HDFC Bank sets ambitious target for card issuance, source says, BFSI News, ET BFSI

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India’s most valuable lender HDFC Bank has set out an ambitious plan to more than double monthly card issuance from September after the central bank lifted a temporary ban imposed on HDFC in December, according to a source.

“The sales teams have been asked to meet a target of issuing 500,000 cards a month starting September for the next few months,” said the source with direct knowledge of the matter.

HDFC Bank, which in September 2020 had issued nearly 200,000 cards, did not immediately respond to a request seeking comment.

The latest target is a big jump from a year ago but some analysts said it was achievable given the number of “liability” or savings accounts it has opened this year. Savings account holders are typically sold credit cards and loans by lenders.

“Having added close to 3.65 million liability accounts from Jan 2021 to June 2021, it can easily capture market share in the credit card space,” Macquarie said in a research note.

Earlier the bank said in a regulatory filing that India’s central bank had relaxed restrictions placed on it last year on issuing new credit cards, following outages in the bank’s digital payment services.

The relaxation was welcomed within the company.

“All the preparations and strategising that we have put in place to ‘come back with a bang’ (on credit cards) will now be rolled out,” HDFC Bank Chief Executive Sashidhar Jagdishan said in an internal email to employees, a copy of which was seen by Reuters.

“In the coming months, we will aggressively go to the market with not just our existing suite of credit cards but also new offerings in the form of co-brands and partnership,” Jagdishan said in the email.

With nearly 15 million credit cards in issue, HDFC Bank is the largest lender in the segment with nearly 24% market share. Yet over the last eight months peers such as ICICI Bank and SBI Cards have gained ground.

As of June, ICICI Bank had 11 million credit cards, up from about 10 million in January.

“Lifting of RBI (Reserve Bank of India) restrictions before the festive season augurs well and we expect HDFC bank to turn more aggressive on credit cards over the next few months,” brokerage Motilal Oswal said.

HDFC Bank is the seventh most valuable lender in Asia-Pacific with a market capitalisation of 8.37 trillion rupees ($112.7 billion).



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RBI against dropping card data storage clause in new rules, BFSI News, ET BFSI

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The Reserve Bank of India (RBI) has rejected a demand by India’s payment gateways for exemptions on select new regulatory norms that are set to prohibit merchants from storing card details and payment operators from offering one-click checkout service to consumers from January 2022, three sources aware of the matter told ET.

The new Payment Aggregator/Payment Gateways (PA/PG) rules will mandate every online merchant processing transactions for customers to only have access to a ‘tokenised’ key linked with the consumer’s cards instead of the entire card file. While authorised card operators will be allowed to store card details for seamless processing of redressals and chargebacks, the new rules will prohibit the usage of this data even by authorised operators for auto checkouts.

This means millions of card holders – both debit and credit – making payments online in 2022 may have to enter their 16-digit card numbers every time they make a payment online as opposed to just authenticating these transactions through the CVV (card verification value) and the one-time password (OTP) as is the current norm.

“The RBI’s new rules have been framed keeping security of the consumers as paramount,” said an industry official aware of the matter. “The current system, while seamless, is prone to breaches and cyber risks as customer card details are being stored in the servers of merchants not directly under the supervisory purview of the central bank.”

The Payments Council of India (PCI) lobby group has suggested alternative solutions beyond encryption through tokenisation–such as secure reference on file–to minimise customer inconvenience. They argue that as licensed aggregators are storing card data on isolated servers for chargeback references, these may be used for allowing one-click checkouts subject to consumer consent.

PCI has also sought a further extension of the deadline for compliance in its letter to the RBI.

“To allow regulated entities to develop and implement solutions that meet the criteria, as well as to ensure consumers are informed, we request sufficient time to be allowed to ensure the entire card ecosystem is prepared to handle card transactions under new solutions without adverse unintended consequences,” said the letter reviewed by ET.

To be sure, the rules were initially set to be enforced from July 2021. The RBI extended this by six months after the industry lobbied for it.

The RBI didn’t respond to queries.

The gateways say customers will see experience friction in subscription-based services that require storage of card data to bill them on a recurring basis. Without the customer data, merchants will have to ask for the card information in every billing cycle, which will result in business disruption, they say.

