IndusInd Bank appoints Deloitte to review whistleblower allegations at arm Bharat Financial, BFSI News, ET BFSI

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Private lender IndusInd Bank has appointed audit firm Deloitte to conduct an independent review of the whistleblower allegations on evergreening loans at its arm Bharat Financial Inclusion Limited (BFIL).

Until the completion of this review, the Board of Bharat Financial has deferred the decision to consider the resignations of Executive Director and CFO Ashish Damani as well as MD and CEO Shalabh Saxena; the top executives had tendered their resignation November 25, IndusInd Bank informed stock exchanges November 29.

“Both the Employees have offered their assistance in the ongoing review of transactions related to BFIL, for which the Bank has appointed a renowned international audit firm to conduct independent review and ascertain veracity of the anonymous complaints,” IndusInd Bank November 29’s regulatory filing said.

In the filing, IndusInd Bank did not disclose the name of this “renowned international audit firm”. ETCFO confirmed with a source aware of the matter who shared it is Deloitte. Deloitte will review loan disbursement processes at Bharat Financial and check if they are compliant with the Reserve Bank’s stipulated norms, the source, who did not wish to be identified, said.

A detailed questionnaire sent to IndusInd Bank seeking the audit firm’s name, its date of appointment, the expected timeframe of the independent review, and other queries asked in respect of whistleblower allegations went unanswered while Deloitte could not be reached.

On November 5, The Economic Times’ Sugata Ghosh had reported that a group of senior employees at Bharat Financial Inclusion, acting as whistleblowers, had alerted the Reserve Bank and the Board of the parent IndusInd Bank on lapses in governance and accounting norms to allegedly evergreen loans. The report pointed that the group had warned in at least two mails to IndusInd Bank CEO Sumanth Kathpalia between October 17 and October 24, and there was a separate whistleblower complaint from an outsider to RBI on October 14.

The report also said Bharat Financial Inclusion Non-Executive Chairman M R Rao had raised red flags in his resignation letter on September 15. “I am aware that RBI has raised issues with respect to BFIL particularly that 80,000 loans were given in May 2021, without customer consent. This is a point on which I expressed in the Board and in fact demanded a third-party audit too. To me it appears to be not a process lapse but a deliberate act to shore up repayment rates. I had warned the board too about the serious consequences,” Rao had said.

On November 6, the IndusInd Bank, came out with a press release, and refuted whistleblower’s allegations on loan evergreening at BFIL, terming them as “grossly inaccurate” and “baseless”, however, it admitted to disbursing 84,000 loans without customers consent and held technical glitch responsible for it.

CFO, CEO Resignations

The governance issue at the IndusInd’s arm became more prominent when Spandana Sphoorty Financial Ltd, a Hyderabad-based micro-lender, announced on November 22 the appointment of Shalabh Saxena as MD and CEO and Ashish Damani as its CFO.

A day later, on November 23, Indusind Bank came out with a regulatory clarification saying the duo are still employed with Bharat Financial Inclusion, and have not tendered their resignations. “…certain transactions relating to BFIL are subject matter of an ongoing review and the continued employment of Mr. Shalabh Saxena and Mr. Ashish Damani at BFIL is critical to the closure of such (a) process,” the clarification had said.

Subsequently, on November 25, the BFIL’s CFO and CEO tendered their resignations, IndusInd Bank informed in its stock exchange filing on November 29. In the interim, the lender has nominated J Sridharan, who has over two decades of experience in managing finance and governance functions at the bank, as Executive Director on the BFIL’s Board. Bharat Financial Inclusion Former Non-Executive Chairman M R Rao continues to be associated as an advisor to BFIL, the lender said.



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HDFC Bank appoints Sandeep Sood as Sr. VP- Technology Risk, BFSI News, ET BFSI

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Sandeep Sood has moved on from L&T Financial Services and joined HDFC Bank as Senior Vice President- Technology Risk. He will be based out of Mumbai.

HDFC Bank is one of India’s largest banks providing a wide range of financial products and services to over 43 million customers.

In the new role, Sood will be overseeing the bank’s various upcoming and ongoing digital transformation initiatives.

In his previous stint with L&T Finacial Services, Sood was Head-IT Infrastructure & Services. He was associated with the company for more than 4 years.

