL report, HDFC Bank has lost nearly 0.6 million cards since the date of the embargo in December 2020. On the other hand, ICICI Bank, SBI Card and Axis Bank added around 1.3 million, 0.75 million and 0.3 million new cards respectively over the same period. “Therefore, other players such as ICICI Bank/ SBI Card have sharply ramped up their incremental market share at ~49%/~28% during this period,” MOFSL said.

On June 30, HDFC Bank had said it had acquired a significant number of customers on the liabilities and assets sides. It planned to continue with the strategy to target 75-80% of internal customers for the card base. These customers had been pre-approved and the lender had observed their behaviour for six months. Now that the ban on issuances has been lifted, these customers are likely to be issued new cards.

However, the Reserve Bank of India’s (RBI) ban on new card issuances by three-card networks may pose another challenge for HDFC Bank. A Nomura report dated July 15 said HDFC Bank has 60% of its card schemes tied to Mastercard, American Express and Diners Club International. The lender’s Millennia Prepaid Card, Regalia ForexPlus Card and ISIC Student ForexPlus Card were on the MasterCard network and fresh issuances in these categories may be affected.

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HDFC Life Q1 net down 33%

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In comparison to Q1FY21, the company, a joint venture between HDFC Ltd. and Standard Life Aberdeen, clocked higher renewal collections, with 13th month persistency improving from 87% to 90%.

Private sector life insurer HDFC Life Insurance on Monday reported a 32.97% year-on-year fall in its standalone net profit to `302.35 crore for the first quarter this fiscal, against `451.09-crore net profit for the same period last fiscal, as it has created `700 crore of excess mortality reserve. During the quarter under review, the company’s new business premium stood at `3,767 crore, up 44% y-o-y, while renewal premium rose 20% y-o-y to Rs 3,889 crore.

Vibha Padalkar, MD & CEO, said, “Against the backdrop of disruption in business on account of localised lockdowns, and surge in cases during the second wave, we recorded 22% growth and market share of 17.8% in private sector in terms of individual WRP (weighted received premium). We clocked 40% growth in terms of value of new business and we achieved a new business margin of 26.2% in Q1.” Padalkar said the insurer’s product mix continued to remain balanced and its annuity business witnessed strong growth of 61% in first quarter.

In comparison to Q1FY21, the company, a joint venture between HDFC Ltd. and Standard Life Aberdeen, clocked higher renewal collections, with 13th month persistency improving from 87% to 90%.

“”In the quarter gone by, we witnessed a steep rise in death claims, with peak claims in wave 2 at around 3-4 times the peak claim volumes in the first wave. We paid over 70,000 claims in Q1. The gross and net claims provided for amounted to Rs 1,598 crore and Rs 956 crore, respectively,” Padalkar said, adding based on its current claims experience, the company set up an additional reserve of Rs 700 crore to service the claims intimations expected to be received.

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Indian Bank Q1 net triples to Rs 1,182 crore

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Chennai-based public sector lender Indian Bank on Monday reported a 220% jump in its net profit to Rs 1,182 crore in the first quarter of FY22, against Rs 369 crore in the corresponding quarter last fiscal. Total income stood at Rs 11,500 crore in Q1, registering a flat growth over Rs 11,447 crore in the year-ago period. The bank has attributed the stellar growth in bottomline to increase in non-interest income, decrease in interest expenditure and higher operational efficiencies.

Padmaja Chunduru, MD & CEO, Indian Bank, told mediapersons that after successfully completing the amalgamation of Allahabad Bank during the previous year, the bank is now reaping the synergy benefits. With the vaccination programme picking up and the economy expected to open up in the coming quarter, the bank is well-positioned to leverage the growth opportunities.

“The capital adequacy ratio of the bank was at 15.92 % giving comfort to bank in ramping up the business. Oversubscription of QIP in June adding Rs 1,650 crore to equity, was another testimony to ever increasing market trust in the strong fundamentals of the bank,” she said.