“While this directive from the RBI is right in intent, it leads to a blanket prohibition for service provider merchants from storing customers’ financial information, even when the said merchants may have the requisite security norms in place or may intend to have one for the same, thereby affecting smooth flow of online payments,” said Rameesh Kailasam, CEO and president of IndiaTech, an industry grouping of startups.

Earlier in the year, IndiaTech had made representations to both the RBI and the finance ministry to allow merchants with adequate security compliances to handle customer data without encryption to prevent disruption to seamless checkouts. Kailasam said IndiaTech is preparing another representation to reiterate this point to the central bank ahead of the deadline.

“It is important to understand here that from a practicality standpoint, device tokenisation may not work in all use cases, like subscription businesses and payments that are device agnostic,” he said.

ET reported Thursday that at least 30 firms including Tata Group, Amazon, Zomato and PhonePe have applied for PA/PG authorisation under the new RBI rule, which was formally introduced in March 2020. The widespread interest among internet firms to apply for an aggregator licence can also be explained by their intent to convert themselves from merchants to payment processors to ensure reduced friction in payment processing for customers.

“The central bank is firm on its stand to not allow any more extensions as of now as the ecosystem has seen several high-profile breaches, mostly at the end of merchants and unauthorised payment aggregators,” said the chief executive of a payment gateway present at the meeting with RBI representatives earlier this month. This year has seen high-profile cyberattacks such as those on JusPay, Mobikwik, Air India and Upstox.



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Court allows return of confiscated assets of Nirav Modi to PNB, BFSI News, ET BFSI

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Mumbai: A special court has allowed “restoration” of properties worth Rs 440 crore of fugitive jeweller Nirav Modi, confiscated by the Enforcement Directorate (ED), to the Punjab National Bank (PNB).

Nirav Modi and his uncle Mehul Choksi are accused of committing a Rs 14,000 crore scam by obtaining credit facilities fraudulently from the PNB, a public sector bank. The order was passed by V C Barde, special judge for Prevention of Money Laundering Act, last week. The detailed order became available on Thursday.

The PNB in July 2021 had filed multiple applications seeking release of the properties mortgaged with the bank against the credit facilities extended to Nirav Modi’s two firms, Firestar Diamond International Private Ltd (FDIPL) and Firestar International (FIL).

The applications were filed by PNB as an individual claimant and also as lead bank of the PNB consortium and authorized representative of the UBI consortium. The court allowed two pleas seeking the release of properties of FIL worth Rs 108.3 crore and those of FDIPL worth Rs 331.6 crore.

“The claimants’ (banks) quantifiable loss has been recognized by the DRT (Debt Recovery Tribunal) who has passed judgments in their favor,” the court noted.

During its probe, the ED attached several properties owned by Nirav Modi though his family members and these companies. Several of the properties were confiscated after he was declared a “fugitive economic offender” in December 2019.

The bank and lenders’ consortium had objected to the confiscation, as the properties had been mortgaged with them when Modi and Choksi availed of Letters of Undertaking (LOUs).

The court has now also directed the PNB to give an undertaking to return the properties or their value if directed in future. PTI



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Govt appoints Lalit K Chandel on Bank of Maharashtra board, BFSI News, ET BFSI

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The government has appointed Lalit Kumar Chandel, Economic Adviser, Department of Financial Services, on the board of Bank of Maharashtra. He is appointed as Government of India nominee director on the board with effect from August 18, Bank of Maharashtra said in a statement on Thursday.

Chandel replaced Hrisheekesh Arvind Modak.

Chandel has served at various levels in different departments of Government of India, including banking, insurance, capital markets, external assistance, rural development, power, irrigation and health, it said.

He has held key positions of Director (Insurance), Department of Financial Services, Ministry of Finance; Executive Director, CVO and Financial Adviser, Insurance Regulatory and Development Authority of India, and Whole Time Director Finance, Telangana State Power Generation Corporation.



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Exim Bank extends soft loans worth USD 210 mn to Guinea, BFSI News, ET BFSI

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Exim Bank has extended soft loans worth USD 210.73 million on behalf of the Indian government to Guinea to support various projects in the African country. A USD 170 million line of credit (LOC) has been extended to finance and strengthen the drinking water supply project of Grand Conakry-Horizon 2040 in Guinea, the RBI said in a release on Thursday.

This agreement was inked in December 2019 between Exim Bank and the Government of Guinea. The agreement under the LOC is effective from August 11, 2021, it said.

