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RBI/2021-22/77
Master Direction DCM (CC) No.G-4/03.35.01/2021-22

April 01, 2021

The Chairman/ Managing Director/Chief Executive Officer
(All Banks having Currency Chests)

Madam / Dear Sir

Master Direction on Levy of Penal Interest for Delayed Reporting / Wrong Reporting / Non-Reporting of Currency Chest Transactions and Inclusion of Ineligible Amounts in Currency Chest Balances

In terms of the Preamble, under Section 45 of the RBI Act, 1934 and 35 A of the Banking Regulation Act, 1949, the Bank issues guidelines / instructions for realising the objectives of our Clean Note Policy. With a view to sustain these efforts and to ensure discipline among the banks on timely and accurate reporting of currency chest transactions, we have issued instructions on the subject.

2. The Master Direction enclosed incorporates updated guidelines / circulars on the subject. The Direction will be updated from time to time as and when fresh instructions are issued.

3. This Master Direction has been placed on RBI website at www.rbi.org.in.

Yours faithfully,

(Ishan Shukla)
Chief General Manager

Encl : As above


Annex

Master Direction on Levy of Penal Interest for Delayed Reporting / Wrong Reporting / Non-Reporting of Currency Chest Transactions and Inclusion of Ineligible Amounts in Currency Chest Balances

1. Penal interest for Delayed Reporting / Wrong Reporting / Non-Reporting of Currency Chest Transactions

1.1 Reporting of Currency Chest Transactions

The minimum amount of deposit into / withdrawal from currency chest will be ₹ 1,00,000 and thereafter, in multiples of ₹ 50,000.

1.2 Time limit for Reporting

1.2.1 The currency chests should invariably report all transactions through CyM – CC portal on the same day by 7 pm.

1.2.2 Relaxation in respect of strike period in banks

Relaxation in the reporting period on account of strike situation will be considered on case-to-case basis.

1.3 Levy of penal interest –

1.3.1 Delay in Reporting –

In the event of delay in reporting currency chest transactions, penal interest at the rate indicated in paragraph 3 of this circular will be levied on the amount due from the chest holding bank for the period of delay. Penal interest will be calculated on T+0 basis i.e. penal interest will be levied in respect of transactions not reported by currency chests to the Issue Office on the same business day within the time limit prescribed above.

1.3.2 Wrong reporting

Penal interest will be levied in respect of cases of wrong reporting in the same manner till the date of receipt of corrected advice by Reserve Bank. As debits/credits to banks’ current accounts are raised on the basis of the transactions reported by the currency chests, penal interest will invariably be levied in all cases of wrong reporting by the currency chests. It is expected that currency chests would ensure the correctness of figures reported on the CyM – CC portal. Particular care should be taken to ensure that remittances of fresh notes/notes to the currency chests are not reported as ‘deposit’ transactions on the portal.

1.3.3 Penal interest for inclusion of ineligible amounts in the currency chest balances

(i) Penal interest will be levied in all cases where the bank has enjoyed ‘ineligible’ credit in its current account with Reserve Bank on account of wrong reporting / delayed reporting / non-reporting of transactions. Penal measures will also be taken in cases of shortages in chest balances / remittances, shortages due to pilferage / frauds, counterfeit banknotes detected in chest balances / remittances as per the prevailing “Scheme of Penalties”.

(ii) Further, only cash held in the custody of joint custodians and ‘freely available’ to them is eligible for inclusion in the chest balances. Thus, cash kept for safe custody in sealed covers for whatever reasons/cash in trunks/bins under the lock and key of any official/s other than the Joint Custodians or bearing a third lock put by any official in addition to the two locks of the Joint Custodians is not eligible for being included in the chest balances. If such amounts are included in the chest balances, these will be treated as instances of wrong reporting and will attract penal interest at the rate specified in Para 3.

(iii) In all the above cases (excepting shortages in chest balances / remittances, shortages due to pilferage / frauds, counterfeit banknotes detected in chest balances / remittances), penal interest will be levied from the date of inclusion of ‘ineligible’ amounts in chest balances till the exclusion of such amounts from chest balances. Penal measures for shortages in chest balances / remittances, shortages due to pilferage / frauds, counterfeit banknotes detected in chest balances / remittances will be taken on the basis of prevailing “Scheme of Penalties”.

2 Levy of penalty

2.1 Reporting of Soiled note remittances to RBI

Soiled note remittances to RBI should not be shown as withdrawal by chest/s. In case such remittances to RBI are wrongly reported as ‘withdrawals’, a penalty of ₹ 50,000 will be levied irrespective of the value of remittance and period of such wrong reporting.

2.2 Reporting of diversions in CyM – CC portal

All currency chest diversions (both between chests of the same bank and between chests of different banks) have to be reported through ‘Diversion Module’ of CyM-CC Portal. The CC sending the diversion should initiate the diversion entry. The receiving CC should acknowledge the same. Diversions must not be reported as Deposit/Withdrawal. A penalty of ₹ 50,000 will be levied for such wrong reporting.

2.3 Delayed reporting where currency chests had “Net Deposit”

Penal interest at the prevailing rate for delayed reporting of the instances where the currency chest had reported “net deposit” may not be charged. However, in order to ensure proper discipline in reporting currency chest transactions, a flat penalty of ₹ 50,000 may be levied on the currency chests for delayed reporting irrespective of the value of net deposit.

3. Rate of penal interest

Penal interest shall be levied at the rate of 2% over the prevailing Bank Rate for the period of delayed reporting/wrong reporting/non-reporting /inclusion of ineligible amounts in chest balances.

4. Representations

4.1 As the sole criterion for levy of penal interest for delayed reporting is the number of days of delay, there should ordinarily be no occasion for banks to request for reconsideration of the Reserve Bank’s decision in individual cases. However, representations, if any, on account of genuine difficulties faced by chests especially in hilly/remote areas and those affected by natural calamities, etc., may be made to the Issue Office concerned through the Head / Controlling office of the bank concerned within a month from the date of debit of the bank concerned.

4.2 In the case of wrong reporting representations for waiver will not be considered. {cf. para 1.3.2 above}.

4.3 As the intention behind the levy of penal interest is to inculcate discipline among banks so as to ensure prompt/correct reporting, pleas by banks for waiver of penal interest on grounds that delayed/wrong/non-reporting did not result in utilization of the Reserve Bank’s funds or shortfall in the maintenance of CRR/SLR or that they were the result of clerical mistakes, unintentional or arithmetical errors, first time error, inexperience of staff etc., will not be considered as valid grounds for waiver of penal interest. Further, we will take a serious view of all such lapses.

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RBI/2021-22/76
Master Direction DCM (CC) No.G-2/03.41.01/2021-22

April 01, 2021

The Chairman/Managing Director/Chief Executive Officer
All Banks

Madam / Dear Sir,

Master Direction on “Currency Distribution & Exchange Scheme (CDES)” for bank branches including currency chests based on performance in rendering customer service to members of public

In terms of the Preamble, under Section 45 of the RBI Act, 1934 and 35 A of the Banking Regulation Act, 1949, the Bank issues guidelines / instructions for realising the objectives of Clean Note Policy. With a view to sustaining these objectives, the Bank has formulated a scheme of incentives titled Currency Distribution and Exchange Scheme (CDES) in order to ensure that all bank branches provide better customer services to members of public.

2. The Master Direction enclosed incorporates updated guidelines / circulars on the subject. The Direction will be updated from time to time as and when fresh instructions are issued.

3. This Master Direction has been placed on RBI website at www.rbi.org.in.

Yours faithfully,

(Ishan Shukla)
Chief General Manager

Encl: As above


Annex

Master Direction on “Currency Distribution & Exchange Scheme (CDES)” for bank branches including currency chests based on performance in rendering customer service to members of public

1. The Currency Distribution & Exchange Scheme (CDES) for bank branches including currency chests has been formulated in order to ensure that all bank branches provide better customer service to members of public with regard to exchange of notes and coins, in keeping with the objectives of Clean Note Policy.

2. Incentives

As per the scheme, banks are eligible for the following financial incentives for providing facilities for exchange of notes and coins:

Sr. No. Nature of Service Particulars of Incentives
i) Opening of and maintaining currency chests at centres having population of less than 1 lakh in under banked States a. Capital Cost: Reimbursement of 50% of capital expenditure subject to a ceiling of ₹ 50 lakh per currency chest. In the North Eastern region up to 100% of capital expenditure is eligible for reimbursement subject to the ceiling of ₹ 50 lakh.

b. Revenue cost: Reimbursement of 50% of revenue expenditure for the first 3 years. In the North Eastern region 50% of revenue expenditure will be reimbursed for the first 5 years.

ii) Exchange of soiled notes/ adjudication of mutilated banknotes over the counter at bank branches a. Exchange of soiled notes – ₹ 2 per packet for exchange of soiled notes up to denomination ₹ 50

b. Adjudication of mutilated notes – ₹ 2 per piece

iii) Distribution of coins over counter i. ₹ 25 per bag for distribution of coins over the counter.

ii. The incentives would be paid on the basis of withdrawal from currency chest, without waiting for claims from banks.

iii. Banks may put in place a system of checks and balances to ensure that coins are distributed to retail customers in small lots and not to bulk customers.

iv. The distribution of coins shall be verified by RBI Regional Offices through inspection of currency chest / incognito visits to branches etc.

3. Operational Guidelines to avail performance-based incentives –

i) The incentives will be paid on the soiled notes actually received in the Issue Office of the RBI. Banks need not submit a separate claim in this regard. Currency chest branch will have to pass on the incentive to the linked branches for the soiled notes tendered / coins distributed by them on a pro-rata basis.

ii) Similarly, incentive will be paid in respect of the adjudicated notes received along with the soiled note remittances / sent separately by registered / insured post in a sealed cover to the RBI. No separate claim is required to be made.

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RBI/2021-22/03
DCM (CC) No.G-3/03.44.01/2021-22

April 01, 2021

The Chairman/Managing Director/Chief Executive Officer
All Banks

Master Circular – Scheme of Penalties for bank branches including Currency Chests based on performance in rendering customer service to the members of public

Please refer to the Circular DCM (CC) No.G-1/03.44.01/2020-21 dated July 1, 2020 on the scheme of penalties.

2. A revised and updated version on the subject is annexed for information and necessary action.

3. This Master Circular is available on our website www.rbi.org.in.

Yours faithfully

(Ishan Shukla)
Chief General Manager

Encl: As above


Annex

Master Circular on the Scheme of Penalties for bank branches including currency chests based on performance in rendering customer service to members of public

1. The Scheme of Penalties for bank branches including currency chests has been formulated in order to ensure that all bank branches provide better customer service to members of public with regard to exchange of notes and coins, in keeping with the objectives of Clean Note Policy.

2. Penalties

Penalties to be imposed on banks for deficiencies in exchange of notes and coins/remittances sent to RBI/operations of currency chests etc. are as follows:

Sr. No. Nature of Irregularity Penalty
i. Shortages in soiled note remittances and currency chest balances

For notes in denomination up to ₹ 50

₹ 50/- per piece in addition to the loss

For notes in denomination of ₹ 100 & above

Equal to the value of the denomination per piece in addition to the loss.

