Karnataka Bank launches KBL FASTag

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Karnataka Bank, in association with NPCI (National Payments Corporation of India) and the FASTag processor Worldline, has launched ‘KBL FASTag’, a pre-loaded payment instrument to facilitate seamless movement of vehicles at the toll plazas across the country.

Speaking after launching the service on Wednesday, Mahabaleshwara MS, Managing Director and Chief Executive Officer of the bank, said the FASTag facilitates the users with the ease and convenience during transit through the toll plaza by saving time, fuel and money.

Customers can procure FASTag through online from bank’s website or by approaching the nearby branch. FASTag can be pre-loaded digitally for the required amount and can be recharged online through credit card / debit card / net banking / IMPS etc. The applicable toll amount gets automatically debited through the sensors at toll plaza.

He said instant SMS alerts are also sent to the registered mobile number for the toll transactions, balance maintenance, etc. ‘KBL FASTag’ can be used across all the toll plazas throughout the country that are registered in National Electronic Toll Collection programme. In future, its utility can also be enhanced to pay parking fees, fuel charges etc., he added.

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Banks to start credit outreach programme later this year: Finance Minister

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Banks are set to start a credit outreach programme later this year under which they would go to every district of the country, Finance Minister Nirmala Sitharaman said on Wednesday, adding that they have also been asked to provide sector-specific support.

Wrapping up her two-day trip to Mumbai, the Finance Minister said she has asked banks to interact with export promotion agencies to help address exporters’ requirements and also look at providing support to sunrise sectors as well as fintechs.

Banks have also been asked to come up with specific schemes for the North-East, Sitharaman told presspersons.

She also highlighted that high CASA deposits in the eastern States are a matter of concern and said banks should give a greater credit expansion facility in the region.

The Finance Minister also noted that public sector banks have done well collectively and are in a position to go to the market to raise funds.

Debasish Panda, Secretary, Department of Financial Services, said banks were in the process of raising about Rs 12,000 crore from the markets this fiscal.

While she did not comment on questions relating to privatisation of public sector banks and general insurance companies, she stressed that the government will have bare a minimum presence in strategic sectors.

“Banks, financial services and insurance have been identified as strategic sectors,” she stressed.

‘Bad bank close to getting a licence’

Sitharaman said the proposed bad bank is close to getting a licence. Panda said the Indian Banks’ Association has applied to the RBI and a licence for the bad bank is expected soon. Projects have also been identified, he said.

National Monetisation Pipeline

The FM also stressed that there will be no change of ownership under the National Monetisation Pipeline and ownership of assets will remain with the Union Government.

“These are brownfield assets but are under utilised,” she said in response to a query.

Taking on Opposition concerns, she questioned who had monetised the Mumbai-Pune Corridor and taken out a Request for Proposal for the New Delhi Railway Station.

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PSBs to transform into ‘digital-attacker banks’ under EASE 4.0 reforms agenda

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Union Finance Minister Nirmala Sitharaman on Wednesday unveiled a roadmap to transform all public sector banks (PSBs) into “digital-attacker banks”, working hand-in-hand with key constituents of the financial services ecosystem to offer industry-best customer experience.

The fourth edition of the EASE (Enhanced Access and Service Excellence) reforms agenda for PSBs has been unveiled in the backdrop of the amalgamation of 13 PSBs into 5 PSBs being successfully completed over the last two years.

EASE 4.0 commits PSBs to tech-enabled, simplified and collaborative banking, the Indian Banks’ Association (IBA) said in a statement, adding that it aims to further the agenda of customer-centric digital transformation and deeply embed digital and data into PSBs’ ways of working..

24×7 banking services

In the last two years, PSBs have undergone mega consolidation. It started with Dena Bank and Vijaya Bank being amalgamated with Bank of Baroda (with effect from April 1, 2019).

This amalgamation was followed by the amalgamation of Oriental Bank of Commerce and United Bank of India with Punjab National Bank; Syndicate Bank with Canara Bank; Andhra Bank and Corporation Bank with Union Bank of India; and Allahabad Bank with Indian Bank with effect from April 1, 2020.

According to the IBA statement, under EASE 4.0, the theme of new age 24×7 banking with resilient technology has been introduced to ensure uninterrupted availability of banking services by ensuring 24×7 availability of select banking channels, improving the reliability of technology platforms, and aligning internal processes in the PSBs to deliver such services.

As per the agenda, collaborative banking for synergistic outcomes aims to maximise synergies through collaboration between PSBs and with broader financial services ecosystem such as non-banking finance companies (NBFCs) for the coordinated handling of co-originated loans.