Sood has more than 26 years of professional experience and has worked with companies like NPCI, Reliance Jio Infocomm, HCL Comnet and Tatanet Services.

Throughout his career, Sood has been involved in various projects including Service Delivery, IT Management, Management, Outsourcing, Project Management, Business Process, Solution Architecture.

He completed his graduation in Telecommunications & Network from BITS Pilani. Sood also holds a certificate in Managing IT Projects from IIM-A.



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How Nabard fast-tracked approval time to just 5 days during the pandemic

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As the Covid-19 pandemic starved State governments, cooperative banks and other agencies that depend on it for funds, the National Bank for Agriculture and Rural Development (Nabard) has re-engineered its functioning to hasten the process of sanctioning project proposals. This has helped the State governments and other agencies to roll out the projects faster during the pandemic.

“From the time a full-fledged project proposal reaches us, it should not take not more than five days at the head office to get the approval. This has helped the States to fast track the project rollouts,” GR Chintala, Chairman of Nabard, told BusinessLine.

Also read: RBI panel’s suggestions will boost private banking

The bank has brought in IT applications to increase the pace of approvals. “Earlier, there used to be no fixed timelines (to approve the project proposals). Now, it should be under five days,” he said. The bank, which reported a growth rate of 24 per cent in the pandemic hit 2020-21 to reach a business of ₹6.50-lakh crore, has set a target of ₹7.5-lakh crore.

Push for better health infra

“What we noticed is a huge uptick in the demand from the State governments for developing and creating medical education and health infrastructure,” he said.

The pandemic, he said, has highlighted the need for better healthcare infrastructure to tackle the challenge much better. Besides the regular demand for RIDF funds in the areas of connectivity, irrigation and agriculture, the Nabard has seen a new demand for funds from the States for setting up hospitals and medical colleges.

“For the first time, all of the ₹30,000 crore earmarked for the fund had been exhausted during the pandemic year. Seeing the huge appetite for funds under this head, we have requested the Union government to increase the size of the fund. We got the nod to increase it to ₹40,000 crore for this year,” he said.

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As against a target of ₹40,000 crore, the Nabard has already completed sanctions worth ₹25,000 crore so far. “We are confident that we will achieve the target and seek for more funds for disbursal in the next financial year,” he said.

The bank also witnessed a spike in demand for funds under the NIDA (Nabard Infrastructure Development Assistance). “Last year, we sanctioned about ₹22,000 crore under NIDA. Many State governments tapped this fund to set up medical colleges and infrastructure,” he said.

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Explainer: Neo-banks Vs traditional banking

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What are Neo-banks?

Neo-banks are online-only financial technology (fintech) companies that operate solely digitally or via mobile apps. Simply put, neo-banks are digital banks without any physical branches.

How are they different from the traditional banks?

Neo-banks are disrupting the traditional banking system by leveraging technology and artificial intelligence (AI) to offer a range of personalised services to customers. On the other hand, traditional banks follow an omni-channel approach i.e. having both physical (through branches and ATMs) and digital banking presence to offer a multitude of products and services.

Right from customer acquisition to traditional banking services such as remittances, money transfers, utility payments and personal finance, neo-banks offer a wide range of offerings to customers across retail and small-to-medium enterprise (SME) categories. Typically, neo-banks apply a design thinking approach to a particular banking area and tailor their products and services in a manner that makes banking simpler and convenient to the end consumers.

How are they evolving?

The term ‘Neo-bank’ started gaining prominence globally in 2017 as they emerged as a new challenger to the traditional banks in terms of customer engagement, connectivity and reach, and most importantly, the user experience. That is why neobanks are also called ‘challenger banks’. The market potential for neo-banks is driven by the rising penetration of the internet and smartphones across the globe.

Also read: Cryptos, far from the regulators’ glare

According to a report by KBV Research, the global neo-banking market size is expected to reach $333.4 billion by 2026, rising at a compounded annual growth rate (CAGR) of 47.1 per cent. Although neo-banks are relatively new concept in India, the concept has been gaining traction over the last few years. There are around a dozen neo-banks in India including Razorpay X, EpiFi, Open, NiYo, Jupiter among others. In recent times, some of these firms raised funding from marquee global investors, who are betting on India’s hugely underbanked market potential.

Can they replace traditional banks?