Separately, USD 20.51 million line of credit has been provided for financing a project for construction and upgradation of regional hospitals in Kankan and Nzerekore. A USD 20.22 million LOC is for financing two solar projects in the country.

Giving the break-up, the statement said the solar project for supply of electricity and drinking water for seven public universities in Guinea will cost USD 14.40 million, while the solar project for electrification and refrigeration in 200 health facilities is to cost USD 5.82 million.

These two LOC agreements have also come into effect from August 11, 2021. ban



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Enforcement Directorate arrests MD of company in Hyderabad, BFSI News, ET BFSI

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The Enforcement Directorate (ED) on Thursday said it arrested the MD of a Hyderabad-based company last week in a money laundering case linked to an alleged fraud of Rs 3,316 crore at a consortium of public sector banks. Vuppalapati Satish Kumar, the managing director of Prithvi Information Solutions Limited (PISL), was arrested on August 12 and a special Prevention of Money Laundering Act (PMLA) Court later sent him to ten days custody of the agency.

This is the second arrest in this case after his sister V Hima Bindu, the “prime accused” and managing director of a city-based telecom equipment manufacturing company VMCSL, was taken in custody by the ED earlier this month.

“Although V Satish Kumar claimed that he had no link with the non-performing asset (NPA) of VMCSL, more than 40 hard disks of this company were recovered from his residence during the search carried out on July 20.”

“On forensic examination of the digital devices, it was found that he (Satish Kumar) indulged in benami transactions and was involved in efforts to transfer fraud amounts to off-shore entities,” the ED alleged in a statement issued here.

He was, it claimed, non-cooperative during the investigation and was not supplying documents of his own business entities on one pretext or the other.

The ED case of money laundering against VMCSL and its promoters is based on a CBI FIR earlier filed against them.

“VMCSL had taken loans from a consortium of banks and the present dues outstanding to all the banks is Rs 3,316 crore.”

“Forensic audit revealed that VMCSL circulated loans to various related entities to inflate its books of accounts,” the ED had alleged earlier.

It said the audit also revealed that its related entity PISL was given 3 per cent commission by VMCSL for all receipts from BSNL “without any specific role” of PISL in BSNL tenders.

“Forensic audit found VMCSL had opened various Letters of Credit worth Rs 692 crore in the name of fake or dummy entities which were subsequently devolved,” it alleged.

Bindu, the ED had claimed, through her company VMCSL and with the “active assistance” of her brother V Satish Kumar, in order to dodge the banks, created false and exaggerated operational revenues by generating fake sales and purchase invoices through the companies controlled by their directors and family members.”



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Bajaj Finance | ICICI Bank: Hiren Ved is betting on Bajaj Finance and ICICI Bank. Here’s why, BFSI News, ET BFSI

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We continue to be extremely bullish on the opening up trade. Whether it is hospitality, retail, consumer banks or real estate, there are a slew of sectors that can be played, says Hiren Ved, Co-Founder, CEO, Director, and CIO of Alchemy Capital Management.

You have been tracking very closely the ethanol opportunity. What kind of opportunity do you see for sugar companies, for players like Praj? Or is the best behind us given how steep the move has been in some of these stocks?
It is just beginning, it is not behind us. We are still seeing the early stages of adoption of ethanol in this country. We have accelerated the pace, very clearly the government is clear that they want to accelerate this space. The prime minister also mentioned about the focus that he wants to give hydrogen as a clean fuel.

In India, sugar companies are likely to turn into energy companies. Sugar is more likely to become a by-product and ethanol is likely to become a big product. But there are several layers of opportunity. What we are currently seeing is just a momentum in 1G ethanol which is the traditional sugar based ethanol. Where we see opportunities going ahead is when ethanol starts getting made out of food grains. As you know, we have a huge stock of foodgrains lying in our godowns and that is the next big opportunity that we see in terms of converting this extra food grain into ethanol and then biomass into ethanol.

Then there is a large opportunity for CBG. It is a medium term opportunity and still a little bit away but we are already starting to see the early signs of that and then there is hydrogen. The entire move to cleaner fuels, bio-fuels is a reality. The kind of climate change issues that we have seen around the world — the temperatures in Canada, the floods all around the world including Europe. The world is waking up to the fact that they need to move to greener fuels. The best is not behind us; it is just starting in my view.