In addition to the new themes, several other new reforms will be added to existing themes such as increased use of digital and data for agriculture financing through partnerships with third parties for alternate data exchange, driving impetus on digital payments in semi-urban and rural areas, at-scale adoption of doorstep banking services for PSB customers.

EASE 3.0

Smart Lending was a key theme introduced under EASE 3.0 (launched in FY21) to simplify access to credit through initiatives such as ‘Dial-a-loan’ for origination of loans through digital channels available 24×7.

Further, ‘Credit@click’ was introduced for end-to-end digital retail and MSME loans with significantly reduced turnaround time, pro-active reach-out to existing bank customers through analytics-based and customer-need driven credit offers, use of cash-flow data based lending, etc.

The IBA statement said PSBs now offer 24×7 availability of select retail and MSME credit products through five digital channels – SMS, missed call, call centre, bank website, and mobile banking application.

“These channels are integrated end-to-end to ensure action on credit requests within committed turnaround time.

“PSBs are also offering the facility to customers to request product advice, loan application filling, and necessary documents collection at their doorstep,” the Association added.

Meanwhile, IBA said State Bank of India (SBI), Bank of Baroda (BoB), and Union Bank of India (UBI) have won the awards for best performing banks for PSB Reforms EASE 3.0 based on the EASE index. Indian Bank won the award for the best improvement from the baseline performance.

SBI, BoB, UBI, Punjab National Bank and Canara Bank won the top awards in different themes of the PSB Reforms Agenda EASE 3.0.

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FM asks banks to work with state govts to push ‘one district, one product’ agenda

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Finance Minister Nirmala Sitharaman on Wednesday said she has requested banks to work with all state governments to push the ‘one district, one product’ agenda.

Banks have also been requested to interact with export promotion agencies, chambers of commerce and industry to understand and address the requirement of exporters on time, Sitharaman said while addressing media here on Wednesday.

The Finance Minister, who is on a two-day visit to the financial capital, said there should be some simple approach between public sector banks so that exporters are not made to run between one bank to another, scouting for a better offer.

During the day, she met heads of public sector banks (PSBs) to review their financial performance.

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An Indian Millennial opens a bank account every 30 seconds says Niyo, BFSI News, ET BFSI

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The gaining popularity of digital banking services among millennials can be witnessed from the fact that over 82% customers of NiyoX are below 35 years of age. The convenience and accessibility provided by such products holds increased importance among this population thus making them the early adopters.

Niyo is seeing tremendous traction among the millennial population with one NiyoX digital savings account being opened every 30 seconds. This has led to the digital banking fintech on-boarding 500,000 customers within 150 days of its launch.

“At Niyo we are committed to making banking simple while adding value to the users are every step i.e. On-boarding, transactions, fund transfers, chat besides our popular 007 offering. This is just the beginning as we add more features and products to delight our users. Half a million accounts is a humbling milestone and motivates us to work harder to ensure great banking experience for all.” said, Vinay Bagri, Co-founder, CEO, Niyo.

Since its launch, NiyoX has seen more than one crore transactions. With more than 50% of the transactions on the app being done via UPI, highlights the growing demand of the payment option among the digitally-savvy millennials. According to NiyoX, the top categories where customers spend the most include food delivery, ecommerce and entertainment.

The top 5 cities with maximum customer base for NiyoX are Delhi, Mumbai, Kolkata, Hyderabad and Bangalore. 35% of the customers on-boarded NiyoX for its industry-high 7%* p.a. interest rate feature, followed by 25% customers who were driven by the 2-in-1 account facility as well as the ease of banking provided by the platform.

“The demand for a safer, better and faster banking experience is now more than ever and we at Niyo are trying to fulfil just that. We have tried to create a power-packed product with multiple features to provide a seamless banking experience to our customers. Our product lives up to the promise of instant digital on boarding with customers being on-boarded as fast as under 100 seconds,” adds, Virender Bisht, Co-founder, CTO Niyo,

20% of the millennial customers joined the platform for its 0% Commission on mutual funds and zero balance savings account features.



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Key Highlights of Finance Minister’s meeting with the heads of PSU banks., BFSI News, ET BFSI

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Nirmala Sitharaman

Union Finance Minister, Nirmala Sitharaman on Wednesday met with the heads of the Public Sector Banks to review their financial performance and the progress made in supporting the pandemic hit economy.