In case of shortage in soiled note remittances/chest balances, the amount of shortage/loss thereof will be recovered immediately.

Penalty will be levied immediately on detection of shortage in soiled note remittances/chest balances, irrespective of the number of pieces detected.

ii. Counterfeit notes detected in soiled note remittances and currency chest balances. Penalty on account of detection of counterfeit notes by RBI from soiled note remittance of banks and in currency chest balances shall be levied in terms of the instructions issued by DCM (FNVD) No.G-1/16.01.05/2021-22 dated April 01, 2021.
iii. Mutilated notes detected in soiled note remittances and currency chest balances ₹ 50/- per piece irrespective of the denomination

In case of mutilated notes detected in soiled note remittances and currency chest balances, the amount of loss thereof will be recovered immediately.

Penalty will be levied immediately on detection of mutilated notes in soiled note remittances / currency chest balances, irrespective of the number of pieces detected.

iv. Non-compliance with operational guidelines by currency chests detected by RBI officials

a) Non-functioning of CCTV

b) Branch cash/documents kept in strong room

c) Non-utilization of NSMs for sorting of notes (NSMs not used for sorting of high denomination notes received over the counter or not used for sorting notes remitted to chest/RBI)

Penalty of ₹ 5000 for each irregularity.

Penalty will be enhanced to ₹ 10,000 in case of repetition.

Penalty will be levied immediately.

v. Violation of any term of agreement with RBI (for opening and maintaining currency chests) or deficiency in service in providing exchange facilities, as detected by RBI officials e.g.

a) Non-issue of coins over the counter to any member of public despite having stock.

b) Refusal by any bank branch to exchange soiled notes / refusal by any currency chest branch to adjudicate mutilated notes tendered by any member of public

c) Non conduct of surprise verification of chest balances, at least at bimonthly intervals, by officials unconnected with the custody thereof and by the officials from the Controlling Office once in six months.

d) Denial of facilities/services to linked branches of other banks.

e) Non acceptance of lower denomination notes (i.e. denomination of ₹ 50 and below) tendered by members of public and linked bank branches.

f) Detection of mutilated /counterfeit notes in re-issuable packets prepared by the currency chest branches.

₹ 10,000 for any violation of agreement or deficiency of service.

₹ 5 lakh in case there are more than 5 instances of violation of agreement/deficiency in service by the branch. The levy of such penalty will be placed in public domain.

Penalty will be levied immediately.

3. Operational Guidelines on levy of penalties –

3.1 Competent Authority –

The Competent Authority to decide the nature of irregularity will be the Officer-in-Charge of the Issue Department of the Regional Office under whose jurisdiction the defaulting currency chest/bank branch is located.

3.2 Appellate Authority –

i. Appeal against the decision of the Competent Authority may be made by the Controlling Office of the currency chest/branch to the Regional Director/Chief General Manager/Officer-in-Charge of the Regional Office concerned, within one month from the date of debit, who may decide whether the same can be accepted/ rejected.

ii. Appeals for waiver of penalty made on grounds such as staff being new/untrained, lack of awareness of staff, corrective action having been taken/will be taken, etc. will not be considered.

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RBI/2021-22/02
DCM (FNVD) G–1/16.01.05/2021-22

April 1, 2021

The Chairman/ Managing Director /Chief Executive Officer
All Banks and
Director of Treasuries of all States

Dear Sir / Madam,

Master Circular – Detection and Impounding of Counterfeit Notes

Please refer to the Master Circular DCM (FNVD) G-2/16.01.05/2020-21 dated July 1, 2020 consolidating the instructions issued till July 1, 2020, relating to Detection and Impounding of Counterfeit Notes. The Master Circular has since been updated by incorporating the instructions issued till date and has been placed on the RBI website www.rbi.org.in.

The Master Circular is a compilation of the instructions issued by RBI on the above subject which are operational as on the date of this Circular.

Yours faithfully,

(Ishan Shukla)
Chief General Manager

Encl: Master Circular


INDEX

CONTENTS

RESERVE BANK OF INDIA
DEPARTMENT OF CURRENCY MANAGEMENT
MASTER CIRCULAR – 2021-22

Detection and Impounding of Counterfeit Notes

Para 1- Authority to Impound Counterfeit Notes

The Counterfeit Notes can be impounded by

  1. All Banks

  2. All Treasuries and Sub-Treasuries.

  3. Issue Offices of Reserve Bank of India.

Para 2 – Detection of Counterfeit Notes

Banknotes tendered over the counter should be examined for authenticity through machines.

Similarly, banknotes received directly at the back office / currency chest through bulk tenders should also be examined through machines.

No credit to customer’s account is to be given for Counterfeit Notes, if any, detected in the tender received over the counter or at the back-office / currency chest.

In no case, the Counterfeit Notes should be returned to the tenderer or destroyed by the bank branches / treasuries. Failure of the banks to impound Counterfeit Notes detected at their end will be construed as wilful involvement of the bank concerned in circulating Counterfeit Notes and penalty will be imposed.

Para 3 – Impounding of Counterfeit Notes

Notes determined as counterfeit shall be stamped as “COUNTERFEIT NOTE” and impounded in the prescribed format (Annex I). Each such impounded note shall be recorded under authentication, in a separate register.

Para 4 – Issue of Receipt to Tenderer

When a banknote tendered at the counter of a bank branch / back office and currency chest or treasury is found to be counterfeit, an acknowledgement receipt in the prescribed format (Annex II) must be issued to the tenderer, after stamping the note as in Paragraph 3 ibid. The receipt, in running serial numbers, should be authenticated by the cashier and tenderer. Notice to this effect should be displayed prominently at the offices / branches for information of the public. The receipt is to be issued even in cases where the tenderer is unwilling to countersign it.

Para 5 – Detection of Counterfeit Notes – Reporting to Police and other bodies

The following procedure should be followed while reporting incidence of detection of Counterfeit Note to the Police:

For cases of detection of Counterfeit Notes up to 4 pieces, in a single transaction, a consolidated report in the prescribed format (Annex III) should be sent by the Nodal Bank Officer to the police authorities or the Nodal Police Station, along with the suspect Counterfeit Notes, at the end of the month.

For cases of detection of Counterfeit Notes of 5 or more pieces, in a single transaction, the Counterfeit Notes should be forwarded immediately by the Nodal Bank Officer to the local police authorities or the Nodal Police Station for investigation by filing FIR in the prescribed format (Annex IV).

A copy of the monthly consolidated report / FIR shall be sent to the Forged Note Vigilance Cell constituted at the Head Office of the bank (only in the case of banks), and in the case of the treasury, it should be sent to the Issue Office of the Reserve Bank concerned.

Acknowledgement of the police authorities concerned has to be obtained for note/s forwarded to them both as consolidated monthly statement and for filing of FIR. If the Counterfeit Notes are sent to the police by insured post, acknowledgement of receipt thereof by the police should be invariably obtained and kept on record. A proper follow-up of receipt of acknowledgement from the police authorities is necessary. In case any difficulty is faced by the Offices / Branches due to reluctance of the police to receive monthly consolidated statement / file FIRs, the matter may be sorted out in consultation with the Nodal Officer of the police authority designated to coordinate matters relating to investigation of Counterfeit Banknotes cases. The list of Nodal Police Stations may be obtained from the Regional Office concerned of the Reserve Bank of India.

In order to facilitate identification of people abetting circulation of Counterfeit Notes, banks are advised to cover the banking hall / area and counters under CCTV surveillance and recording and preserve the recording.

Banks should also monitor the patterns / trends of such detection and suspicious trends / patterns should be brought to the notice of RBI / Police authorities immediately.

The progress made by banks in detection and reporting of Counterfeit Notes to Police, RBI, etc. and problems thereof, should be discussed regularly in the meetings of various State Level Committees viz. State Level Bankers’ Committee (SLBC), Standing Committee on Currency Management (SCCM), State Level Security Committee (SLSC), etc.

The data on detection of counterfeit Indian notes at bank branches and treasuries should be included in the monthly returns forwarded to the Reserve Bank Issue Offices as indicated in para 10 below.

The definition of ‘counterfeiting’ in the Indian Penal Code covers currency notes issued by a foreign government authority as well. In case of suspected foreign currency note received for opinion from the police and government agencies, etc., they should be advised to forward the case to the Interpol Wing of the CBI, New Delhi after prior consultation with them.

The Government of India has framed Investigation of High Quality Counterfeit Indian Currency Offences Rules, 2013 under Unlawful Activities (Prevention) Act (UAPA), 1967. The Third Schedule of the Act defines High Quality Counterfeit Indian Currency Note. Activity of production, smuggling or circulation of High Quality Counterfeit Indian Notes has been brought under the ambit of UAPA, 1967.

Para 6 – Examination of the Banknotes before Issuing over Counters, Feeding ATMs and Remitting to Issue Offices of the Reserve Bank

The banks should re-align their cash management in such a manner so as to ensure that cash receipts in the denominations of ₹100 and above are not put into re-circulation without the notes being machine processed for authenticity. The said instructions shall be applicable to all bank branches, irrespective of the volume of daily cash receipt. Any non-compliance will be construed as violation of the Directive No.3158/09.39.00 (Policy)/2009-10 dated November 19, 2009 issued by the Reserve Bank.

In order to obviate complaints regarding receipt of Counterfeit Notes through ATMs, and to curb circulation of counterfeits, it is imperative to put in place adequate safeguards / checks before loading ATMs with notes. Dispensation of Counterfeit Notes through the ATMs would be construed as an attempt to circulate the Counterfeit Notes by the bank concerned.

Detection of counterfeits in chest remittances is also liable to be construed as wilful involvement of the chest branches concerned in circulating Counterfeit Notes and may attract special investigation by police authorities, and other action like suspending the operation of the chest concerned.

Penalty at 100% of the notional value of Counterfeit Notes, in addition to the recovery of loss to the extent of the notional value of such notes, will be imposed under the following circumstances:

a) When Counterfeit Notes are detected in the soiled note remittance of the bank.

b) If Counterfeit Notes are detected in the currency chest balance of a bank during Inspection / Audit by RBI.

In terms of DPSS.CO.OD.No.1916/06.07.011/2018-19 dated March 7, 2019, all guidelines, safeguards, standards and control measures applicable to banks relating to (a) currency handling, and (b) cyber-security framework for ATMs, shall also be applicable to the WLA Operators.

Para 7 – Designating Nodal Bank Officer

Each bank should designate a Nodal Bank Officer, district-wise and notify the same to the Regional Office of RBI concerned and Police Authorities. All cases of reporting of Counterfeit Note detection as indicated in Para 5 should be done through the Nodal Bank Officer. The Nodal Bank Officer will also serve as the contact point for all Counterfeit Note detection related activities.

Para 8 – Establishment of Forged Notes Vigilance Cell at Head Office of Bank

Each bank shall establish at its Head Office, a Forged Note Vigilance (FNV) Cell to undertake the following functions:

  1. Dissemination of instructions issued by the Reserve Bank on Counterfeit Notes to bank’s branches. Monitoring the implementation of these instructions. Compilation of data on detection of Counterfeit Notes, and its submission to Reserve Bank, FIU-IND and National Crime Records Bureau (NCRB) as per extant instructions. Follow-up of cases of Counterfeit Notes, with police authorities / designated nodal officer.