How would you approach a stock like Bajaj Finance? It is at an all time high. The stock in a sense has been a great wealth creator for shareholders in the last 20 years. Do you think in the next three years, Bajaj Finance can give double digit returns and outperform the Nifty?
I think that the opportunity is significantly big and they have shown that they have been able to execute on that opportunity very well over the last few years. Financial services is undergoing a very silent revolution. It is one sector which is likely to be impacted by technology the most and if you look at the kind of soft infrastructure or digital infrastructure that India has laid out in terms of the UPI, payment companies etc. there is likely to be competition from all sides in financial services.

Apart from looking at a bank or an NBFC in a very traditional sense, like we used to evaluate them in the past when you look at if they are very strong on the liability side, asset side, credit underwriting standards, the most relevant is going to be all these trends plus digital capabilities. Amongst all the financial services companies that are listed today, in my opinion Bajaj Finance is way ahead of everybody. We saw what happened to the HDFC Bank stock price when they encountered digital issues and there was a moratorium by the RBI on issuing new credit cards. The stock underperformed for a long period of time. Now at least that part of the problem is over but going forward, we want to be invested in financial services companies which are ahead of the curve when it comes to digital adoption. Two companies make the cut — one is Bajaj Finance and the other is ICICI Bank, The rest follow.

How would you play the recovery and business normalcy? Would it be via the consumption facing names in retail, the entertainment and multiplexes stocks or through the construction industrial materials and metals and even real estate?
We firmly believe that there is significant upside in the so called opening up trade or consumer discretionary stocks and there are several ways to play that. One can play it through banks because in general, banks have been underperforming through the Covid period. So one of the opening up trade is banks. You mentioned real estate. We do not have a very significant exposure there but we are very closely looking at the opportunity in real estate. We believe that it is not just an opening up trade. After a long consolidation in that sector, we are seeing a significant uptick and that is the other way to play.

Thirdly, where we have exposure in a lot of big grocery retailers like Avenue Supermart, Trent, V-Mart. We are also very bullish on the QSR opportunity. We believe that all these opening up opportunities are significant. Many of these businesses have gotten more agile on the cost side; they have become more digital and their economics will only improve as things open up.

While incomes in the lower middle class and the rural areas have been hit, there has also been savings and as things open up, there will be a lot of pent up demand and spending is likely to come back with vengeance once we are through with the large part of the vaccination. So whether it is hospitality, retail, consumer banks or real estate, there are a slew of sectors that can be played. We continue to be extremely bullish on the opening up trade.

There is one more sector and one more stock which is in trouble and that is nothing to do with demand, it has got to do with availability. The semiconductor shortage has affected Tata Motors and now Maruti. Should one be a buyer in Tata Motors or Maruti?
Thus is a genuine constraint. Unfortunately it has come at a time when demand is so robust. Had there not been this issue, the sector would have been off the rockers but having said that, this may persist for maybe a quarter or two. Even OEMs are looking at alternative strategies.

We have to watch the situation. If the semiconductor issue gets resolved in a matter of few months, then there is a huge pent up demand in automotives and we believe that Tata Motors has done some phenomenal restructuring of the business both at the JLR end as well as on the domestic piece as well and today they are not only perceived but are actual leaders in the EV race in their passenger vehicle segment. A significant value creation can happen over the long run but investors will have to possibly live with some uncertainty in the short to medium term because of the semiconductor issue. But in the long run, we see a significant potential for rerating.



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What made HDFC Bank’s big boss write the Reserve Bank a thank-you note, BFSI News, ET BFSI

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The boss of India’s largest private bank can’t thank RBI enough for the eight-month ban on issuing new credit cards. HDFC Bank‘s CEO Sashidhar Jagdishan in a company-wide communique said the central bank RBI’s embargo enabled the bank to reimagine its IT systems and processes and “turbo-charge” the pace of its technology transformation.

Jagdishan reiterated the bank’s plan to be “back with a bang” in the card space and regain lost market share.

As per Macquarie’s analysis, HDFC Bank lost nearly 180 basis points of market share as of May 2021 since end of November 2020 when the ban on launch of new credit cards came into effect. Their market share slipped to 24% while ICICI Bank and SBI Cards gained 130bps and 37bps to 17.4% and 19.2%, respectively.

The lender also has vast ground to gain and can easily capture back the space it lost after it added 36.5 lakh liability accounts from January to June 2021,1.5-2 lakh credit cards per month pre-Covid.