Sitharaman took note of the situation of the PSBs and their progress around the restructuring 2.0 scheme announced by the Reserve Bank of India.

“We Reviewed the annual performance of Public Sector banks and also the implementation of announcements of various COVID-19 related packages and Aatmanirbhar Bharat package,” FM Nirmala Sitharaman said.

The minister also declared the results of Ease 3.0 (Enhanced Access and Service Excellence) Index for 2020-21 and launched the Ease 4.0.

Ease is a common reform agenda for PSBs aimed at institutionalising clean and smart banking.

This is the first meeting of the Finance Minister with the heads of PSBs since the beginning of the Covid-19 pandemic.

Following are the key highlights

From Nirmala Sitharaman, Finance Minister

  • Nature of banking is evolving rapidly, and the industry has realised the changing requirements of the sector.
  • Collectively, PSBs have done well and have shown that they are in a position to come to the market and raise funds.
  • Despite the customer requirements during COVID-19 pandemic, work of amalgamation of banks has not suffered.
  • Banks & financial services have been identified as strategic sectors. Govt will have a bare minimum presence.
  • Industries have the option of raising funds outside the banking sector.
  • There will be credit outreach in every district of the country this year.
  • Banks have been asked to come up with special plans for northeast states focusing on logistics, exports from the area.
  • Banks expressed concerns about CASA deposits piling up in eastern areas including Bihar, WB, Jharkhand. Banks should provide facilities to provide credit flow for business development in these regions.
  • Requested the public sector banks to address the needs of exporters. They have been directed to interact regularly with Federation of Exporters Organisation.
  • Banks are raising funds from different avenues. This new aspect needs to be studied to target credit where it is needed.
  • Customer Service of banks has not suffered even during the pandemic.
  • Sunrise sectors and fintech need banking support.
  • Fintech can provide technological help to banks. Fintechs and the banking sector can mutually benefit each other.

From Tarun Bajaj, Revenue Secretary

  • Direct listing of companies on the overseas platforms is under consideration.

Debashish Panda, DFS Secretary

  • PSBs’ contribution for employee pensions under NPS hiked to 14 pc from 10 pc earlier.
  • Pension payouts to bank employees could increase to ₹30,000- ₹35,000 from the earlier cap of ₹9284.

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Policy action for recovery has to be carefully calibrated: RBI chief

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Normalisation of liquidity management operations has commenced and, going forward, the evolving macroeconomic situation will determine our future approach and how we deal with it,” said Reserve Bank of India Governor Shaktikanta Das.

In an interview with BusinessLine, Das said that by end-September, the size of the fortnightly VRRR auction will be ₹4-lakh crore but the system liquidity will still be in the order of about ₹4-lakh crore at least. Edited excerpts:

Since the last monetary policy statement, have you seen any positive signs in the economy?

Whatever I said in my last interview, by and large, holds good even today. There are signs of recovery; there are signs of some of the fast moving indicators improving.

Passenger vehicles, sequentially, have improved marginally. Several of the fast moving indicators that include GST collections, e-way bills, railway freight, have improved over the position a month ago.

Manufacturing PMI has come back to the expansion zone, as per the latest data. Services PMI is still in the contraction zone. Though below 50, it is sequentially better than the previous data.

So, on the economic activity and the revival front, whatever was stated in my statement on August 6, holds good and it is showing the kind of momentum and revival we were expecting. The latest inflation print for July is also on expected lines. We expected it to moderate from a high of 6.3 per cent in May and 6.26 per cent in June. It has now moderated to 5.6.

So, therefore, by and large, things are on expected lines so far. But having said that, we are constantly watchful of the situation because things can change rapidly.

Your 5.7 per cent CPI inflation projection for FY22 is very close to the MPC’s upper tolerance level. You also said inflationary pressures are transitory. Is there a risk in following the “look through” approach of the other central banks on inflation?

Now, first thing is that our monetary policy is determined primarily by domestic factors. We do watch the kind of stance or policy the US Fed or the ECB or the central banks of other advanced economies and the emerging market economies take. We do keep a watch because that has certain spillovers to our economy also. But I would like to re-emphasise that our monetary policy is determined primarily by domestic macroeconomic considerations. At this point of time, I would like to highlight three points.

One, the process of economic revival is very delicately poised. And ever since the pandemic began, we have carefully endeavoured to nurture and revive the process of growth. We have provided congenial financial conditions in the financial markets. The bond markets and the money markets, which were almost frozen last year, in March and April, we de-freezed that. Not only that, we revived the activity in the bond market. Last year (FY21), the corporate bond issuances were higher than the previous year. Each sector or sub-sector witnessed temporary shocks. But the activities, broadly speaking, in the financial markets revived, thanks to the kind of policy the RBI has adopted.