  2. Sharing of the information thus compiled with bank’s CVO and report to him / her all cases of acceptance / issue of Counterfeit Notes over the counters.

  3. Conducting periodic surprise checks at currency chests where shortages / defective / Counterfeit Notes etc. are detected.

  4. Ensuring operation of Note Sorting Machines of appropriate capacity at all the currency chests / back offices and closely monitoring the detection of Counterfeit Notes and maintaining the record of the same. Ensuring that only properly sorted and machine examined banknotes are fed into the ATMs / issued over the counters and to put in place adequate safeguards, including surprise checks, both during the processing and in transit of notes.

FNV Cell shall submit status report on a quarterly basis covering the aforesaid aspects to the Chief General Manager, Department of Currency Management, Reserve Bank of India, Central Office, Amar Building, Fourth Floor, Sir P. M. Road, Fort, Mumbai 400 001 / to (email) and to the Issue office of the Regional office of Reserve Bank under whose jurisdiction the FNV Cell is functioning, within a fortnight from the conclusion of the quarter under report. The said report should be sent by e-mail. No hard copy need be sent.

In order to update the record of the addresses of the FNV Cells, the bank shall furnish by e-mail, in the prescribed format (Annex V), the particulars to the Reserve Bank every year, as on 1st April. No hard copy need be sent.

Para 9 – Provision of Ultra-Violet Lamp and Other Infrastructure

With a view to facilitating the detection of Counterfeit Notes, all bank branches / identified back offices should be equipped with ultra-violet lamps / other appropriate banknote sorting / detection machines. In addition, all currency chest branches should be equipped with verification, processing and sorting machines and should be used to their optimum capacity. Such machines should conform to the guidelines on ‘Note Authentication and Fitness Sorting Parameters’ prescribed by the Reserve Bank.

The banks shall maintain a daily record of the notes processed through the Note Sorting machines, including the number of counterfeits detected.

The banks should also consider providing at least one counting machine (with dual display facility) for public use at the counter.

Para 10 – Reporting of Data to RBI / NCRB / FIU-IND

By All Bank branches

Data on Counterfeit Notes detected by all the branches of the bank shall be reported in the prescribed format, on a monthly basis. A statement (Annex VI) showing the details of Counterfeit Notes detected in the bank branches during the month shall be compiled and forwarded to the Issue Office of Reserve Bank concerned so as to reach them by 7th of the next month. A “nil “report may be sent in case no counterfeit note has been detected during the month.

Under Rule 8 (1) of Prevention of Money Laundering (Maintenance of Records) Amendment Rules, 2013, Principal Officers of banks are also required to report information on cash transactions where forged notes have been detected to The Director, FIU-IND, Financial Intelligence Unit- India, 6th Floor, Hotel Samrat, Chanakyapuri, New Delhi-110021, by the 15th day of the succeeding month, by uploading the information on the FINnet Portal. Similarly, data on Counterfeit Note detection is also to be uploaded on the web-enabled software of National Crime Records Bureau, New Delhi at their website.

Para 11- Preservation of Counterfeit Notes Received from Police Authorities

All Counterfeit Notes received back from the police authorities / courts may be carefully preserved in the safe custody of the bank and a record thereof be maintained by the branch concerned. FNV Cell of the bank shall also maintain a branch-wise consolidated record of such Counterfeit Notes.

These Counterfeit Notes at branches should be subjected to verification on a half-yearly basis (on 31st March and 30th September) by the Officer-in-Charge of the bank office concerned. They should be preserved for a period of three years from the date of receipt from the police authorities.

Counterfeit Notes, which are the subject matter of litigation in the court of law should be preserved with the branch concerned for three years after conclusion of the court case.

After the preservation period, such notes may be sent to the Issue Office of Reserve Bank of India concerned with full details.

Para 12 – Detection of Counterfeit Notes – Training of Staff

It is necessary to ensure that the cash handling staff in banks and treasuries / sub-treasuries are fully conversant with the security features of a banknote.

With a view to educating the branch staff on detection of Counterfeit Notes, the design and security features of all the banknotes shown in Annex VII have been supplied to all the banks / treasuries with instructions to display them prominently at the branches for information of the public. Details of security features of the New Design banknotes of ₹2000, ₹500, ₹200, ₹100, ₹50, ₹20 and ₹10 are available at the link https://www.paisaboltahai.rbi.org.in

Details of other banknotes are also available under ‘Know your Banknotes’ at the above link.

The Controlling Offices / Training Centers should also organise / conduct training programmes on the security features of banknotes for members of staff to enable detection of Counterfeit Notes at the point of receipt itself. The banks should ensure that all bank personnel handling cash are trained on features of genuine Indian bank notes. These trainings should cover detection, impounding and reporting of Counterfeit Notes. The Reserve Bank will also provide faculty support and training materials.


Annex I
(Paragraph 3)

Each banknote, which, on examination of various security features / parameters, is determined as a counterfeit one, shall be branded with a stamp “COUNTERFEIT BANKNOTE”. For this purpose, a stamp with a uniform size of 5 cm x 5 cm with the following inscription may be used.

COUNTERFEIT BANKNOTE IMPOUNDED

BANK / TREASURY/ SUB-TREASURY

BRANCH / CURRENCY CHEST

NAME OF THE BANK

SIGNATURE

DATE


Annex II
(Paragraph 4)

Format – Acknowledgement Receipt to be issued to the tenderer of Counterfeit Notes

Name of the Bank / Treasury/ Sub-treasury:
Address:

Serial Number of the Receipt: ________
Date: __________

The note (s) described below received from……………………………. (Name and Address of the tenderer) is/are counterfeit and has/have therefore been impounded and stamped accordingly.

Serial number of the note deemed as counterfeit Denomination Parameters on which the note is deemed as counterfeit
     
     
     
     
     

Total number of Counterfeit Notes:

(Signature of the Tenderer)

(Signature of the Counter Staff)

(Official Seal)


Annex III
(Paragraph 5)

Date:_____________

Name of the Bank:
District:
Name and Address of the Nodal Bank Officer:
Ref. No.…………

The Inspector of Police
___________Police Station,

Consolidated Monthly Report for the month of ________

Detail of Counterfeit Notes:

Date of detection Name of branch / currency chest Details of tenderer Denominations / pieces / serial numbers Security features breached Unique Reference Number (URN) generated by the NCRB Portal
           
           
           
           
           

4. The Counterfeit Notes are enclosed for information and necessary action.

5. Kindly acknowledge receipt.

(Authorised signatory)

(Official Seal)
Encl:


Annex- IV
(Paragraph 5)

Date:_____________

Name of the Bank:
District:
Name and Address of the Nodal Bank Officer:
Ref. No.…………

The Inspector of Police
___________Police Station,

Dear Sir,

Detection of Counterfeit Note/s – Request for investigation

We enclose the following Counterfeit Notes detected in our office on ________. The details of the Counterfeit Notes are furnished below.

2. As the printing and/or circulation of forged Indian Currency Notes is an offence under Sections 489A to 489E of the Indian Penal Code, we request you to lodge FIR and conduct the necessary investigation. In case it is decided to file criminal proceedings in the court of law, you may first arrange to send the notes to any of the Note Printing Presses, Forensic Science Laboratories etc. in terms of the provisions of Section 292(1) and 292(3) of the Code of Criminal Procedure for examination. The expert opinion furnished may be produced in the court as evidence under Section 292 of the Criminal Procedure Code. The forged notes may please be returned to us after the completion of the investigation and/or proceedings in the court of law along with the detailed report of the investigation / decision of the court.

Denomination / Number of pieces Serial number of Counterfeit Note Notional Value Details of tenderer Name & address of the branch /currency chest where detection took place Bank’s Entry No. Unique Reference Number (URN) generated in the NCRB Portal
             
             
             
             
             

3. The Counterfeit Notes are enclosed.

4. Please acknowledge receipt.

Yours faithfully,

Authorised Signatory
Official Seal

Encl:


Annex V
(Paragraph 8)

FORMAT FOR FURNISHING ADDRESS ETC. PARTICULARS OF FORGED NOTE VIGILANCE CELL (FNVC) TO RBI

(TO BE FURNISHED BY E-MAIL ON 1ST APRIL EVERY YEAR)

NAME OF THE BANK ADDRESS OF FNVC (WITH PIN CODE) NAME AND DESIGNATION OF OFFICER-IN-CHARGE TELEPHONE NO (WITH CODE). FAX NO.
(WITH CODE)
E-mail Address of the FNVC
           

We note to intimate immediately the changes, if any, in the particulars furnished above

Name of Authorised Official:
Designation
Date:

NB: The completed format, in MS-Excel, should be transmitted by e-mail

(No hard copy need be sent)


Annex VII
(Paragraph 12)

Designs of Bank Notes Issued by the Reserve Bank of India since 1967

Year Size Watermark Front Back
I.₹10 notes    
1967 137 x 63 mm Ashoka Pillar Purple colour. Numeral 10 in the centre. Value of the note in 14 languages. The oval seascape with country craft.
1968 -do- -do- Blue-black colour. Promise clause, guarantee clause and signature printed in bilingual. -do-

RBI’s name in Hindi added.

1969 -do- -do- Blue Black colour. ‘Ten Rupees’ instead of ‘Rupees Ten’. Mahatma Gandhi’s Portrait.
1970 -do- Ashoka Pillar with spinning wheels. Hindi version of RBI incorporated in place of English and vice versa. Hindi rendering of Guarantee clause, promise clause and Governor’s signature have been interchanged. सत्यमेव जयते incorporated. Watermark window and numbering panel enlarged. Bilingual seal incorporated
1975 -do- -do- Dark brown, umber and blue colour. Numeral ‘10’ printed in dark brown. Intaglio printing. Languages scroll on left and Ashoka Pillar emblem on right. Pale brown, Ochre blue and green colour. A circle with two Peacocks on branch of a tree. Deer, horses, bird and lotus.
1992 -do- -do- Overall colour scheme in pale pink, magenta and yellow Shalimar garden
1996 -do- Portrait of Mahatma Gandhi with multidirectional lines in the watermark window. Overall colour scheme in mauve brown, orange and pink. Portrait of Mahatma Gandhi. Embedded security thread containing the words ‘भारत RBI’ readable on both sides when held against light. Intricate guilloche and floral patterns with profiles of an elephant, rhinoceros and tiger’s faces. Value of note in 15 Indian languages.
2006 -do- The portrait of Mahatma Gandhi, the multidirectional lines, and an electrotype mark showing the denominational numeral 10 appear in this section and these can be viewed better when the banknote is held against light. Machine readable windowed demetalised clear text magnetic security thread with inscriptions ‘Bharat’ (in Hindi) and RBI which fluoresces in yellow on both sides under UV light. (Generic).

Width: 1.4 mm

Dual coloured optical fibres.

The small floral design printed both on the front (hollow) and back (filled up) of the note in the middle of the vertical band next to the Watermark has an accurate back-to-back registration so that the numeral appears as one when seen against the light.

Year of printing is incorporated at the printing stage on the reverse of the banknote.
2011 -do- -do- -do-

In addition, ₹ symbol was introduced on the obverse of the banknote, on the top left and top right corner (along with the denominational numeral).