Not entirely. Neo-banks offer only a small range of products and services as compared to a whole gamut of services that traditional banks offer. Besides, since neo-banks are highly digital focused, they may not be able to cater to the banking needs of non-tech savvy consumers or people from the rural parts of the country, who believe in face-to-face interaction with their financial custodians. As of 2020, India had a smartphone penetration rate of just about 54 per cent.

What are the challenges that they face?

Numerous. First and foremost is building trust. Unlike traditional banks, neo-banks don’t have a physical presence, so customers cannot literally ‘bank upon’ them in case of any issues/challenges. Secondly, neo-banks are yet to be recognised by the Reserve Bank of India (RBI).

Also watch: Five ways digital lending apps can become safer for you

So, they have to engage with regulated banks and financial institutions to offer financial products and services. Due to the absence of enabling regulations, neo-banks cannot accept deposits or offer lending products on their own books. That is why some fintechs have a non-banking financial company (NBFC) as their parent to engage in lending activities while most others partner with banks and financial institutions.

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Federal Bank launches an exclusive feature-rich scheme for women

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Private sector lender Federal Bank has launched a feature-rich savings bank product for women.

“The savings scheme is called Mahila Mitra Plus and provides a curated set of features, designed to make financial planning and investments easy for women,” it said in a statement on Thursday.

Also read: Explainer: Digital currency vs cryptos – how are they different?

The special features include exclusive preferential interest rates on housing loans, processing fee waiver for home loans, complimentary and customised insurance cover.

“Women are also encouraged to open savings accounts in the names of their minor children through the provision of two zero balance savings accounts,” it further said.

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SBI to engage consultant for performance evaluation of Directors

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State Bank of India (SBI) has decided to engage the services of a consultant to carry out performance evaluation of all the Directors on the Board of the Bank, Central Board and Board Level Committees.

Currently, India’s largest bank has 13 Directors on the Central Board and 10 Board Level Committees, including Executive Committee of the Central Board, Audit Committee, Risk Management Committee, and Nomination & Remuneration Committee.

The consultant is expected to devise parameters for performance evaluation and assess the quality, quantity and timelines of flow of information between management and the board of directors that is necessary for the Central Board, Chairman, Directors (Executive and Non-executive), and Board Level Committees to effectively and reasonably perform their duties.

Prepare questionnaires

Accordingly, the consultant is required to prepare questionnaires separately for Central Board, Chairman, Executive Directors (other than Chairman), Non-Executive Directors and Board Level Committees and deploy an online platform to receive feedback.

The parameters that the consultant draws up for performance evaluation will include the aspects suggested by Nomination & Remuneration Committee of the Bank. The consultant will have one to one interaction with the Directors for evaluation and prepare a report on the performance evaluation exercise along with recommendations/views for improvement.

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More than 10 malware-infused apps stealing banking info revealed; 300,000 downloads in 4 months, BFSI News, ET BFSI

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A total of 12 ‘Android banking trojans’ infused apps were discovered at Google Play store, according to a recent report by ThreatFabric, an international security expert and research firm. These apps were downloaded more than 300,000 times in the last four months and were used to steal people’s bank account details.

Google has been improving Play Store’s security but there are still some malware infused apps that manage to sneak inside. These apps were posing as QR code scanners, PDF scanners, and even cryptocurrency wallets,” researchers said.

The apps belonged to four different Android malware versions, and were designed to steal people’s online banking passwords and two-factor authentication codes. “The malware even captured keystrokes and could take screenshots of users’ phones” it added.

Highlighting how these apps bypassed Google’s security checks, it said that the apps were distributed as a legitimate app with no malware and worked as they were advertised which made users think there’s nothing wrong with them.

They also had positive reviews in the Play Store, which further contributed to the so-called legitimacy of these apps. Users were later asked to install software updates from third-party sources for additional features.

“Through these updates, a very advanced Android banking trojan ‘Anatsa’ would be installed in the victims’ phones. This Android trojan is capable of giving hackers remote access to a victim’s phone and wiping out one’s bank account by transferring all the money to their account” it added. In addition to Anatsa, these apps also had other Android malware including Alien, Hydra and Ermac.



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S&P, BFSI News, ET BFSI

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Earnings of Indian banks will get a boost from easing non-performing loans and the nation’s economic recovery that will drive demand for credit.