Apart from the financial markets, there is the larger real economy. We have contributed to lot to reviving the real economy also. So, together with the government policies, the fiscal policies and the monetary policy, we have ensured that the real economy also kept functioning. We have endeavoured our best to see that the revival of economic activities is nurtured. So, at this critical time, anything that we do has to be very carefully calibrated and well-timed.

Two, with regard to inflation, as stated in the MPC and the Governor’s statements, we do expect the inflation spike to moderate in the coming quarters. Currently, the inflation is largely driven by supply-side factors. So, we should give the supply-side factors some chance and some time to correct themselves and restore the demand-supply balance.

Three, it’s an extraordinary situation that we are dealing with and the situation can change in no time. On April 7, when I made my monetary policy statement, the things looked so good.

But on May 5, I made an unscheduled announcement of measures because in that one month, infections had suddenly surged. So, therefore we have to be careful.

It is also the prime responsibility of the RBI to maintain financial stability. So, we don’t want to do anything hastily which may undermine financial stability in the medium term.

We need to wait for the growth signals to become more sustainable. We need to see that the growth signals, the economic revival, you know, the fast moving indicators are not just fast moving, but take some roots. So, the process of revival becomes more sustainable.

All that I am saying is that any policy action by the RBI, particularly monetary policy action, has to be very carefully calibrated and well-timed.

So, from the consumption point of view, what more can be done?

Our responsibility is to provide congenial financial conditions to create an ecosystem where the economic revival and restoration of growth will be assisted. And credit offtake is just one segment. We took various measures last year such as the LTROs, the TLTROs and liquidity support to Nabard, NHB, and SIDBI. And then we announced liquidity support to the stressed sectors, identified by Kamath committee, to the healthcare sector and the contact intensive services sector.

So, we are doing whatever is in our domain and it will definitely contribute to the creation of aggregate demand.

Demand creation is only one of the determinants of monetary policy, not the sole one. Monetary policy also takes into account several other aspects. For example, when we reduce the rates or take an accommodative stance and the market rates come down, it gets reflected in the G-Sec segment which, in turn, transmits to the bond markets. It also translates itself into the interest rates adopted by the banks. The housing loans are at an all-time low in several years. And naturally, several experts have told me that the revival of activity in the real estate sector and, in particular, in the housing sector, has been largely facilitated because of the RBI’s monetary and liquidity policies.

We are providing an ecosystem and I think it seems to be working. If you just pick up one of the items and say that it doesn’t work, well, it may not be working. I am not saying that it works everywhere because demand revival will depend on so many factors. Aggregate demand is still low. There is still a lot of slack in the economy; it is catching up.

All the policies the RBI has taken have worked over the last one-and-a-half years and they continue to work even now. That is why I have used the word — should we pull the rug? Should we reverse now? Should we change course now? Changing of course has to be very, very carefully done because there is a larger economy outside. The RBI being an institution responsible for financial stability in the country, we have to be very mindful of that. Even monetary policy says, the Act also says, that target 4 per cent inflation, while keeping in mind, the objective of growth. And RBI is a full service central bank.

Though you have flooded the market with liquidity, credit demand is tepid and there are pressures on the NPA front. So how do you deal with this situation?

There is credit demand in certain segments. For example, I mentioned about retail housing loans. But yes, in terms of aggregate numbers, bank credit growth is about 6 per cent. A point to be noted is that the liquidity is not just coming out of the RBI injecting liquidity through G-SAP or through TLTRO. Liquidity is also coming out of our forex interventions to maintain the stability of the rupee. We have to do that intervention.

In January this year, we normalised our liquidity management policy. In February 2020, we released our liquidity management policy in which we said that this 14-day variable rate reverse repo (VRRR) operations that we do is the standard liquidity management operating instrument. . In January this year, we started with ₹2-lakh crore of absorption every 14 days. Now, every fortnight we are increasing it by ₹50,000 crore. So, by end- September, the size of VRRR — the fortnightly auction size — will be ₹4-lakh crore. We have already started normalising our liquidity operations and I would like to emphasise normalising. It is different from draining out liquidity because VRRR money also remains a part of the surplus liquidity. Even at the end of September, with ₹4-lakh crore of VRRR, the system liquidity will still be in the order of about ₹4-lakh crore at least. Therefore, normalisation of liquidity management operations has commenced and, going forward, the evolving macroeconomic situation will determine our future approach and how we deal with it.