The banknotes will continue to have year of printing on the reverse. In addition, ₹ symbol was introduced on the reverse of the banknotes, on the top left and top right corner (along with the denominational numeral).
2016 -do- -do- -do-

In addition, the numerals in both the number panels of these banknotes will be in ascending size from left to right, while the first three alphanumeric characters (prefix) will remain constant in size

 
2018 63 mm x 123 mm ₹ 10 denomination banknotes in the Mahatma Gandhi (New) Series having Mahatma Gandhi portrait and electrotype (10) watermarks The base colour of the note is Chocolate Brown. The note has other designs, geometric patterns aligning with the overall colour scheme, both at the obverse and reverse.

See through register with denominational numeral 10 Denominational numeral १० in Devnagari, Portrait of Mahatma Gandhi at the centre, Micro letters ‘RBI’, ‘भारत ‘, ‘INDIA’ and ’10’, Windowed demetalised security thread with inscriptions ‘भारत’ and RBI, Guarantee Clause, Governor’s signature with Promise Clause and RBI emblem towards right of Mahatma Gandhi portrait, Ashoka Pillar emblem on the right, Number panel with numerals growing from small to big on the top left side and bottom right side.

The new denomination has motif of Sun Temple, Konark on the reverse, depicting the country’s cultural heritage. Year of printing of the note on the left, Swachh Bharat logo with slogan, Language panel, Denominational numeral १० in Devnagari.
II. ₹.20 notes
1972 147X63mm Ashoka Pillar Saffron colour. Ashoka Pillar emblem on the right and language panel on the left side. Bold lettering in Hindi appears centrally in a horizontal panel, flanked by figures 20 at the corner. Picture of Parliament House. On the left value in Indian languages.
1975 -do- Small Ashoka Pillar with chain of spinning wheels. Resin treated paper Red, blue, mauve and pale yellow colour. Numerical 20 in dark mauve on a light yellow lotus shaped design. Language scroll on the left and Ashoka Pillar emblem on right. The printing bleeds off on all sides but not in corners, which are paper white. Bilingual names, clauses and signature. Dry offset printing. Red, blue and mauve colour. Chariot wheel of Konark Sun temple at the centre. Watermark window in pale blue is surrounded by an ornamental design in perfect register with corresponding design on obverse of the note.
2001 -do- Mahatma Gandhi Portrait The security thread totally embedded with the letters “Bharat” (in Hindi) and “RBI” The colour is predominantly reddish orange. The Ashoka Pillar has been replaced by the Mahatma Gandhi’s Portrait in dark red while the Ashoka Pillar has been shifted to the left side bottom corner and the size is smaller. The numeral 20, RBI seal, Mahatma Gandhi’s Portrait, RBI Legend, Guarantee and Promise clauses, Governor’s Signature and Ashoka Pillar inset are in intaglio. The words RBI and the numeral 20 in Micro letters appear alternatively behind the Mahatma Gandhi’s Portrait. An identification mark by way of a small vertical rectangle in raised form appears on the left side of the note to facilitate the visually impaired to identify the denomination of the note. The numbers in the number panel are printed in red. The central theme depicts the Indian coastal line with coconut grooves. The value of the note appears in 15 languages in a vertical panel in the left hand side.
2006 -do- The portrait of Mahatma Gandhi, the multidirectional lines, and an electrotype mark showing the denominational numeral 20 appear in this section and these can be viewed better when the banknote is held against light Machine readable windowed demetalised clear text magnetic security thread with inscriptions ‘Bharat’ (in Hindi) and RBI which fluoresces in yellow on both sides under UV light (Generic).

Width: 1.4 mm

Dual coloured optical fibres.

The small floral design printed both on the front (hollow) and back (filled up) of the note in the middle of the vertical band next to the Watermark has an accurate back-to-back registration so that the numeral appears as one when seen against the light.

Year of printing is incorporated at the printing stage on the reverse of the banknote.
2012 -do- -do- -do-

In addition, ₹ symbol was introduced on the obverse of the banknote, on the top left and top right corner (along with the denominational numeral).

The banknotes will continue to have year of printing on the reverse. In addition, ₹ symbol was introduced on the reverse of the banknotes, on the top left and top right corner (along with the denominational numeral).
2016 -do- -do- The numerals in both the number panels will be in ascending size from left to right while the first three alpha-numeric characters (prefix) will remain constant in size.

The numeral “20”, RBI seal, Mahatma Gandhi’s portrait, RBI legend, Guarantee and promise clause, Governor’s signature, Ashoka Pillar emblem which were hitherto printed in intaglio (raised printing) are now being printed in offset (without any raised printing).

Further, rectangular identification mark on the left of the banknote has been removed.

While there is no change in the colour at the reverse, the colour at the obverse is lighter (due to removal of intaglio printing).

The vertical band on the right side of the Mahatma Gandhi’s portrait hitherto contained a latent image showing the denominational numeral “20”.The latent image was visible only when the banknote was held horizontally at eye level. This feature is no longer present.

-do-
2019 63x129mm ₹20 denomination banknotes in the Mahatma Gandhi (New) Series having Mahatma Gandhi portrait and electrotype (20) watermarks See through register with denominational numeral 20. Denominational numeral २० in Devnagari. Portrait of Mahatma Gandhi at the centre. Micro letters ‘RBI’, ‘भारत ‘, ‘INDIA’ and ’20’. Windowed demetalised security thread with inscriptions ‘भारत’ and RBI. Guarantee Clause, Governor’s signature with Promise Clause and RBI emblem towards right of Mahatma Gandhi portrait. Ashoka Pillar emblem on the right. Mahatma Gandhi portrait and electrotype (20) watermarks. Number panel with numerals growing from small to big on the top left side and bottom right side. Year of printing of the note on the left. Swachh Bharat logo with slogan. Language panel. Motif of Ellora Caves. Denominational numeral २० in Devnagari.
III. ₹50 notes
1975 147X73mm Ashoka Pillar with chain of wheels. Mauve colour with hues of blue green and purple. Numeral 50 in dark brown. Language scroll on left and Ashoka Pillar emblem on right. Printing bleeds off on all sides except at corners. Mauve, brown and yellow colours. Parliament House at the centre. Watermark window in pale mauve, surrounded by an ornamental design, which is in perfect register with corresponding design on the obverse.
1981 -do- -do- Intaglio-fast blue, yellow red. Ashoka Pillar and languages in deep violet colours, rest in deep green and brown colours. सत्यमेव जयते below Ashoka Pillar emblem. Dry offset-yellowish brown and body in deep purple colour. Parliament House with National flag on top
1997 -do- Portrait of Mahatma Gandhi with multidirectional lines in the window. Yellow, blue and violet colour. Ashoka Pillar replaced by Mahatma Gandhi Portrait in blue. Security thread totally embedded inside the note the letters ‘भारत’ and ‘RBI’. A small black solid square on the left hand side of the watermark to help the visually impaired to identify the denomination of the note. A panoramic view of India’s Parliament House with floral patterns above and filigree patterns on the sides. The value of the note in 15 Indian languages.
2005 -do- The portrait of Mahatma Gandhi, the multidirectional lines, and an electrotype mark showing the denominational numeral 50 appear in this section and these can be viewed better when the banknote is held against light Machine readable windowed demetalised clear text magnetic security thread with inscriptions ‘Bharat’ (in Hindi) and RBI which fluoresces in yellow on both sides under U.V.light –width 1.4 mm. The Intaglio Printing i.e. raised prints is more prominent in the name of the Bank in Hindi and English, the Reserve Bank Seal, guarantee and promise clause, Ashoka Pillar Emblem on the left, RBI Governor’s signature. A square in intaglio on the left of the watermark window with increased depth of engraving helps the visually impaired to identify the denomination. Optical fibres are in dual colour. The small floral design printed both on the front (hollow) and back (filled up) of the banknote in the middle of the vertical band next to the watermark window has an accurate back-to-back registration so that the numeral appears as one when seen against the light. Year of printing is incorporated at the printing stage on the reverse of the banknote.
2012 -do- -do- -do-

In addition, ₹ symbol was introduced on the obverse of the banknote, on the top left and top right corner (along with the denominational numeral).

The banknotes will continue to have year of printing on the reverse. In addition, ₹ symbol was introduced on the reverse of the banknotes, on the top left and top right corner (along with the denominational numeral).
2015 -do – -do- -do-

In addition, the numerals in both the number panels of these banknotes will be in ascending size from left to right, while the first three alphanumeric characters (prefix) will remain constant in size

-do-
2016 -do- – do- The numeral ‘50’, RBI seal, Mahatma Gandhi’s portrait, RBI legend, Guarantee and promise clause, Governor’s signature, Ashoka Pillar emblem which were hitherto printed in intaglio (raised printing) are now being printed in offset (without any raised printing).

Further, square-shaped identification mark on the left of the banknote has been removed.

While there is no change in the colour at the reverse, the colour at the obverse is lighter (due to removal of intaglio printing).

The vertical band on the right side of the Mahatma Gandhi’s portrait hitherto contained a latent image showing the denominational numeral ’50’. The latent image was visible only when the banknote was held horizontally at eye level. This feature is no longer present.

-do-
2017 66 mm x 135 mm ₹ 50 denomination banknotes in the Mahatma Gandhi (New) Series having Mahatma Gandhi portrait and electrotype (50) watermarks The base colour of the note is Fluorescent Blue.

See through register with denominational numeral 50, Denominational numeral ५० in Devnagari, Portrait of Mahatma Gandhi at the centre, Micro letters ‘RBI’, ‘भारत’, ‘INDIA’ and ‘50’, Windowed demetalised security thread with inscriptions ‘भारत’ and RBI, Guarantee Clause, Governor’s signature with Promise Clause and RBI emblem towards right of Mahatma Gandhi portrait, Ashoka Pillar emblem on the right, Mahatma Gandhi portrait and electrotype (50) watermarks, Number panel with numerals growing from small to big on the top left side and bottom right side.

Year of printing of the note on the left, Swachh Bharat logo with slogan, Language panel, Motif of Hampi with Chariot, Denominational numeral ५० in Devnagari.
IV ₹ 100 notes
1967 157X73mm Ashoka Pillar Blue colour. Numeral 100 appears prominently in centre. Ashoka Pillar emblem on the right. Vertical panel of 14 Indian languages on left. Hirakud Dam in the background in a circular frame.
1969 -do- -do- Blue colour and promise clause, Guarantee clause and Governor’s signature in bilingual. Picture of Mahatma Gandhi in a sitting posture with Sevagram Ashram in the background in a circular frame.
1975 -do- Ashoka Pillar with spinning wheels. Intaglio deep blue with hues of blue, brown, pink and dark green. Numeral 100 in dark blue. Watermark window light blue. RBI’s name, promise clause, Guarantee clause and Governor’s signature in bilingual. Language scroll on left and Ashoka Pillar emblem on right. Printing bleeds off on all sides except at corners. Intaglio deep blue and brown shade of corn, agricultural operations, Tea plantation and hydroelectric power project. ‘Watermark’ window is surrounded by an ornamental design, which is in perfect register with similar design on the obverse.
1979 -do- -do- One side intaglio blue, red and deep green, Tints of reddish and yellowish green shade. सत्यमेव जयते below Ashoka Pillar emblem. Dry-offset. Black and maroon colours. Tint design in greenish blue and brownish shades.
1996 -do- Portrait of Mahatma Gandhi with multidirectional lines in the watermark window. Printed with the combination of offset and intaglio process. overall colour is predominantly blue, grey and green. Portrait of Mahatma Gandhi. A windowed security thread partly visible from the front but totally embedded inside. Letters ‘भारत’ and ‘RBI’ printed on the thread.