Many large banks saw their nonperforming loan ratios decline “as new NPA formation was more than offset by recoveries on retail loans,” said Nikita Anand, an analyst at S&P Global Ratings, after both private-sector and government-owned banks reported an improvement in overall asset quality in the fiscal second quarter that ended Sept. 30. “[The banks’] earnings have improved with credit costs moderating,” he said.

As on September 30, the weak loan ratio peaked close to 10 per cent. Credit costs, which reflect provisioning on bad loans, will also likely hit their lowest level in 7 years. This in turn should boost earnings, according to S&P.

State Bank of India, the country’s largest bank by assets, reported total NPAs of Rs 1.25 lakh crore for the quarter ended September 30, down from Rs 1.36 lakh crore in the previous quarter and Rs 1.27 lakh crore in the same period a year ago. Bank of Baroda and Punjab National Bank also saw quarter-over-quarter falls in NPAs.

Meanwhile, the ratings agency said that it is sceptical of allowing corporate ownership in banks, given India’s weak corporate governance. Corporate ownership of banks raises risks of intergroup lending, diversion of funds and reputational exposure, it said. Currently, the Reserve Bank of India refrained from allowing corporate ownership in banks.

Better asset quality, economic rebound brighten Indian banks' earnings outlook: S&P

Economy on mend

India’s economy grew 20.1% year over year in the April-to-June quarter, recovering from a 24.4% contraction in the same period of 2020 when the COVID-19 pandemic forced a strict lockdown across the country. The Reserve Bank of India expects the economy to grow about 9.5% in the fiscal year to March 2022, and Governor Shaktikanta Das on November 16 underscored the “need for sustained impetus so that growth could return to, or better still, exceed the pre-pandemic trend.”

The rating agency said that the economy’s expansion is expected to outpace that of developing market peers in the coming few years. “In comparison, some tourism-dependent countries, such as Thailand, are likely to see long-term scarring as we expect only a gradual resumption of travel-related industries,” they agency said.

Ahead of the Diwali festive season, gross bank credit grew 6.7% year over year in both August and September, reversing a contraction earlier in the year, central bank data show.

“With cash flows improving for underlying borrowers due to easing of the pandemic and lockdowns, most banks have reported an improvement in asset quality and reduction in nonperforming assets,” said Krishnan Sitaraman, senior director at Crisil, a unit of S&P Global Inc.

“It is also a reflection of the clear improvement in economic fundamentals for the country” after the economy contracted 7.3% in the year that ended March 31, 2021, Sitaraman said.

Banks are likely to sustain their earnings improvement in 2022 if credit costs continue to moderate, though Sitaraman flagged the risk of a possible fresh wave of Covid infections and its potential impact on economic activity.

Better asset quality, economic rebound brighten Indian banks' earnings outlook: S&P

Better earnings

The net profit of State Bank of India in the second quarter rose to Rs 8,890 crore from Rs 5,246 crore in the prior-year period. ICICI Bank Ltd’s net profit increased to Rs 6,092 crore from Rs 4,882 crore in the prior-year period.

SBI’s credit cost and net interest margin profile were better than expectations, ICICI Securities said in a note after the lender reported its earnings. SBI’s management expects an opportunity to grow its corporate and small business portfolios as economic activity picks up, the merchant banking and retail broking arm of India’s second-biggest private-sector lender by assets said in a note. “SBI also has sufficient capital and liquidity on balance sheet to support growth.”

HDFC Bank, the country’s largest private-sector bank, saw its NPLs ease to Rs 21,000 crore from Rs 23,000 crore in the first quarter. The lender said its bad loans from small-and-medium scale businesses declined over the previous quarter and the corporate book is resilient, suggesting that a bigger part of incremental delinquency is flowing from the retail and agriculture segments, ICICI Securities said in a note after HDFC reported its earnings.

“Further curtailment of slippages, better recoveries and improved collections will support asset quality trends in coming quarters [for HDFC Bank],” according to ICICI Securities.



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Corporate exclusion from banking shrinks buyer pool for PSBs, BFSI News, ET BFSI

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The Reserve Bank of India’s decision to keep corporates away from bank licences will help the government sidestep allegations that it is selling banks to big business. However, the number of prospective buyers for public sector banks (PSBs) will shrink.