But aren’t NPAs getting masked due to the loan restructuring?

They are not getting camouflaged. Because of the moratorium followed by the Supreme Court stay on asset classification, which got lifted in the third week of March, the position was not clear. But by March 31, we had a clear picture of the NPA situation. For restructuring, we had given a time limit till June 30. All the cases, which had to be restructured have been restructured. We have the exact numbers with us and the situation with regard to NPAs is definitely well under control.

Everybody talks about relief for borrowers but no one talks about the depositors, who are getting negative real interest rate. Why is it not a concern?

There are two points. First, it is a trade-off and you have to do a balancing act. On the one hand, the legitimate desire of depositors to get higher interest rates and, on the other hand, the legitimate requirement of business and industry is to get loans at a more reasonable rate to carry on with business activity. During the pandemic, the balance naturally tilted somewhat in favour of economic activity because economic activity has to go on, otherwise thousands of people will face a situation of zero income. This aspect had to be given importance and that is what we have done over the last year-and-a-half. It’s a trade off and the trade off will depend on the prevailing situation — the situation that prevailed in the last one-and-a-half-years or even a little before, because we had started the rate-cutting cycle prior to the pandemic. In the last one-and-a half or two years, the balance has tilted somewhat in favour of keeping the lending rates low.

Second, the small-saving schemes, which are offering higher interest rates, should be seen as a kind of a fiscal support being provided by the government to the depositors. The rates that are prevailing with regard to the small-saving schemes are much higher than the Shyamala Gopinath committee recommendation.

Depending on evolving macroeconomic conditions, we definitely keep in mind the requirement of depositors and with regard to regulation and supervision of the banking sector, the interest of the depositors is of highest importance

Professor JR Verma said the reverse repo rate should not find the mention in the MPC and only the Governor should speak about it. Your thoughts on this?

We released the Report on Currency and Finance or RCF in January, which focused on monetary policy. There, it has been explained that the reverse repo rate is a part of the RBI’s liquidity management toolkit. It is not in MPC’s domain. It is the RBI which decides the reverse repo rate.

Second, if you look at all the MPC minutes from 2016, in every one of them, the reverse report rate is mentioned. We have to maintain consistency with the past trend. Also, the repo and reverse repos are the two supporting pillars of the monetary and liquidity policy approach of the central bank.

So for the sake of consistency and completeness of the monetary policy statement, that it is a statement of the committee and not the Governor’s statement, the reverse repo is also mentioned. But it is well understood that reverse repo is decided by the RBI.

There is the feeling that the RBI is entering a dangerous territory by trying to duel with the market in trying to manage the yield curve. Your thoughts?

Primarily, you are asking if we are interfering in the market? Right through the pandemic, even before and more during the pandemic,we have tried to be as transparent as possible. Therefore, I explicitly stated that evolution of the yield curve is a public good. And why I said and I have said it earlier also, the G-Sec yields act as a benchmark for the cost of borrowing in the market. And in a situation that the RBI was confronted with following the onset of the pandemic, we had to keep the markets running. We said what is important is orderly evolution of the yield curve and towards that we give very specific communication. We gave forward guidance. We also backed it up with our actions in terms of supporting the market with liquidity. So it was not just our communication.

It was also forward guidance. It was time-based guidance, it was our action, in terms of announcing TLTRO support, G-SAP, doing OMO or operation twist and it was also in terms of signals that we were giving to the market sometimes through devolvement or cancellation of auctions. It is not to subjugate the market, it is only to ensure that the yield curve has an orderly evolution and it evolves in an orderly fashion which is reflective of the fundamentals of the macroeconomic conditions. That is our endeavour. All our actions have been very transparent; it was towards achieving this orderly evolution of the yield curve. The objective behind it is to ensure better monetary policy transmission.

I think the market and the central bank need to understand each other better. There is a congenial atmosphere prevailing now. At times, there might have been some devolution or cancellations but that was more to give a signal. Suddenly, when you see the yields going up steeply, naturally, we were not in a position to accept. And we are the debt manager of the Government…Historically, last year saw the highest-ever borrowing by the Government of India and the State government at about ₹22-lakh crore. We managed that in a very orderly fashion. Our effort is to always manage the government borrowing at a low cost and minimising the rollover risks. So, there is no duel.