A small black solid triangle in intaglio on left hand side of the watermark to help the visually impaired to identify the denomination of the note.

Central theme depicts a panoramic view of the Kanchangunga range with floral patterns above and filigree patterns on the sides. The value of note appears in 15 languages on the left hand side.
2005 -do- The portrait of Mahatma Gandhi, the multidirectional lines, and an electrotype mark showing the denominational numeral 100 appear in this section and these can be viewed better when the banknote is held against light. Machine-readable windowed demetalised clear text magnetic security thread with inscriptions ‘Bharat’ (in Hindi) and RBI on notes of Rs.100 with exclusive colour shift. Colour of the thread shall shift from green to blue when viewed from different angles. It will fluoresce in yellow on the reverse and the text will fluoresce on the obverse under U.V.light –width – 2 m.m.

The Intaglio Printing i.e. raised prints is more prominent in the name of the Bank in Hindi and English, the Reserve Bank Seal, guarantee and promise clause, Ashoka Pillar Emblem on the left, RBI Governor’s signature. A triangle in intaglio on the left of the watermark window with increased depth of engraving helps the visually impaired to identify the denomination. Optical fibres are in dual colour. The small floral design printed both on the front (hollow) and back(filled up) of the banknote in the middle of the vertical band next to the watermark window has an accurate back to back registration so that the numeral appears as one when seen against the light.

Year of printing is incorporated at the printing stage on the reverse of the banknote.
2011 -do- -do- -do-

In addition, ₹ symbol was introduced on the obverse of the banknotes, on the top left and top right corner (along with the denominational numeral).

The banknotes will continue to have year of printing on the reverse. In addition, ₹ symbol was introduced on the reverse of the banknotes on the top left and top right corner (along with the denominational numeral).
2015 -do- -do- -do-

In addition, the numerals in both the number panels of these banknotes will be in ascending size from left to right, while the first three alphanumeric characters (prefix) will remain constant in size.

In addition, easy to identify markings for visually impaired in the form of four angular bleed lines on both left and right of the obverse side of banknotes. Increase in size of the identification mark (triangle) by 50 per cent.

-do-
2018 66× 142 mm. ₹ 100 denomination banknotes in the Mahatma Gandhi (New) Series having Mahatma Gandhi portrait and electrotype (100) watermarks See through register with denominational numeral 100.Latent image with denominational numeral 100. Denominational numeral १०० in Devnagari. Portrait of Mahatma Gandhi at the centre. Micro letters ‘RBI’, ‘भारत’, ‘India’ and ‘100’. Windowed security thread with inscriptions ‘भारत’ and RBI with colour shift; Colour of the thread changes from green to blue when the note is tilted. Guarantee Clause, Governor’s signature with Promise Clause and RBI emblem towards right of Mahatma Gandhi portrait. Ashoka Pillar emblem on the right. Mahatma Gandhi portrait and electrotype (100) watermarks. Number panel with numerals in ascending font on the top left side and bottom right side. For visually impaired intaglio or raised printing of Mahatma Gandhi portrait, Ashoka Pillar emblem, raised triangular identification mark with micro-text 100, four angular bleed lines both on the right and left sides. Year of printing of the note on the left. Swachh Bharat logo with slogan. Language panel. Motif of RANI KI VAV. Denominational numeral १०० in Devnagari.
V. ₹ 200 Notes – Mahatma Gandhi (New) Series
2017 66 mm × 146 mm ₹ 200 denomination banknotes in the Mahatma Gandhi (New) Series having Mahatma Gandhi portrait and electrotype (200) watermarks The base colour of the note is Bright Yellow. The note has other designs, geometric patterns aligning with the overall colour scheme, both at the obverse and reverse.

See through register with denominational numeral 200

Latent image with denominational numeral 200

Denominational numeral २०० in Devnagari Portrait of Mahatma Gandhi at the centre Micro letters ‘RBI’, ‘भारत’, ‘India’ and ‘200’ Windowed security thread with inscriptions ‘भारत’ and RBI with colour shift. Colour of the thread changes from green to blue when the note is tilted Guarantee Clause, Governor’s signature with Promise Clause and RBI emblem towards right of Mahatma Gandhi portrait Denominational numeral with Rupee Symbol, ₹ 200 in colour changing ink (green to blue) on bottom right Ashoka Pillar emblem on the right Number panel with numerals growing from small to big on the top left side and bottom right side For visually impaired Intaglio or raised printing of Mahatma Gandhi portrait, Ashoka Pillar emblem, raised Identification mark H with micro-text ₹ 200, four angular bleed lines with two circles in between the lines both on the right and left sides

Motif of Sanchi Stupa on the reverse, depicting the country’s cultural heritage.

Year of printing of the note on the left Swachh Bharat logo with slogan Language panel Motif of Sanchi Stupa Denominational numeral २०० in Devnagari Dimension

VI. ₹500 notes – Mahatma Gandhi (New) Series
2016 66mm x150 mm Mahatma Gandhi portrait and electrotype (500) watermarks Issued in the Mahatma Gandhi (New) Series, the new ₹ 500 banknotes are different from the earlier specified bank note (SBN) series in colour, size, theme, location of security features and design elements.

The colour of the note is stone grey.

The orientation and relative position of the Mahatma Gandhi portrait has changed.

The banknote also has features (intaglio printing of Mahatma Gandhi portrait, Ashoka Pillar emblem, bleed lines, circle with ₹ 500 in the right, and the identification mark) which enable the visually impaired person to identify the denomination.

The new theme is the Indian heritage site Red Fort with the Indian flag.

The year of printing “2016” and Swachh Bharat logo is printed on the reverse.

The 15 language panel is towards the centre.

VII. ₹2000/- notes – Mahatma Gandhi (New) Series
2016 66mm x 166 mm Mahatma Gandhi portrait and electrotype (2000) watermarks. Issued in the Mahatma Gandhi (New) Series.

The base colour of the note is magenta. The note has other designs, geometric patterns aligning with the overall colour scheme, both at the obverse and reverse.

The salient features are :

1. See through register with denominational numeral 2000

2. Latent image with denominational numeral 2000

3. Denominational numeral २००० in Devnagari

4. Portrait of Mahatma Gandhi at the centre

5. Micro letters ‘RBI’ and ‘2000’ on the left side of the banknote

6. Windowed security thread with inscriptions ‘भारत ’ , RBI and 2000 on banknotes with colour shift. Colour of the thread changes from green to blue when the note is tilted

7. Guarantee Clause, Governor’s signature with Promise Clause and RBI emblem towards right

8. Denominational numeral with Rupee Symbol, ₹ 2000 in colour changing ink (green to blue) on bottom right

9. Ashoka Pillar emblem on the right Mahatma Gandhi portrait and electrotype (2000) watermarks

10. Number panel with numerals growing from small to big on the top left side and bottom right side. For visually impaired Intaglio or raised printing of Mahatma Gandhi portrait, Ashoka Pillar emblem, bleed lines and identity mark

11. Horizontal rectangle with ₹2000 in raised print on the right

12. Seven angular bleed lines on left and right side in raised print.

The salient features are :

1. Year of printing of the note on the left

2. Swachh Bharat logo with slogan

3. Language panel towards the centre

4. Motif of Mangalayan depicting the country’s first venture into interplanetary space.

5. Denominational numeral २००० in Devnagari


Annex VIII

List of Circulars Consolidated in this Master Circular

SN Circular Ref. No. Date Subject Para of Master Circular
1 DCM FNVD G 16/16.01.01/2003-04 18-Dec-03 Issue of Forged Notes through ATM Para 6
2 DCM FNVD G 31/16.01.01/2003-04 8-Apr-04 Detection of Forged Notes – Issue of receipt to tenderers Para 4
3 DCM FNVD G 3/16.02.03/2004-05 6-Jul-04 Detection of Forged Notes – Issue of receipts Para 4
4 DCM FNVD G 23/16.01.01/2005-06 7-Dec-05 Issue of Counterfeit Banknotes through ATMs – Constitution of Forged Note Vigilance Cell Para 6 & 8
5 DCM FNVD G 37/16.08.08/2006-07 28-Mar-06 Detection of Counterfeit Banknotes at ATMs of the banks Para 6 & 8
6 DCM FNVD G 18/16.08.08/2006-07 1-Jun-07 Detection of Counterfeit Banknotes in chest remittances received from banks Para 6
7 DCM(FNVD)No.9664/16.01.05/2009-10 30-Jun-09 Submission of quarterly report by FNV Cell Para 2 & 3
8 DCMNo.Dir.NPD.3158 /09.39.00/2009-10 19-Nov-09 Sorting of Notes – Installation of Note Sorting Machines Para 6
9 DCM.No.Cir.NPD. 3161/09.39.00 (Policy)/2009-2010 19-Nov-09 Sorting / Processing of Notes – Installation of Note Sorting Machines Para 9
10 DCM(R&D)No.G-26/18.00.14/2009-10 11-May-10 Installation of Note Sorting Machines- Note Authentication and Fitness Sorting Parameters Para 9
11 DCMFNVD No. 502/16.01.05/2011-12 25-Jul-11 Detection of Counterfeit Bank Notes – Revised Procedure Para 5
12 DCM(FNV)No.5063/16.02.22/2011-12 9-May-12 Detection and Reporting Mechanism of Counterfeit Notes – Monetary Policy 2012-13 Para 6
13 DCMFNVD No.2165/16.21.005/2012-13 16-Nov-12 Detection and Reporting of Counterfeit Notes – Second Quarter Review of Monetary Policy 2012-13 Para 6
14 DCMFNVD No.776/16.01.05/2015-16 27-Aug-15 Detection of Counterfeit Notes – Review Para 2
15 DCM FNVD No. 1134/16.01.05/2016-17 27-Oct-16 Detection and Impounding of Counterfeit Notes Para 5
16 DCM (FNVD) G-7/16.01.05/17-18 15-Jan-18 Detection and Impounding of Counterfeit Notes – Filing of FIR Para 5
17 DPSS.CO.OD.No.1916/06.07.011/2018-19 7-Mar-2019 White Label ATMs (WLAs) in India – Review of Guidelines Para 6

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Reserve Bank of India – Notifications

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RBI/2021-22/01
DCM (NE) No.G-4/08.07.18/2021-22

April 01, 2021

The Chairman/ The Managing Director/
The Chief Executive Officer
All Banks

Madam / Dear Sir

Master Circular – Facility for Exchange of Notes and Coins

Please refer to the Master Circular DCM (NE) No.G-3/08.07.18/2020-21 dated July 01, 2020 containing instructions on the facility for exchange of notes and coins. A revised version of Master Circular on the subject is annexed for your information and necessary action. This Master Circular is placed on our website www.rbi.org.in.

