How cashless garage facility benefits you

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Two neighbours’ daily routine of watering plants leads to an interesting conversation.

Bindu: I see you have a lot of new pots.

Sindu: Yes. I wanted to grow some vegetables at home.

Bindu: Quite an investment, I would say. How did you get all the seeds and pots on the same day?

Sindu: Yes. But the pot sellers had a tie-up with the seed vendors. So, I got seeds with all the pots I purchased. I also got a few seeds for free.

Bindu: Good for you. This is similar to the cashless benefit in insurance.

Sindu: How so?

Bindu: Well, take motor insurance for instance. You get cashless garage service for the premium you pay. You can get the insured vehicle repaired at the issuer’s network garages without having to pay for it. Network garages are those that the insurance companies have tied up with to provide cashless services to their policyholders. You can check the list of garages with their name, address and contact number in your policy document or on the insurer’s website.

Sindu: How does this help? We get garage services anyway from the car company or the authorised dealer.

Bindu: Yes. But when your vehicle is damaged due to an accident, you can approach any of the network garages for cashless service. That is, once the repair work is done, the garage service provider will issue an invoice to the insurer directly who will bear the expense. The authorised dealer, you mentioned, could very well be part of your insurer’s network or not.

Sindu: That’s a great service. So, how do I go about it if my vehicle is damaged?

Bindu: The first step is to inform the insurer about the damage. Post the intimation, the insurer inspects the vehicle. Then a request for cashless service is initiated. Once the request is approved, the insurer takes care of all the expenses on repairing your vehicle. Some insurers also offer to tow your vehicle to the network garages!

Sindu: This is a huge relief!

Bindu: But remember, the insurance company will pay only for those damages that are covered under the policy. If parts of the car, such as the interiors including speakers and radio which are usually beyond the policy coverage, suffer damage, then you will have to bear the expense.

Sindu: Any downsides?

Bindu: Cashless garage is a huge advantage, especially when repair work has to be done and you are short of funds. However, this service may not be available across all cities or regions. Also, if you go to a garage which has no tie-up with your insurer, then you will have to pay for the repair work and get reimbursed from your insurer.

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Who should go for a personal accident cover

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The insurance regulator, IRDAI, recently mooted the draft guidelines for a standard personal accident product and it is mandated to be offered by all general and health insurance companies. A personal accident plan covers a policyholder for injuries including permanent and partial disability due to accidents and pays the nominee in case of the death of the policyholder.

Given the choices in the market, introduction of a standard personal accident cover helps in easy selection of policy. However, since most term insurance and motor insurance policies existing in the market have these accidental cover in-built , should you go for a standalone personal accident cover? Here is an explainer.

Coverage

Personal accident policies are offered by almost all the general and health insurers. The claim amount depends on the type of impairment which can be permanent or temporary in nature. A permanent total or partial disablement is an injury that occurs within 12 months from the date of the accident and prevents the insured from attending to his/her normal duties. A temporary disablement is an injury that occurs within seven days from the date of accident. However, this period could vary with insurers.

In terms of compensation, the policy pays the entire sum insured to the nominee upon the immediate death of the policyholder due to accident, even if the death due to accident is caused within 12 months from the date of the accident.

Similarly, the insurer pays the sum insured in the case of permanent total or partial disablement (depending upon the impairment). In the case of temporary disablement, post the doctor’s certification, the insurers usually pay 1 per cent of the sum insured for each week during the period of temporary total disablement for a period not exceeding 100 weeks from the date of the accident.

This varies with each insurer. For instance, Reliance General Insurance provides 1 per cent of sum insured for each week not exceeding ₹5,000 per week up to 100 weeks. In case of SBI General’s policy, it pays 1 per cent of sum insured or ₹10,000 per week whichever is lower with one week (compensation) as deductible and the benefit is payable for 104 weeks.

Most insurers offer rider options too along with personal accident cover including cumulative bonus and hospitalisation expenses due to accident, education grant (where sum insured is paid for the education of child up to a certain limit), adaptation allowance (where payment towards cost of modifying insured’s house or vehicle to combat or adapt to disability) and funeral expenses. The rider options too vary with insurers.