The issue starts when you are trying to artificially rein in rates to your comfort level…

The market players are independent entities; they take their own decisions. We keep on giving signals and it is not as if every bond auction we have cancelled or devolved… From time to time, we take certain measures towards the objective of ensuring the orderly evolution of the yield curve. I again and again restate that point. So, towards that objective, we do intervene from time to time and measures like the G-SAP or the Operation Twist or the OMO, they are more to support the market players.

There are calls for using the huge forex reserves for infrastructure development or recapitalisation of public sector banks. What do you think of these kinds of demands?

Such expectations are not new. They have come earlier also. Our forex reserves are not emanating from current account surplus. We are still a current account deficit country. Our forex earnings are not the trade surplus, it’s not from the current account surplus. That is the major difference between our foreign exchange reserves and the reserves of other countries, which have created sovereign wealth funds. Secondly, much of it has come through capital flows. Capital, which flows in, can also flow out. That also has to be kept in mind. And the purpose of building a forex reserve is to provide a buffer for the domestic currency markets, a buffer for the domestic financial system. In times when international factors turn adverse, or when due to international policy action like US Fed tightening or some other international development, when there is a reverse flow, it is the forex buffer which helps, which gives stability to our currency and stability to our financial system. Reserves are essential, they’re essentially meant to ensure stability of the domestic currency and financial markets. They have a certain role and they should play that role.

So, you prefer that the reserves should remain untouched?

Yes, because all of it doesn’t belong to the country. For a capital flow somebody has created or invested here, there is a liability outside.

The Government says it will go by the RBI’s advice on cryptocurrency. What are your thoughts on that and the central bank digital currency?

I have articulated it earlier. We have major concerns around private cryptocurrency from the point of view of financial stability. Private cryptocurrency is different from distributed ledger technology (DLT) or blockchain. They should not be mixed up. DLT or blockchain technology is nothing new. It’s an open source technology. It is being used even today by several corporates for their business operations. The technology part can continue to be used and exploited without a private cryptocurrency. You don’t need a private cryptocurrency or a private cryptocurrency market to support the growth or utilisation or exploitation of that technology. The technology is well known; the technology has been there; the technology is being used; and the technology can and will grow without private cryptocurrencies. We need to differentiate between both. A private cryptocurrency which is traded is our concern.

The cryptocurrency market is in chaos and all sorts of players are coming. Shouldn’t the RBI address this issue?

We have conveyed our concerns to the government and I think the matter is under consideration. So, I would expect some policy action to come from the government side.

But in the meanwhile, would you like to use the levers that you have in the commercial banks to cut off flow into these?

We had issued a circular which the Supreme Court struck down. We issued a circular on May 31 in which we clarified that banks cannot refer to that earlier circular because that has been already struck down. They cannot take action on the basis of a circular already struck down by Supreme Court. And in the second paragraph, we have mentioned as a guidance to the banks that they are required to follow all the due diligence requirements with regard to KYC and other aspects while opening an account, including accounts for doing crypto business. That is the only guidance we have given. It is for investors who are now investing to sort of be very careful.

When will retail participation in government securities via Retail Direct Scheme start?

We have already announced the guidelines last month. The technology platform is almost getting finalised. I would not like to give a timeline but the technology platform is in advanced stage of finalisation. For any new platform we create, we have to do a lot of dry run, a lot of testing, retesting, so that after it is launched, it will not face any glitches. And the customers should not be put into any inconvenience.

Small finance banks want to turn into universal banks. Your thoughts?

With regard to full service commercial banks, we have guidelines in terms of capital, networth and it is on tap. Anybody can apply to become a full service or scheduled commercial bank, including SFBs. And if the SFBs meet the requirements — all the financial parameters and also the fit and proper test — it is open and anybody can apply. It’s an emerging area. So far, no SFB has applied to become a universal bank. Hypothetically, if some SFB wants to become a universal bank, it is vacating some space. And in any case there is still more space for new SFBs to come. So, new players will come in. It’s a dynamic field. If somebody vacates a space, either one of the existing players or new players will fill that vacuum. I would also like to draw your attention to the report of the expert committee on urban cooperative banks, which the RBI released in the public domain, inviting comments and observations from all the stakeholders. One interesting thing that the report says is that they are calling it neighbourhood banks of choice. UCBs should eventually become the neighbourhood banks of choice. That is a very good signal that the committee has given. We want the UCB sector to function in a much more robust manner, much more professionally. Then there are SFBs and scheduled commercial banks or universal banks.

Are there any measures that the the RBI is looking at to ensure that India is included in the global bond index?