Yours faithfully

(Ishan Shukla)
Chief General Manager

Encl: As above


Master Circular – Facility for Exchange of Notes and Coins dated April 01, 2021

1. Facility for Exchange of Notes and Coins at Bank Branches

(a) All branches of banks in all parts of the country are mandated to provide the following customer services, more actively and vigorously to the members of public so that there is no need for them to approach the RBI Regional Offices for this purpose:

(i) Issuing fresh / good quality notes and coins of all denominations,

(ii) Exchanging soiled / mutilated / defective notes,*

* Small Finance Banks and Payment Banks may exchange mutilated and defective notes at their option.

and

(iii) Accepting coins and notes either for transactions or exchange.

It will be preferable to accept coins, particularly, in the denominations of ₹1 and ₹2, by weighment. However, accepting coins packed in sachets of 100 each would perhaps be more convenient for the cashiers as well as the customers. Such sachets may be kept at the counters and made available to the customers.

(b) All branches should provide the above facilities to members of public without any discrimination on all working days. The scheme of providing exchange facility by a few select currency chest branches on one of the Sundays in a month will remain unchanged. The names and addresses of such bank branches should be available with the respective banks.

(c) The availability of the above-mentioned facilities at the bank branches should be given wide publicity for information of the public at large.

(d) None of the bank branches should refuse to accept small denomination notes and / or coins tendered at their counters. All coins in the denomination of 50 paise, ₹1, ₹2, ₹5, ₹10 and ₹20 of various sizes, theme and design issued from time to time by the Government of India continue to be legal tender.

2. Reserve Bank of India (Note Refund) Rules, 2009 [as Amended by Reserve Bank of India (Note Refund) Amendment Rules, 2018] – Delegation of Powers

(a) In terms of Section 28 read with Section 58 (2) of Reserve Bank of India Act, 1934, no person is entitled as a right to recover from the Government of India or RBI the value of any lost, stolen, mutilated or imperfect currency note of the GOI or banknote. However, with a view to mitigating the hardship to the public in genuine cases, it has been provided that the RBI may, with the previous sanction of the Central Government, prescribe the circumstances in, and the conditions and limitations subject to which, the value of such currency notes or banknotes may be refunded as a matter of grace.

(b) With a view to extending the facility for the benefit and convenience of public, all branches of banks have been delegated powers under Rule 2(j) of Reserve Bank of India (Note Refund) Rules, 2009 [as Amended by Reserve Bank of India (Note Refund) Amendment Rules, 2018] (hereinafter referred to as NRR, 2009) for exchange of mutilated / defective notes free of cost.

(c) The NRR, 2009 were amended to enable the public to exchange mutilated notes in Mahatma Gandhi (New) series, which are smaller in size compared to the earlier series. The minimum area of the single largest undivided piece of the note required for payment of full value for notes of rupees fifty and above denominations were also revised. The Reserve Bank of India (Note Refund) Amendment Rules, 2018 have since been notified in the Gazette of India on September 6, 2018.

3. Liberalized Definition of a Soiled Note

In order to facilitate quicker exchange facilities, the definition of soiled note has been expanded. A ‘soiled note’ means a note which has become dirty due to normal wear and tear and also includes a two piece note pasted together wherein both the pieces presented belong to the same note and form the entire note with no essential feature missing. These notes should be accepted over bank counters in payment of Government dues and for credit to accounts of the public maintained with banks. However, in no case, these notes should be issued to the public as re-issuable notes and shall be deposited in currency chests for onward transmission to RBI offices as soiled note remittances for further processing.

4. Mutilated Notes – Presentation and Passing

A mutilated note is a note of which a portion is missing or which is composed of more than two pieces. Mutilated notes may be presented at any of the bank branches. The notes so presented shall be accepted, exchanged and adjudicated in accordance with NRR, 2009.

5. Extremely Brittle, Burnt, Charred, Stuck-Up Notes

Notes which have turned extremely brittle or are badly burnt, charred or inseparably stuck up together and, therefore, cannot withstand normal handling, shall not be accepted by the bank branches for exchange. Instead, the holders may be advised to tender these notes to the Issue Office of Reserve Bank of India concerned where they will be adjudicated under a Special Procedure.

6. Procedure for Exchange of Soiled/ Mutilated/ Imperfect Notes

6.1 Exchange of Soiled Notes

6.1.1 Notes presented in small number: Where the number of notes presented by a person is up to 20 pieces with a maximum value of ₹5,000 per day, banks should exchange them over the counter, free of charge.

6.1.2 Notes presented in bulk: Where the number of notes presented by a person exceeds 20 pieces or ₹5,000 in value per day, banks may accept them, against receipt, for value to be credited later. Banks may levy service charges as permitted in Master Circular on Customer Service in Banks (DBR.No.Leg.BC.21/09.07.006/2015-16 dated July 1, 2015). In case tendered value is above ₹50,000, banks are expected to take the usual precautions.

6.2 Exchange of Mutilated and Imperfect Notes

6.2.1 While designated branches may continue to follow the procedure as laid down in Part III of NRR, 2009 (www.rbi.org.in→Publications→Occassional) for exchanging mutilated and imperfect notes and issue receipt for the notes presented for adjudication, non-chest branches are required to follow the following procedure for notes presented in small numbers and in bulk.

6.2.2 Notes presented in small number: Where the number of notes presented by a person is up to 5 pieces, non-chest branches should normally adjudicate the notes as per the procedure laid down in Part III of NRR, 2009 and pay the exchange value over the counter. If the non-chest branches are not able to adjudicate the mutilated notes, the notes may be received against a receipt and sent to the linked currency chest branch for adjudication. The probable date of payment should be informed to the tenderers on the receipt itself and the same should not exceed 30 days. Bank account details should be obtained from the tenderers for crediting the exchange value by electronic means.

6.2.3 Notes presented in bulk: Where the number of notes presented by a person is more than 5 pieces not exceeding ₹5,000 in value, the tenderer should be advised to send such notes to nearby currency chest branch by insured post giving his / her bank account details (a/c no, branch name, IFSC, etc.) or get them exchanged thereat in person. All other persons tendering mutilated notes whose value exceeds ₹5,000 should be advised to approach nearby currency chest branch. Currency chest branches receiving mutilated notes through insured post should credit the exchange value to the account of sender by electronic means within 30 days of receipt of notes.

6.3 Tenderers aggrieved with the service provided by the banks in this regard may approach Banking Ombudsman concerned, following the procedure as laid under Banking Ombudsman Scheme, 2006 with the bank/ postal receipts as proof for necessary action.

7. Notes Bearing “PAY” / “PAID” / “REJECT” Stamps

(a) Every Officer-in-charge of the branch i.e. the Branch Manager and every Officer-in-charge of the Accounts or Cash Wing of the Branch shall act as ‘Prescribed Officer’ in each branch to adjudicate the notes received at the branch for exchange in accordance with NRR, 2009. After adjudicating mutilated notes, the Prescribed Officer is required to record his order by subscribing his initials to the dated ‘PAY’/ ‘PAID’/ ‘REJECT’ stamp. The ‘PAY’ /’PAID’ & ‘REJECT’ stamps should also carry the name of the bank and branch concerned and held under the custody of the ‘Prescribed Officer’ to avoid misuse.

(b) Mutilated / defective notes bearing ‘PAY’/’PAID’ (or ‘REJECT’) stamp of any RBI Issue Office or any bank branch, if presented for payment again at any of the bank branches should be rejected under Rule 6(2) of NRR, 2009 and the tenderer should be advised that the value of such note/s cannot be paid since the same has already been paid as is evident from the PAY/ PAID stamps affixed on it/ them. All bank branches have instructions not to issue notes bearing PAY/ PAID stamps to the public even through oversight. The branches should caution their customers not to accept such notes from any bank or anybody else.

8. Notes with Slogans/ Scribbling/ Stain etc.

(a) Notes with slogans, political or religious messages, scribbling, stain (including colour stain) etc. are unfit for usage and circulation and go against Clean Note Policy of RBI.

(b) Such notes received from members of public may not be reissued for circulation. They may be remitted to currency chest for onward remittance to RBI offices.

(c) Any note with slogans and message of a political or religious nature written across it ceases to be a legal tender and the claim on such a note will be rejected under Rule 6(3) (iii) of NRR, 2009. Similarly, notes which are disfigured may also be rejected under Rule 6(3) (ii) of NRR, 2009.

(d) All Bank notes with scribbling / stain (including colour stain) on them continue to be legal tender. Such notes can be deposited or exchanged in any bank branch.

9. Deliberately Cut Notes

The notes, which are found to be deliberately cut, torn, altered or tampered with, if presented for payment of exchange value should be rejected under Rule 6(3) (ii) of the NRR, 2009. Although it is not possible to precisely define deliberately cut notes, a close look at such notes will clearly reveal any deliberate fraudulent intention, as the manner in which such notes are mutilated will follow a broad uniformity in the shape/ location of missing portions of the notes, especially when the notes are tendered in large numbers. The details of the case such as the name of the tenderer, the number of notes tendered and their denominations should be reported thereafter to the DGM/ GM, Issue Department, Reserve Bank of India under whose jurisdiction the branch falls. The matter should also be reported to local police in case a large number of such notes are tendered.

10. Training

RBI Issue Offices conduct training programmes for ‘Prescribed Officers’ of bank branches on a priority basis. As the training programmes are intended to provide knowledge and instil confidence in the Prescribed Officers in the process of adjudication of defective notes, it is imperative that the Prescribed Officers of the branches are deputed for such programmes.

11. Display of Notice Board

All bank branches are required to display at their branch premises, at a prominent place, a board indicating the availability of note and coin exchange facility with the legend, “SOILED/ MUTILATED NOTES AND COINS ARE ACCEPTED AND EXCHANGED HERE” for information of general public. Banks should ensure that all their branches provide facility for exchange of notes and coins not only to their customers but also others. However, they should ensure that the note exchange facility is not cornered by money changers / dealers in defective notes.

12. Disposal of Notes Adjudicated at Bank Branches

Regarding audit of the notes adjudicated by bank branches, the full value paid notes have to be remitted by all branches to the chest branches with which they have been linked and therefrom to the RBI Issue Offices concerned together with the next soiled note remittance in the manner already laid down. The half value paid notes and rejected notes, which are held by the chest branches in their cash balance, may either be remitted separately packed together with the full value paid notes or sent by registered and insured post as and when required. The full value paid notes will be treated as chest remittance by the RBI Issue Office while the half value paid notes and rejected notes will be treated as notes tendered for adjudication and processed accordingly. All chest branches are required to submit to our RBI Issue Offices a monthly statement showing the number of notes adjudicated during the month.

13. Uncurrent Coins

The coins of 25 paise and below, issued from time to time, ceased to be legal tender for payments as well as account with effect from June 30, 2011 in terms of Gazette Notification No. 2529 dated December 20, 2010 issued by the Government of India.

14. Monitoring and Control

(a) The Regional Managers / Zonal Managers of the banks may pay surprise visits to the branches and report the position of compliance in this regard to the Head Office which will review such reports and take prompt remedial action, wherever necessary.

