SBI launches ‘SIM binding’ feature in YONO,YONO Lite

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State Bank of India (SBI) has launched a ‘SIM Binding’ feature in its digital banking platforms, YONO and YONO Lite, to protect customers from various frauds.

With the new feature, YONO and YONO Lite will work only on those devices which have SIM of mobile numbers registered with the bank, India’s largest bank said in a statement.

To access the new version of YONO and YONO Lite with enhanced security features, users will have to update their mobile app and complete the one-time registration process on these apps, it added.

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The registration process verifies the SIM of the registered mobile number (RMN) with the bank in order to complete the registration.

“YONO and YONO Lite will work with the basic rule of one mobile device, one user, one RMN. However, the customer can use both YONO and YONO Lite in the same mobile device using the SIM of RMN with the bank,” the statement said.

Rana Ashutosh Kumar Singh, DMD (Strategy) & Chief Digital Officer, SBI, said with this new feature, the bank’s aim is to provide enhanced security to its customers and help them with convenient and safe online banking experience.

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HDFC Bank resolves issues after mobile banking app faces glitches

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Private sector lender HDFC Bank was facing technical glitches with its mobile app on Tuesday.

The issues lasted for over an hour. The bank had informed the customers about the same stating that it was looking into the problem which will be resolved “shortly.”

“We are experiencing some issues on the MobileBanking App. We are looking into this on priority and will update shortly. Customers are requested to please use NetBanking to complete their transaction. Regret the inconvenience caused. Thank you,” it tweeted from the official HDFC Bank News account at 12:26 PM IST.

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“Please note the issues around mobile banking app is now resolved. Customers can now use NetBanking and mobile banking app for transactions. We regret the inconvenience and thank you for your patience,” it updated customers at 1:38 PM IST.

The private sector lender has faced multiple outages over the past couple of years. It had suffered intermittent problems with the internet and mobile banking twice in March this year.

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In a regulatory filing on February 2, 2021, the bank had said the Reserve Bank of India has appointed an external IT firm for carrying out a special audit of its IT infrastructure.

The bank, after facing five outages in its net and mobile banking services over the last 28 months, in April had said that it was working on a “Technology Transformation Agenda” for its customers.

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