Both the government and RBI are in constant dialogue with the bond market index entities. It’s a process and it’s still going on. We are still in dialogue with them. There is also Euroclear for international settlement of bond trading. That is also parallelly going on.

In the last one-and-a half years, what was the toughest decision you took as RBI Governor?

It is very difficult to single out because for any central bank, surprises are always there. But the question is how big is the surprise. The Covid-19 pandemic has been a big surprise for every one under the sun — not just for the central bank in India, but for those across the world, for governments, for people. So it’s very difficult to say which is the toughest single decision. But it’s a part of the job, we go on.

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China shares end higher as central bank boosts short-term funding, BFSI News, ET BFSI

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SHANGHAI: China shares finished higher on Wednesday after China’s central bank boosted short-term funding to ease worries over tightening liquidity amid a faltering recovery, but losses in financial, tech and real estate sectors capped gins.

At the close, the Shanghai Composite index was up 0.74% at 3,540.38.

The blue-chip CSI300 index was up 0.2%, turning around from a small dip at midday. It was led by consumer staples firms, which rose 1.91%.

China’s central bank offered 50 billion yuan ($7.72 billion) through seven-day reverse repos into the banking system, bigger than daily injections in recent months, in what traders saw as a bid to support liquidity and lift market sentiment.

Foreign investors helped lift A-shares, with Refinitiv data indicating inflows of more than 7.5 billion yuan ($1.16 billion) on the day through the Northbound leg of the Stock Connect programme.

But underscoring continued financial risks in the real estate sector that some investors worry could spread, a supplier to debt-laden developer China Evergrande Group said Evergrande had failed to pay some overdue bills.

The real estate index lost 3.67% and the financial sector sub-index slipped 1.37%. The CSI Info Tech index fell 0.74%.

The smaller Shenzhen index ended up 0.39% and the start-up board ChiNext Composite index was 0.54% higher.

Around the region, MSCI’s Asia ex-Japan stock index was firmer by 0.23%, while Japan’s Nikkei index closed down 0.03%.

At 0702 GMT, the yuan was quoted at 6.4774 per US dollar, 0.11% weaker than the previous close of 6.4705.

So far this year, the Shanghai stock index is up 1.9% and the CSI300 has fallen 6%, while China’s H-share index listed in Hong Kong is down 15.8%. Shanghai stocks have risen 4.21% this month.



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HDFC Bank divests over 2 per cent stake in CDSL for Rs 223 crore, BFSI News, ET BFSI

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HDFC Bank has divested more than 2 per cent stake in Central Depository Services (India) Ltd (CDSL) in tranches during June-August this year, garnering nearly Rs 223 crore from the sale, according to a regulatory filing. HDFC Bank sold 23,11,000 equity shares of face value of Rs 10 each fully paid up held by the bank in CDSL through the secondary market route on the NSE, the private bank said in the regulatory filing.

The divestment of 2.21 per cent stake in Central Depository Services (India) Ltd took place over a period from June 22 to August 24, 2021.

The bank sold 20,36,000 shares (1.95 per cent) of CDSL at an average price of Rs 937.46 per piece on June 22. On August 23, it sold 2,13,481 shares at Rs 1,168.94 apiece and on August 24, it sold 61,519 shares for Rs 1,119.31 apiece.

The shares were sold for a cash consideration of Rs 222.71 crore, HDFC Bank said.

CDSL provides depository services to market participants. It has three operating services: depository, data entry and record keeping of KYC documents of capital market investors, and repository.

Repository provides policyholders and warehouse receipt holders the facility to keep insurance policies and warehouse receipts in electronic form, as well as to undertake changes, modifications and revisions in it.



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‘ICICI Pru Life witnessing renewed interest in ULIPs on back of buoyant equity markets’

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In the post-pandemic world, ICICI Prudential Life Insurance has quickly adapted to the new normal, leveraging on technology and prioritising digital engagement with customers. In Q1 FY22, 95 per cent of new business applications were logged digitally, reflecting the ease of use offered by the company’s device agnostic digital platform, says Amit Palta, Chief Distribution Officer, ICICI Prudential Life Insurance. Excerpts:

What are the kind of products that are seeing demand in post-Covid world? Are there

new product

launches in the pipeline?

The pandemic has accelerated awareness of having a sound financial plan, which encapsulates the elements of protection and long-term savings to provide financial security to self and family. This has resulted in increased traction for term insurance products, coupled with critical illness benefits. Likewise, the demand for non-linked saving products, too, has grown since they provide safety of capital and stable returns.