(b) Any non-compliance in this regard shall be viewed as violation of instructions issued by the Reserve Bank of India.


Master Circular – Facility for Exchange of Notes and Coins dated July 01, 2020

List of circulars / notifications consolidated by the Master Circular

Sr.No Circular / Notification No. Date Subject
1. DCM (NE) No.3057/08.07.18/2018-19 26.06.2019 Acceptance of coins
2. DCM (NE) No.657/08.07.18/2018-19 07.09.2018 Amendments to Reserve Bank of India (Note Refund) Rules, 2009
3. RBI/2017-18/132 DCM (RMMT) No.2945/11.37.01/2017-18 15.02.2018 Acceptance of coins
4. DCM(NE)No.120/08.07.18/2016-17 14.07.2016 Facility for Exchange of Soiled/ Mutilated/ Imperfect Notes
5. DCM(NE)No.3498/08.07.18/2012-13 28.01.2013 Facility for exchange of notes and coins
6. DCM (Plg).No.6983/10.03.03/2010-11 28.6.2011 Call in from circulation coins of the denomination of 25 paise and below
7. DCM (Plg).No.6476/10.03.03/2010-11 31.5.2011 Call in from circulation coins of the denomination of 25 paise and below-complaints reading non-acceptance of
8. DCM (Plg).No.4459/10.03.03/2010-11 09.2.2011 Call in from circulation coins of the denomination of 25 paise and below.
9. DCM (Plg).No.4137/10.03.03/2010-11 25.1.2011 Call in from circulation coins of the denomination of 25 paise and below.
10. Gazette of India No.2529 20.12.2010 Notification for withdrawal of 25 paise and below coins
11. DCM(RMMT)No.1277/11.36.03/2010-11 24.8.2010 Exchange Facilities by Currency Chest branches / scheme for providing facilities
12. DCM(NE)No.1612/08.01.01/2009-10 13.9.2009 Notification of Note Refund(Rules), 2009
13. RBI/2006-07/349/DCM (NE)No.7488/08.07.18/2006-07 25.4.2007 Acceptance of Small Denomination Notes and Coins.
14. DCM(RMMT)No.1181/11.37.01/2003-04 05.4.2004 Acceptance of coins.
15. DCM(NE)No.310/08.07.18/2003-04 19.1.2004 Providing facilities to public for exchange of notes, coins, etc.
16. DCM(RMMT)No.404/11.37.01/2003-04 09.10.2003 Acceptance of coins and availability of notes.
17. G-11/08.07.18/2001-02 02.11.2001 Reserve Bank of India (Note Refund) Rules, 1975 – Delegation of note exchange powers to currency chest branches of Public/Private Sector Banks.
18. Cy.No.386/08.07.13/2000-2001 16.11.2000 Reserve Bank of India (Note Refund) Rules, 1975 – Delegation of full note exchange powers to currency chest branches of Public/ Private Sector Banks.
19. G-67/08.07.18/96-97 18.2.1997 RBI (Note Refund) Rules, 1975, Delegation of full powers to private sector banks maintaining currency chests
20. G-52/08.07.18/96-97 11.1.1997 RBI (NR) Rules Scheme of delegation of powers to PSBs for exchange of defective notes – Disposal of notes bearing PAY/PAID stamp.
21. G-24/08.01.01/96-97 03.12.1996 Acceptance of Exchange of Cut Notes – Liberalization.
22. G-64/08.07.18/95-96 18.5.1996 RBI (NR) Rules – Delegation of full powers to branches PSBs and publicity for exchange of defective notes.
23. G-71/08.07.18/92-93 22.6.1993 RBI (NR) Rules – Scheme of delegation of full powers for exchange of defective notes to the branches of PSBs – Publicity.
24. G-83/CL-1(PSB)-91/92 06.5.1992 RBI(NR) Rules – Delegation of powers to chest branches of PSBs.
25. G-74/CL-(PSB)(Gen)-90/91 05.9.1991 RBI(NR) Rules – Delegation of full powers there under to PSBs.
26. 5.5/CL-1(PSB)-90/91 25.9.1990 RBI(NR) Rules – Scheme of delegation of full powers to PSBs.
27. 8/CL-1(PSB)-90/91 17.8.1990 RBI(NR) Rules – Scheme of delegation of full powers to PSBs.
28. G-123/CL-1(PSB)(Gen)-89/90 07.5.1990 RBI (NR) Rules – Scheme of delegation of full powers to PSBs (Amendment).
29. G-108/CL-1(PSB)(Gen)-89/90 03.4.1990 RBI(NR) Rules 1989 – Bank notes of Rs.500/- denomination – Exchange of defective notes at branches of PSBs.
30. G-8/CL-1(PSB)-89/90 12.7.1989 RBI (NR) Rules – Defective notes branded with ‘To Claims’ stamp of RBI Issue Offices.
31. G.84/CL.1(PSB)-88/89 17.3.1989 RBI(NR) Rules – Delegation of full note exchange powers to PSBs.
32. G.66/CL.1(PSB)-88/89 09.2.1989 RBI (NR) Rules – Delegation of powers to PSBs – Training.
33. S.12/CL-1(PSB)-88/89 30.9.1988 RBI (NR) Rules – Deliberately mutilated notes – Adjudication.
34. G.134/CL-1(PSB)-87/89 25.5.1988 Implementation of the Scheme of delegation of full powers under RBI (NR) Rules.
35. 192/CL-1-(PSB)-86/87 02.6.1987 RBI(NR) Rules – Scheme of delegation of full powers to PSBs.
36. 189/CL.2/86/87 02.6.1987 Defacing currency notes by writing on them or inscribing messages, slogans etc. thereon.
37. 185/CL-1(PSB)-86/87 20.5.1987 RBI (NR) Rules – Affixing of ‘PAY’ and ‘REJECT’ stamps on defective notes.
38. 173/CL.1/84/85 02.4.1985 Delegation of full powers to PSBs for exchange of defective notes/procedures of the same.
39. Cy.No.1064/CL.1/76/77 09.8.1976 Facilities to the public for exchange of soiled notes and slightly mutilated notes.

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RBI/2020-21/117
CO.DPSS.POLC.No.S33/02-14-008/2020-2021

March 31, 2021

All Payment System Providers and Payment System Participants

Madam / Dear Sir,

Guidelines on Regulation of Payment Aggregators and Payment Gateways

We invite a reference to our circular DPSS.CO.PD.No.1810/02.14.008/2019-20 dated March 17, 2020 (as updated from time to time) and the clarification dated September 17, 2020 issued on the subject (Annex). Accordingly, neither the authorised Payment Aggregators (PAs) nor the merchants on-boarded by them can store customer card credentials within their database or server.

2. Based on the representations received from the industry seeking additional time for implementing the above instructions, it has been decided, as a one-time measure, to extend the timeline for non-bank PAs by six months, i.e., till December 31, 2021, to enable the payment system providers and participants to put in place workable solutions, such as tokenisation, within the framework set out in the circular dated March 17, 2020 cited above and our circular DPSS.CO.PD No.1463/02.14.003/2018-19 dated January 08, 2019 on “Tokenisation – Card transactions”. All other provisions of the circular dated March 17, 2020 referred to above, shall remain unchanged.

3. This directive is issued under Section 10 (2) read with Section 18 of Payment and Settlement Systems Act, 2007 (Act 51 of 2007).

Yours faithfully,

(P. Vasudevan)
Chief General Manager

Encl.: As above


Annex

RBI circular CO.DPSS.POLC.No.S33/02-14-008/2020-2021 dated March 31, 2021

Clarification issued by RBI on circular DPSS.CO.PD.No.1810/02.14.008/2019-20 dated March 17, 2020 (as updated from time to time) on “Guidelines on Regulation of Payment Aggregators (PAs) and Payment Gateways (PGs)”

1. Definition and applicability related

1.1. The circular is applicable to online PAs and PGs. The guidelines seek to regulate the activities of online PAs while providing baseline technology-related recommendations to PGs.

1.2. In the case of bank PAs, there is no requirement of authorisation; they shall ensure compliance with the guidelines by September 30, 2020 (as extended vide circular DPSS.CO.PD.No.1897/02.14.003/2019-20 dated June 04, 2020). For non-bank PAs, the instructions will come into force from the date of their authorisation, subject to the submission of application for authorisation before the end date of June 30, 2021.

1.3. The circular is also applicable to e-commerce marketplaces that are undertaking direct payment aggregation; e-commerce marketplaces availing the services of a PA shall be considered as merchants.

1.4. The circular is not applicable on ‘Delivery vs. Payment’ transactions but addresses the transactions where the payment is made in advance while the goods are delivered in a deferred manner.

2. Authorisation, capital and net-worth related

2.1. Banks maintaining the escrow account/s need not monitor the net-worth of the PA.

2.2. For existing non-bank PAs, the CA certificate of net-worth evidencing that the requirement of net-worth is ensured (as on March 31, 2021) will be required to be submitted to RBI at the time of application for authorisation (in case of an existing entity desirous of applying before March 31, 2021 a similar certificate shall be submitted as on the nearest half-year ending date). Newly incorporated non-bank entities which may not have an audited statement of financial accounts shall submit a certificate from their CA regarding the current net-worth along with provisional balance sheet.

3. Governance related

3.1. The Promoters / Promoter Groups, shall conform to the Reserve Bank’s ‘fit and proper’ criteria. Director of the PA company shall be deemed to be a “fit and proper” person if:

3.1.1. Such person has a record of fairness and integrity, including but not limited to:

  1. financial integrity;

  2. good reputation and character; and

  3. honesty;

3.1.2. Such person has not incurred any of the following disqualifications:

  1. Convicted by a court for any offence involving moral turpitude or any economic offence or any offence under the laws administered by the RBI;

  2. Declared insolvent and not discharged;

  3. An order, restraining, prohibiting or debarring the person from accessing / dealing in any financial system, passed by any regulatory authority, and the period specified in the order has not elapsed;

  4. Found to be of unsound mind by a court of competent jurisdiction and the finding is in force; and

  5. Is financially not sound.

3.1.3. If any question arises as to whether a person is a fit and proper person, the RBI’s decision on such question shall be final.

3.2. Para 5.4 related to disclosure of comprehensive information regarding merchant policies, customer grievances, privacy policy and other terms and conditions on the website and / or their mobile application, refers to policies of the PA and not of individual merchants on-boarded by it.

4. KYC and merchant on-boarding related

4.1. In case a PA is maintaining an account-based relationship with the merchant, the KYC guidelines of Department of Regulation (DoR), RBI is applicable. Thus, to this extent, para 6 on ‘Safeguards against Money Laundering (KYC / AML / CFT) Provisions’ shall also be applicable.

4.2. For merchant on-boarding, the PA can have a Board approved policy (Para 7.1). There would not be a requirement to carry-out entire process of KYC (in accordance with the KYC guidelines of DoR), in cases where the merchant already has a bank account which is being used for transaction settlement purpose.

5. OPGSP related

5.1. Entities functioning as OPGSP and undertaking cross-border transactions in terms of OPGSP guidelines shall ensure compliance with the instructions issued vide A.P. (DIR Series) Circular No.16 dated September 24, 2015.