In the absence of any deep-pocketed corporate house, the bidders for PSU banks would have to be either private or multinational banks, or private equity investors who would be in a position to come up with a couple of billion dollars to buy a bank. The challenge in the case of private equity investors is that they would look for an exit after a few years, while multinational banks are increasingly reducing their retail exposure as retail banking is becoming a domestic activity because of compliance costs.

Private players like HDFC Bank, Kotak, ICICI and Axis have the equity-raising capacity, but the pension liabilities would be a deterrent. In March this year, finance minister Nirmala Sitharaman had said that the salary and pension of bank employees will be protected in the case of privatisation. “The deal-breaker would be the pension liabilities of these banks,” said a private banker. The fact that the pension is inflation-linked makes it worse for any buyer.

The source added that this is the reason why the banks are trading at low valuations despite having cleaned up their loan books.

For private banks, a bank licence or a branch network does have the same appeal that it would have for a corporate house. More so given the disruption that digital is causing. “Unlike in the past when a domestic bank licence would draw a lot of interest, there was only one serious bidder for Lakshmi Vilas BankDBS. When the RBI was looking for someone to take over PMC Bank, despite the lure of a licence of a Mumbai-headquartered bank, there was again only one bidder,” pointed out a banker.

While the PSBs are in better financial shape, a buyer would need to put in more capital and probably see a hike in the cost of funds as the government ownership, which provides a cushion to depositors, will no longer be there. Since liberalisation, the central bank has taken the safe route of issuing bank licences to financial institutions. The first round of banks that got their licence was largely sponsored by financial institutions, including HDFC, ICICI, UTI, IDBI and some non-banking finance companies such as Centurion, Kotak Mahindra and Bandhan. The experience in granting licences to professionals has not been good (Global Trust Bank and Yes Bank). The absence of private non-bank financial institutions makes the divestment more challenging.



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RBI keeps big business houses out of banking, BFSI News, ET BFSI

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MUMBAI: Reserve Bank of India has not accepted a proposal to consider large corporates or industrial houses for a banking licence.

It has however allowed promoters of banks to hold up to 26% in their banks, which is a positive for many lenders including Kotak Mahindra Bank, IndusInd Bank, Bandhan Bank and CSB Bank. The new norms allow those who have already diluted stakes to hike their shareholding.

RBI on Friday said it has accepted 21 of the 33 recommendations made last year by an internal working group to review extant ownership and corporate structure for Indian private sector banks. A key proposal that was accepted was to increase the capital requirement for new applicants to Rs 1,000 crore instead of Rs 500 crore.

In November 2020, the Internal Working Group to Review Extant Ownership Guidelines and Corporate Structure for Indian Private Sector Banks had said that corporates may be allowed as promoters of banks only after necessary amendments to the Banking Regulations Act, 1949. This would enable RBI to have the power to do consolidated supervision of conglomerates.

It had also said that well-run NBFCs including those owned by corporate houses should be considered for bank licences. Industry insiders speculate that Bajaj Finserv, L&T Finance and Piramal might be the corporate houses still interested in pursuing bank licences. While Bajaj is active in most banking activities, Piramal has acquired DHFL as part of its goal to increase retail business and has bought in a former banker to head its financial services. L&T Finance had earlier declared its intent to pursue a bank licence.

The recommendation had faced criticism from several quarters and RBI too has been uncomfortable to allow business houses into banking. The regulator remained mum on this specific proposal but said that the proposals not accepted are under examination.

One of the proposals not accepted in full was that payments banks be allowed to convert into small finance banks after three years.

Current rules require promoters’ stake in private banks to be diluted to 15% after 15 years. According to sources, RBI agreed to this as the ceiling on the voting rights which a shareholder in a banking company may exercise has been raised by RBI in July 2016 to 26%, which is the level permitted in Banking Regulation Act, 1949 and the new limit aligns with the legislative intent. This is also consistent with the foreign direct investment policy.

Bankers said that a higher limit was required as it will enable promoters to infuse higher funds/capital which is critical for the growth of banks and function as a cushion during distress or a cyclical downturn.

Ashok Hinduja, chairman of IIHL, Mauritius, promoter entity of IndusInd Bank, said the increased promoter holding of 26% will benefit all stakeholders, particularly at this time when Indian economy is poised for exponential growth. “We eagerly await the operating guidelines as it gives the promoters an opportunity to inject capital to increase stake up to 26%,” he said.



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