Also, as people live longer, they have access to better healthcare and outlive their savings. This has resulted in increased demand for annuity products. This is reflected in the 159 per cent growth in our annuity business segment in Q1 FY22, compared to same period last year.

In the annuity segment we offer ICICI Pru Guaranteed Pension Plan, which provides customers the flexibility to choose between immediate and deferred annuity, joint life annuity, return of purchase price and increasing annuity. We believe these trends will continue as Covidhas re-emphasised the need for protecting life and income.

Our product development strategy is to identify the latent needs of customers and develop products which addresses this need-gap.

Even after the recent market volatility, ICICI Pru Life witnessed growth in

all product segments, including ULIPs. What

is the reason for this?

Our well-diversified product mix has resulted in a robust growth in Q1 FY22. Our non-linked saving business registered a strong growth of 66.1 per cent year-on-year. Products such as ‘ICICI Pru Guaranteed Income for Tomorrow (GIFT)’ offer safety of capital while providing customers with an array of income options to choose from. With buoyant equity markets we are witnessing renewed interest in unit-linked products, and this segment registered a growth of 49 per cent in Q1 FY22 over the same period last year.

In Q1 our protection Annualised Premium Equivalent (APE) grew by 26 per cent year-on-year to ₹270 crore. Also, demand for group term products rose sharply as corporates ensured their employees and families had a safety net in these challenging times. By responding proactively to this opportunity early, we grew the group term segment by 80 per cent in Q1 year-on-year.

Significantly, by providing relevant solutions on the protection and savings platform, superior customer service and brand familiarity, the company has achieved an overall market leadership position in terms of new business sum assured, with a market share of 14.7 per cent in Q1 FY22, up from 12.5 per cent in FY21.

ICICI Prudential Life Insurance has concluded various partnerships/ tie-ups. How is it helping the growth of the

business and aiding customer servicing?

We understand customers want to transact where and how they feel most comfortable, including at times using multiple channels during the same purchase. Our multi-channel distribution architecture provides customers the flexibility to choose their preferred mode of purchasing products and placing service requests while offering a seamless experience across each touchpoint.

At present, we have about 700 distribution partnerships across traditional and non-traditional channels. These partnerships have helped in expanding the distribution footprint, making life insurance easily accessible to a cross section of customers, thereby spurring growth.

Lately, we tied up with AU Small Finance Bank, IDFCFirst Bank and RBL Bank, while our new-age distribution partnerships include PhonePe and NSDL Payments Bank, among others. Specifically, our 23 bancassurance partnerships have enabled us expand our reach to 162 million bank customers with a footprint of about 12,000 branches.

How has Covid-19 transformed your business, and are you now at

pre Covid-19 level

in terms of growth?

Apart from enabling Work From Home, employees in frontline sales and our distribution partners have been equipped with various collaboration tools to provide customers a contactless and frictionless onboarding experience.

Our digital enablers comprising WhatsApp, Mobile App, Website and chatbot LiGo have ensured uninterrupted delivery of service to our customers. Besides, by leveraging digital tools, we have ensured that our claims settlement process remains unaffected.

Our suite of products, distribution strength, robust technology, superior customer service and risk management architecture, enabled us to remain on track to achieve our objective of doubling the FY19 Value of New Business (VNB) by FY23. VNB, we believe, is the most pertinent measure of profitability of a life insurance company. In Q1 FY22 the company registered a strong growth of 78 per cent in its VNB year-on-year and stood at ₹358 crore, and the new business premium grew by 71 per cent to ₹2,559 crore over the same period last year.

What kind of distribution mix (agency versus bancassurance) is the company looking at currently?

We have a well-diversified and balanced distribution mix, which, we believe, is one of the best in the industry. Of the total APE in Q1, bancassurance contributed 38.6 per cent, agency 22.5 per cent, direct 13.1 per cent, group 17.4 per cent and partnership distribution 8.4 per cent.

We are constantly looking at further strengthening our distribution network as well as creating new distribution channels. For instance, while we have more than 191,000 advisors, we recruited over 7,000 agents in the first four months of FY22.

What percentage of your overall sales does online/digital channel account for? What is the aspiration here?

For Q1, our direct business channel contributed 13.1 per cent of the total APE. The direct business comprises of our proprietary sales force and the online channel. This includes the demand generated on our website and our partners’ digital platforms.

In Q1, 95 per cent of new business applications were logged digitally, reflecting the ease of use offered by our device agnostic digital platform.

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