5.2. If OPGSP is also an entity which is functioning as PG or PA under the guidelines stipulated by DPSS, for undertaking any domestic leg of import / export transaction, it has to be ensured that the timelines and other guidelines, including those relating to authorised modes of collection, i.e. debit card, credit card and internet banking, indicated for the purpose of cross-border transactions in A.P. (DIR Series) Circular No.16 dated September 24, 2015, are also adhered to.

6. Security, fraud prevention and risk management framework related

6.1. The PA needs to ensure compliance of the infrastructure of the merchants to security standards like PCI-DSS and PA-DSS, as applicable.

6.2. Merchants are not allowed to store payment data irrespective of their being PCI-DSS compliant or otherwise. They shall, however, be allowed to store limited data for the purpose of transaction tracking; for which, the required limited information may be stored in compliance with the applicable standards.

6.3. The PA cannot also store customer card credentials within its database or the server (irrespective of it being accessed by merchant or not) except for the limited purpose of transaction tracking; for which, required credentials may be stored in compliance with the applicable standards.

6.4. Para 10.5: A standard system audit, including cyber security audit, conducted by CERT-In empanelled auditors may be carried out.

7. Settlement and escrow account related

7.1. For the purpose of maintenance of the escrow account, the operations of PAs are deemed to be ‘designated payment systems’ under the Payment and Settlement Systems Act (PSS Act) after the entity obtains authorisation from RBI.

7.2. The applicability of circular DPSS.CO.PD.No.1102/02.14.08/2009-10 dated November 24, 2009 on “Directions for opening and operation of Accounts and settlement of payments for electronic payment transactions involving intermediaries” shall be as follows:

7.2.1. The circular shall be considered repealed for authorised PAs from the date of authorisation;

7.2.2. The circular shall be considered repealed with effect from June 30, 2021 except for such PAs who have applied for authorisation and a decision on it is pending with RBI.

7.3. The existing entities can continue to maintain nodal accounts till they have been authorised by RBI. Since the PA needs to move towards an escrow account, the bank and the PA may take a call about maintaining the same from an earlier date as well. However, this alone shall not make them eligible for a “designated payment system” status under Section 23A of the PSS Act.

7.4. If the bank can satisfactorily establish that the nodal account of an entity has been migrated to escrow account in compliance with the new instructions, it can allow the balances under existing nodal accounts of PAs to be considered for calculation of ‘Core portion’.

7.5. Those entities who have not attained the requisite net-worth as of March 31, 2021 shall wind up their PA business. Banks shall be required to close such nodal accounts after June 30, 2021 unless the PA produces evidence to the bank regarding application for authorisation being made to RBI.

7.6. The pre-funding has been allowed to tide over temporary mis-matches. Taking back of surplus pre-funding is not allowed.

7.7. There can be different “t” for different merchants as per the agreement between PA and merchants.

7.8. Para 8.6: The amount due to the merchant will be reckoned only after the settlement and credit to the escrow account. There is no need to prefund the account for this purpose. However, the proceeds shall be credited to escrow on the settlement day itself.

7.9. Where PAs have no control over incoming funds and its delay thereof, the PAs need to follow the instructions and transfer the funds to the merchant within T+0 / T+1 basis, post receiving of funds into its account.

7.10. The settlement accounts opened under Bharat Bill Payment System (BBPS) would be governed by BBPS instructions.

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RBI/2020-21/118
CO.DPSS.POLC.No.S34/02-14-003/2020-2021

March 31, 2021

The Chairman / Managing Director / Chief Executive Officer
All Scheduled Commercial Banks, including Regional Rural Banks /
Urban Co-operative Banks / State Co-operative Banks /
District Central Co-operative Banks / Payments Banks /
Small Finance Banks / Local Area Banks / Card Payment Networks /
Non-bank Prepaid Payment Instrument Issuers /
National Payments Corporation of India

Madam / Dear Sir,

Framework for processing of e-mandates for recurring online transactions

A reference is invited to our circulars DPSS.CO.PD.No.447/02.14.003/2019-20 dated August 21, 2019, DPSS.CO.PD.No.1324/02.23.001/2019-20 dated January 10, 2020 and DPSS.CO.PD.No.754/02.14.003/2020-21 dated December 4, 2020, wherein the framework for registering e-mandates for recurring online transactions using cards / wallets / Unified Payments Interface was put in place. The framework had ensured that changing payment needs of customers were accommodated by adequately balancing safety, security and convenience of such transactions. Stakeholders were given sufficient time to complete the process of migration to the framework by March 31, 2021.

2. It is, however, noted that the progress of onboarding existing as well as new mandates of customers as per the framework is not satisfactory. Keeping in view the requests of some stakeholders and to prevent any inconvenience to customers, it has been decided, as a one-time measure, to extend the timeline for ensuring full compliance to the framework till September 30, 2021. During the extended timeline, no new mandate for recurring online transactions shall be registered by stakeholders, unless such mandates are compliant with the framework.

3. Any further delay in ensuring complete adherence to the framework beyond the extended timeline will attract stringent supervisory action.

4. This directive is issued under Section 10(2) read with Section 18 of the Payment and Settlement Systems Act, 2007 (Act 51 of 2007).

Yours faithfully,

(P. Vasudevan)
Chief General Manager

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Investment by Foreign Portfolio Investors (FPI): Investment limits

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RBI/2020-21/116
A.P. (DIR Series) Circular No. 14

March 31, 2021

To,

All Authorized Persons

Madam / Sir

Investment by Foreign Portfolio Investors (FPI): Investment limits

Attention of Authorised Dealer Category-I (AD Category-I) banks is invited to Schedule 1 to the Foreign Exchange Management (Debt Instruments) Regulations, 2019 notified vide Notification No. FEMA.396/2019-RB dated October 17, 2019, as amended from time to time and the relevant Directions issued thereunder. A reference is also invited to A.P. (DIR Series) Circular No. 30 dated April 15, 2020 on the captioned subject.

2. Investment Limits for FY 2021-22

a. The limits for FPI investment in Corporate bonds shall remain unchanged at 15% of outstanding stock of securities for FY 2021-22. Accordingly, the revised limits for FPI investment in corporate bonds, after rounding off, shall be as under (Table – 1)

Table – 1: Limits for FPI investment in Corporate bonds for FY 2021-22
(₹ Crore)
Current FPI limit 5,41,488
Revised limit for HY Apr 2021-Sep 2021 5,74,263
Revised limit for HY Oct 2021-Mar 2022 6,07,039

b. The revised limits for FPI investment in Central Government securities (G-secs) and State Development Loans (SDLs) for FY 2021-22 will be advised separately. Till such announcement, the current limits (as in Table – 2), shall continue to be applicable.

Table – 2: Limits for FPI investments in G-Sec and SDL
(₹ Crore)
  G-Sec General G-Sec Long Term SDL General SDL Long Term
FPI investment limits 2,34,531 1,03,531 67,630 7,100

3. AD Category – I banks may bring the contents of this circular to the notice of their constituents and customers concerned.

4. The Directions contained in this circular have been issued under sections 10(4) and 11(1) of the Foreign Exchange Management Act, 1999 (42 of 1999) and are without prejudice to permissions/approval, if any, required under any other law.

Yours faithfully

(Dimple Bhandia)
Chief General Manager

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RBI/2020-21/115
DOR.CAP.51/21.06.201/2020-21

March 30, 2021

All Scheduled Commercial Banks
(excluding Regional Rural Banks)

Dear Sir,

Bilateral Netting of Qualified Financial Contracts- Amendments to Prudential Guidelines

The Bilateral Netting of Qualified Financial Contracts Act, 2020 (hereafter referred to as “the Act”), has been notified by the Government of India vide Gazette Notification No. S.O. 3463(E) dated October 1, 2020. The Act provides a legal framework for enforceability of bilateral netting of qualified financial contracts (QFC).

2. In exercise of the powers conferred by section 4(a) of the Act, the Reserve Bank, vide Notification no. FMRD.DIRD.2/14.03.043/2020-21 dated March 9, 2021, has since notified (a) “derivatives”; and (b) “repo” and “reverse repo” transactions as defined under Section 45(U) of Chapter III-D of the Reserve Bank of India Act, 1934 as a QFC.

3. Accordingly, select instructions contained in the following circulars have been modified/ amended appropriately:

a) Master Circular DBR.No.BP.BC.1/21.06.201/2015-16 dated July 1, 2015 on ‘Basel III Capital Regulations’ as provided in Annex 1;

b) Circular DBR.BP.BC.No.106/21.04.098/2017-18 dated May 17, 2018 on ‘Basel III Framework on Liquidity Standards – Net Stable Funding Ratio (NSFR) – Final Guidelines’ as provided in Annex 2;

c) Master Circular DBR.No.BP.BC.2/21.04.048/2015-16 dated July 1, 2015 on ‘Prudential norms on Income Recognition, Asset Classification and Provisioning pertaining to Advances’ as provided in Annex 3; and

d) Master Circular DBR.No.BP.BC.4./21.06.001/2015-16 dated July 1, 2015 on Prudential Guidelines on Capital Adequacy and Market Discipline-New Capital Adequacy Framework (NCAF) as provided in Annex 4.

The revised instructions come into force with immediate effect.

Yours faithfully,

(Usha Janakiraman)
Chief General Manager

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RBI/2020-21/114
DPSS.CO.RPPD.No./SUO 28065/03.01.02/2020-21

March 26, 2021

The Chairman and Managing Director / Chief Executive Officer
All Scheduled Commercial Banks including Regional Rural Banks /
Urban Co-operative Banks / State Co-operative Banks /
District Central Co-operative Banks / Local Area Banks / Payment Banks /
Small Finance Banks / National Payments Corporation of India

Madam / Dear Sir,

Special Clearing operations on March 31, 2021

A reference is invited to the circular issued by Department of Government and Bank Accounts (DGBA) vide DGBA.GBD.No.S212/42.01.029/2020-21 dated March 25, 2021 addressed to all the agency banks on Annual Closing of Government Accounts – Transactions of Central/State Governments – Special Measures for the Financial Year (2020-21)

2. Normal clearing timings as applicable to any working “Wednesday” shall be followed on March 31, 2021. Further, to facilitate accounting of all the Government transactions for the current financial year (2020-21) by March 31, 2021, it has been decided to conduct Special Clearing exclusively for Government Cheques across the three CTS grids on March 31, 2021, as detailed below-

Location Presentation Clearing Return Clearing
CTS Grids (New Delhi, Chennai and Mumbai) Between 17.00 and 17.30 hours Between 19.00 and 19.30 hours

3. It is mandatory for all banks to participate in the special clearing operations on March 31, 2021. All the member banks under the respective CTS Grids are required to keep their inward clearing processing infrastructure open during the Special Clearing hours and maintain sufficient balance in their clearing settlement account to meet settlement obligations arising out of the Special Clearing.

4. Member banks under the respective CTS Grids are advised to adhere to the instructions contained in this circular as well as instructions issued by the President of the respective CTS grid. Member banks may also be guided by the circular NPCI/2016-17/CTS/Circular No.32 dated October 3, 2016 issued by NPCI to all member banks regarding clearing type for instruments to be presented in special clearing sessions.

Yours faithfully

(P. Vasudevan)
Chief General Manager

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