Net interest margin (NIM) improved by 51 basis points (bps) on quarter-on-quarter (QoQ) sequential basis. It stood at 2.85% for Q1FY22, against2.83% for Q1FY21. Non- interest income was up by 41% y-o-y and 8% QoQ. It stood at Rs 1,877 crore, against Rs 1,327 crore in Q1FY21, on account of higher recovery in bad debts and rise in forex income.

The bank has made improvement on asset quality by bringing down gross non-performing assets (GNPA) by 121 bps to 9.69% from 10.9%. The net NPA ratio also declined by 29 bps to 3.47% from 3.76% in June 2020 ended quarter.

The capital adequacy (CRAR) of the bank stood at 15.92% with 247 bps y-o-y increase. On a sequential quarter basis, it increased by 21 bps from 15.71% in Q4FY21. The tier-I CRAR was at 12.22% in June 21, against 10.47%, up by 175bps y-o-y. On a sequential quarter basis, it rose by 28 bps from 11.94% in Q4FY21. Domestic CASA deposits of the bank grew by 9% y-o-y while moderated by 3% QoQ and touched Rs 2,20,874 crore in Q1FY22. Share of CASA to total deposits was at 41% in Q1FY22, against 42% a year ago. Current account deposits grew by 18% and savings account deposits by 8% y-o-y.

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ICICI Bank launches digital service ‘Merchant Stack’

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The lender also aims to provide value-added services like alliances with major e-commerce and digital marketing platforms for expansion of online
presence.

ICICI Bank on Thursday launched digital platform ‘Merchant Stack’ to target over 2 crore retail merchants in the country. The platform enables merchants to meet their banking requirements amid the Covid-19 pandemic.
The main features include instant credit facilities, zero-balance current account and digital store management, among others.

The bank also said the credit limit for customers will be dynamic, based on the available digital data.
Anup Bagchi, executive director, ICICI Bank, said, “There are over 2 crore merchants in the country with approximately $ 780 billion in value of transactions in 2020. They are expected to grow rapidly in the coming years.”

The bank has thus launched the ‘Merchant Stack’, which most importantly offers a range of ‘contactless’ banking services, providing safety to merchants and their customers alike, he added.

Retail merchants can avail of these contactless services, without visiting the bank’s branches, at a time when people are advised to stay home and maintain social distancing. They can avail of these facilities instantly, on InstaBIZ, the bank’s mobile banking application for businesses. The lender also aims to provide value-added services like alliances with major e-commerce and digital marketing platforms for expansion of online
presence.

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Stress has peaked out in microfinance: R Baskar Babu, MD & CEO, Suryoday Small Finance Bank

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It has also been aided by the fact that the credit flow into the segment continues to be healthy; there has been no denial or freeze of credit. We are seeing a momentum which is positive.

While the collection efficiency in the microfinance segment is still 82%, repayments are improving and stress seems to have peaked out, R Baskar Babu, MD & CEO, Suryoday Small Finance Bank, told Shritama Bose. Disbursements are back to pre-Covid levels, he said. Excerpts:

You have mentioned in your RHP that there are concerns on asset quality. Your pro forma gross and net non-performing assets (NPAs) were at 9.28% and 5.38%. How do you see it panning out?

Of the 9.28%, really 8.5% is on account of the Covid impact. In the microfinance segment, slowly but steadily, customers are coming back to the paying pattern. What we have seen till December is that month-on-month there is a growth in the number of customers who have not been paying coming back to the fold. The number of customers who have paid at least one full instalment in microfinance in November and December happens to be 89% of our total customer base, and 82% of them have paid one full EMI in December. Given that, as of now, low-income households are coming out of economic stress, it looks like the percentage has been moving forward month-on-month. It has also been aided by the fact that the credit flow into the segment continues to be healthy; there has been no denial or freeze of credit. We are seeing a momentum which is positive.

So you have seen the financial conditions of your core customer base improve in the last few months?

Yes, we have to go by their repayments and their ability to pay. We have set the credit limit for 300,000 customers in the OD (overdraft) product. We haven’t seen the utilisation being drawn out completely. Till December, only 33-34% of the credit limit was utilised. If we combine these two, it is an indication that the stress per se has peaked out at the household level and slowly but steadily, the progress will also be mirroring in their repayments, which is what we have seen as of December.