“I am thankful for the rap on the knuckles from the regulator. This rap has opened our eyes to the world of possibilities,” Jagdishan was quoted as saying in a TOI report. “In the coming time, we will be able to demonstrate the technology transformation that we have embarked on.”

Jagdishan also wrote of HDFC’s future credit card rollout plans. He added that business generation activities would continue under the Digital 2.0 initiative until further review. He plans to scale operations safely by building a ‘digital factory’ and an ‘enterprise factory’.

“Overall, lifting of RBI restrictions before the beginning of festive season is a positive development as HDFC Bank has usually been aggressive during festive season and offers various discounts on consumer products,” said Nitin Aggarwal, research analyst, Motilal Securities.



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What HDFC Bank re-entry means for the credit card market, BFSI News, ET BFSI

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HDFC Bank‘s return to issuing new credit cards is likely to shake up and start a war, which may see customers showered with new offers and discounts.

The credit card market is already subdued with the American Express still under ban, Citi looking to sell its credit card business and MasterCard ban hitting new card issuances

HDFC Bank plans

HDFC Bank’s managing director and chief executive Sashidhar Jagdishan has already sounded the bugle by saying that said the largest private sector bank will be aggressive and “come back with a bang” as it seeks to win back lost market share in the credit card segment.

“With the lifting of the restriction on cards acquisition, all the preparations and strategising that we have put in place to ‘come back with a bang’ will now be rolled out,” Jagdishan said in an email to its over 1.2 lakh employees.

Conceding that the bank has lost customer market share in the over nine months of the ban, Jagdishan said it will go aggressively to the market with its existing products and also launch new ones in the form of co-brands and partnerships.

“I am confident that we will regain and grow our customer market share and revenue market share in the time to come. We have the resources and plans in place to further reinforce our pole position in the credit card segment,” he said.

The bank is likely to be aggressive in its upcoming annual Festive Treats for retail customers, wherein it offers discount, cashbacks, reward points, and reduction in processing fees and foreclosure charges. “Overall, lifting of RBI restrictions before the beginning of festive season is a positive development as HDFC Bank has usually been aggressive during festive season and offers various discounts on consumer products,” Motilal Oswal Securities said.

The number game

HDFC Bank had the highest 14.8 million outstanding credit cards as of June 30, which was down by 558,545 from November 30 figures, when the RBI banned new card issuances.

Since then State Bank of India‘s outstanding credit cards have increased by 748,707 to 12 million, while those of ICICI Bank rose by as much as 1.3 million to 11 million. Axis Bank has added 0.3 million cards during the same period. ICICI Bank and SBI Cards have sharply ramped up their incremental market share at 49% and 28% during this period.

According to Macquarie Capital Securities (India) HDFC bank added close to 3.65 million liability account in January-June and hence, it could easily capture market share in the credit card space. It added that HDFC Bank roughly used to add 1.5-2 lakh credit cards per month before the pandemic, which translates into 1.4-1.8 million loss of credit card addition due to the ban. “There is a large customer base to which it can cross-sell,” Macquaire Capital said.



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Repco Home Finance’s net profit declines 50% in June quarter

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The company has carried provisions for expected credit losses to the tune of Rs 368.4 crore or 3.1% of total loan assets. Stage III coverage ratio stood at 42% at the end of June 2021 compared to 41% in the previous year.

Repco Home Finance has registered a 49.8% decline in its net profit at Rs 32.1 crore for the first quarter of FY22 as against Rs 64 crore in the corresponding quarter last fiscal.

Total income of the Chennai-based company stood lower at Rs 322.4 crore as against Rs 341.9 crore.

The company said said the bottom line took a beating mainly due to higher provision of Rs 78.3 crore. Net interest income stood at Rs 144.8 crore while loans sanctions were at Rs 201.2 crore, registering a growth of 25%.

The overall loan book was at Rs 11,985.5 crore at the end of June 2021.

Loans to the self-employed segment accounted for 51.5% of the outstanding loan book, and loans against property product accounted for 18.7% of the same, the company said.

The company has carried provisions for expected credit losses to the tune of Rs 368.4 crore or 3.1% of total loan assets. Stage III coverage ratio stood at 42% at the end of June 2021 compared to 41% in the previous year.

The total capital adequacy ratio stood provisionally at 31.2%, comprising tier-1 capital of 30.8% and tier-2 capital of 0.4%. Repco Home Finance, as of June 30, 2021, had a total network of 153 branches.

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