The sum insured usually starts at ₹1 lakh and goes as high as ₹50 lakh or more.

With the standardisation in personal accident cover, the coverages and benefits will be common across insurers. The minimum and maximum sum insured is ₹ 2.5 lakh and ₹ 1 crore, respectively, and the policy period is for a year and can be renewed .

In addition to the above mentioned coverages, the policy provides three rider options; temporary total disablement, hospitalisation of medical expenses and education grant. It has made it mandatory to offer cumulative bonus as part of base cover where the sum insured shall increase 5 per cent in respect of each claim free policy year, provided the policy is renewed without a break subject to maximum of 50 per cent of the sum insured. No deductible is allowed in a standard product.

Your choice

Each type of insurance policy has its own core nature of coverages. For health it is to cover for hospitalisation expenses and for term life policy it is to provide protection to the family in the absence of a bread winner. Similarly, for personal accident cover, it is to cover for total or partial permanent and temporary disablement of the insured due to accidents.

However, most of the benefits are covered in a comprehensive term policy and your medical expenses are taken care by a health cover. This is considering you as a policyholder already have a term plan and a health plan. In such a scenario, you can give personal accident cover a miss.

But if you have a pure vanilla term cover (which covers only death benefit) and a health plan, then opting for a personal accident cover makes sense. The only key benefit of a personal accident cover is that it comes with the benefit of weekly payment (in case of temporary total disablement) that is not usually available in term plans.

When it comes to premium, a personal accident cover is far cheaper than a term plan. But the priority should be for opting for a term plan. A pure vanilla term plan starts at as low as **₹4,500 or less per annum and personal accident cover starts at **₹1,200 per annum and sometimes even lower.

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Key points to keep in mind while selecting an insurance policy

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I am 29 years old and my husband is 30 years old. We want to buy a life insurance policy. We are looking for a policy that not only covers the family after death (till the age of 60) but also covers us in case of disability. If we live beyond 60 years, we want the money for retirement needs. Can you help us decide on a suitable policy?

Dipti S

The objective of buying an insurance policy should always be covering the financial loss to the family in case of the bread-winning member’s demise. A plain-vanilla term insurance policy (that has no maturity benefit) will be inexpensive.

Even a policy of ₹ 50 lakh /1 crore sum assured will be affordable for most. You can add the ‘accident and accident disability rider’ to the term insurance cover. For a little extra premium, you will be compensated if you become disabled due to an accident or there is accidental death (where a higher pay-out is made than in the case of natural death).

But note, there will be a cap on how much cover you can take under the rider at ₹10 lakh or so. So, you can consider taking a separate accident insurance cover. Though premium may be a tad higher, it will offer a cover based on your income levels. These policies would cover permanent total/partial disability as well as temporary total disablement and accidental death. Royal Sundaram’s Personal Accident Insurance Policy that offers cover up to₹75 lakh is worth considering. It offers option to cover self and spouse under a single policy.

If you are looking for retirement benefit, you will have to consider savings/investment-cum- insurance combo plans. But remember, these will be expensive and will come with a ‘lock-in’ period.

Unit-linked insurance plans (ULIPs) give market-linked returns. You can take the risk of betting on market-linked investments if your investment horizon is 30 years. If you do not have the stomach for risk, and want some guaranteed return for retirement, you can choose from endowments plans in the market.

An endowment policy is the one wherein you, the policyholder, pay premium for a certain number of years and at the end of the policy term you get a lump-sum amount (on death during the policy term, the sum assured is paid). ICICI Prudential Assured Savings Insurance Plan (ASIP), HDFC Life’s Sanchay Plus and Max Life’s Smart Wealth Plan are plans that you can consider. The IRR in these plans is about 5.5-5.7 per cent.

There are ‘return of premium’ insurance plans too in the market that repay all the premium if you survive the policy period. However, note that these are very expensive (charge almost double the premium compared to regular plans) and not worth the money.

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