Since you have said that stress may have peaked, by the end of 2021 where do you expect NPA ratios to be?

We will not go ahead on sharing any future guidance, but you have to look at the number as of December from a lack of visibility during June-July to reasonable visibility in September to a substantial visibility in terms of the financial health of the customer reflected in the repayment. Based on that, we have done our provisioning for the nine-month period. The gross proforma of 9.2% has been provided and the net proforma NPA is above 5%. We have extended ECLGS (emergency credit line guarantee scheme) facility for the customers to give them the comfort to restart their business … As the business grows and disbursement shows normalcy coming back as of December, and were the momentum to continue, we expect no credit losses within a meaningful range. Statistically, it is reasonably clear as of December that it is well within control.

To what extent has growth returned closer to pre-Covid levels?

If you go by the disbursements that are happening, it is very close to — and in some products even higher than — the pre-Covid levels … What really needs to come back is the repayment of a percentage of customers who are continuing to be delinquent. The business requirement has come back as things have started opening up … We are also catering to pent-up demand in some of the segments.

Is the stress mostly visible in the microfinance segment or do you see it in other products also?

In other products, the collection efficiencies have come back to 90% and more. In the microfinance segment, it was around 82% as of December. We have seen that there has been an improvement on that as well. So while the small ticket-size transactions usually come back into the paying habit, they won’t really be able to cover up the past dues of two-three months. So as long as they are paying, it indicates that the customers will end up being good customers, except that for a two-year loan they’ll end up paying in two years and three months or four months. The way ahead for lenders, specifically in this segment, is to handhold the customers and help them navigate the problem rather than treating the whole relationship as a lender-borrower relationship. We certainly do that.

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Govt-related banking business: Centre lifts embargo on private banks

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Until now, such transactions were mostly a preserve of the public sector banks (PSBs), and only a few private players (HDFC Bank, Axis Bank and J&K Bank) were allowed to conduct them, a source told FE.

In a move that can potentially make the bank privatisation plan more attractive for investors, the Centre has lifted an embargo that had barred most private players from undertaking lucrative government-related banking transactions. These transactions include taxes and other revenue payment facilities, pension payments and small savings schemes.

Until now, such transactions were mostly a preserve of the public sector banks (PSBs), and only a few private players (HDFC Bank, Axis Bank and J&K Bank) were allowed to conduct them, a source told FE.

The government has conveyed its decision to the Reserve Bank of India (RBI). Since the embargo is lifted, there is no bar now on the RBI to authorise private banks (in addition to the PSBs) for conducting government businesses, including government agency business, the finance ministry said on Wednesday.

“This step is expected to further enhance customer convenience, spur competition and higher efficiency in the standards of customer services,” the ministry said in a release.

However, some public sector bankers fear a loss of businesses to private competitors and sought a level-playing field. “If certain privileges are shared with private banks, so should be the social responsibilities that have proved to be costly for us,” said a senior public sector banker on condition of anonymity.

“Will we be allowed to pursue profits alone, forgetting socio-economic goals? If yes, this is a welcome move,” said another public sector banker. The Centre should free state-run banks from their implied obligation of having to push through various government schemes for financial inclusions, including the opening of no-frills Jan Dhan accounts and setting up of branches or ATM networks in remote areas, as these have bled the PSBs for years, he said.

For instance, of the 41.84 crore Jan Dhan accounts opened so far, private banks accounted for just 1.25 crore, he pointed out. These accounts don’t require the holders to ensure a minimum balance, so they remain an unattractive proposition for private banks.

However, some analysts say the move will force the PSBs, especially those with poor track records of dealing with customers, to mend their ways and shed complacency.

For its part, the finance ministry said: “Private sector banks, which are at the forefront of imbibing and implementing latest technology and innovation in banking, will now be equal partners in development of the Indian economy and in furthering the social sector initiatives of the government.” In the Budget for FY22, the government has proposed to privatise two state-run banks.

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